Innov821 DMCC 在销售和营销流程中使用 respond.io 后取得了显著的进步,提高了注册率。</p><p>它平均每月发送100万条广播信息,有效地吸引学生报名参加课程。 同时,自动化工具可确保快速答复每个询问,最大限度地减少潜在机会的损失。</p><p>这种有针对性的广播、自动化工作流程和代理从集中收件箱快速响应的组合产生了惊人的 73.2% 的转化率。 简而言之,Innov821 DMCC 在 7 个月内实现了入学率翻倍,学生注册人数达到 730,448 名。</p><p>Innov821 DMCC 利用报告模块的洞察,在 7 个月内实现了学生入学人数增加 100%。 这些见解使他们能够优化参与策略,找出需要改进的领域,并做出数据驱动的决策,从而有效地提高入学率。</p>"],"name":[0,"How Innov821 DMCC 2x Its Student Enrollment by Centralizing Communications"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"a73d051cea43433988843617301b4c40"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566579],"id":[0,"a73d051cea43433988843617301b4c40"],"name":[0,"Education"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621457],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623602],"data":[0,{"slug":[0,"education"],"updatedOn":[0,1673406434000],"name":[0,"Education"],"createdDate":[0,1673406347000],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-cyzx8r7y1g8"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"n1nh9w69f7l"]}]}],"cta":[0,{"toggle":[0,false],"subHeading":[0],"heading":[0]}],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"将WhatsApp Business平台账户连接到WhatsApp进行聊天。"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>应答的 WhatsApp 业务平台 (API)</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">官方 Meta 合作伙伴</a>,无需设置费或消息标记,且包含所有最新功能,包括 <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp 商业呼叫 API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/1bc2556f42844939a8ea443d645ec706/">
即使在高负载下也保持可靠和高性能
让WhatsApp 为您的业务工作——而不是相反。</p><p>在世界上最受欢迎的消息频道上营销、销售和支持。 接触客户,他们花费最多时间的地方</p><p>使用 WhatsApp API:</p><p><strong>捕捉</strong></p><ul><li>通过点击聊天广告、网站、聊天窗口小部件和社交媒体在线生成潜在客户</li><li>使用二维码捕获线下线索</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">跟踪联系人</a> 更好的后续行动并与您的 CRM 同步,作为唯一的真理来源</li></ul><p><strong>转换</strong></p><ul><li>使用多个用户:根据可用性或专门知识分配对话给最佳代理</li><li>通过聊天或 <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">来连接客户</a> - 所有从一个收件箱</li><li>自动化任务,如问候、领先资格、常见问答以及更多的工作流程和 AI</li></ul><p><strong>保留</strong></p><ul><li>广播促销、新闻通讯和推销报价</li><li>发送提醒和调查以便与客户保持接触并向其提供信息</li><li>通过深入了解对话和代理性能更好地支持客户</li></ul><p>[理解 <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">对话带领增长</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-mzicbn4vzu"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"w2kw7az8r08"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">利用多个代理团队与你的受众沟通,生成潜在客户并建立持久的客户关系。 在全球最受欢迎的消息传递渠道之一上提供支持、销售和营销。</p><ul id=\"\"><li id=\"\">处理来电对话 - 欢迎客户,让他们知道你是否不在或引导他们到合适的代理或部门。</li><li id=\"\">回复聊天 - 转移客户,创建支持票或提交他们的订单。</li><li id=\"\">会话监控与报告 - 分析你的代理的表现,全面了解他们的对话,并随时插手。</li><li id=\"\">Facebook Messenger 营销 - 回复广告活动,培育你的潜在客户,发送放弃购物车消息、时事通讯和追加销售额外服务。</li><li id=\"\">营销分析 - 确定你的活动的有效性并决定如何改善它们。</li><li id=\"\">交易通知 - 向你的客户发送预约提醒、付款收据和交付更新。</li><li id=\"\">业务流程实施 - 让 Facebook Messenger 为你的业务服务,而不是反过来。</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"连接你的 Facebook 页面并通过 Facebook Messenger 聊天。"],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-n7fsx2bpqh"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"gn4p46zecy"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"f65b2dc48f2343019f6d02c3ad58bb78"],"model":[0,"integrations"],"value":[0,{"createdDate":[0,1731493166618],"firstPublished":[0,1731493228111],"published":[0,"published"],"name":[0,"HubSpot (Beta)"],"folders":[1,[]],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdated":[0,1749704574333],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"query":[1,[]],"variations":[0,{}],"testRatio":[0,1],"id":[0,"f65b2dc48f2343019f6d02c3ad58bb78"],"rev":[0,"mqof6nd7b3"],"data":[0,{"group":[0,"Integration-1"],"updatedOn":[0,1720097796000],"categoryLink":[0,"https://respond.io/integrations?channel=Integration"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fa85_hubspot-1.svg"],"headerColor":[0,"#ffedd6"],"state":[0,{"deviceSize":[0,"large"],"translation":[0,{}],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"connect":[0,"https://app.respond.io/space/settings/integrations"],"documentation":[0,"https://help.respond.io/l/en/integrations/hub-spot"],"learnMore":[0,""],"categories":[1,[[0,"integration"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"publisherName":[0,"HubSpot"],"sortByGroup":[0,31],"hidden":[0,false],"name":[0,"HubSpot (Beta)"],"createdDate":[0,1618815662000],"slug":[0,"hubspot"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"description":[0,"一套基于云的CRM软件。"],"contents":[0,"<p>Respond.io的原生HubSpot集成通过直接在respond.io上显示HubSpot联系人的属性,使您的代理始终与最新的客户数据保持同步。</p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets/11f7a662b80a4675973850b067c01fa5/fa8a28be5af0454ea77158f688a1f45c/">
在您营销、销售和支持客户时,不再需要在不同的应用之间切换客户数据,您可以通过一个统一的收件箱处理WhatsApp、Messenger、TikTok、Instagram等的客户。
更多内容即将到来——请关注我们的 <a href=https://respond.io/"https://roadmap.respond.io/search?search=hubspot\%22 rel=\"noopener noreferrer\" target=\"_blank\">路线图</a> 以获得最新信息。</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-16is4wf0x54"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493169028],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"name":[0,"Zapier"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"hasLinks":[0,false],"lastPreviewUrl":[0,""],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1737101520977],"firstPublished":[0,1731493227859],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"image":[0,"https://uploads-ssl.webflow.com/6694d6b12712e4111cc1817a/6694d6b12712e4111cc197cd_zapier-logomark.svg"],"publisherName":[0,"Zapier"],"categories":[1,[[0,"integration"]]],"updatedOn":[0,1720097836000],"categoryLink":[0,"https://respond.io/integrations?channel=Integration"],"documentation":[0,"https://help.respond.io/integrations/zapier"],"sortByGroup":[0,27],"hidden":[0,false],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/integrations"],"slug":[0,"zapier"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"headerColor":[0,"#ffedd6"],"group":[0,"Integration-1"],"createdDate":[0,1618815558000],"learnMore":[0,""],"name":[0,"Zapier"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"description":[0,"快速轻松连接超过<b>5,000</b>个应用"],"contents":[0,"<p id=\"\">通过Zapier集成,您可以将respond.io连接到数千个应用,以自动化您的消息工作流程,跨不同应用同步数据,等等。</p><ul id=\"\"><li id=\"\">处理入站对话 - 欢迎客户,告知他们您是否不在,或将他们转接至正确的代理或部门。</li><li id=\"\">回复聊天 - 鉴别并转移客户,创建支持工单或提交他们的订单。</li><li id=\"\">交易通知 - 向您的客户发送预约提醒、付款收据和交货更新。</li></ul>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-6gdmfddyk76"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"u2aw3o68cd"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">利用多个代理团队与客户在Instagram上沟通。 利用其巨大的受欢迎程度,在消息渠道上与客户互动、销售和支持。</p><ul id=\"\"><li id=\"\">处理入站对话 - 欢迎客户,让他们知道你是否不在或将他们发送到正确的代理或部门</li><li id=\"\">回复聊天 - 转接客户,创建支持票或提交他们的订单</li><li id=\"\">对话监督与报告 - 分析你的代理的表现,全面可见他们的对话并随时介入<br></li><li id=\"\">Instagram营销 - 回复广告活动,培养你的潜在客户,发送遗弃购物车消息、新闻通讯和推销附加服务</li><li id=\"\">业务流程实施 - 让Instagram为你的业务服务,而不是反过来</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"将Instagram商业账户连接到Instagram进行聊天。"],"blocks":[1,[[0,{"id":[0,"builder-pixel-pgcy7w9yjxm"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"v69xmwt3gy"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168497],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"name":[0,"IMAP/SMTP"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}]}],"variations":[0,{}],"lastUpdated":[0,1736391114077],"firstPublished":[0,1731493227888],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"sortByGroup":[0,22],"documentation":[0,"https://help.respond.io/email/other-email"],"learnMore":[0,""],"publisherName":[0,"respond.io"],"categoryLink":[0,"https://respond.io/integrations?channel=Email"],"name":[0,"IMAP/SMTP"],"createdDate":[0,1616061553000],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f6c0_email.svg"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"updatedOn":[0,1720097894000],"headerColor":[0,"#f3f3f3"],"connect":[0,"https://app.respond.io/space/settings/channels"],"slug":[0,"imap-smtp"],"categories":[1,[[0,"email"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"group":[0,"Channels/Email-1"],"hidden":[0,false],"contents":[0,"<p id=\"\">使用 respond.io 强大的消息能力发送和接收电子邮件。</p><ul id=\"\"><li id=\"\">处理入站对话 - 欢迎客户,告知他们您是否缺席,或将他们发送到正确的代理或部门</li><li id=\"\">回应聊天 - 转移客户,创建支持票或提交他们的订单</li><li id=\"\">对话监督和报告 - 分析您的代理的表现,全面了解他们的对话,并随时介入</li><li id=\"\">电子邮件营销 - 培养您的潜在客户,发送购物车放弃消息和时事通讯,并推销附加服务</li><li id=\"\">营销分析 - 确定您活动的有效性并决定如何改进它们</li><li id=\"\">交易通知 - 向您的客户发送预约提醒、付款收据和交付更新</li><li id=\"\">业务流程实施 - 让 Gmail 为您的业务服务,而不是反过来</li></ul>"],"description":[0,"通过 IMAP/SMTP 连接以通过电子邮件聊天。"],"blocks":[1,[[0,{"id":[0,"builder-pixel-w1hk9cyb8r"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"89r4l2ih7sf"]}]}]}]]],"logo":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/2gm3CdfzzbYlKOMbAkYdlF/185d378cacfeb2074373ac639ca4b487/assets_2F11f7a662b80a4675973850b067c01fa5_2F6efef0518eee44538f5e555533773a88"],"website":[0,"https://dalilk4ielts.com/"],"location":[0,"Saudi Arabia"],"useCases":[1,[[0,{"name":[0,"对话式销售"],"useCase":[0,"Conversational Sales"]}]]],"solutions":[1,[[0,{"solution":[0,"在 respond.io 上集成 WhatsApp API,以集中客户沟通"]}],[0,{"solution":[0,"自动聊天路由和分配,确保每条线索都得到答复"]}],[0,{"solution":[0,"利用广播向广大观众宣传销售和活动"]}],[0,{"solution":[0,"应用报告来监控和改善代理绩效"]}]]],"metrics":[1,[[0,{"metric":[0,"100%"],"results":[0,"增加学生入学人数"],"symbol":[0,"%"]}],[0,{"symbol":[0,""],"results":[0,"7个月内入学人数"],"metric":[0,"730,448"]}],[0,{"symbol":[0,"%"],"metric":[0,"73.2%"],"results":[0,"平均转化率"]}]]],"personInCharge":[0,"与 Dalilk Academy 董事总经理 Ahmad Hijazi 合影"],"goals":[1,[[0,{"goal":[0,"将多个 WhatsApp 号码合并为一个号码"]}],[0,{"goal":[0,"减少潜在销售损失"]}],[0,{"goal":[0,"扩大促销活动规模并更有效地跟进学生"]}],[0,{"goal":[0,"增强代理监控和绩效"]}]]],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=dalilk-academy-doubles-student-intake"],"key":[0,"relatedCustomerStories"]}]]],"seoMeta":[0,{"title":[0,"集中通信如何使 Innov821 DMCC 的学生入学率提高 100%"],"description":[0,"了解 Innov821 DMCC 如何通过整合 WhatsApp 号码实现学生人数翻番并实现增长"]}]}],"lang":[0,"zh"]}" ssr="" client="load" opts="{"name":"BuilderContent","value":true}" await-children="">
目标
解决方案
该公司最初通过多个个人 WhatsApp 号码管理课程咨询,但这种方法导致了三个主要问题。
首先,由于没有及时回复学生,学校失去了潜在的招生机会。 管理多个号码使得跟踪所有入学学生并将他们分配给代理变得困难。 这导致潜在的学生被忽视或得不到及时回复。
其次,由于使用个人 WhatsApp 号码的限制,Innov821 DMCC 难以增加注册人数。 每个广播列表只能向 256 个联系人广播促销和活动。 由于通过多个号码发送多个广播是不切实际的,因此他们面临着增长瓶颈。
最后,由于顾问的对话分散在多个号码和设备上,因此很难评估他们的有效性。 管理人员无法了解他们的团队如何处理询问,因此很难评估谁表现良好以及谁需要改进。 结果,又损失了销售机会。
为了解决使用多个个人 WhatsApp 号码时遇到的问题,Innov821 DMCC 求助于 respond.io。 他们希望改善与学生的沟通需求并增加学生入学人数。
Innov821 DMCC 从使用多个个人 WhatsApp 号码转变为使用单个 WhatsApp 商业平台 (API) 帐户,并转移到 respond.io。 这简化了其运营。
学生无需在多部手机或应用程序上管理消息,所有询问都会集中在一个收件箱中。 更容易跟踪学生信息,减少潜在入学损失。
现在还可以确定学生来自哪些营销活动,并根据课程兴趣对他们进行细分。 这提高了代理商的绩效,使他们能够立即响应相关的课程详细信息,为每个潜在客户提供量身定制的体验。
通过利用 respond.io 的各种自动化工具,Innov821 DMCC 增加了入学学生的数量。
工作流聊天自动化构建器使其能够自动将学生路由并分配给适合其需求的顾问。 该配置考虑了代理能力,以确保代理及时响应查询,减少潜在客户流失的数量。
Innov821 DMCC 还通过在 WhatsApp 等热门渠道上发送促销和活动营销广播来扩大其促销活动的规模。
它可以在正确的时间向正确的受众有效地发送有针对性的信息。 例如,它发送自动广播来提醒潜在客户即将举行的研讨会。 这些信息根据每个学生的兴趣课程进行个性化定制,从而增加了学生的入学人数。
Respond.io 强大的报告工具有效地解决了监控和评估 Innov821 DMCC 顾问绩效的挑战。 它对首次响应和解决时间等指标获得了宝贵的见解,并确定了改进领域。
管理人员还能够了解消息高峰时间,从而可以优化顾问的可用性,并使他们的运营更加贴近学生的行为。
这些见解使管理人员能够做出明智的决策并实施策略以提高招生效率。
Respond.io 帮助我们扩大业务规模并快速发展。 它降低了我们操作的复杂性,以便我们可以快速回答学生的询问,同时提高响应质量。 这是我们最近取得成功的关键。 - Ahmad Hijazi,Innov821 DMCC 董事总经理
Innov821 DMCC 在销售和营销流程中使用 respond.io 后取得了显著的进步,提高了注册率。
它平均每月发送100万条广播信息,有效地吸引学生报名参加课程。 同时,自动化工具可确保快速答复每个询问,最大限度地减少潜在机会的损失。
这种有针对性的广播、自动化工作流程和代理从集中收件箱快速响应的组合产生了惊人的 73.2% 的转化率。 简而言之,Innov821 DMCC 在 7 个月内实现了入学率翻倍,学生注册人数达到 730,448 名。
Innov821 DMCC 利用报告模块的洞察,在 7 个月内实现了学生入学人数增加 100%。 这些见解使他们能够优化参与策略,找出需要改进的领域,并做出数据驱动的决策,从而有效地提高入学率。