respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"46015f52e42a4832b72004961adff328"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Telegram Marketing - nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Telegram work for your business and not the other way round</li></ul>"],"slug":[0,"telegram"],"createdDate":[0,1616057077000],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"blocks":[1,[[0,{"id":[0,"builder-pixel-eme3kfdgeih"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576243808],"firstPublished":[0,1731493228011],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"z25e7qgv158"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"content":[0,"<p>SchuVar Tours is a wholesale travel agency with eight branches across Nicaragua, offering local and international travel services. Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <em>Message us on WhatsApp to book your trip.</em> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/" rel=\"noopener noreferrer\" target=\"_blank\">single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a href=https://respond.io/"https://respond.io/blog/whatsapp-automation/" rel=\"noopener noreferrer\" target=\"_blank\">automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/" rel=\"noopener noreferrer\" target=\"_blank\">click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp promotional broadcasts</a>.</p><blockquote><em>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</em> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</blockquote><p><img src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&amp;q=80&amp;w=640\%22 alt=\"Image of a group of tourists\" height=\"811\" width=\"1548\"></p><h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <strong>60% faster sales cycle</strong>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <strong>nearly 100% follow-up rate</strong>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <strong>40% of its leads from paid ads</strong>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a href=https://respond.io/"https://respond.io/demo/" rel=\"noopener noreferrer\" target=\"_blank\">Contact us for a free consultation</a> today.</p>"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"model":[0,"industry"],"value":[0,{"createdDate":[0,1750925902124],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"name":[0,"Travel Agency & Tour Operator"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"query":[1,[]],"data":[0,{"name":[0,"Travel Agency & Tour 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-u2oeqdtcg9e"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"g28q28wc1sp"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!&quot;</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"translation":[0,{"blocks.builder-356325c3d9b946d289421af84a5ea5c3#text":[0,"<p>Todos os canais</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"Histórias de sucesso reais de clientes."],"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Pagar apenas pelos contatos com os quais você conversa com o modelo de Contatos Ativos Mensais</li></ul>"],"blocks.builder-4740292bae4e49a88c85bcd00b715590#text":[0,"<p>Capture leads de Meta e TikTok, qualifique e responda instantaneamente com AI, e então otimize o desempenho com análise detalhada.</p>"],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>O software de gerenciamento de conversas certo aumenta sua eficiência, aumenta a receita e aumenta a sua empresa — sem esforço extra</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>UI/UX moderno com 99.99% de uptime — sem atrasos, falhas ou perdidos</li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow oferece suporte por e-mail para o plano Pro e só é acessível por meio do chat durante o horário do escritório de Hong Kong para clientes em planos de nível mais alto. Respond.io oferece suporte humano 24/5 e suporte de 24 horas e 24 horas para todos os planos, com administradores de sucesso do cliente disponíveis para planos personalizados.</span></p>"],"blocks.builder-10eaa502d27046aca0d18bb2aa2840f6#text":[0,"<ul><li>UI/UX moderna criada para elevados volumes de conversas; sem atrasos ou tempo de inatividade</li></ul>"],"blocks.builder-34006cbf115b4aa9919173321e6f63f0#text":[0,"<p>Gatilhos de automação de clique para conversar</p>"],"blocks.builder-42d799a0c9f94f179867fe4f9d83a128#text":[0,"<p>Recursos do WhatsApp</p>"],"blocks.builder-58ac5aa83c41424f8182630483ff3a60#text":[0,"<p>IA e automação sem limites</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Gerenciar vitalícios dos clientes</p>"],"blocks.builder-5fc2a952495940c785a6e044acab2b37#text":[0,"<p>Saber mais</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.title":[0,"Como faço para migrar do Trengo ou de outra plataforma para o respond.io?"],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Workflows de automação de Chat</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow é o melhor para pequenas empresas com menos de 5 agentes que enviam poucos volumes de mensagens para marketing, vendas e suporte no chat. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Empresas maiores com volumes elevados de mensagens que requerem recursos avançados para vários usuários e equipes devem considerar respond.io. Nosso produto melhor se adequa às empresas da B2C que procuram crescimento comercial ou de receita em chamadas, e-mails e canais de mensagens populares como TikTok, WhatsApp e muito mais.</span></p>"],"blocks.builder-fb5a33d3609a42b0a98338718eaaa204#text":[0,"<p>Saber mais</p>"],"blocks.builder-9916f0d2102c4edb8ede25d100537147#text":[0,"<p>Automatização do ciclo de vida do cliente</p>"],"blocks.builder-250aba3cc1644e5ba48801d296b230b3#text":[0,"<ul><li>As avaliações do G2 da Respond.io mostram um tempo de retorno mais rápido e um ROI mais forte do que o da Trengo</li></ul>"],"blocks.builder-92b2adcedd844b0ca1cc038e01928e31#text":[0,"<h1>A alternativa Trengo para conversões de escala, não custos</h1>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Agende uma demonstração personalizada com os nossos especialistas internos para ver como o respond.io se adequa aos seus casos de utilização específicos ou inscreva-se para um teste gratuito. Quando estiver pronto para fazer a mudança, a nossa equipa de integração terá todo o gosto em oferecer assistência guiada para uma migração tranquila. Depois disso, o suporte estará disponível 24 horas por dia, 7 dias por semana, caso necessite de ajuda.</span></p>"],"blocks.builder-3425ddd3ab0948a7a71ca2cce7f80334#text":[0,"<p>Chamadas e chat numa caixa de entrada</p>"],"blocks.builder-f755862266934283bc876c0c9fc3a4a5#text":[0,"<p>Priorize leads de alta intenção, crie jornadas do cliente para cada estágio do ciclo de vida ou identifique pontos comuns de desistência com análises.</p>"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Desative a verificação em 2 etapas na sua conta Meta.</li></ol>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>A alternativa para um crescimento estável</h1>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Captura</p>"],"blocks.builder-791b0b4bc5734230a36be3c32e117936#text":[0,"<p>Créditos limitados</p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io tem acesso antecipado a recursos como chamadas do WhatsApp e TikTok Business Messaging</li></ul>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Marketing e Automação de Vendas</p>"],"blocks.builder-b991511fb09f4d46a186922232243241#text":[0,"<p>Disponibilidade</p>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>Em breve!</p>"],"blocks.builder-874f879869d4404ca7307cf25cef45bc#text":[0,"<p>Enriqueça dados com HubSpot, Salesforce, Planilhas Google e muito mais. Aproveite o Salesforce no nosso plano inicial enquanto apenas está disponível no plano Pro da Trengo.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Para que empresas o Sleekflow é melhor?"],"blocks.builder-d2aad99d60db4f85923a20755648be81#text":[0,"<p>Suporta alto volume de mensagens sem atrasos</p>"],"blocks.builder-346b1cfba23e4251a1ae6f58669aeb8c#text":[0,"<ul><li>Pague apenas os contactos com quem fala num mês</li></ul>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Automatizar agendamento e reserva de reuniões</p>"],"blocks.builder-ff5c8541d00f4ad387dd38c5c12407d5#text":[0,"<ol><li>3. Conecte sua nova conta da API do WhatsApp ao respond.io</li></ol>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Configurar rapidamente no respond.io</h2>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Preços</p>"],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-5f83c685bc0a4e7eb08003fff9eea4dd#text":[0,"<ol><li><strong>1.</strong>&nbsp;Crie uma conta respond.io.</li></ol>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p>Pro: $149/mês</p><p>3 usuários</p><p>5.000 contatos armazenados</p><p>3 construtores de fluxo</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">A maioria das plataformas mergulham sob pressão. Respond.io não. Se você está lidando com 1.000 ou 100.000 mensagens por mês, respond.io oferece 99,999% de uptime — sem atraso, sem falhas e sem chumbos perdidos.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Manipule conversas a partir de TikTok, WhatsApp, e-mail, chamadas de voz e muito mais, tudo em um só lugar. Em vez de silos ou caos, desfrute de conversas omnichannel em uma caixa de entrada de equipe com uma ótima UI/UX.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Então, vá além da automação básica. Enquanto o Sleekflow limita seus fluxos de trabalho e usuários, respond.io capacita sua equipe com IA avançada, fluxos de trabalho personalizados e lógica de roteamento flexível. Combinado com recursos e relatórios de gerenciamento de chumbo, é construído para converter leads mais rápido em escala.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Precisa de ajuda? Nossa equipe de integração vai te preparar rápido. Então, ficamos a seu lado com o apoio de especialistas 24 horas e suporte 24 horas de IA nos fins de semana — sem nenhum custo adicional, em todos os planos.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Coletivamente, essas avaliações traduzem-se para o impacto real: nossas revisões do G2 provam um tempo mais rápido para avaliar e ROI do que o Sleekflow. Em resumo, o Sleekflow te leva a começar. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> te obtém resultados.</span></p>"],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Converte</p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Enviar transmissões promocionais em escala</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Migrar do WhatsApp Business App para o WhatsApp API</p>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Recursos Omnichannel</p>"],"blocks.builder-4b788ecbbf5b47d48f5605f191cc93aa#text":[0,"<p>Entrada</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">O Trengo é melhor para pequenas empresas com menos de 5 agentes a enviar baixos volumes de mensagens aos clientes no WhatsApp, Facebook e Instagram.</span></p><p><span style=\"color: rgb(255, 255, 255);\">As empresas maiores com elevados volumes de conversas que exigem recursos avançados para vários utilizadores e equipas devem considerar o respond.io. Nosso produto é mais adequado para empresas B2C que buscam crescimento de negócios ou receita por meio de chamadas, e-mails e canais de mensagens populares como TikTok, WhatsApp e muito mais.</span></p>"],"blocks.builder-427b2854f7d94b32a3a5393099393d8f#text":[0,"<p>🛠️</p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Conecte seu número à sua conta Meta Business</li></ol>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Siga os <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">passos simples na plataforma respond.io</a> para migrar sua conta</li></ol>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou cadastre-se para um número virtual</li></ol>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.title":[0,"O Trengo ou o respond.io têm melhor apoio ao cliente?"],"blocks.builder-6afecbf7d9f2400aa9aca8dfa213d82a#text":[0,"<h2>Vá mais além com respond.io — mais poder, mais crescimento, menos complicações</h2>"],"blocks.builder-c02ccf5dd1a6475ab06420e5070f9fdf#text":[0,"<ol><li>1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou inscreva-se para um número virtual</li></ol>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Avançado</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.title":[0,"Para que empresas o Trengo é mais adequado?"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Ligue para que os concorrentes possam</p>"],"blocks.builder-ebd4e05c494542d590ec35ef93671ca6#text":[0,"<p>Transmissões</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Retém</p>"],"blocks.builder-24dfa7f641c44dfc96506093983f2f91#text":[0,"<p>Saber mais</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Enriquecer dados com HubSpot, Salesforce, Google Sheets e muito mais. Salesforce está no nosso plano inicial, mas apenas disponível no plano Enterprise de Sleekflow.</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠️&nbsp;</p>"],"blocks.builder-bf144cd5e8f7435c8f50c3d2cefc404c#text":[0,"<p>🏆</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>&nbsp;Criar uma conta respond.io.</li></ol>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-06c62c3f41c649d89442c42b64adfaf3#text":[0,"<p>Nível médio</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#title":[0,"Histórias de sucesso reais de clientes"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Carregamento de documentos e recursos web</p>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p>Crescimento: $159/mês</p><p>10 usuários</p><p>1.000 Contatos Mensais Ativos</p><p>100.000 contatos armazenados</p><p>Workflows ilimitados</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Limitada</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Com os pacotes básicos da Trengo, os seus números de conversas são limitados e características como a IA e a automação também geram mais taxas. Os utilizadores estão limitados a 5, mesmo no plano Pro, o que torna o dimensionamento um desafio.</span></p><p><span style=\"color: rgb(255, 255, 255);\">O preço de Contactos Ativos Mensais do Respond.io oferece contactos e conversas totais ilimitados, ao contrário dos concorrentes que cobram por blocos de contactos ou limitam as conversas por plano. À medida que seu volume de bate-papo aumenta, seu custo por contato ativo mensal diminui, tornando-o mais escalável ao longo do tempo. E como não cobramos por usuário, ajudamos você a automatizar mais para dar suporte ao crescimento dos clientes e lidar com altos volumes de bate-papo, não importa o tamanho da sua equipe.</span></p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Tarifas BSP do WhatsApp</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Como mudo de Sleekflow ou de outra plataforma para responder?"],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>O Sleekflow não suporta VoIP e canais chave como TikTok</li></ul>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Atendimento ao cliente</p>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Tanto Sleekflow quanto respond.io unificam os canais populares de mensagens e promovem o envolvimento do cliente.&nbsp;Mas quando se trata de estabilidade de plataforma e automação madura, suas capacidades e valor diferem largamente. Descubra qual solução melhor se adapta às suas necessidades.</p>"],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Insights orientados por dados</p>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Automação dos limites de Sleekflow para conduzir uma contagem maior de usuários e apenas trava sua IA em PDFs. Respond.io treina IA em recursos compartilhados e ao vivo, com automação flexível para escalabilidade.</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Média</p>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>WhatsApp Business App + API</p>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Rascunhos de mensagem assistida pela IA</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Meta Empresas Parceiro</p>"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Conecte seu número à sua conta Meta Business</li></ol>"],"blocks.builder-b483d08ad5d642439e84ffd1c0323029#text":[0,"<p>Limitado</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>O Agente AI de resposta pode ser treinado em documentos internos, centros de ajuda e conteúdo web</li></ul>"],"blocks.builder-4c0f401930a14e1580aeeb461f75cf30#text":[0,"<p>Gestão do ciclo de vida do cliente</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Migrar do WhatsApp Business App para o WhatsApp API</p>"],"blocks.builder-28bf8d5b62994127b37122a18833a8b0#text":[0,"<p><em>*Contatos ativos mensais referem-se aos contatos com quem você conversa em um mês. Em vez de pagar pelos contatos armazenados, pague apenas pelos contatos com quem você realmente fala.</em></p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Transmissões</p>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Classificar e envolver leads em tempo real com fluxos de trabalho automatizados</p>"],"blocks.builder-96b7bf4ca49640da927db87bc6d98426#text":[0,"<p>Capacidades Omnicanal</p>"],"blocks.builder-b3c556b6ea6c4f2dbff77f9b9ccf64dd#text":[0,"<p>Saber mais</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Construído para escala, não estresse</p>"],"blocks.builder-1355134cab9e4a19bd36f060c6a3338c#text":[0,"<h2>Trengo vs respond.io: uma rápida comparação de características</h2>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou cadastre-se para um número virtual</li></ol>"],"blocks.builder-614bd7b9c2e24767b91c89a534f94bb6#text":[0,"<p>Ferramentas de vendas que convertem </p>"],"blocks.builder-1a6807b352944aeab250f30c2271d28a#text":[0,"<ol><li><strong>1.</strong> Crie uma conta respond.io</li></ol>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Automatize o compromisso e a reserva de reuniões</p><p>-Compartilhe informações sobre o produto ou serviço instantaneamente com o Catálogo do WhatsApp</p><p>- Aproveite a API de chamadas de negócios do WhatsApp para fechar ofertas de alto valor mais rapidamente</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>AI que é realmente útil</p>"],"blocks.builder-e02a71e5d0ed4d028acab7157d0c6296#text":[0,"<h2>Configure rapidamente no respond.io</h2>"],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Postagem</p>"],"blocks.builder-3fe5ca5a95c9456f9a3e9e54d091f2d3#text":[0,"<ol><li>1. Desative a verificação em duas etapas na sua conta Meta.</li></ol>"],"blocks.builder-6cf1712fbe47430ba666dd00beeeb20d#text":[0,"<p>Recursos de IA</p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-5b27f919a4ea4ad3b8e1c817c8e2bad3#text":[0,"<ul><li>O Trengo foi concebido para suporte; os seus novos recursos de marketing e vendas carecem de maturidade</li></ul>"],"blocks.builder-e289e91385da467c831848a17805023f#text":[0,"<ol><li>2. Conecte seu número à sua conta comercial Meta</li></ol>"],"blocks.builder-59adae57e2c445f5b5ad615901bc9be1#text":[0,"<p>respond.io</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Obter leads com Meta clique para os anúncios de chat e TikTok Messaging Ads</p>"],"blocks.builder-d27f1286d33948cbb750311a87ab62ef#text":[0,"<p>Migrar do aplicativo WhatsApp Business para a API do WhatsApp</p>"],"blocks.builder-a98da593113243c4b94fa7a1a2401a89#text":[0,"<p>Migrar a API do WhatsApp de outro BSP para o respond.io</p>"],"blocks.builder-f305e2fb4be04ea3abf0e8267ca95891#text":[0,"<p>Para taxas adicionais</p>"],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Migrar a API do WhatsApp de outro BSP para respond.io</p>"],"blocks.builder-51b1aa5c847b43b4962499a1b6ebaf3b#text":[0,"<p>Geração abrangente de leads </p>"],"blocks.builder-6dcdecf240c54b2092441fcc6b124a70#text":[0,"<ul><li>Obtenha suporte em horas, não em dias — ao contrário do Trengo, o respond.io nunca o deixa ficar mal</li></ul>"],"blocks.builder-58cfdbd4e0fe4d209b50fa8105328ce6#text":[0,"<p>Limitado</p>"],"blocks.builder-9d0035801fa2408bb650922908d22c53#text":[0,"<p>Preços</p>"],"blocks.builder-0e1a381809e2429cb3e10b6dc7e77ce7#text":[0,"<p>Automatize reservas, compartilhe informações de produtos instantaneamente com Meta Catalogs e acelere negócios de alto valor ou críticos com chamadas de voz.</p>"],"blocks.builder-6c8e9380b74a4f19affb69bacb73f4f9#text":[0,"<ol><li>3. Conecte sua nova conta da API do WhatsApp ao respond.io</li></ol>"],"blocks.builder-a2db2b1178ee4a9b9c27a19a3cc62a8a#text":[0,"<ol><li>3. Conecte sua nova conta da API do WhatsApp ao respond.io</li></ol>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Converter com Automação de Vendas do WhatsApp e Chamada</p>"],"blocks.builder-59f49beff70e456aa4f00aad033b7296#text":[0,"<p>Créditos ilimitados</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"3X sua receita com a API do WhatsApp, assim como essas empresas"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Funcionalidades IA</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Migre do Sleekflow ou de outro software para respond.io</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Combine agentes humanos, automação e Agente IA para acelerar as receitas em respond.io</li></ul>"],"blocks.builder-3cd522d205644c859454cff64b9afc8f#text":[0,"<h2>Converter com automação de vendas e chamadas</h2>"],"blocks.builder-9573ada602cd4bd1b7a03a522ba3cd08#text":[0,"<p>Incluído no plano de crescimento e acima</p>"],"blocks.builder-571574835f3f4bd2a395396c82bce413#text":[0,"<ol><li>1. Desative a verificação em duas etapas na sua conta Meta.</li></ol>"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Acompanhe os tempos de resposta, os anúncios e a transmissão de desempenho, e as conversões para transformar as idéias em receitas.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">O Sleekflow cobra $15 por WhatsApp número por mês, o que faz com que seja caro para empresas com vários números. Respond.io por outro lado, não cobra taxas de instalação, taxas de manutenção ou markups de mensagens para WhatsApp.</span></p>"],"blocks.builder-ed3fa9e95b754a60a2745440f416b934#text":[0,"<p>Parceiro confiável</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Integrações nativas</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">A recente subida do preço do Sleekflow veio sem melhorias significativas nas funcionalidades, tornando mais difícil justificar o custo. Ele ainda carece de suporte para canais de alto impacto como TikTok, limitando o seu alcance em mercados chave. E quando o volume da mensagem aumenta, os usuários do Sleekflow relatam atrasos frequentes, erros e interrupções. Para as empresas que procuram ganhar escala de forma fiável e com uma boa relação custo-eficácia, é possível que seja tempo de avançar.</span></p>"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>Agente de IA</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Por que respond.io é a melhor alternativa ao Sleekflow</h2>"],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Preços personalizados</p><p>Número indefinido de usuários</p><p>Número de contatos personalizado</p><p>50 construtores de fluxos</p>"],"blocks.builder-b84880c19fac463e9ec102ceab4c09d9#text":[0,"<p>As nossas equipas de suporte e sucesso do cliente estão aqui para ajudar em cada passo do caminho. Iremos acompanhá-lo rapidamente com consultoria personalizada para os seus objetivos de negócio e, depois, prestar-lhe-emos apoio 24 horas por dia, 7 dias por semana.</p>"],"blocks.builder-fb1eced911d645d1998650e9ec5b9f20#text":[0,"<p>Agente de IA</p>"],"blocks.builder-d7c610b6b1c8424d86c4dd2efe6c0940#text":[0,"<p>Para taxas adicionais</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#readMoreButtonLabel":[0,"Ler mais"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p>Iniciar: $79/mês</p><p>5 usuários</p><p>Contatos Mensais Ilimitados Ativos<span style=\"font-size: 0.875rem; font-family: InterVariable, sans-serif;\">*</span></p><p>100.000 contatos armazenados</p><p>Nenhum workflows</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Suporta Volume de Alta Mensagem sem atraso</p>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Verifique seu número e você está pronto para usá-lo - você mantém seu número, modelos, contatos e histórico de conversas!</li></ol>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Migre facilmente para a solução mais poderosa da API do WhatsApp</h2>"],"blocks.builder-af06638b85d14e49888e191457324d81#text":[0,"<p>Insights baseados em dados</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Quanto custa para usar o WhatsApp API com o Sleekflow?"],"blocks.builder-82b0d6df4c9b4143acb5bda7229ed438#text":[0,"<p>Trengo</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Relatórios</p>"],"blocks.builder-fb5dc28c9737413990edbb7d9391efdc#text":[0,"<p>Integrações nativas</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Plataforma de Segurança e Estabilidade</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.title":[0,"O que faz do respond.io a melhor alternativa ao Trengo?"],"blocks.builder-559a790ceaa54a60ac7a085d870fc55f#text":[0,"<p>Integração de IA com fluxos de trabalho automatizados</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>IA e automação significativas</p>"],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-cf92d0d6686e47fca0a796b3946c2092#text":[0,"<h2>Perguntas frequentes</h2>"],"blocks.builder-44905c57fff34af29f99ba285eba96cd#text":[0,"<ol><li>3. Verifique seu número e pronto: você mantém seu número, modelos, contatos e histórico de conversas!</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Canais suportados</p>"],"blocks.builder-393a16d84b9a47f7997426e885c54b2a#text":[0,"<ol><li>2. Siga os <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">passos simples na plataforma respond.io</a> para migrar a sua conta</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Compreensivo</p>"],"blocks.builder-de5b47a45b244edd8ef75c0067e09e0a#text":[0,"<p>Novo em plataformas de mensagens? Comece facilmente</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Nenhuma subida de preços surpresa ou tempo inativo — apenas confiabilidade e resultados. Sleekflow, é ótimo para pequenas equipes, mas se você estiver pronto para escalar, respond.io's feito para as grandes ligas.</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>&nbsp;Siga os guias de conexão passo a passo ou entre em contato conosco para obter assistência total na migração.</li></ol>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Siga os <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">passos simples na plataforma respond.io</a> para migrar sua conta</li></ol>"],"blocks.builder-badb8ab106224e4ea863c0dcccec62d8#text":[0,"<p>Taxas adicionais</p>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Conecte sua nova conta API do WhatsApp para respond.io</li></ol>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>Ao contrário da maioria dos provedores, Respond.io suporta chamadas VoIP, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram, canais personalizados e muito mais.</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Limitada</p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Catálogo do WhatsApp</p>"],"blocks.builder-2b70e6f42e554a5a97ba885ec8f96947#text":[0,"<p>Saber mais</p>"],"blocks.builder-885393b437b54f728804dad1ab3b02d0#text":[0,"<p>Migrar do Sleekflow ou outro software para o respond.io</p>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Principalmente por email, suporte por chat limitado para planos de nível mais alto</p>"],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Conecte sua nova conta API do WhatsApp para respond.io</li></ol>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Manter com transmissões direcionadas</p>"],"blocks.builder-e23edb0abd8a42ea9cd887e64e763737#text":[0,"<ol><li>3. Conecte sua nova conta da API do WhatsApp ao respond.io</li></ol>"],"blocks.builder-5ba59645642941619a757cc4800120d3#text":[0,"<p>Canais Suportados</p>"],"blocks.builder-75bd5a389ffa492f85f4841aa78b6b21#text":[0,"<p>Alavancar a API de chamadas de negócios do WhatsApp para fechar ofertas de alto valor mais rapidamente</p>"],"blocks.builder-f42d99c754ec42b98a2bef109cf370eb#text":[0,"<p>Preços transparentes para valor comprovado, sem surpresas na conta</p>"],"blocks.builder-6dbc161df9b4400681f15444dc0902f3#text":[0,"<ul><li>Obtenha todos os recursos prometidos no seu plano, sem add-ons para automação e IA</li></ul>"],"blocks.builder-75d7d0cbcbbd47c5b7942202db4d37cb#text":[0,"<p>Saber mais</p>"],"blocks.builder-1ff6844a10d145d8bbfcb044b08c8d1d#text":[0,"<ol><li>2. Conecte seu número à sua conta comercial Meta</li></ol>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"Leia Mais"],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>US$ 15/número de telefone por mês</p>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Verifique seu número e você está pronto para usá-lo - você mantém seu número, modelos, contatos e histórico de conversas!</li></ol>"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Migrar a API do WhatsApp de outro BSP para respond.io</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Análises G2 de Respond.cio mostram um tempo mais rápido para valorizar e ROI mais forte que Sleekflow</li></ul>"],"blocks.builder-6f7d52b4440b4a1dbd2b5cc19fe1b91b#text":[0,"<p>-</p>"],"blocks.builder-9432d4175de544a89105ff9a1c5d4df1#text":[0,"<p>Suporte e Estabilidade</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Empresas em crescimento como a sua exigem fiabilidade e nada de mudanças repentinas sem aviso prévio. No respond.io, tenha a certeza de que receberá aquilo que assinou. E se decidir expandir, iremos orientá-lo sobre as suas opções a qualquer momento, sem longas esperas ou confusões.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Controle conversas do TikTok, WhatsApp, e-mail, chamadas de voz e muito mais, tudo em um só lugar. Em vez de silos ou caos, aproveite conversas omnicanal em uma caixa de entrada de equipe com uma ótima IU/UX.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Então, vá além da automação básica. Enquanto o Trengo limita os seus fluxos de trabalho, o respond.io capacita a sua equipa com IA avançada, fluxos de trabalho personalizados e lógica flexível. Combinado com recursos e relatórios de gerenciamento de leads, ele foi criado para converter leads mais rapidamente e em escala.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Precisar de ajuda? Nossa equipe de integração irá prepará-lo rapidamente. Então, ficamos ao seu lado com suporte especializado 24 horas por dia, 5 dias por semana, e suporte de IA 24 horas nos fins de semana — sem custo extra, em todos os planos.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Coletivamente, isto traduz-se num impacto real: as nossas avaliações do G2 comprovam um tempo de retorno do investimento e um valor mais rápido do que o Trengo. Em suma, o Trengo apenas proporciona conversas. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> gera conversões para si.</span></p>"],"blocks.builder-d475a2bb681a43508da6079a121ef473#text":[0,"<p>Fornecedor de soluções empresariais WhatsApp</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#header":[0,"Triplique sua receita com a API do WhatsApp, assim como essas empresas"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Criar uma conta respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.title":[0,"Qual é a diferença entre os preços das respond.io e de Sleekflow?"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Escolher respond.io para sobrecarregar marketing e vendas no chat</h2>"],"blocks.builder-fb092ecd9c914772927e796553421e50#text":[0,"<p>Aumentar a fidelidade do cliente com transmissões direcionadas para promoções, renovações, melhorias e pesquisas CSAT.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Você já se perguntou por que automação dos limites do fluxo elegante? O que está em causa são os preços. Plataformas que principalmente carregam por contagem de usuários têm pouco incentivo para ajudá-lo a automatizar — porque quanto mais você automatizar, quanto menos usuários você precisa pagar.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io vira esse modelo. Nosso preço mensal de ativação fornece contatos totais ilimitados e conversas ilimitadas, ao contrário dos concorrentes que cobram por blocos de contato ou conversas limite por plano. À medida que o volume do seu chat aumenta, seu custo por Mensal Contato Ativo diminui, tornando-o mais escalável ao longo do tempo. E como não cobramos por usuário, Ajudamos você a automatizar mais para dar suporte ao crescimento do cliente e lidar com volumes elevados de chat, não importa o quão grande sua equipe tenha.</span></p>"],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, construído para todo o ciclo de vida do cliente</h2>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>&nbsp;Siga os guias de conexão passo a passo ou entre em contato com a nossa equipe de suporte para obter ajuda.</li></ol>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>Chat ao vivo 24/5, agente de IA 24 horas</p>"],"blocks.builder-330d6cc5a5db41b5b6495995800ea29c#text":[0,"<h2>Migre facilmente para a solução de API do WhatsApp mais poderosa</h2>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Perguntas frequentes</h2>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Gerenciamento de ciclo de clientes</p>"],"blocks.builder-7a2d0b47c15543ffbc7035627080b734#text":[0,"<p>Gestão do ciclo de vida do cliente</p>"],"blocks.builder-e6d3d493c915425b987f346fa58bafbe#text":[0,"<p>Catálogo do WhatsApp</p>"],"blocks.builder-8128cd9400d94766a9f9bdcd4ed14796#text":[0,"<p>Tanto o Trengo como o <a href=https://respond.io/"http://respond.io/" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> unificam os canais de mensagens populares e aumentam o envolvimento do cliente com ferramentas de análise de transmissão, IA e conversação. Mas quando se trata de <strong>transparência de preços</strong> e <strong>automação omnicanal madura</strong>, as suas capacidades e valor diferem amplamente. Descubra qual solução melhor se adapta às suas necessidades.</p>"],"blocks.builder-ab2e63e67791415886838b9f692858fd#text":[0,"<p>Alcance o sucesso em todo o funil</p>"],"blocks.builder-8f47390836904913a989cecde3626913#text":[0,"<h2>Migre facilmente para a solução de API do WhatsApp mais poderosa</h2>"],"blocks.builder-536c47e7f71047469f7085cfd4edf239#text":[0,"<p>API de chamadas comerciais do WhatsApp</p>"],"blocks.builder-5130cdae3e09492a8feef0933769739c#text":[0,"<ol><li>3. Verifique seu número e pronto: você mantém seu número, modelos, contatos e histórico de conversas!</li></ol>"],"blocks.builder-62651f320d9a461d8e1dfba73dfbf67b#text":[0,"<p>Aumente a fidelidade do cliente com transmissões direcionadas para promoções, renovações, atualizações e pesquisas CSAT.</p>"],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-d604bc8f9c494c629da25e525ed1685d#text":[0,"<p>Para taxas adicionais</p>"],"blocks.builder-6e4517c68c964d4ca6d158d9e6e44549#text":[0,"<p>Construído para escala, não para estresse</p>"],"blocks.builder-95883c46335241958f044c5f85b08734#text":[0,"<p>Avançado</p>"],"blocks.builder-7e4dee04ed9b478e944c9b2adbff99f2#text":[0,"<ol><li><strong>2.</strong>&nbsp;Siga os guias de ligação de canais passo a passo ou contacte a nossa equipa de suporte para obter assistência.</li></ol>"],"blocks.builder-2b192efd16504b0cb49461d7b5f3fb1f#text":[0,"<p>Saber mais</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.title":[0,"Porque preciso de uma alternativa ao Trengo?"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Automatize reservas, compartilhe informações do produto instantaneamente com Meta Catalogs e acelere negócios críticos de alto valor com chamadas de voz.</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Use o Meta click para o chat de anúncios para obter leads no WhatsApp</p><p>- Inicie Workflows para responder e qualificar leads instantaneamente</p><p>- Gerencie todo o ciclo de vida dos clientes do WhatsApp em uma única plataforma</p><p>- Acompanhe a performance do marketing do WhatsApp com análises aprofundadas</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-b20eb615ca7e4a6c87e49dab25fec51d#text":[0,"<p>Incluído no plano de crescimento e acima</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Priorizar pontas de alta velocidade, projetar jornadas dos clientes para cada estágio do ciclo de vida ou identificar pontos de abandono comuns com análise.</p>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Nunca perca leads por causa de falhas ou tempo de inatividade. Ao contrário do Sleekflow, respond.io garante 99,999% de uptime.</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.title":[0,"O Sleekflow ou respond.io tem melhor atendimento ao cliente?"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Estabilidade sob volumes elevados de chat</p>"],"blocks.builder-6e162a53957343079237aee28a70c2b2#text":[0,"<p><br></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Compartilhar informações do produto ou serviço instantaneamente com Meta Catalogs</p>"],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Enviar transmissões promocionais em escala</p><p>- Lembrar aos clientes sobre as renovações ou oportunidades de upgrade</p><p>- Realizar pesquisas de satisfação dos clientes</p>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Relembre os clientes sobre as renovações ou oportunidades de upgrade</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Fluxos vs respond.io: Uma comparação rápida de recursos</h2>"],"blocks.builder-757f0f45ddb4464da1460cd95aafdaa4#text":[0,"<p>Capture leads do Meta e do TikTok, qualifique e responda instantaneamente com IA e otimize o desempenho com análises detalhadas.</p>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>Fontes do Conhecimento IA</p>"],"blocks.builder-d3b8b8c78151473f92f004922a2b8596#text":[0,"<p>Saber mais</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Suporte de integração</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Manter com Transmissões Direcionadas </h2>"],"blocks.builder-fcb45e2475084b34b982bd00e76c9ac1#text":[0,"<p>Aplicativo WhatsApp Business + API</p>"],"blocks.builder-c734f00fd3884886ae3149bd819302c2#text":[0,"<p>Apenas durante o horário de expediente, horário CET</p>"],"blocks.builder-ec00d05b244c4474b2944f99f72a7e0a#text":[0,"<p>Acompanhe os tempos de resposta, o desempenho de anúncios e transmissões e as conversões para transformar insights em receita.</p>"],"blocks.builder-5cf433312e85403699013ab837147dc2#text":[0,"<ol><li>2. Siga os <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">passos simples na plataforma respond.io</a> para migrar a sua conta</li></ol>"],"blocks.builder-47a873953ef54464bf37ac18a2c256f5#text":[0,"<ul><li>A Respond.io impulsiona os resultados de marketing, vendas e suporte com ferramentas omnicanal e análises detalhadas</li></ul>"],"blocks.builder-1d503d2054c74c31a4be25129c9e5f97#text":[0,"<p>O Trengo pode ser um bom começo, mas o respond.io leva-o ao próximo nível com fluxos de trabalho omnicanal mais inteligentes, maiores receitas e uma plataforma criada para expandir o seu negócio.</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>À medida que o volume do chat aumenta, o custo por quedas mensais do Contato Ativo</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.title":[0,"Qual é a diferença entre os preços do respond.io e do Trengo?"],"blocks.builder-649e6e87ae694d3cacaea885eb8644e9#text":[0,"<p>Chat ao vivo 24 horas por dia, 5 dias por semana, agente de IA 24 horas por dia, 7 dias por semana</p>"],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Ferramentas de vendas convertidas</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Capturar lideranças com marketing omnichannel</h2>"],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Rastreie e gerencie leads através de cada estágio do ciclo de vida</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"O que torna respond.io a melhor alternativa ao Sleekflow?"],"blocks.builder-45b71c076c5c452c8dd157feabcf239a#text":[0,"<p>Retenção de clientes em escala</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Geração extensiva de lead</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p>Premium: $349/mês</p><p>5 usuários</p><p>20.000 contatos armazenados</p><p>25 construtores de fluxos</p>"],"blocks.builder-b25a0306f94e4afe8f8910519724a339#text":[0,"<p>Embora o Trengo não suporte alguns canais principais e cobre taxas adicionais para VoIP, o <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> unifica chamadas, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram e muito mais.</p>"],"blocks.builder-a08d6a5e754a4240a9effb00488ac090#text":[0,"<p>Taxas de conversação (17 USD/cada 100 conversas adicionais)</p><p>Taxas de automação do Flowbot </p><p>Taxas da jornada de IA</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Clique para acionar automação de anúncios no chat</p>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>Pdf</p>"],"blocks.builder-d6920a4ffe7b4093b2ffe5a39c032268#text":[0,"<p>Migrar a API do WhatsApp de outro BSP para o respond.io</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Preços que recompensa o crescimento</p>"],"blocks.builder-d3b07faa321b484697315e839b81ed6c#text":[0,"<p>💰</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>$279/mês</p><p>10 usuários</p><p>1.000 Contatos Mensais Ativos</p><p>100.000 contatos armazenados</p><p>Todos os recursos,</p><p>Workflows ilimitados</p>"],"blocks.builder-8f8e40b2ef2248a884a5dc48ed2ced6c#text":[0,"<ul><li>As automatizações complementares do Trengo são desajeitadas e limitadas a um canal de cada vez</li></ul>"],"blocks.builder-e415fe0bd1e04720942382b2ae8c12f2#text":[0,"<p>Saber mais</p>"],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Conecte sua nova conta API do WhatsApp para respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Por que preciso de uma alternativa ao Sleekflow?"],"blocks.builder-c94705c15dcd400b840c7fb3f3eca1b2#text":[0,"<ol><li>1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou inscreva-se para um número virtual</li></ol>"],"blocks.builder-b21df6537d434b8384db4dbba0284424#text":[0,"<p>Relatórios</p>"],"blocks.builder-33ca589e89a74eb990a00c7a36b15e2d#text":[0,"<h2>Porque é que o respond.io é a melhor alternativa ao Trengo</h2>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>Saiba mais.</p>"],"blocks.builder-8b129b8eb52d47668419cbf4a963648d#text":[0,"<p>Suporte de integração</p>"],"blocks.builder-234cc065ac074275af56a06388f3dd8c#text":[0,"<p>Sem taxas ocultas ou aumentos inesperados de preços — apenas valor que gera resultados. Enquanto o Trengo limita o seu crescimento e sobrecarrega o seu orçamento, o respond.io desbloqueia o ROI em escala.</p>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Capturar leads com WhatsApp Marketing</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p>U<span style=\"color: rgb(255, 255, 255);\">Reserve uma demonstração personalizada com nossos especialistas internos para ver como </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">responde. o</a><span style=\"color: rgb(255, 255, 255);\"> atende a seus casos de uso específicos, ou cadastre-se para um teste gratuito. Quando você estiver pronto para fazer a mudança, nossa equipe de integração ficará feliz em oferecer assistência guiada para uma migração tranquila e o suporte estará disponível 24 horas por dia, 7 dias por semana, caso você precise de ajuda depois.</span></p>"],"blocks.builder-15544987ca454c1b9acdd544471a27d9#text":[0,"<p>Rascunhos de mensagens assistidos por IA</p>"],"blocks.builder-871f9e7fdec541eda01ef49d2163a152#text":[0,"<p>A Trengo cobra taxas adicionais não listadas pela automatização. <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">Respond.io</a> oferece créditos de IA ilimitados e automatização flexível para escalabilidade.</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Todos os canais</p>"],"blocks.builder-8096bb645a8646a69505442ecac4d1e0#text":[0,"<ul><li>Gerir chamadas VoIP, e-mail, TikTok, WhatsApp e muito mais numa caixa de entrada de equipa</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">O Trengo não é ideal para empresas com elevados volumes de mensagens devido aos seus elevados custos de conversação e tendência para ficarem para trás sob pressão. A automatização é essencial para o crescimento, mas a Trengo cobra mais por ela — uma surpresa frustrante para muitas equipas.</span></p>\n<p><span style=\"color: rgb(255, 255, 255);\">O suporte limitado de canais, bem como a falta de integração com o TikTok, torna o dimensionamento ainda mais difícil. E se tiver problemas ou precisar de assistência, espere dias por uma resposta da Trengo, como mostram as avaliações dos seus clientes. Escolha uma alternativa como o respond.io para comercializar, vender e suportar qualquer canal utilizando automação avançada e IA — sem custos inesperados.</span></p>\n"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. 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A alternativa Trengo para conversões de escala, não custos

Sem taxas ocultas ou aumentos inesperados de preços — apenas valor que gera resultados. Enquanto o Trengo limita o seu crescimento e sobrecarrega o seu orçamento, o respond.io desbloqueia o ROI em escala.

Trengo vs respond.io: uma rápida comparação de características

Tanto o Trengo como o respond.io unificam os canais de mensagens populares e aumentam o envolvimento do cliente com ferramentas de análise de transmissão, IA e conversação. Mas quando se trata de transparência de preços e automação omnicanal madura, as suas capacidades e valor diferem amplamente. Descubra qual solução melhor se adapta às suas necessidades.


Trengo

respond.io

WhatsApp Capabilities

WhatsApp Business Solution Provider

WhatsApp Business Calling API

WhatsApp Business App + API

WhatsApp Catalog

Broadcasts

Omnichannel Capabilities

Supported Channels

Calls

Voice over Internet Protocol (VoIP)

  • API de chamadas do WhatsApp Business
  • Chamadas do Messenger (Brevemente)
  • Voz sobre Protocolo Internet (VoIP)

Customer Lifecycle Automation

Customer Lifecycle Management

All channels

Chat Automation Workflows

For additional fees

Click to Chat Automation Triggers

Reports

Limited

AI Features

AI Agent

For additional fees

Included in Growth plan and above

AI Assisted Message Drafts

Limited credits

Unlimited credits

AI integration with Automated Workflows

For additional fees

Included in Growth plan and above

Support and Stability

Onboarding Support

Limited

Availability

Only during office hours CET time

24/5 live chat, 24/7 AI agent

Supports High Message Volume without Lagging

Pricing

Entry

Boost: $164/month

  • 5 users
  • 300 conversations/month*

*Conversations have a 7-day window

Starter: $79/month

  • 5 users
  • Unlimited Monthly Active Contacts
  • No workflows

Mid-tier

Pro: $274/month

  • 5 users
  • 1,000 conversations/month

Growth: $159/month

  • 10 users
  • 1,000 Monthly Active Contacts*
  • Unlimited workflows

Advanced

Enterprise: Custom pricing

  • Undefined number of users
  • Custom number of conversations

Advanced: $279/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • All automation and integration features
  • Unlimited workflows

Contact respond.io for customized enterprise plans.

Additional fees

Conversation fees ($17/each additional 100 conversations)

Flowbot Automation fees

AI Journey fees

-

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Migre facilmente para a solução de API do WhatsApp mais poderosa

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou inscreva-se para um número virtual
  1. 2. Conecte seu número à sua conta comercial Meta
  1. 3. Conecte sua nova conta da API do WhatsApp ao respond.io
  1. 3. Conecte sua nova conta da API do WhatsApp ao respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Desative a verificação em duas etapas na sua conta Meta.
  1. 2. Siga os passos simples na plataforma respond.io para migrar a sua conta
  1. 3. Verifique seu número e pronto: você mantém seu número, modelos, contatos e histórico de conversas!

Porque é que o respond.io é a melhor alternativa ao Trengo

🛠️

Built for scale, not stress

  • Gerir chamadas VoIP, e-mail, TikTok, WhatsApp e muito mais numa caixa de entrada de equipa
  • UI/UX moderna criada para elevados volumes de conversas; sem atrasos ou tempo de inatividade
  • Obtenha suporte em horas, não em dias — ao contrário do Trengo, o respond.io nunca o deixa ficar mal

🏆

Achieve success across the funnel

  • O Trengo foi concebido para suporte; os seus novos recursos de marketing e vendas carecem de maturidade
  • As automatizações complementares do Trengo são desajeitadas e limitadas a um canal de cada vez
  • A Respond.io impulsiona os resultados de marketing, vendas e suporte com ferramentas omnicanal e análises detalhadas

💰

Transparent pricing for proven value, no bill shock

  • Obtenha todos os recursos prometidos no seu plano, sem add-ons para automação e IA
  • Pague apenas os contactos com quem fala num mês
  • As avaliações do G2 da Respond.io mostram um tempo de retorno mais rápido e um ROI mais forte do que o da Trengo

Vá mais além com respond.io — mais poder, mais crescimento, menos complicações

O Trengo pode ser um bom começo, mas o respond.io leva-o ao próximo nível com fluxos de trabalho omnicanal mais inteligentes, maiores receitas e uma plataforma criada para expandir o seu negócio.

Chamadas e chat numa caixa de entrada

Embora o Trengo não suporte alguns canais principais e cobre taxas adicionais para VoIP, o respond.io unifica chamadas, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram e muito mais.

Saber mais

Gestão do ciclo de vida do cliente

Priorize leads de alta intenção, crie jornadas do cliente para cada estágio do ciclo de vida ou identifique pontos comuns de desistência com análises.

Saber mais

IA e automação sem limites

A Trengo cobra taxas adicionais não listadas pela automatização. Respond.io oferece créditos de IA ilimitados e automatização flexível para escalabilidade.

Saber mais

Parceiro confiável

As nossas equipas de suporte e sucesso do cliente estão aqui para ajudar em cada passo do caminho. Iremos acompanhá-lo rapidamente com consultoria personalizada para os seus objetivos de negócio e, depois, prestar-lhe-emos apoio 24 horas por dia, 7 dias por semana.

Saber mais

Integrações nativas

Enriqueça dados com HubSpot, Salesforce, Planilhas Google e muito mais. Aproveite o Salesforce no nosso plano inicial enquanto apenas está disponível no plano Pro da Trengo.

Saber mais

Insights baseados em dados

Acompanhe os tempos de resposta, o desempenho de anúncios e transmissões e as conversões para transformar insights em receita.

Saber mais

Geração abrangente de leads

Capture leads do Meta e do TikTok, qualifique e responda instantaneamente com IA e otimize o desempenho com análises detalhadas.

Saber mais

Ferramentas de vendas que convertem

Automatize reservas, compartilhe informações de produtos instantaneamente com Meta Catalogs e acelere negócios de alto valor ou críticos com chamadas de voz.

Saber mais

Retenção de clientes em escala

Aumente a fidelidade do cliente com transmissões direcionadas para promoções, renovações, atualizações e pesquisas CSAT.

Saber mais

Migre facilmente para a solução de API do WhatsApp mais poderosa

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Compre um número de telefone que não esteja conectado a uma conta atual do WhatsApp Business ou inscreva-se para um número virtual
  1. 2. Conecte seu número à sua conta comercial Meta
  1. 3. Conecte sua nova conta da API do WhatsApp ao respond.io
  1. 3. Conecte sua nova conta da API do WhatsApp ao respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Desative a verificação em duas etapas na sua conta Meta.
  1. 2. Siga os passos simples na plataforma respond.io para migrar a sua conta
  1. 3. Verifique seu número e pronto: você mantém seu número, modelos, contatos e histórico de conversas!

Configure rapidamente no respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Crie uma conta respond.io
  1. 2. Siga os guias de ligação de canais passo a passo ou contacte-nos para obter assistência completa na migração.

New to messaging platforms? Get started easily

  1. 1. Crie uma conta respond.io.
  1. 2. Siga os guias de ligação de canais passo a passo ou contacte a nossa equipa de suporte para obter assistência.

Perguntas frequentes

O Trengo é melhor para pequenas empresas com menos de 5 agentes a enviar baixos volumes de mensagens aos clientes no WhatsApp, Facebook e Instagram.

As empresas maiores com elevados volumes de conversas que exigem recursos avançados para vários utilizadores e equipas devem considerar o respond.io. Nosso produto é mais adequado para empresas B2C que buscam crescimento de negócios ou receita por meio de chamadas, e-mails e canais de mensagens populares como TikTok, WhatsApp e muito mais.

Histórias de sucesso reais de clientes.

3 x os resultados do seu negócio com respond.io 🚀