Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-voqc962zrde"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"f1xoqtraq75"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168497],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"name":[0,"IMAP/SMTP"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}]}],"variations":[0,{}],"lastUpdated":[0,1736391114077],"firstPublished":[0,1731493227888],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"sortByGroup":[0,22],"documentation":[0,"https://help.respond.io/email/other-email"],"learnMore":[0,""],"publisherName":[0,"respond.io"],"categoryLink":[0,"https://respond.io/integrations?channel=Email"],"name":[0,"IMAP/SMTP"],"createdDate":[0,1616061553000],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f6c0_email.svg"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"updatedOn":[0,1720097894000],"headerColor":[0,"#f3f3f3"],"connect":[0,"https://app.respond.io/space/settings/channels"],"slug":[0,"imap-smtp"],"categories":[1,[[0,"email"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"group":[0,"Channels/Email-1"],"hidden":[0,false],"contents":[0,"<p id=\"\">Send and receive emails with the benefits of respond.io’s powerful messaging capabilities.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</h4><h2><b>The problem</b></h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2><b>The respond.io solution</b></h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3><b>Prioritize unanswered leads in a team inbox</b></h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3><b>Streamline course booking with automation and AI</b></h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3><b>Implement lead management through the entire funnel</b></h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3><b>Gain detailed analytics from reports and exported chats</b></h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><p><i>“As CEO of GETUTOR, I found that some of Sleekflow's advertised features didn't operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p><p></p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2><b>The results</b></h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">
Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-voqc962zrde"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"f1xoqtraq75"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<h4>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</h4><h2><b>The Problem</b></h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2><b>The Respond.io Solution</b></h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3><b>Track Lead Sources with Click to Chat Ad Workflows</b></h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3><b>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</b></h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3><b>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</b></h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3><b>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</b></h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3><b>Streamlining Appointment Booking</b></h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>"Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. 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Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">
Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-voqc962zrde"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"f1xoqtraq75"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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More to come – follow our <a href=https://respond.io/"https://roadmap.respond.io/search?search=hubspot\%22 rel=\"noopener noreferrer\" target=\"_blank\">roadmap</a> to stay updated.</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-j80kc2845g9"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493169028],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"name":[0,"Zapier"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"hasLinks":[0,false],"lastPreviewUrl":[0,""],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1737101520977],"firstPublished":[0,1731493227859],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"image":[0,"https://uploads-ssl.webflow.com/6694d6b12712e4111cc1817a/6694d6b12712e4111cc197cd_zapier-logomark.svg"],"publisherName":[0,"Zapier"],"categories":[1,[[0,"integration"]]],"updatedOn":[0,1720097836000],"categoryLink":[0,"https://respond.io/integrations?channel=Integration"],"documentation":[0,"https://help.respond.io/integrations/zapier"],"sortByGroup":[0,27],"hidden":[0,false],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/integrations"],"slug":[0,"zapier"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"headerColor":[0,"#ffedd6"],"group":[0,"Integration-1"],"createdDate":[0,1618815558000],"learnMore":[0,""],"name":[0,"Zapier"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"description":[0,"Connect over 5,000+ applications quickly and easily"],"contents":[0,"<p id=\"\">With Zapier integration, you can connect respond.io to thousands of apps to automate your messaging workflows, sync data across different apps and more.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - qualify and transfer customers, create support tickets or submit orders they make</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li></ul>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-j5cuk8tjd1i"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"4ze30t632o7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. 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welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Email Marketing - nurture your leads, send abandoned cart messages and newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Gmail work for your business and not the other way round</li></ul>"],"description":[0,"Connect via IMAP/SMTP to chat over email."],"blocks":[1,[[0,{"id":[0,"builder-pixel-9ebb03g8ie4"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"cd1fwm52rmf"]}]}]}]]],"personInCharge":[0,"With Ahmad Hijazi, Dalilk Academy’s Managing Director"],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/5cI4FrNZqNdUnzo9ZKwVfI/ce769924bd9de6dc91708dc79af4f1dc/assets_2F11f7a662b80a4675973850b067c01fa5_2F92d4bff0c2434d41bef0d093ad927783"],"title":[0,"How Innov821 DMCC 2x Its Student Enrollment by Centralizing Communications"],"metrics":[1,[[0,{"metric":[0,"100%"],"results":[0,"Increase in student intake"],"symbol":[0,"%"]}],[0,{"symbol":[0,""],"results":[0,"Enrollments in 7 months"],"metric":[0,"730,448"]}],[0,{"symbol":[0,"%"],"metric":[0,"73.2%"],"results":[0,"Average conversion rate"]}]]],"hidden":[0,false],"contentfulReference":[0,"2a9rtF57xeidbNBA8xmR72"],"tags":[1,[[0,"education"],[0,"broadcast"]]],"cta":[0,{"toggle":[0,false]}],"slug":[0,"dalilk-academy-doubles-student-intake"],"website":[0,"https://dalilk4ielts.com/"],"solutions":[1,[[0,{"solution":[0,"Integrated WhatsApp API on respond.io to centralize customer communication"]}],[0,{"solution":[0,"Automated chat routing and assignment to ensure every lead is answered"]}],[0,{"solution":[0,"Utilized broadcast to promote sales and events to a large audience"]}],[0,{"solution":[0,"Applied reporting to monitor and improve agent performance"]}]]],"useCases":[1,[[0,{"name":[0,"Conversational Sales"],"useCase":[0,"Conversational Sales"]}]]],"content":[0,"<h4>Innov821 DMCC, better known as Dalilk Academy, is an established online English training and exam preparation center. It delivers quality education to late teens and young adults throughout the Gulf Cooperation Council (GCC) countries, particularly in Saudi Arabia.</h4><h4>It attracts prospective students via social media and directs prospects to a WhatsApp number. Sales agents then handle and convert those students. Innov821 DMCC also retargets them via sales promotions or events to increase sales conversion.</h4><p></p><h2>The Problem</h2><p>The company initially managed course inquiries through multiple personal WhatsApp numbers, but this approach led to three major issues.</p><p>First, it lost potential enrollment from not replying to students on time. Managing multiple numbers made it difficult to keep track of all incoming students and assign them to agents. This resulted in prospective students being overlooked or not responded to on time.</p><p>Second, Innov821 DMCC struggled to increase the number of enrollments due to the limitations of using personal WhatsApp numbers. It could only broadcast promotions and events to 256 contacts per broadcast list. As it was impractical to send multiple broadcasts over several numbers, they faced a growth bottleneck.</p><p>Lastly, it was difficult to assess the effectiveness of consultants as their conversations were scattered across multiple numbers and devices. Managers had no visibility over how their teams handled inquiries, making it difficult to assess who was performing well and who needed improvement. As a result, there was an additional loss of sales opportunities.</p><p></p><h2>The Respond.io Solution</h2><p>To address the issues they faced using multiple personal WhatsApp numbers, Innov821 DMCC turned to respond.io. They wanted to improve their communication needs with students and increase the number of student enrollments.</p><h3>A Centralized Inbox That Connects Multiple Agents And Devices</h3><p>Innov821 DMCC transitioned from using multiple personal WhatsApp numbers to a single WhatsApp Business Platform (API) account and moved to respond.io. This streamlined its operations.</p><p>Instead of managing messages on multiple phones or apps, all student inquiries come into one inbox. It’s easier to keep track of student messages, reducing the loss of potential enrollment.</p><p>It was also now possible to identify which marketing campaigns students came from and segment them by course interest. This improved the agents’ performance by allowing them to respond immediately with relevant course details, providing a tailored experience for each lead.</p><h3>Workflow Automation Builder To Maximize Opportunities For Every Lead</h3><p>By leveraging respond.io’s various automation tools, Innov821 DMCC increased the number of enrolled students.</p><p>The Workflows chat automation builder enabled it to route and assign students to the right consultants for their needs automatically. The configuration considers agent capacity to ensure agents respond to inquiries in a timely manner, reducing the number of lead drop-offs.</p><h3>Broadcasts Were Used to Promote Sales and Events to a Wider Audience</h3><p>Innov821 DMCC also increased the scale of its promotional campaigns by sending promotional and event marketing broadcasts on popular channels like WhatsApp.</p><p>It could efficiently send targeted messages to the right audience at the right time. For example, it sent automated broadcasts to alert prospects about upcoming seminars. These messages were personalized to each student, depending on their course of interest, and resulted in an increased number of student enrollments.</p><h3>Applied Reporting Tools to Monitor and Improve Agent Performance</h3><p>Respond.io’s robust reporting tools effectively addressed the challenges of monitoring and evaluating consultants’ performance at Innov821 DMCC . It gained valuable insights into metrics such as first response and resolution times and identified areas of improvement.</p><p>Managers were also able to understand peak messaging times, allowing them to optimize the availability of their consultants and align their operations more closely with student behavior.</p><p>These insights enabled managers to make informed decisions and implement strategies to improve effectiveness in securing enrollments.</p><p>Respond.io helped us scale our business and grow at a rapid rate. 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Meanwhile, automation tools ensure that every inquiry is answered quickly, minimizing the loss of potential opportunities.</p><p>This combination of targeted broadcasts, automated Workflows and agents responding quickly from a centralized inbox resulted in a staggering 73.2% conversion rate. In short, Innov821 DMCC was able to double its enrollment rates with 730,448 student sign-ups within 7 months.</p><p>Innov821 DMCC achieved a 100% increase in student intake over 7 months by using insights from the Reports Module. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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800 Storage owns 15,000 sq ft of storage space for B2B and B2C customers. Storage items include merchandise and products, office furniture, office files and construction materials. Customers typically discover the company via Google ads or referrals and then reach out over WhatsApp or email for a quotation.</h4><p></p><h2>The Problem</h2><p>First, 800 Storage needed better WhatsApp multi-user functionality to handle a high volume of sales and support inquiries. It also wanted to automate conversation routing and assignment.</p><p>As it uses data from several third-party systems, including its custom-built Enterprise Resource Planning (ERP) system, 800 Storage required a business messaging platform with integration capabilities. Finally, it wanted to monitor its entirely-remote agents.</p><p></p><h2>The respond.io Solution</h2><p>800 Storage surveyed a few business messaging solution providers but selected respond.io for its powerful automation. To maximize the platform’s capabilities, it worked with a Customer Success Manager to implement the following solutions.</p><h3>WhatsApp was Connected to a Central Messaging Inbox</h3><p>800 Storage’s sales and support teams had limited multiuser access to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-app/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp Business App</a>, resulting in slow responses to customers. This had a direct impact on business growth.</p><p>On respond.io’s advice, 800 Storage upgraded to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and integrated it with the platform for multi-team access. Since it can now handle a high volume of conversations, it added WhatsApp click-to-chat links to its website to drive more inquiries to the sales team.</p><h3>Automated Routing and Assignment were Implemented</h3><p>WhatsApp Business App has no way to identify and route contacts based on who they are (new or returning customers) and what they need (sales or support). These had to be manually determined. Some agents were also carrying heavier loads than others, which led to careless mistakes and slow response and resolution times.</p><p>Now, <a \n href=https://respond.io/"https://help.respond.io/l/en/contacts/contact-details#tags\"\n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Tags</a> identify customers with active storage space rentals. <a \n href=https://respond.io/"https://respond.io/blog/november-2021-release-workflows-module-and-send-message-templates-via-messages-api#toc-mobile-0\"\n target=\"_blank\"\n rel=\"noopener \"\n >Workflows</a>, respond.io’s flagship automation builder, uses these to <a \n href=https://respond.io/"https://respond.io/blog/chat-routing-contact-routing-workflows-module-respondio/"/n target=\"_blank\"\n rel=\"noopener \"\n >automatically route</a> active customers to the support team and new customers to the sales team. It then <a \n href=https://respond.io/"https://respond.io/blog/auto-assignment-automatic-assignment-respondio/"/n target=\"_blank\"\n rel=\"noopener \"\n >assigns</a> them round-robin to agents for equal load distribution.</p><h3>Third-Party Systems were Integrated</h3><p>Previously, customers who wanted a quotation would fill in their contact details on a web form. Sales agents would get in touch to find out their storage requirements and manually input the information into the ERP to generate a quote.</p><p>By integrating its ERP and third-party systems like Dialogflow and Google Sheets with respond.io, 800 Storage can automate processes and data transfer across the platform, its various systems and even WhatsApp.</p><p>Now, customers fill in their requirements in a web form. Workflows processes the data, sends the quotation to the customer via WhatsApp and assigns an agent to the conversation — all automatically. Thanks to this, 800 Storage believes it has among the fastest quotation times in the market.</p><h3>Agents and Conversations are Supervised Remotely and in Real Time</h3><p>As agents are based in another country, managers rely on multiple software for monitoring and performance measurement. They had to switch between platforms or even devices for this.</p><p>Supervision is crucial for 800 Storage as 70% of customers object to its pricing when they receive the quotes. Agents need to effectively communicate the value of the company’s solution to retain their interest.</p><p>Through respond.io, managers can supervise conversations and assist with internal comments. They can also view the performance of teams or individual agents using key metrics like response and resolution times from the same platform to pinpoint areas of improvement.</p><blockquote><p>“Respond.io drastically reduced the number of platforms and clicks it takes to get things done through its integrations and automation. I’m positive the latest solutions in the market are being implemented here. Since we started working with a Customer Success Manager, I’ve also received quick and effective solutions to problems. I’m definitely satisfied with the quality of customer care.” – Malek Barghout, CEO of 800 Storage.</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=800&fm=avif 800w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - 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Multi-team access for WhatsApp and automated routing and assignment cut first response times by 30% to 1 minute and 56 seconds. Automating data transfer between systems also reduced resolution times by 60% to just 5 minutes and 24 seconds.</p><p>With more balanced workloads and the real-time guidance of managers, agents are more effective at moving leads down the sales funnel, resulting in 30% more conversions. In short, 800 Storage is closing more deals in less time.</p><p>Following the success of 800 Storage on the platform, CEO Malek Barghout signed up another company, <a \n href=https://respond.io/"https://respond.io/customers/how-colour-my-plate-revamped-its-sales-operations-for-45-more-conversions/"/n target=\"_blank\"\n rel=\"noopener \"\n >Colour My Plate</a>, on respond.io.</p><p></p>"]}]}]]]}],"translation":[0,{"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-cfb9a03293af4f39b0c77771aaba39eb#text":[0,"<p>Limited</p>"],"blocks.builder-a4b44f6037da44909178ae9f722a4b5a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>人工智慧代理</p>"],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>瞭解更多。</p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>透過元目錄即時分享產品或服務訊息</p>"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>AI功能</p>"],"blocks.builder-6be4c8cd161b4ed5b59ac4485bd4708d#text":[0,"<p>了解更多</p>"],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- 大規模發送促銷廣播</p><p>- 提醒客戶續訂或升級機會</p><p>- 進行顧客滿意度調查</p>"],"blocks.builder-5770ad5448de4412a2ac4ba14ff52249#text":[0,"<p>使用 HubSpot、Salesforce、Google Sheets 等豐富資料。 在我們的入門計劃中享受 Salesforce，但它僅在 Wati 的商業計劃中可用。</p>"],"blocks.builder-b1a9adb6796046ae86abcb48537ad207#text":[0,"<p>$15/ phone number per month</p>"],"blocks.builder-3cd522d205644c859454cff64b9afc8f#text":[0,"<h2>透過銷售自動化和通話進行轉換</h2>"],"blocks.builder-4fca940976574224aa5a882618390073#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>真正有用的人工智慧</p>"],"blocks.builder-807b9d7dab5646c2b8842d204d8963cd#text":[0,"<ul><li>隨著 Wati 的出現，AI 信用費用迅速累積；享受 respond.io 的無限積分</li></ul>"],"blocks.builder-859eac967c684ac48a07e4199dcac6b4#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶</li></ol>"],"blocks.builder-1422f0da83004c64b9e75cd111eb9400#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6698ac8c2ae2478f8d37dc4860749e60#text":[0,"<p>Comprehensive</p>"],"blocks.builder-f23e94cb78a64541a086839fb822b7e5#text":[0,"<p>🤖</p>"],"blocks.builder-7af52fb612714a0ebf361f9333fe73e4#text":[0,"<p>了解更多</p>"],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io，為整個客戶生命週期而構建</h2>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"像這些企業一樣，使用 WhatsApp API 將您的收入提高 3 倍"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati 聲稱提供全天候電子郵件、聊天和 WhatsApp 機器人支援。 然而，客戶評論經常提到回應時間和支援品質差。 WhatsApp 機器人幾乎不可能聯繫到人工客服，如果客戶需要緊急支持，他們只能束手無策。</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io 為所有計劃提供每週 5 天、每天 24 小時的客戶支援和週末 24 小時 AI 聊天，並有客戶成功經理提供客製化業務成長服務。 卓越的客戶支援是我們的驕傲，並得到了客戶的正面評價。</span></p>"],"blocks.builder-0786e512d6b14bc192bcf2dc7a23974d#text":[0,"<p>WhatsApp BSP fees</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>訊息傳遞平台新手？ 輕鬆上手</p>"],"blocks.builder-e0b8e569068c46a883bd22ded25994ed#text":[0,"<p>Marketing and Sales Automation</p>"],"blocks.builder-b0620706fc2740b6907fc2bf2506fb9a#text":[0,"<p>Omnichannel Capabilities</p>"],"blocks.builder-797a44cd2b7443e597532f8d7ddf1a97#text":[0,"<p>PDF</p>"],"blocks.builder-78ade8a50ade4c6fb7b8c991be33b062#text":[0,"<p><br></p>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>AI輔助訊息草稿</p>"],"blocks.builder-77789c51c03a4b2d8765fe153af2dfd3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io 可以提前使用 WhatsApp Calling 和 TikTok Business Messaging 等功能</li></ul>"],"blocks.builder-3561938826994181a9d4aecca5aced11#text":[0,"<p>Pricing</p>"],"blocks.builder-82a31a02f1c94029b079b3bcb3f884ea#text":[0,"<p>透過在熱門管道上進行促銷、續訂、升級和 CSAT 調查的定向廣播來提高客戶忠誠度。 </p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>有意義的人工智慧和自動化</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>優先考慮高意向潛在客戶，為每個生命週期階段設計客戶旅程或透過分析識別常見的流失點。</p>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>客戶生命週期管理</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#title":[0,"來自客戶的真實成功案例"],"blocks.builder-ca8cf839bee144fb89b8b388982d51a1#text":[0,"<p>人工智慧和自動化無限制</p>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-6fbf98e8c5e24684800267c712fcb393#text":[0,"<p>了解更多</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">與我們的內行人專家預約客製化演示，了解 respond.io 如何滿足您的特定用例，或註冊免費試用。 當您準備好進行切換時，我們的入職團隊很樂意為您提供指導協助，以確保順利遷移。 此後，如果您需要任何幫助，我們將全天候提供支援。 </span></p>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>捕獲</p>"],"blocks.builder-af83babc30734e9a926495f5b378f706#text":[0,"<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\"><b>Starter</b><span style=\"font-weight: bolder; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ;\">:</span> $79/month</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">5 users</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">Unlimited Monthly Active Contacts*</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">100,000 stored contacts</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">No workflows</p>\n"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>隨著聊天量的增長，每月活躍聯絡人的成本下降</li></ul>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>了解更多</p>"],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>客製化定價</p><p>不確定的用戶數量</p><p>自訂聯絡人數量</p><p>50個流程建構器</p>"],"blocks.builder-081eff3ba37a4fc4bfe65303291ce30c#text":[0,"<p>全通路自動化，更快成功</p>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>WhatsApp 商業應用程式 + API</p>"],"blocks.builder-f83d6eb456a347438718ac88d8c26d5e#text":[0,"<ol><li><strong>2.</strong> 請按照逐步頻道連接指南進行操作或聯絡我們的支援團隊尋求協助。</li></ol>"],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>了解更多</p>"],"blocks.builder-697b7e5e950149a9b37b78e4b944ddec#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-434fedc3e8364ec0a0cc05ea677ce137#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#readMoreButtonLabel":[0,"閱讀更多"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>Respond.io 的 AI 代理可以接受內部文件、說明中心和網頁內容的訓練</li></ul>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>有限的</p>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>綜合的</p>"],"blocks.builder-3e5a6cc66451449d8c23f4f9a3d0d312#text":[0,"<p>All channels</p>"],"blocks.builder-536c47e7f71047469f7085cfd4edf239#text":[0,"<p>WhatsApp 商業呼叫 API</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"閱讀更多"],"blocks.builder-7273633aa28046f1b9a2014fa92cb0fc#text":[0,"<p>AI Knowledge Sources</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>每月 279 美元</p><p>10 位用戶</p><p>每月 1,000 位活躍聯絡人</p><p>10萬個儲存聯絡人</p><p>所有功能，</p><p>無限的工作流程</p>"],"blocks.builder-d1d0065d07be4dfe95d2e05b956fc23c#text":[0,"<p>WhatsApp Capabilities</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-25a17af57bfe407194e043d92a7e7098#text":[0,"<p>原生集成</p>"],"blocks.builder-4501f7f3460f42e49224066cb0f1449a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-fc38da52e7344202bb9ac91ca10c0f07#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-425ffd685c06405c88e4cf23ebf1a85f#text":[0,"<p>客戶生命週期管理</p>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>24/5 即時聊天，24/7 AI 代理</p>"],"blocks.builder-30dd3cf30ddd4c4885dc13fe05439633#text":[0,"<p>AI Assisted Message Drafts</p>"],"blocks.builder-0d0bb4dd6ddd423c9300e2e782bc87bb#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>無法向你學習的人工智慧缺乏影響力； Sleekflow AI 僅支援 PDF 訓練來源</li></ul>"],"blocks.builder-acddf6ae95e54dee8a8256aea4664462#text":[0,"<p>Limited</p>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>可用性</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>瞭解更多。</p>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>透過定向廣播留住用戶</p>"],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>數據驅動的洞察</p>"],"blocks.builder-d98c0360657d42fba0d1c32baf838a49#text":[0,"<p>$279/month</p><p>10 users</p><p>1,000 Monthly Active Contacts</p><p>100,000 stored contacts</p><p>All features,</p><p>Unlimited workflows</p>"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>在競爭對手之前打電話</p>"],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>轉換成</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>激勵成長的定價</p>"],"blocks.builder-ced0aecc5b0d4b959d5df5ad4eff4892#text":[0,"<p>Advanced</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- 使用 Meta 點擊聊天廣告來吸引潛在客戶進入 WhatsApp</p><p>- 啟動工作流程以立即回應並確認潛在客戶</p><p>- 在一個平台上管理整個 WhatsApp 客戶生命週期</p><p>- 透過深入分析追蹤 WhatsApp 行銷績效</p>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong> 請按照逐步頻道連接指南進行操作或聯絡我們的支援團隊尋求協助。</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.title":[0,"我為什麼需要 Wati 的替代方案？"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>為什麼 respond.io 是 Sleekflow 的最佳替代品</h2>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>在 respond.io 上快速設定</h2>"],"blocks.builder-5ae0df72410f42a3837a519db4c6bc67#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>了解更多</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p><b>成長</b><strong>:</strong> 每月 159 美元</p>\n<p>10 位用戶</p>\n<p>每月 1,000 位活躍聯絡人</p>\n<p>10萬個儲存聯絡人</p>\n<p>無限的工作流程</p>\n"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"使用 WhatsApp API 和 Sleekflow 需要多少錢？"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>大規模發送促銷廣播</p>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Sleekflow 和 respond.io 都統一了流行的訊息管道並提高了客戶參與度。 但在平台穩定性和成熟自動化方面，它們的能力和價值差異很大。 找出最適合您需求的解決方案。</p>"],"blocks.builder-2bf10e14bb924c239523d96513af72b8#text":[0,"<p>了解更多</p>"],"blocks.builder-cff21f6397794521a1ed3bf95a23a643#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-9a05d90c2def4f8cbb4d3ae2a17aa2eb#text":[0,"<p>Supports High Message Volume without Lagging</p>"],"blocks.builder-1616795189694874b14a095beb82b2c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-f9e08f4afa7f48d0b5e572ec3e072784#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-e4b32be3e6494f89b3c28422d0c7a3d6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-169884ec3de44a78ac02c46ff17d2864#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-928c652f3fc44630bbdca38fcc52ef2a#text":[0,"<p>Meta Business Partner</p>"],"blocks.builder-ce094538d49f4d4b8acc36ae5ee7f5a2#text":[0,"<p>追蹤團隊績效、廣告和廣播績效以及轉換率，將洞察轉化為收入。</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-e233121fdee54b579450431a68fcb860#text":[0,"<p>WhatsApp Business App + API</p>"],"blocks.builder-f09c39fcd5ec4618b2f9cec7e1b13ff8#text":[0,"<ul><li>Wati 將自動化功能限制在基本的聊天機器人上，而 respond.io 則實現了流程和對話的自動化 </li></ul>"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶</li></ol>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>所有管道</p>"],"blocks.builder-b9b792af183343ba8527e36236324c0b#text":[0,"<p>Supported Channels</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p><b>高級</b><strong>: </strong>349 美元/月</p><p>5 位用戶</p><p>20,000 個已儲存聯絡人</p><p>25個流程建構器</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>大規模客戶保留</p>"],"blocks.builder-269dc8ab8d4044c19dfbbbe207fbe57f#text":[0,"<p>Custom pricing</p><p>Undefined number of users</p><p>Custom number of contacts</p><p>50 flow builders</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶。</li></ol>"],"blocks.builder-0a8d7372216f45e0b745ebab024e427d#text":[0,"<h2>為什麼 respond.io 是 Wati 的最佳替代品</h2>"],"blocks.builder-9f1633f4f14f41efa4f4ef1dc56e7292#text":[0,"<p>Wati 可能可以幫助您起步，但 respond.io 會透過更聰明的多通路工作流程、更高的收入驅動力以及為擴展您的業務而構建的直覺平台將您帶入新的水平。</p>"],"blocks.builder-0c4201ba846a4cdca4545223a5169053#text":[0,"<p>評論顯示，Wati 的支援服務比較麻煩，而且加入需要額外付費。 Respond.io 會快速為您提供針對業務目標的建議，然後全天候為您提供支援。</p>"],"blocks.builder-4b3bc00c5c7a4029b787eac16044ec6b#text":[0,"<p><em>*每月活躍聯絡人是指您在一個月內聊天的聯絡人。 您無需為儲存的聯絡人付費，只需為實際通話的聯絡人付費。</em></p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Respond.io 的 G2 評論顯示其價值實現速度比 Sleekflow 更快，投資回報率更高</li></ul>"],"blocks.builder-fd5a7668fed64268abef45862e7dc4e6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>主要透過電子郵件，對更高級別的計劃提供有限的聊天支持</p>"],"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>了解更多</p>"],"blocks.builder-faf57a31449b41ceb9e7f09cd1e9e76e#text":[0,"<p>⚡️</p>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati 最適合擁有 5 名或更少代理商、使用 WhatsApp 作為主要溝通管道且僅需要基本自動化和分析的小型企業。</span></p><p><span style=\"color: rgb(255, 255, 255);\">需要更多高級功能以跨多個管道進行行銷、銷售和支援的大型企業應該考慮 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。</span></p>"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-0eb093dfd2c845519d84f1f52914548f#text":[0,"<p>優先考慮高意向潛在客戶，為每個生命週期階段設計客戶旅程或透過分析識別常見的流失點。</p>"],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>聊天自動化工作流程</p>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-4c29cdbf9d544942a3b88cc2047cea7e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-65c6c19908054141800c297c5fb3a3d4#text":[0,"<p>Platform Security and Stability</p>"],"blocks.builder-5bb66985b10141ef92aae1e6ebf1894a#text":[0,"<h2>在 respond.io 上快速設定</h2>"],"blocks.builder-3b7d324757ce4b049d4fba315f62b391#text":[0,"<p>了解更多</p>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>了解更多</p>"],"blocks.builder-65e71c0ee17c4f0da14ca0c47f564f18#text":[0,"<p>了解更多</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>每月每個電話號碼 15 美元</p>"],"blocks.builder-a6443a00c6cb480e91fb44a83bf4c47f#text":[0,"<p>可靠的合作夥伴</p>"],"blocks.builder-3794ca7d90a046fca2669de1c5bec276#text":[0,"<ul><li>Respond.io 利用全通路工具和詳細分析來優先考慮行銷、銷售和支援結果</li></ul>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>常見問題</h2>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>絕不會因崩潰或停機而失去線索。 與 Sleekflow 不同，respond.io 保證 99.999% 的正常運作時間。</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>現代 UI/UX，正常運作時間 99.99% — 無延遲、崩潰或線索遺失</li></ul>"],"blocks.builder-cecaf1b7c45c4beaaa8e60bb3a673019#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-8a47932f3d914c2a8380982bef93755a#text":[0,"<p>從 Sleekflow 或其他軟體遷移到 respond.io</p>"],"blocks.builder-8059feb2ccf447ce9f1989c38f31966d#text":[0,"<ul><li>Wati 在 WhatsApp 的標準通話費用上加收 20%； respond.io 沒有</li></ul>"],"blocks.builder-e89bbe179d8548b29db44e85ba59f8c3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-39a0ca4dd7e141aab3133a17ab23226f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>進行客戶滿意度調查</p>"],"blocks.builder-faa41c488db741a0baab49cb6961ee9a#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>沒有意外的價格上漲或停機時間——只有可靠性和結果。 Sleekflow 非常適合小型團隊，但如果您準備好擴大規模，respond.io 則是為大聯盟打造的。</p>"],"blocks.builder-c8a2e8254aef42d098d31d0b4dcf8a67#text":[0,"<h1>Wati 替代方案，協助您超越 WhatsApp 拓展業務</h1>"],"blocks.builder-97dbde4e328a4e01b782278a538e7ec3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">從表面上看，Wati 的月費似乎比 respond.io 便宜，但附加成本很快就會累積起來。 由於成長計畫僅包含 3 名用戶，而專業計畫和商業計畫僅包含 5 名用戶，因此您需要為擴大團隊付出高昂的代價。 Wati 也對 WhatsApp 對話費用額外收取 20% 的加價。 此外，超出計劃中的自動化觸發限制會增加更多意外成本。</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io 每月活躍聯絡人定價為您提供無限制的對話和儲存的聯絡人，因此您只需為實際交談的聯絡人付費。 隨著聊天量的增長，每個月活躍聯絡人的成本會降低。 我們不會強迫您支付額外費用來添加用戶，而是幫助您實現更多自動化（每次自動化無需額外費用）以支持客戶增長並處理大量聊天 - 使您的團隊更有效率並提高投資回報率。</span></p>"],"blocks.builder-c2f17eb52bf44a86a5415a239a2982bd#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-8cd198b867c9429bb79714b7bbbd3eae#text":[0,"<p>Onboarding Support</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-6e90416e5b5e4f15888f127d6e276323#text":[0,"<p><b>Pro</b><strong>:</strong> $149/month</p><p>3 users</p><p>5,000 stored contacts</p><p>3 flow builders</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>了解更多</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"如何從 Sleekflow 或其他平台切換到 respond.io？"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>支援高訊息量，無延遲</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>透過定向廣播保留 </h2>"],"blocks.builder-fd39a7e6f5404a29be8aa6759b6591d2#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-b85ed63156ea4384a0eb5623a44ca4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-f7b3fc71ce274df491906d9d4eabd6a4#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>AI 知識來源</p>"],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>了解更多</p>"],"blocks.builder-710d51c4c460459ab305335e02cf0e66#text":[0,"<p>Customer Lifecycle Management</p>"],"blocks.builder-cd6a87085ae346b1abc275e9f8a5196f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-a14d572c8811413bb1d4044b7d1b2473#text":[0,"<p>了解更多</p>"],"blocks.builder-d80a424868bd4177a71b86de672070bb#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 商業帳戶</li></ol>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong> 請依照逐步頻道連接指南或聯絡我們以獲得完整的遷移協助。</li></ol>"],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>在每個生命週期階段追蹤和管理潛在客戶</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>為規模而生，而非壓力</p>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>透過深入分析衡量並提升行銷績效</p>"],"blocks.builder-41b65d4250bc4b2b8a01a803de15954a#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-79b8bad201bb400683aa4ffced775c3c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>透過 Meta 點擊聊天廣告和 TikTok 訊息廣告獲取潛在客戶</p>"],"blocks.builder-4740292bae4e49a88c85bcd00b715590#text":[0,"<p>從 Meta 和 TikTok 捕獲線索，使用 AI 立即進行鑑定和回复，然後透過詳細的分析優化性能。</p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>WhatsApp 功能</p>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.title":[0,"respond.io 和 Sleekflow 的定價有何不同？"],"blocks.builder-255a0eaca26d419486553d7d32585c6c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-8e224b67af5c485386f58efd21a78b61#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>瞭解更多。</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.title":[0,"如何從 Wati 或其他平台切換到 respond.io？"],"blocks.builder-da67c910338d4745970efb044ca95e71#text":[0,"<p>Only for WhatsApp</p>"],"blocks.builder-da962f6552764db8b49e498e989e05d1#text":[0,"<ul><li>在團隊收件匣中處理 VoIP 通話、電子郵件、TikTok、WhatsApp 等</li></ul>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.title":[0,"是什麼讓 respond.io 成為 Wati 的最佳替代品？"],"blocks.builder-f7cac720ef3c421fa9bd103f5bada6c6#text":[0,"<p>ISO 27001</p>"],"blocks.builder-ff6dc400850b42039472fd1e1e81073b#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-c572d24e83024dbebde14b4b22ac0df8#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-b7bfd1010b164bbab87f9d90a07c92ef#text":[0,"<p>Wati 和 respond.io 都是 WhatsApp 商業解決方案提供者 (BSP)，旨在管理客戶對話。 對於主要依賴 WhatsApp 和 Instagram 的小型企業來說，Wati 是一個簡單的解決方案。 但如果您的企業透過多種管道吸引客戶，並需要更高級的自動化和功能，那麼 Wati 可能還不夠。 找出最適合您需求的解決方案。</p>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p><b>專業版</b><strong>:</strong> 每月 149 美元</p><p>3 位用戶</p><p>5,000 個已儲存聯絡人</p><p>3個流程建構器</p>"],"blocks.builder-553e2caa129a4b16bad9c74eb96c5044#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-8aeb4340daa04629898934942a62e57e#text":[0,"<p>了解更多</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 為 Pro 計劃提供電子郵件支持，對於更高級別計劃的客戶，僅在香港辦公時間內可以透過聊天聯繫。 Respond.io 為所有計劃提供每週 5 天、每天 24 小時的人工支援和週末 24 小時的人工智慧支持，並為定制計劃提供客戶成功經理服務。</span></p>"],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>了解更多</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠 </p>"],"blocks.builder-6f15bd343ccd4651aed978f4ed86dd18#text":[0,"<p>Availability</p>"],"blocks.builder-b5c6a7eaef3a4058848488ea99182cb0#text":[0,"<p><b>Premium</b><strong>: </strong>$349/month</p><p>5 users</p><p>20,000 stored contacts</p><p>25 flow builders</p>"],"blocks.builder-54b4b6619bc9487c9d931a1b9af878a1#text":[0,"<ul><li>Wati 專為擁有最少管道和小團隊的小型企業而設計</li></ul>"],"blocks.builder-fcdf2c1dcdf440619af6859dc2e065bd#text":[0,"<p>-</p>"],"blocks.builder-cffe619908874a4387eeda2373b48f83#text":[0,"<ul><li>Respond.io 的 G2 評論顯示其價值實現速度比 Wati 更快，投資回報率更高</li></ul>"],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>合適的對話管理軟體可以提高您的效率、增加收入並發展您的業務—無需額外努力</p>"],"blocks.builder-1af14ed967ed4a9f96cf2dde32b36acb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-432488cb9001437b96a9f9342f24a917#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-4ff72fc0d7e14d3da542ceb6ea4d6ed0#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-f13cf43e64224ce4a78b7a8187fb6c75#text":[0,"<p>Document uploads and web resources</p>"],"blocks.builder-479ff7c0d67e4ffca372ed65799553bb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-867e35eaed8a4a50bba3f37a81249d2a#text":[0,"<p>WhatsApp Business Calling API</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 最適合擁有少於 5 名代理商並透過聊天發送少量訊息進行行銷、銷售和支援的小型企業。 </span></p><p><span style=\"color: rgb(255, 255, 255);\">消息量大、需要為多個用戶和團隊提供高級功能的大型企業應該考慮使用 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。</span></p>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>自動預約和會議預訂</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>從 Sleekflow 或其他軟體遷移到 respond.io</p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*每月活躍聯絡人是指您在一個月內聊天的聯絡人。 您無需為儲存的聯絡人付費，只需為實際通話的聯絡人付費。</em></p>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- 自動預約和會議預訂</p><p>- 使用 WhatsApp Catalog 即時分享產品或服務訊息</p><p>- 利用 WhatsApp Business Calling API 更快完成高價值交易</p>"],"blocks.builder-d0e89fbb16fa4110960cba85b04fc4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0d24fc9b56f74b1daacacf9a2ea62b43#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>報告</p>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>全通路功能</p>"],"blocks.builder-fb092ecd9c914772927e796553421e50#text":[0,"<p>透過針對促銷、續約、升級和 CSAT 調查的定向廣播來提高客戶忠誠度。</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"來自客戶的真實成功案例"],"blocks.builder-ee69635d2b8949769e01a598d359e5d5#text":[0,"<p>AI Features</p>"],"blocks.builder-d8a5a57d712d4cc4a4e0f95d5eb8679c#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>點擊聊天廣告自動化觸發器</p>"],"blocks.builder-72f1f1a3c0124cb29e222066bbf04b6b#text":[0,"<p>respond.io</p>"],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>了解更多</p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>WhatsApp 目錄</p>"],"blocks.builder-1b7a30e1a3d94fe18924e2d4a9d98b2d#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-b5f53a9c6cc54b3e8fa653ef5eb05f93#text":[0,"<p>Coming soon!</p>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>定價</p>"],"blocks.builder-0908247c58ca4013a197187e85a1d0f5#text":[0,"<p>在一個收件匣中通話和聊天</p>"],"blocks.builder-6f6c06aff79f4435b7a93b1a042939d2#text":[0,"<p>Click to Chat Ads Automation Triggers</p>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-d16a477b8a4f4dd0a4ae5057f0026ec3#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-6e8713b732074331af88174819add06b#text":[0,"<p>透明定價，物有所值，無加價</p>"],"blocks.builder-96231f61f9e945f58212d35bdb0378a0#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow 不支援 VoIP 和 TikTok 等關鍵管道</li></ul>"],"blocks.builder-5d572ac7ba1446c89e0c005e05f0c0fe#text":[0,"<p>Entry</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 最近的價格上漲並沒有帶來任何有意義的功能改進，因此更難證明其成本的合理性。 它仍然缺乏對 TikTok 等高影響力管道的支持，限制了您在主要市場的影響力。 當訊息量激增時，Sleekflow 用戶報告頻繁出現延遲、錯誤和停機。 對於尋求可靠且經濟高效地擴大規模的企業來說，現在可能是時候繼續前進了。</span></p>"],"blocks.builder-9de42b2851034ff790db44896f8dff71#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>選擇 respond.io 透過聊天增強行銷和銷售</h2>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati 是為 WhatsApp 打造的。 現在它支援 Instagram 作為附加管道，但其 Instagram 功能尚未完全開發。 在 WhatsApp 之外與客戶互動的企業（例如在 Facebook Messenger、TikTok、Telegram 和自訂管道上）應該考慮像 respond.io 這樣的替代方案，該方案專為多通路對話而設計。</span></p><p><span style=\"color: rgb(255, 255, 255);\">當您處理大量對話時，有限的自動化功能也會阻礙您。 Wati 的自動化僅包括基本的聊天機器人和循環分配，而行銷和銷售流程（例如追蹤廣告來源或更複雜的分配）必須手動完成。</span></p><p><span style=\"color: rgb(255, 255, 255);\">當涉及到支援時，預計會與機器人進行一些令人沮喪的對話，只是為了聯繫可能幾天都不會回應的代理。</span></p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>元業務夥伴</p>"],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">大多數平台在壓力之下都會崩潰。 Respond.io 沒有。 無論您每月處理 1,000 條還是 100,000 條訊息，response.io 都能提供 99.999% 的正常運行時間 - 無延遲、無崩潰、無線索丟失。</span></p><p><span style=\"color: rgb(255, 255, 255);\">在一個地方處理來自 TikTok、WhatsApp、電子郵件、語音通話等的對話。 不再存在孤島或混亂，而是在具有出色 UI/UX 的團隊收件匣中享受全通路對話。</span></p><p><span style=\"color: rgb(255, 255, 255);\">然後，超越基本的自動化。 雖然 Sleekflow 限制了您的工作流程和用戶，但 respond.io 為您的團隊提供了先進的 AI、自訂工作流程和靈活的路由邏輯。 結合潛在客戶管理功能和報告，它可以更快地大規模轉換潛在客戶。</span></p><p><span style=\"color: rgb(255, 255, 255);\">需要幫助嗎？ 我們的入職團隊將協助您快速完成設定。 然後，我們將為您提供每週 5 天、每天 24 小時的專家支援和週末 24 小時的 AI 支援 - 並且每個計劃均無需額外費用。</span></p><p><span style=\"color: rgb(255, 255, 255);\">總的來說，這些轉化為真正的影響：我們的 G2 評論證明其比 Sleekflow 更快實現價值和投資回報。 簡而言之，Sleekflow 可以幫助您入門。 </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> 為您取得結果。</span></p>"],"blocks.builder-8fd41684460a4190965e04b610f1c9f7#text":[0,"<h2>Wati 與 respond.io：簡要的功能比較</h2>"],"blocks.builder-9a3c4557f57e4c01b63846623ab42c66#text":[0,"<p>自動預訂，透過元目錄即時分享產品訊息，並透過語音通話加速高價值或關鍵交易。</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>使用 respond.io 的月活躍聯絡人模型，只需為與您交談的聯絡人付費</li></ul>"],"blocks.builder-db110023a6f9412688d414f55359ec38#text":[0,"<h2>常見問題</h2>"],"blocks.builder-13f13404a7fb465fa851b1968b951bc2#text":[0,"<p>Reports</p>"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p><strong>入門</strong>: 每月 79 美元</p><p>5 位用戶</p><p>每月活躍聯絡人數不受限制*</p><p>10萬個儲存聯絡人</p><p>沒有工作流程</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>保持</p>"],"blocks.builder-70691ae803814ba5a570238ebf071300#text":[0,"<p>Sleekflow</p>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>利用自動化工作流程即時評估並吸引潛在客戶</p>"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>追蹤回應時間、廣告和廣播效果以及轉換率，將洞察轉化為收入。</p>"],"blocks.builder-ad6142a5951449c3b73dc2e8bd719615#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>自動預訂，透過元目錄即時分享產品訊息，並透過語音通話加速高價值或關鍵交易。</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow 與 respond.io：快速功能比較</h2>"],"blocks.builder-58dd4e79d1e94d6883816edca3f29e62#text":[0,"<ul><li>可容納大型團隊，且無需支付高額用戶費用 </li></ul>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>WhatsApp BSP 費用</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>入職支援</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>使用 HubSpot、Salesforce、Google Sheets 等豐富資料。 Salesforce 在我們的入門計劃中，但僅在 Sleekflow 的企業計劃中可用。</p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>僅適用於 WhatsApp</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">像您這樣的成長型企業需要靈活性和旨在促進成長的工具。 Respond.io 支援所有流行管道，並具有您需要擴充的功能。</span></p><p><span style=\"color: rgb(255, 255, 255);\">在一個地方處理來自 TikTok、WhatsApp、電子郵件、語音通話等的對話。 不再存在孤島或混亂，您可以在團隊收件匣中享受多通道對話，在高聊天量下具有出色的 UI/UX 和穩定的基礎架構。</span></p><p><span style=\"color: rgb(255, 255, 255);\">然後，超越基本的自動化。 雖然 Wati 限制了您的工作流程，但 respond.io 卻可以透過先進的 AI、自訂工作流程和靈活的邏輯為您的團隊提供支援。 結合原生的潛在客戶管理功能和報告，它可以更快地大規模轉換潛在客戶。 </span></p><p><span style=\"color: rgb(255, 255, 255);\">需要幫助嗎？ 我們的入職團隊將協助您快速完成設定。 然後，我們將為您提供每週 5 天、每天 24 小時的專家支援和週末 24 小時的 AI 支援 - 並且每個計劃均無需額外費用。</span></p><p><span style=\"color: rgb(255, 255, 255);\">總的來說，這些都轉化為了真正的影響力：我們的 G2 評論證明其價值實現時間和投資回報比 Wati 更快。 簡而言之，Wati 止步於 WhatsApp。 Respond.io 可協助您在每個管道實現轉換。</span></p>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>行銷和銷售自動化</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>原生集成</p>"],"blocks.builder-78f9a572f71945849bc49557669fe01a#text":[0,"<p>從 Meta 和 TikTok 捕獲線索，使用 AI 立即進行鑑定和回复，然後透過詳細的分析優化性能。</p>"],"blocks.builder-45545e2bb64c418abf361fc90abeece2#text":[0,"<p>Customer Support</p>"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-878154bda37e4339a358105ec0578571#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-69054e6dd09547209bdb296a9753628a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>廣播</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>有限的</p>"],"blocks.builder-3a33465670974b3bb7f67ec7464a3ea1#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 商業帳戶</li></ol>"],"blocks.builder-f5f5fe4376eb4429bd2b3f044b7bc79c#text":[0,"<p>訊息傳遞平台新手？ 輕鬆上手</p>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-565ac6a85c244dfb8c8f151e452e991f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.title":[0,"Wati 或 respond.io 是否有更好的客戶支援？"],"blocks.builder-82755bde98e444a193312fb6bbd976e5#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶。</li></ol>"],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>利用 WhatsApp 行銷獲取潛在客戶</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>結合人工代理、自動化和 AI 代理來推動 respond.io 的收入</li></ul>"],"blocks.builder-384b661345144247b795d38c1444dd9e#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-df2b75f6cd1c482895433973711a882f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-be8b83c7cba44ac580bf866f33a9c78a#text":[0,"<p>24/5 live chat, 24/7 AI agent</p>"],"blocks.builder-a7b43e8f437044e786fceec44feafeff#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-da7974f8ab374149b1d26a90b89b5ff8#text":[0,"<ol><li><strong>2.</strong> 請依照逐步頻道連接指南或聯絡我們以獲得完整的遷移協助。</li></ol>"],"blocks.builder-96ef024c07c74904bfdf21e020c02346#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-042ce24838ee4ccca6e854fc9a0b283a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-04a1d36fc9fa4c118ae3d9a88fe4f8ef#text":[0,"<p>Mid-tier</p>"],"blocks.builder-0fe27593d1f643919707ae4f2262f740#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d5104a17ca444e89b4a8acb532a5293e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-34899fbb6bd947b5851ed1beaef31cdb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-9b5110339e6848c6a90ce67a494d1147#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 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Wati 和 respond.io 都是 WhatsApp 商業解決方案提供者 (BSP)，旨在管理客戶對話。 對於主要依賴 WhatsApp 和 Instagram 的小型企業來說，Wati 是一個簡單的解決方案。 但如果您的企業透過多種管道吸引客戶，並需要更高級的自動化和功能，那麼 Wati 可能還不夠。 找出最適合您需求的解決方案。
 Manychat |  respond.io | |
|---|---|---|
多通路功能 | ||
支援的管道 |        |      |
支援的管道 |  | 自動化對話和複雜流程 |
WhatsApp 功能 | ||
元業務夥伴 |  | |
WhatsApp 商業呼叫 API | | |
WhatsApp 商業應用程式 + API | | |
WhatsApp 目錄 | | |
廣播 | | |
客戶生命週期自動化 | ||
客戶生命週期管理 | | |
聊天自動化工作流程 | 自動化對話 | 自動化對話和複雜流程 |
點擊聊天自動化觸發器 | | |
報告 | 有限的 | 綜合的 |
AI功能 | ||
人工智慧代理 | 包含的積分有限，需額外付費才能添加積分 | 包含在增長計劃及以上 |
AI輔助訊息草稿 | 包含的積分有限，需額外付費才能添加積分 | 包含在增長計劃及以上 |
人工智慧與自動化工作流程的集成 | | 包含在增長計劃及以上 |
支援和穩定性 | ||
入職支援 | | |
支援高訊息量，無延遲 | | |
定價 | ||
入口 | 成長：每月 39 美元 3 位用戶 2 個聊天機器人工作流程 1,000 自動對話 | 入門級： 每月 79 美元 5 位用戶 沒有工作流程 |
中端 | 專業版： 每月 79 美元 5 位用戶 無限的聊天機器人工作流程 2,000 個自動化觸發器 250個AI響應 | 成長： 每月 159 美元 10 位用戶 每月 1,000 位活躍聯絡人，* 無限的工作流程 無限 AI 積分 |
先進的 | | 高級： 每月 279 美元 10 位用戶 每月 1,000 位活躍聯絡人， 所有自動化和整合功能 無限的工作流程 無限 AI 積分 聯絡 respond.io 以取得客製化的企業方案。 |
額外費用 | WhatsApp 對話成本的 20% 加價費用 | 額外用戶：入門級 12 美元，成長級 20 美元，高級 24 美元 |
額外費用 | WhatsApp 對話成本的 20% 加價費用 | 額外用戶：入門級 12 美元，成長級 20 美元，高級 24 美元 |
*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
🛠️
Reliable Customer Support
⚡️
Stable Platform & Automation
💬
True Omnichannel & Workflow Power
Wati 可能可以幫助您起步，但 respond.io 會透過更聰明的多通路工作流程、更高的收入驅動力以及為擴展您的業務而構建的直覺平台將您帶入新的水平。
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
Migrate from Sleekflow or other software to respond.io
New to messaging platforms? Get started easily
Wati 最適合擁有 5 名或更少代理商、使用 WhatsApp 作為主要溝通管道且僅需要基本自動化和分析的小型企業。
需要更多高級功能以跨多個管道進行行銷、銷售和支援的大型企業應該考慮 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。
概述
電子
時尚與服裝
家具
珠寶
課後活動
運動與健身
美容中心
牙科診所
醫療診所
家庭清潔與保姆服務
攝影與攝像
汽車零部件零售商
汽車經銷商
旅行社與旅遊運營商
