respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"46015f52e42a4832b72004961adff328"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Telegram Marketing - nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Telegram work for your business and not the other way round</li></ul>"],"slug":[0,"telegram"],"createdDate":[0,1616057077000],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"blocks":[1,[[0,{"id":[0,"builder-pixel-eme3kfdgeih"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576243808],"firstPublished":[0,1731493228011],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"z25e7qgv158"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"content":[0,"<p>SchuVar Tours is a wholesale travel agency with eight branches across Nicaragua, offering local and international travel services. Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <em>Message us on WhatsApp to book your trip.</em> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/" rel=\"noopener noreferrer\" target=\"_blank\">single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a href=https://respond.io/"https://respond.io/blog/whatsapp-automation/" rel=\"noopener noreferrer\" target=\"_blank\">automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/" rel=\"noopener noreferrer\" target=\"_blank\">click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp promotional broadcasts</a>.</p><blockquote><em>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</em> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</blockquote><p><img src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&amp;q=80&amp;w=640\%22 alt=\"Image of a group of tourists\" height=\"811\" width=\"1548\"></p><h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <strong>60% faster sales cycle</strong>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <strong>nearly 100% follow-up rate</strong>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <strong>40% of its leads from paid ads</strong>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a href=https://respond.io/"https://respond.io/demo/" rel=\"noopener noreferrer\" target=\"_blank\">Contact us for a free consultation</a> today.</p>"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"model":[0,"industry"],"value":[0,{"createdDate":[0,1750925902124],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"name":[0,"Travel Agency & Tour Operator"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"query":[1,[]],"data":[0,{"name":[0,"Travel Agency & Tour 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-u2oeqdtcg9e"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"g28q28wc1sp"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!&quot;</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"translation":[0,{"blocks.builder-356325c3d9b946d289421af84a5ea5c3#text":[0,"<p>Tất cả các kênh</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"Những câu chuyện thành công thực tế từ khách hàng"],"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Chỉ trả tiền cho những người liên hệ mà bạn trò chuyện với mô hình Liên hệ hoạt động hàng tháng của respond.io</li></ul>"],"blocks.builder-4740292bae4e49a88c85bcd00b715590#text":[0,"<p>Thu thập thông tin khách hàng tiềm năng từ Meta và TikTok, đánh giá và trả lời ngay lập tức bằng AI, sau đó tối ưu hóa hiệu suất bằng phân tích chi tiết.</p>"],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>Phần mềm quản lý hội thoại phù hợp sẽ giúp tăng hiệu quả, thúc đẩy doanh thu và phát triển doanh nghiệp của bạn — mà không cần tốn thêm công sức</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>Giao diện người dùng/trải nghiệm người dùng hiện đại với thời gian hoạt động 99,99% — không có độ trễ, sự cố hoặc mất khách hàng tiềm năng</li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow cung cấp hỗ trợ qua email cho gói Pro và chỉ có thể liên hệ qua trò chuyện trong giờ làm việc tại Hồng Kông đối với khách hàng đang sử dụng các gói cao cấp hơn. Respond.io cung cấp dịch vụ hỗ trợ của con người 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần cho tất cả các gói, với Quản lý thành công khách hàng sẵn sàng hỗ trợ cho các gói tùy chỉnh.</span></p>"],"blocks.builder-10eaa502d27046aca0d18bb2aa2840f6#text":[0,"<ul><li>Giao diện người dùng/trải nghiệm người dùng hiện đại được xây dựng cho khối lượng trò chuyện lớn; không có độ trễ hoặc thời gian chết</li></ul>"],"blocks.builder-34006cbf115b4aa9919173321e6f63f0#text":[0,"<p>Nhấp để kích hoạt tự động trò chuyện</p>"],"blocks.builder-42d799a0c9f94f179867fe4f9d83a128#text":[0,"<p>Khả năng của WhatsApp</p>"],"blocks.builder-58ac5aa83c41424f8182630483ff3a60#text":[0,"<p>AI và tự động hóa không giới hạn</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-5fc2a952495940c785a6e044acab2b37#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.title":[0,"Làm thế nào để chuyển từ Trengo hoặc nền tảng khác sang respond.io?"],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Quy trình tự động hóa chat</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow phù hợp nhất với các doanh nghiệp nhỏ có ít hơn 5 nhân viên gửi số lượng tin nhắn thấp để tiếp thị, bán hàng và hỗ trợ qua trò chuyện. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp lớn có khối lượng tin nhắn lớn, yêu cầu các tính năng nâng cao cho nhiều người dùng và nhóm nên cân nhắc sử dụng respond.io. Sản phẩm của chúng tôi phù hợp nhất với các doanh nghiệp B2C đang tìm kiếm sự tăng trưởng về doanh thu hoặc kinh doanh qua các cuộc gọi, email và các kênh nhắn tin phổ biến như TikTok, WhatsApp, v.v.</span></p>"],"blocks.builder-fb5a33d3609a42b0a98338718eaaa204#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-9916f0d2102c4edb8ede25d100537147#text":[0,"<p>Tự động hóa vòng đời khách hàng</p>"],"blocks.builder-250aba3cc1644e5ba48801d296b230b3#text":[0,"<ul><li>Đánh giá của Respond.io về G2 cho thấy thời gian thu hồi vốn nhanh hơn và ROI cao hơn Trengo</li></ul>"],"blocks.builder-92b2adcedd844b0ca1cc038e01928e31#text":[0,"<h1>Giải pháp thay thế cho việc chuyển đổi quy mô của Trengo, không phải chi phí</h1>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Đặt lịch trình demo phù hợp với các chuyên gia nội bộ của chúng tôi để xem respond.io đáp ứng các trường hợp sử dụng cụ thể của bạn như thế nào hoặc đăng ký dùng thử miễn phí. Khi bạn đã sẵn sàng chuyển đổi, nhóm hỗ trợ của chúng tôi sẽ rất vui lòng cung cấp hướng dẫn hỗ trợ để quá trình chuyển đổi diễn ra suôn sẻ. Sau đó, bạn sẽ được hỗ trợ 24/7 nếu cần bất kỳ trợ giúp nào.</span></p>"],"blocks.builder-3425ddd3ab0948a7a71ca2cce7f80334#text":[0,"<p>Gọi điện và trò chuyện trong một hộp thư đến</p>"],"blocks.builder-f755862266934283bc876c0c9fc3a4a5#text":[0,"<p>Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.</p>"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>Giải pháp thay thế Sleekflow cho sự tăng trưởng ổn định</h1>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Chụp lại</p>"],"blocks.builder-791b0b4bc5734230a36be3c32e117936#text":[0,"<p>Tín dụng có hạn</p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io được quyền truy cập sớm vào các tính năng như WhatsApp Calling và TikTok Business Messaging</li></ul>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Tự động hóa Marketing và Bán hàng</p>"],"blocks.builder-b991511fb09f4d46a186922232243241#text":[0,"<p>Khả dụng</p>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>Sắp ra mắt!</p>"],"blocks.builder-874f879869d4404ca7307cf25cef45bc#text":[0,"<p>Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Tận hưởng Salesforce với gói khởi đầu của chúng tôi trong khi nó chỉ có trong gói Pro của Trengo.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Sleekflow phù hợp nhất với những doanh nghiệp nào?"],"blocks.builder-d2aad99d60db4f85923a20755648be81#text":[0,"<p>Hỗ trợ khối lượng tin nhắn lớn mà không bị trễ</p>"],"blocks.builder-346b1cfba23e4251a1ae6f58669aeb8c#text":[0,"<ul><li>Chỉ trả tiền cho những người liên lạc mà bạn nói chuyện trong một tháng</li></ul>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Tự động đặt lịch hẹn và họp</p>"],"blocks.builder-ff5c8541d00f4ad387dd38c5c12407d5#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Thiết lập nhanh chóng trên respond.io</h2>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Giá</p>"],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-5f83c685bc0a4e7eb08003fff9eea4dd#text":[0,"<ol><li><strong>1.</strong>&nbsp;Tạo tài khoản respond.io.</li></ol>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p>Ưu điểm: 149 đô la/tháng</p><p>3 người dùng</p><p>5.000 liên lạc được lưu trữ</p><p>3 nhà xây dựng luồng</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Hầu hết các nền tảng đều bị cong vênh dưới áp lực. Respond.io thì không. Cho dù bạn xử lý 1.000 hay 100.000 tin nhắn mỗi tháng, respond.io vẫn đảm bảo thời gian hoạt động 99,999% — không độ trễ, không sự cố và không mất khách hàng tiềm năng.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Xử lý các cuộc trò chuyện từ TikTok, WhatsApp, email, cuộc gọi thoại, v.v., tất cả ở cùng một nơi. Thay vì sự cô lập hoặc hỗn loạn, hãy tận hưởng các cuộc trò chuyện đa kênh trong hộp thư đến của nhóm với UI/UX tuyệt vời.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Sau đó, hãy vượt ra ngoài phạm vi tự động hóa cơ bản. Trong khi Sleekflow giới hạn quy trình làm việc và người dùng của bạn, respond.io trao quyền cho nhóm của bạn bằng AI tiên tiến, quy trình làm việc tùy chỉnh và logic định tuyến linh hoạt. Kết hợp với các tính năng quản lý khách hàng tiềm năng và báo cáo, giải pháp này được xây dựng để chuyển đổi khách hàng tiềm năng nhanh hơn ở quy mô lớn.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Cần giúp đỡ? Đội ngũ hỗ trợ của chúng tôi sẽ giúp bạn thiết lập nhanh chóng. Sau đó, chúng tôi sẽ luôn bên cạnh bạn với sự hỗ trợ của chuyên gia 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần — không tính thêm phí, áp dụng cho mọi gói dịch vụ.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Nhìn chung, những điều này mang lại tác động thực sự: các đánh giá G2 của chúng tôi chứng minh thời gian tạo giá trị và ROI nhanh hơn Sleekflow. Tóm lại, Sleekflow sẽ giúp bạn bắt đầu. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> cung cấp cho bạn kết quả.</span></p>"],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Chuyển thành</p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Gửi chương trình phát sóng quảng cáo ở quy mô lớn</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Khả năng đa kênh</p>"],"blocks.builder-4b788ecbbf5b47d48f5605f191cc93aa#text":[0,"<p>Lối vào</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo phù hợp nhất với các doanh nghiệp nhỏ có ít hơn 5 nhân viên gửi số lượng tin nhắn thấp tới khách hàng trên WhatsApp, Facebook và Instagram.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp lớn có khối lượng trò chuyện lớn, yêu cầu các tính năng nâng cao cho nhiều người dùng và nhóm nên cân nhắc sử dụng respond.io. Sản phẩm của chúng tôi phù hợp nhất với các doanh nghiệp B2C đang tìm kiếm sự tăng trưởng về doanh thu hoặc kinh doanh qua các cuộc gọi, email và các kênh nhắn tin phổ biến như TikTok, WhatsApp, v.v.</span></p>"],"blocks.builder-427b2854f7d94b32a3a5393099393d8f#text":[0,"<p>🛠️</p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.title":[0,"Trengo hay respond.io có dịch vụ hỗ trợ khách hàng tốt hơn?"],"blocks.builder-6afecbf7d9f2400aa9aca8dfa213d82a#text":[0,"<h2>Tiến xa hơn với respond.io — mạnh mẽ hơn, phát triển hơn, ít rắc rối hơn</h2>"],"blocks.builder-c02ccf5dd1a6475ab06420e5070f9fdf#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Nâng cao</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.title":[0,"Trengo phù hợp nhất với những loại hình doanh nghiệp nào?"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Gọi trước khi đối thủ có thể</p>"],"blocks.builder-ebd4e05c494542d590ec35ef93671ca6#text":[0,"<p>Phát sóng</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Giữ lại</p>"],"blocks.builder-24dfa7f641c44dfc96506093983f2f91#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Salesforce nằm trong gói khởi đầu của chúng tôi nhưng chỉ có trong gói Enterprise của Sleekflow.</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠&nbsp;</p>"],"blocks.builder-bf144cd5e8f7435c8f50c3d2cefc404c#text":[0,"<p>🏆</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>&nbsp;Tạo tài khoản respond.io.</li></ol>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-06c62c3f41c649d89442c42b64adfaf3#text":[0,"<p>Trung cấp</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#title":[0,"Những câu chuyện thành công thực tế từ khách hàng"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Tải lên tài liệu và tài nguyên web</p>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p>Tăng trưởng: $159/tháng</p><p>10 người dùng</p><p>1.000 Liên hệ hoạt động hàng tháng</p><p>100.000 liên hệ được lưu trữ</p><p>Quy trình làm việc không giới hạn</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Giới hạn</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Với các gói cơ bản của Trengo, số lượng cuộc trò chuyện của bạn bị giới hạn và các tính năng bao gồm AI và tự động hóa cũng phải trả nhiều phí hơn. Người dùng bị giới hạn ở mức 5, ngay cả với gói Pro, điều này khiến việc mở rộng quy mô trở nên khó khăn.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Giá Danh bạ hoạt động hàng tháng của Respond.io cung cấp cho bạn tổng số danh bạ và cuộc trò chuyện không giới hạn, không giống như các đối thủ cạnh tranh tính phí theo khối danh bạ hoặc giới hạn cuộc trò chuyện theo mỗi gói. Khi lượng trò chuyện của bạn tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm xuống, giúp bạn có thể mở rộng quy mô theo thời gian. Và vì chúng tôi không tính phí cho mỗi người dùng nên chúng tôi giúp bạn tự động hóa nhiều hơn để hỗ trợ tăng trưởng khách hàng và xử lý khối lượng trò chuyện lớn — bất kể nhóm của bạn lớn đến đâu.</span></p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Phí BSP của WhatsApp</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Làm thế nào để chuyển từ Sleekflow hoặc nền tảng khác sang respond.io?"],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow không hỗ trợ VoIP và các kênh chính như TikTok</li></ul>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Hỗ trợ Khách hàng</p>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Cả Sleekflow và respond.io đều hợp nhất các kênh nhắn tin phổ biến và thúc đẩy sự tương tác của khách hàng.&nbsp;Nhưng khi nói đến tính ổn định của nền tảng và khả năng tự động hóa hoàn thiện, khả năng và giá trị của chúng lại khác nhau rất nhiều. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.</p>"],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Thông tin chi tiết dựa trên dữ liệu</p>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow giới hạn tự động hóa để tăng số lượng người dùng và chỉ đào tạo AI trên PDF. Respond.io đào tạo AI trên các tài nguyên được chia sẻ và trực tiếp, với khả năng tự động hóa linh hoạt để có thể mở rộng quy mô.</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Trung cấp</p>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>Ứng dụng WhatsApp Business + API</p>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Bản nháp tin nhắn AI hỗ trợ</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Đối tác kinh doanh Meta</p>"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-b483d08ad5d642439e84ffd1c0323029#text":[0,"<p>Giới hạn</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>AI Agent của Respond.io có thể được đào tạo trên các tài liệu nội bộ, trung tâm trợ giúp và nội dung web</li></ul>"],"blocks.builder-4c0f401930a14e1580aeeb461f75cf30#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-28bf8d5b62994127b37122a18833a8b0#text":[0,"<p><em>*Danh bạ hoạt động hàng tháng là danh bạ mà bạn trò chuyện trong một tháng. Thay vì trả tiền cho các số liên lạc đã lưu, hãy chỉ trả tiền cho những số liên lạc mà bạn thực sự nói chuyện.</em></p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Phát sóng</p>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Đánh giá và thu hút khách hàng tiềm năng theo thời gian thực với quy trình làm việc tự động</p>"],"blocks.builder-96b7bf4ca49640da927db87bc6d98426#text":[0,"<p>Khả năng đa kênh</p>"],"blocks.builder-b3c556b6ea6c4f2dbff77f9b9ccf64dd#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Được xây dựng để mở rộng quy mô, không phải để gây căng thẳng</p>"],"blocks.builder-1355134cab9e4a19bd36f060c6a3338c#text":[0,"<h2>Trengo so với respond.io: So sánh nhanh các tính năng</h2>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-614bd7b9c2e24767b91c89a534f94bb6#text":[0,"<p>Công cụ bán hàng chuyển đổi </p>"],"blocks.builder-1a6807b352944aeab250f30c2271d28a#text":[0,"<ol><li><strong>1.</strong> Tạo tài khoản respond.io</li></ol>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Tự động đặt lịch hẹn và họp</p><p>- Chia sẻ thông tin sản phẩm hoặc dịch vụ ngay lập tức với WhatsApp Catalog</p><p>- Tận dụng API WhatsApp Business Calling để chốt các giao dịch có giá trị cao nhanh hơn</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>AI thực sự hữu ích</p>"],"blocks.builder-e02a71e5d0ed4d028acab7157d0c6296#text":[0,"<h2>Thiết lập nhanh chóng trên respond.io</h2>"],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Lối vào</p>"],"blocks.builder-3fe5ca5a95c9456f9a3e9e54d091f2d3#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-6cf1712fbe47430ba666dd00beeeb20d#text":[0,"<p>Tính năng AI</p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-5b27f919a4ea4ad3b8e1c817c8e2bad3#text":[0,"<ul><li>Trengo được thiết kế để hỗ trợ; các tính năng tiếp thị và bán hàng mới của nó thiếu sự hoàn thiện</li></ul>"],"blocks.builder-e289e91385da467c831848a17805023f#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-59adae57e2c445f5b5ad615901bc9be1#text":[0,"<p>phản hồi.io</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Nhận khách hàng tiềm năng với quảng cáo Meta click to chat và Quảng cáo tin nhắn TikTok</p>"],"blocks.builder-d27f1286d33948cbb750311a87ab62ef#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-a98da593113243c4b94fa7a1a2401a89#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-f305e2fb4be04ea3abf0e8267ca95891#text":[0,"<p>Đối với các khoản phí bổ sung</p>"],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-51b1aa5c847b43b4962499a1b6ebaf3b#text":[0,"<p>Tạo khách hàng tiềm năng toàn diện </p>"],"blocks.builder-6dcdecf240c54b2092441fcc6b124a70#text":[0,"<ul><li>Nhận hỗ trợ trong vài giờ, không phải vài ngày — không giống như Trengo, respond.io không bao giờ khiến bạn phải chờ đợi</li></ul>"],"blocks.builder-58cfdbd4e0fe4d209b50fa8105328ce6#text":[0,"<p>Giới hạn</p>"],"blocks.builder-9d0035801fa2408bb650922908d22c53#text":[0,"<p>Giá cả</p>"],"blocks.builder-0e1a381809e2429cb3e10b6dc7e77ce7#text":[0,"<p>Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.</p>"],"blocks.builder-6c8e9380b74a4f19affb69bacb73f4f9#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-a2db2b1178ee4a9b9c27a19a3cc62a8a#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Chuyển đổi với WhatsApp Sales Automation và Calling</p>"],"blocks.builder-59f49beff70e456aa4f00aad033b7296#text":[0,"<p>Tín dụng không giới hạn</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"Tăng gấp 3 lần doanh thu của bạn với WhatsApp API, giống như những doanh nghiệp này"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Các tính năng AI</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Di chuyển từ Sleekflow hoặc phần mềm khác sang respond.io</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Kết hợp các tác nhân con người, tự động hóa và AI Agent để thúc đẩy doanh thu trên respond.io</li></ul>"],"blocks.builder-3cd522d205644c859454cff64b9afc8f#text":[0,"<h2>Chuyển đổi với tự động hóa bán hàng và gọi điện</h2>"],"blocks.builder-9573ada602cd4bd1b7a03a522ba3cd08#text":[0,"<p>Bao gồm trong gói Tăng trưởng trở lên</p>"],"blocks.builder-571574835f3f4bd2a395396c82bce413#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Theo dõi thời gian phản hồi, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow tính phí 15 đô la cho mỗi số WhatsApp mỗi tháng, mức phí này khá đắt đối với các doanh nghiệp có nhiều số điện thoại. Ngược lại, Respond.io không tính bất kỳ khoản phí thiết lập, phí bảo trì hoặc phí đánh dấu tin nhắn nào cho WhatsApp.</span></p>"],"blocks.builder-ed3fa9e95b754a60a2745440f416b934#text":[0,"<p>Đối tác đáng tin cậy</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Tích hợp gốc</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Việc tăng giá gần đây của Sleekflow không đi kèm những cải tiến đáng kể về tính năng, khiến việc biện minh cho chi phí trở nên khó khăn hơn. Ứng dụng này vẫn chưa hỗ trợ các kênh có sức ảnh hưởng lớn như TikTok, hạn chế phạm vi tiếp cận của bạn tại các thị trường trọng điểm. Khi khối lượng tin nhắn tăng đột biến, người dùng Sleekflow báo cáo tình trạng trễ, lỗi và thời gian ngừng hoạt động thường xuyên. Đối với các doanh nghiệp muốn mở rộng quy mô một cách đáng tin cậy và tiết kiệm chi phí, có lẽ đã đến lúc phải chuyển sang hướng khác.</span></p>"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>AI Agent</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Tại sao respond.io là giải pháp thay thế tốt nhất cho Sleekflow</h2>"],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Giá tùy chỉnh</p><p>Số lượng người dùng không xác định</p><p>Số lượng liên lạc tùy chỉnh</p><p>50 nhà xây dựng dòng chảy</p>"],"blocks.builder-b84880c19fac463e9ec102ceab4c09d9#text":[0,"<p>Đội ngũ hỗ trợ và thành công của khách hàng của chúng tôi luôn sẵn sàng hỗ trợ bạn trong mọi bước. Chúng tôi sẽ nhanh chóng đưa ra cho bạn lời khuyên phù hợp với mục tiêu kinh doanh và hỗ trợ bạn 24/7 sau đó.</p>"],"blocks.builder-fb1eced911d645d1998650e9ec5b9f20#text":[0,"<p>Đại lý AI</p>"],"blocks.builder-d7c610b6b1c8424d86c4dd2efe6c0940#text":[0,"<p>Đối với các khoản phí bổ sung</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#readMoreButtonLabel":[0,"Đọc thêm"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p>Gói khởi đầu: 79 đô la/tháng</p><p>5 người dùng</p><p>Không giới hạn số lượng liên lạc hoạt động hàng tháng<span style=\"font-size: 0.875rem; font-family: InterVariable, sans-serif;\">*</span></p><p>100.000 liên hệ được lưu trữ</p><p>Không có quy trình làm việc</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Hỗ trợ khối lượng tin nhắn cao mà không bị lag</p>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-af06638b85d14e49888e191457324d81#text":[0,"<p>Thông tin chi tiết dựa trên dữ liệu</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Sử dụng WhatsApp API với Sleekflow có giá bao nhiêu?"],"blocks.builder-82b0d6df4c9b4143acb5bda7229ed438#text":[0,"<p>Trengo</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Báo cáo</p>"],"blocks.builder-fb5dc28c9737413990edbb7d9391efdc#text":[0,"<p>Tích hợp gốc</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Bảo mật và ổn định của nền tảng</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.title":[0,"Điều gì làm cho respond.io trở thành lựa chọn thay thế tốt nhất cho Trengo?"],"blocks.builder-559a790ceaa54a60ac7a085d870fc55f#text":[0,"<p>Tích hợp AI với quy trình làm việc tự động</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>AI và tự động hóa có ý nghĩa</p>"],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-cf92d0d6686e47fca0a796b3946c2092#text":[0,"<h2>Những câu hỏi thường gặp</h2>"],"blocks.builder-44905c57fff34af29f99ba285eba96cd#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Kênh được hỗ trợ</p>"],"blocks.builder-393a16d84b9a47f7997426e885c54b2a#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Toàn diện</p>"],"blocks.builder-de5b47a45b244edd8ef75c0067e09e0a#text":[0,"<p>Bạn mới sử dụng nền tảng nhắn tin? Bắt đầu dễ dàng</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Không có sự tăng giá bất ngờ hay thời gian ngừng hoạt động — chỉ có độ tin cậy và kết quả. Sleekflow rất phù hợp với các nhóm nhỏ nhưng nếu bạn đã sẵn sàng mở rộng quy mô, respond.io được xây dựng dành cho các nhóm lớn.</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.</li></ol>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-badb8ab106224e4ea863c0dcccec62d8#text":[0,"<p>Phí bổ sung</p>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>Không giống như hầu hết các nhà cung cấp khác, Respond.io hỗ trợ các cuộc gọi VoIP, email, WhatsApp, TikTok, Facebook Messenger, Instagram, các kênh tùy chỉnh, v.v.</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Giới hạn</p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Danh mục WhatsApp</p>"],"blocks.builder-2b70e6f42e554a5a97ba885ec8f96947#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-885393b437b54f728804dad1ab3b02d0#text":[0,"<p>Di chuyển từ Sleekflow hoặc phần mềm khác sang respond.io</p>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Chủ yếu qua email, hỗ trợ trò chuyện hạn chế cho các gói cao cấp hơn</p>"],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Giữ lại với các chương trình phát sóng có mục tiêu</p>"],"blocks.builder-e23edb0abd8a42ea9cd887e64e763737#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-5ba59645642941619a757cc4800120d3#text":[0,"<p>Kênh được hỗ trợ</p>"],"blocks.builder-75bd5a389ffa492f85f4841aa78b6b21#text":[0,"<p>Tận dụng API WhatsApp Business Calling để chốt các giao dịch có giá trị cao nhanh hơn</p>"],"blocks.builder-f42d99c754ec42b98a2bef109cf370eb#text":[0,"<p>Giá cả minh bạch cho giá trị đã được chứng minh, không gây sốc hóa đơn</p>"],"blocks.builder-6dbc161df9b4400681f15444dc0902f3#text":[0,"<ul><li>Nhận tất cả các tính năng đã hứa trong gói của bạn, không có tiện ích bổ sung cho tự động hóa và AI</li></ul>"],"blocks.builder-75d7d0cbcbbd47c5b7942202db4d37cb#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-1ff6844a10d145d8bbfcb044b08c8d1d#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"Tìm hiểu thêm"],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>$15/số điện thoại/tháng</p>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Đánh giá G2 của Respond.io cho thấy thời gian tạo giá trị nhanh hơn và ROI mạnh hơn Sleekflow</li></ul>"],"blocks.builder-6f7d52b4440b4a1dbd2b5cc19fe1b91b#text":[0,"<p>-</p>"],"blocks.builder-9432d4175de544a89105ff9a1c5d4df1#text":[0,"<p>Hỗ trợ và ổn định</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp đang phát triển như doanh nghiệp của bạn đòi hỏi sự tin cậy, không có thay đổi đột ngột mà không có cảnh báo. Trên respond.io, hãy tự tin rằng bạn sẽ nhận được những gì bạn đăng ký. Và nếu bạn quyết định mở rộng, chúng tôi sẽ hướng dẫn bạn mọi lựa chọn bất cứ lúc nào, không phải chờ đợi lâu hay bối rối.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Xử lý các cuộc trò chuyện từ TikTok, WhatsApp, email, cuộc gọi thoại, v.v., tất cả ở cùng một nơi. Thay vì sự cô lập hoặc hỗn loạn, hãy tận hưởng các cuộc trò chuyện đa kênh trong hộp thư đến của nhóm với UI/UX tuyệt vời.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Sau đó, hãy vượt ra ngoài phạm vi tự động hóa cơ bản. Trong khi Trengo giới hạn quy trình làm việc của bạn thì respond.io trao quyền cho nhóm của bạn bằng AI tiên tiến, quy trình làm việc tùy chỉnh và logic linh hoạt. Kết hợp với các tính năng quản lý khách hàng tiềm năng và báo cáo, giải pháp này được xây dựng để chuyển đổi khách hàng tiềm năng nhanh hơn ở quy mô lớn.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Cần giúp đỡ? Đội ngũ hỗ trợ của chúng tôi sẽ giúp bạn thiết lập nhanh chóng. Sau đó, chúng tôi sẽ luôn bên cạnh bạn với sự hỗ trợ của chuyên gia 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần — không tính thêm phí, áp dụng cho mọi gói dịch vụ.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Nhìn chung, những điều này mang lại tác động thực sự: các đánh giá G2 của chúng tôi chứng minh thời gian tạo giá trị và ROI nhanh hơn Trengo. Nói tóm lại, Trengo giúp bạn trò chuyện. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> giúp bạn chuyển đổi.</span></p>"],"blocks.builder-d475a2bb681a43508da6079a121ef473#text":[0,"<p>Nhà cung cấp giải pháp kinh doanh WhatsApp</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#header":[0,"Tăng gấp 3 lần doanh thu của bạn với WhatsApp API, giống như những doanh nghiệp này"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Tạo tài khoản respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.title":[0,"Sự khác biệt giữa giá của respond.io và Sleekflow là gì?"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Chọn respond.io để tăng cường tiếp thị và bán hàng qua trò chuyện</h2>"],"blocks.builder-fb092ecd9c914772927e796553421e50#text":[0,"<p>Tăng lòng trung thành của khách hàng bằng các chương trình phát sóng có mục tiêu về khuyến mại, gia hạn, nâng cấp và khảo sát CSAT.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Bạn có bao giờ thắc mắc tại sao Sleekflow lại hạn chế khả năng tự động hóa không? Vấn đề nằm ở giá cả. Các nền tảng chủ yếu tính phí theo số lượng người dùng có ít động lực để giúp bạn tự động hóa — vì bạn tự động hóa càng nhiều thì số lượng người dùng bạn cần phải trả tiền càng ít.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io đảo ngược mô hình đó. Mức giá Danh bạ hoạt động hàng tháng của chúng tôi cung cấp cho bạn tổng số danh bạ và cuộc trò chuyện không giới hạn, không giống như các đối thủ cạnh tranh tính phí theo khối danh bạ hoặc giới hạn cuộc trò chuyện theo mỗi gói. Khi lượng trò chuyện của bạn tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm xuống, giúp bạn có thể mở rộng quy mô theo thời gian. Và vì chúng tôi không tính phí cho mỗi người dùng nên chúng tôi giúp bạn tự động hóa nhiều hơn để hỗ trợ tăng trưởng khách hàng và xử lý khối lượng trò chuyện lớn — bất kể nhóm của bạn lớn đến đâu.</span></p>"],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, được xây dựng cho toàn bộ vòng đời của khách hàng</h2>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.</li></ol>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>Trò chuyện trực tiếp 24/5, nhân viên AI 24/7</p>"],"blocks.builder-330d6cc5a5db41b5b6495995800ea29c#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Các câu hỏi thường gặp</h2>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-7a2d0b47c15543ffbc7035627080b734#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-e6d3d493c915425b987f346fa58bafbe#text":[0,"<p>Danh mục WhatsApp</p>"],"blocks.builder-8128cd9400d94766a9f9bdcd4ed14796#text":[0,"<p>Cả Trengo và <a href=https://respond.io/"http://respond.io/" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> đều hợp nhất các kênh nhắn tin phổ biến và thúc đẩy sự tương tác của khách hàng bằng các công cụ phân tích phát sóng, AI và hội thoại. Nhưng khi nói đến tính minh bạch về giá<strong></strong> và <strong>tự động hóa đa kênh hoàn thiện</strong>, khả năng và giá trị của chúng khác nhau rất nhiều. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.</p>"],"blocks.builder-ab2e63e67791415886838b9f692858fd#text":[0,"<p>Đạt được thành công trên toàn bộ kênh</p>"],"blocks.builder-8f47390836904913a989cecde3626913#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-536c47e7f71047469f7085cfd4edf239#text":[0,"<p>API gọi điện kinh doanh WhatsApp</p>"],"blocks.builder-5130cdae3e09492a8feef0933769739c#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-62651f320d9a461d8e1dfba73dfbf67b#text":[0,"<p>Tăng lòng trung thành của khách hàng bằng các chương trình phát sóng có mục tiêu về khuyến mại, gia hạn, nâng cấp và khảo sát CSAT.</p>"],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-d604bc8f9c494c629da25e525ed1685d#text":[0,"<p>Đối với các khoản phí bổ sung</p>"],"blocks.builder-6e4517c68c964d4ca6d158d9e6e44549#text":[0,"<p>Được xây dựng để mở rộng quy mô, không phải để gây căng thẳng</p>"],"blocks.builder-95883c46335241958f044c5f85b08734#text":[0,"<p>Trình độ cao</p>"],"blocks.builder-7e4dee04ed9b478e944c9b2adbff99f2#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.</li></ol>"],"blocks.builder-2b192efd16504b0cb49461d7b5f3fb1f#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.title":[0,"Tại sao tôi cần giải pháp thay thế Trengo?"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Sử dụng quảng cáo Meta click to chat để thu hút khách hàng tiềm năng vào WhatsApp</p><p>- Khởi chạy quy trình làm việc để phản hồi và đánh giá khách hàng tiềm năng ngay lập tức</p><p>- Quản lý toàn bộ vòng đời khách hàng WhatsApp trên một nền tảng</p><p>- Theo dõi hiệu suất tiếp thị WhatsApp với phân tích chuyên sâu</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-b20eb615ca7e4a6c87e49dab25fec51d#text":[0,"<p>Bao gồm trong gói Tăng trưởng trở lên</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.</p>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Không bao giờ mất khách hàng tiềm năng do sự cố hoặc thời gian chết. Không giống như Sleekflow, respond.io đảm bảo thời gian hoạt động 99,999%.</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.title":[0,"Sleekflow hay respond.io có dịch vụ hỗ trợ khách hàng tốt hơn?"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Độ ổn định khi có lượng trò chuyện lớn</p>"],"blocks.builder-6e162a53957343079237aee28a70c2b2#text":[0,"<p><br></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Chia sẻ thông tin sản phẩm hoặc dịch vụ ngay lập tức với Meta Catalogs</p>"],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Gửi chương trình phát sóng quảng cáo ở quy mô lớn</p><p>- Nhắc nhở khách hàng về các cơ hội gia hạn hoặc nâng cấp</p><p>- Thực hiện khảo sát mức độ hài lòng của khách hàng</p>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Nhắc nhở khách hàng về việc gia hạn hoặc nâng cấp cơ hội</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow so với respond.io: So sánh nhanh các tính năng</h2>"],"blocks.builder-757f0f45ddb4464da1460cd95aafdaa4#text":[0,"<p>Thu thập thông tin khách hàng tiềm năng từ Meta và TikTok, đánh giá và trả lời ngay lập tức bằng AI, sau đó tối ưu hóa hiệu suất bằng phân tích chi tiết.</p>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>Nguồn kiến thức AI</p>"],"blocks.builder-d3b8b8c78151473f92f004922a2b8596#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Hỗ trợ Onboarding</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Giữ lại với Phát sóng có mục tiêu </h2>"],"blocks.builder-fcb45e2475084b34b982bd00e76c9ac1#text":[0,"<p>Ứng dụng WhatsApp Business + API</p>"],"blocks.builder-c734f00fd3884886ae3149bd819302c2#text":[0,"<p>Chỉ trong giờ hành chính theo giờ CET</p>"],"blocks.builder-ec00d05b244c4474b2944f99f72a7e0a#text":[0,"<p>Theo dõi thời gian phản hồi, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.</p>"],"blocks.builder-5cf433312e85403699013ab837147dc2#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-47a873953ef54464bf37ac18a2c256f5#text":[0,"<ul><li>Respond.io thúc đẩy kết quả tiếp thị, bán hàng và hỗ trợ bằng các công cụ đa kênh và phân tích chi tiết</li></ul>"],"blocks.builder-1d503d2054c74c31a4be25129c9e5f97#text":[0,"<p>Trengo có thể giúp bạn bắt đầu nhưng respond.io sẽ đưa bạn lên tầm cao mới với quy trình làm việc đa kênh thông minh hơn, doanh thu cao hơn và nền tảng được xây dựng để mở rộng quy mô doanh nghiệp của bạn.</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>Khi khối lượng trò chuyện tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.title":[0,"Sự khác biệt giữa giá của respond.io và Trengo là gì?"],"blocks.builder-649e6e87ae694d3cacaea885eb8644e9#text":[0,"<p>Trò chuyện trực tiếp 24/5, nhân viên AI 24/7</p>"],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Công cụ bán hàng chuyển đổi</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Thu hút khách hàng tiềm năng bằng tiếp thị đa kênh</h2>"],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Theo dõi và quản lý khách hàng tiềm năng qua mọi giai đoạn vòng đời</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"Điều gì làm cho respond.io trở thành lựa chọn thay thế tốt nhất cho Sleekflow?"],"blocks.builder-45b71c076c5c452c8dd157feabcf239a#text":[0,"<p>Giữ chân khách hàng ở quy mô lớn</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Tạo khách hàng tiềm năng rộng rãi</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p>Cao cấp: $349/tháng</p><p>5 người dùng</p><p>20.000 liên lạc được lưu trữ</p><p>25 nhà xây dựng dòng chảy</p>"],"blocks.builder-b25a0306f94e4afe8f8910519724a339#text":[0,"<p>Trong khi Trengo không hỗ trợ một số kênh chính và tính thêm phí cho VoIP, <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> hợp nhất các cuộc gọi, email, WhatsApp, TikTok, Facebook Messenger, Instagram và nhiều hơn nữa.</p>"],"blocks.builder-a08d6a5e754a4240a9effb00488ac090#text":[0,"<p>Phí đàm thoại (17 đô la/mỗi 100 cuộc đàm thoại tiếp theo)</p><p>Phí tự động hóa Flowbot </p><p>Phí hành trình AI</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Nhấp để trò chuyện Kích hoạt tự động quảng cáo</p>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-d6920a4ffe7b4093b2ffe5a39c032268#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Giá cả thưởng cho sự tăng trưởng</p>"],"blocks.builder-d3b07faa321b484697315e839b81ed6c#text":[0,"<p>💰</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>$279/tháng</p><p>10 người dùng</p><p>1.000 Liên hệ hoạt động hàng tháng</p><p>100.000 liên hệ được lưu trữ</p><p>Tất cả các tính năng,</p><p>Quy trình làm việc không giới hạn</p>"],"blocks.builder-8f8e40b2ef2248a884a5dc48ed2ced6c#text":[0,"<ul><li>Các chức năng tự động hóa bổ sung của Trengo khá cồng kềnh và chỉ giới hạn ở một kênh tại một thời điểm</li></ul>"],"blocks.builder-e415fe0bd1e04720942382b2ae8c12f2#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Tại sao tôi cần giải pháp thay thế Sleekflow?"],"blocks.builder-c94705c15dcd400b840c7fb3f3eca1b2#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-b21df6537d434b8384db4dbba0284424#text":[0,"<p>Báo cáo</p>"],"blocks.builder-33ca589e89a74eb990a00c7a36b15e2d#text":[0,"<h2>Tại sao respond.io là giải pháp thay thế tốt nhất cho Trengo</h2>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-8b129b8eb52d47668419cbf4a963648d#text":[0,"<p>Hỗ trợ Onboarding</p>"],"blocks.builder-234cc065ac074275af56a06388f3dd8c#text":[0,"<p>Không có phí ẩn hoặc tăng giá bất ngờ — chỉ có giá trị mang lại kết quả. Trong khi Trengo hạn chế sự phát triển và gây áp lực cho ngân sách của bạn, respond.io lại mở ra ROI ở quy mô lớn.</p>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Thu hút khách hàng tiềm năng bằng WhatsApp Marketing</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Đặt lịch trình demo theo yêu cầu với các chuyên gia nội bộ của chúng tôi để xem </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">respond.io</a><span style=\"color: rgb(255, 255, 255);\"> đáp ứng các trường hợp sử dụng cụ thể của bạn như thế nào hoặc đăng ký dùng thử miễn phí. Khi bạn đã sẵn sàng chuyển đổi, nhóm hỗ trợ của chúng tôi rất vui lòng cung cấp hướng dẫn hỗ trợ để quá trình di chuyển diễn ra suôn sẻ và luôn sẵn sàng hỗ trợ 24/7 nếu bạn cần bất kỳ trợ giúp nào sau đó.</span></p>"],"blocks.builder-15544987ca454c1b9acdd544471a27d9#text":[0,"<p>Bản thảo tin nhắn được hỗ trợ bởi AI</p>"],"blocks.builder-871f9e7fdec541eda01ef49d2163a152#text":[0,"<p>Trengo tính thêm phí không niêm yết cho dịch vụ tự động hóa. <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">Respond.io</a> cung cấp tín dụng AI không giới hạn và khả năng tự động hóa linh hoạt để mở rộng quy mô.</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Tất cả các kênh</p>"],"blocks.builder-8096bb645a8646a69505442ecac4d1e0#text":[0,"<ul><li>Xử lý các cuộc gọi VoIP, email, TikTok, WhatsApp và nhiều hơn nữa trong hộp thư đến của nhóm</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo không lý tưởng cho các doanh nghiệp có khối lượng tin nhắn lớn vì chi phí đàm thoại cao và có xu hướng chậm trễ khi chịu áp lực. Tự động hóa rất quan trọng cho sự phát triển, nhưng Trengo lại tính thêm phí cho tính năng này — một điều bất ngờ gây khó chịu cho nhiều nhóm.</span></p>\n<p><span style=\"color: rgb(255, 255, 255);\">Việc hỗ trợ kênh hạn chế, chẳng hạn như việc thiếu tích hợp TikTok, khiến việc mở rộng quy mô trở nên khó khăn hơn. Và nếu bạn gặp sự cố hoặc cần hỗ trợ, hãy chuẩn bị tinh thần chờ đợi nhiều ngày để nhận được phản hồi từ Trengo, như các đánh giá của khách hàng cho thấy. Hãy chọn một giải pháp thay thế như respond.io để tiếp thị, bán hàng và hỗ trợ trên mọi kênh bằng cách sử dụng công nghệ tự động hóa và AI tiên tiến — mà không phát sinh chi phí bất ngờ.</span></p>\n"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-712680dab66a49cd8ecb1f7c9ef3a2e1#text":[0,"<p>Quy trình làm việc tự động hóa trò chuyện</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-9572783160af431392be2e1eaef661ba#text":[0,"<p>API gọi điện kinh doanh WhatsApp</p>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>Tiến hành khảo sát mức độ hài lòng của khách hàng</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo cung cấp hỗ trợ qua email và nhắn tin cho gói Boost và chỉ có thể liên hệ qua trò chuyện trực tiếp trong giờ làm việc theo giờ CET đối với khách hàng đang sử dụng các gói cao cấp hơn. Ngay cả khi đó, đánh giá của khách hàng vẫn thường đề cập đến thời gian phản hồi và chất lượng hỗ trợ kém.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io cung cấp dịch vụ hỗ trợ khách hàng 24/5 và trò chuyện AI 24 giờ vào các ngày cuối tuần cho mọi gói dịch vụ, với Quản lý thành công khách hàng sẵn sàng hỗ trợ tăng trưởng kinh doanh theo nhu cầu. Dịch vụ hỗ trợ khách hàng tuyệt vời là một niềm tự hào, lời khẳng định này được chứng minh bằng những đánh giá tích cực từ khách hàng.</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>Khả năng WhatsApp</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-25570b483f0b4a1da904203cdf67f63d#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.</li></ol>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>Đo lường và cải thiện hiệu suất tiếp thị bằng phân tích chuyên sâu</p>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>Khả dụng</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>Giữ chân khách hàng ở quy mô lớn</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*Danh bạ hoạt động hàng tháng là danh bạ mà bạn trò chuyện trong một tháng. Thay vì trả tiền cho các số liên lạc đã lưu, hãy chỉ trả tiền cho những số liên lạc mà bạn thực sự nói chuyện.</em></p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>Chỉ dành cho WhatsApp</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>Bạn mới sử dụng nền tảng nhắn tin? Bắt đầu dễ dàng</p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>AI không thể học hỏi từ bạn sẽ không có tác động; AI Sleekflow chỉ hỗ trợ các nguồn đào tạo PDF</li></ul>"],"blocks.builder-69b4ca58ded44aad80584628dc00771d#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-63192f2e4ba8473cb41e18aa1c4fb11c#text":[0,"<p><strong>Gói khởi đầu:</strong> 79 đô la/tháng</p><ul><li>5 người dùng</li><li>Không giới hạn số lượng liên lạc hoạt động hàng tháng</li><li>Không có quy trình làm việc</li></ul>"],"blocks.builder-4a6249e84fa7460aac2e72d1d70c36b0#text":[0,"<p>Thoại qua Giao thức Internet (VoIP)</p>"],"blocks.builder-2a3984a0c4da4bfba1c50936bbf88249#text":[0,"<p><strong>Tăng trưởng:</strong> $159/tháng</p><ul><li>10 người dùng</li><li>1.000 Liên hệ hoạt động hàng tháng*</li><li>Quy trình làm việc không giới hạn</li></ul>"],"blocks.builder-edde2da86b034e8d9cccb01e375477d5#text":[0,"<p><strong>Nâng cao:</strong> $279/tháng</p><ul><li>10 người dùng</li><li>1.000 Liên hệ hoạt động hàng tháng</li><li>Tất cả các tính năng tự động hóa và tích hợp</li><li>Quy trình làm việc không giới hạn</li></ul><p><em>Liên hệ respond.io để được cung cấp các gói doanh nghiệp tùy chỉnh.</em></p>"],"blocks.builder-d33bfe5523934e109fff2f8ce948b61f#text":[0,"<p><strong>Tăng cường:</strong> $164/tháng</p><ul><li>5 người dùng</li><li>300 cuộc trò chuyện/tháng*</li></ul><p><em>*Cuộc trò chuyện có thời hạn 7 ngày.</em></p>"],"blocks.builder-c67e5d93e6124b2b90940eeb74cf516b#text":[0,"<p><strong>Doanh nghiệp:</strong> Giá tùy chỉnh</p><ul><li>Số lượng người dùng không xác định</li><li>Số lượng cuộc trò chuyện tùy chỉnh</li></ul>"],"blocks.builder-8709d64025cd48dc86170d00cacebdfb#text":[0,"<p>Cuộc gọi</p>"],"blocks.builder-15ae4fbe369840d68c8d69c99094ed9a#text":[0,"<ul><li>API gọi điện kinh doanh WhatsApp</li><li><span style=\"font-size: 14px;\">Cuộc gọi Messenger </span><em style=\"font-size: 14px;\">(Sắp có)</em></li><li><span style=\"font-size: 14px;\">Giao thức thoại qua Internet (VoIP)</span></li></ul>"],"blocks.builder-f1e59c0aa24d4094b9a1a97538cf1371#text":[0,"<p><strong>Pro:</strong> $274/tháng</p><ul><li>5 người dùng</li><li>1.000 cuộc trò chuyện/tháng</li></ul>"]}]}],"blocks":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"layerName":[0,"CP-Hero"],"id":[0,"builder-5cb488ca46734754b339d3f2c0795445"],"properties":[0,{"id":[0,"demo-form"]}],"meta":[0,{"previousId":[0,"builder-2ebd847515e94e3abb9891cdd5bf2196"]}],"component":[0,{"name":[0,"Core:Section"],"options":[0,{"maxWidth":[0,1200],"lazyLoad":[0,false]}],"isRSC":[0,null]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-148cb7bfac054780900c9e7b67564dce"],"meta":[0,{"previousId":[0,"builder-ca82b86a29fb4136a9276728ce95081e"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-a06576c321b2412689bd3e3a1fb3a8de"],"meta":[0,{"previousId":[0,"builder-ab092101bff54962951b6ac89f3672b9"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-92b2adcedd844b0ca1cc038e01928e31"],"meta":[0,{"previousId":[0,"builder-a9f02d28ae8d4a52bfc6ed60c46f7f96"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<h1>Giải pháp thay thế cho việc chuyển đổi quy mô của Trengo, không phải chi phí</h1>"]}],"isRSC":[0,null]}],"responsiveStyles":[0,{"large":[0,{"display":[0,"flex"],"flexDirection":[0,"column"],"position":[0,"relative"],"flexShrink":[0,"0"],"boxSizing":[0,"border-box"],"marginTop":[0,"0px"],"lineHeight":[0,"1.25px"],"height":[0,"auto"],"color":[0,"#ffffff"],"fontSize":[0,"3rem; line-height: 3.75rem;"],"letterSpacing":[0,"-0.96px"],"fontWeight":[0,"600"],"textAlign":[0,"center"]}],"medium":[0,{"textAlign":[0,"center"],"marginLeft":[0,"auto"]}],"small":[0,{"fontSize":[0,"2.25rem; line-height: 2.5rem;"],"textAlign":[0,"center"]}]}]}],[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-234cc065ac074275af56a06388f3dd8c"],"meta":[0,{"previousId":[0,"builder-10d3317a0b1f4fb3b2420168dd6ba6c1"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<p>Không có phí ẩn hoặc tăng giá bất ngờ — chỉ có giá trị mang lại kết quả. 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Giải pháp thay thế cho việc chuyển đổi quy mô của Trengo, không phải chi phí

Không có phí ẩn hoặc tăng giá bất ngờ — chỉ có giá trị mang lại kết quả. Trong khi Trengo hạn chế sự phát triển và gây áp lực cho ngân sách của bạn, respond.io lại mở ra ROI ở quy mô lớn.

Trengo so với respond.io: So sánh nhanh các tính năng

Cả Trengo và respond.io đều hợp nhất các kênh nhắn tin phổ biến và thúc đẩy sự tương tác của khách hàng bằng các công cụ phân tích phát sóng, AI và hội thoại. Nhưng khi nói đến tính minh bạch về giá và tự động hóa đa kênh hoàn thiện, khả năng và giá trị của chúng khác nhau rất nhiều. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.


Trengo

respond.io

WhatsApp Capabilities

WhatsApp Business Solution Provider

WhatsApp Business Calling API

WhatsApp Business App + API

WhatsApp Catalog

Broadcasts

Omnichannel Capabilities

Supported Channels

Calls

Voice over Internet Protocol (VoIP)

  • API gọi điện kinh doanh WhatsApp
  • Cuộc gọi Messenger (Sắp có)
  • Giao thức thoại qua Internet (VoIP)

Customer Lifecycle Automation

Customer Lifecycle Management

All channels

Chat Automation Workflows

For additional fees

Click to Chat Automation Triggers

Reports

Limited

AI Features

AI Agent

For additional fees

Included in Growth plan and above

AI Assisted Message Drafts

Limited credits

Unlimited credits

AI integration with Automated Workflows

For additional fees

Included in Growth plan and above

Support and Stability

Onboarding Support

Limited

Availability

Only during office hours CET time

24/5 live chat, 24/7 AI agent

Supports High Message Volume without Lagging

Pricing

Entry

Boost: $164/month

  • 5 users
  • 300 conversations/month*

*Conversations have a 7-day window

Starter: $79/month

  • 5 users
  • Unlimited Monthly Active Contacts
  • No workflows

Mid-tier

Pro: $274/month

  • 5 users
  • 1,000 conversations/month

Growth: $159/month

  • 10 users
  • 1,000 Monthly Active Contacts*
  • Unlimited workflows

Advanced

Enterprise: Custom pricing

  • Undefined number of users
  • Custom number of conversations

Advanced: $279/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • All automation and integration features
  • Unlimited workflows

Contact respond.io for customized enterprise plans.

Additional fees

Conversation fees ($17/each additional 100 conversations)

Flowbot Automation fees

AI Journey fees

-

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo
  1. 2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.
  1. 2. Thực hiện theo các bước đơn giản trong nền tảng respond.io để di chuyển tài khoản của bạn
  1. 3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!

Tại sao respond.io là giải pháp thay thế tốt nhất cho Trengo

🛠️

Built for scale, not stress

  • Xử lý các cuộc gọi VoIP, email, TikTok, WhatsApp và nhiều hơn nữa trong hộp thư đến của nhóm
  • Giao diện người dùng/trải nghiệm người dùng hiện đại được xây dựng cho khối lượng trò chuyện lớn; không có độ trễ hoặc thời gian chết
  • Nhận hỗ trợ trong vài giờ, không phải vài ngày — không giống như Trengo, respond.io không bao giờ khiến bạn phải chờ đợi

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Achieve success across the funnel

  • Trengo được thiết kế để hỗ trợ; các tính năng tiếp thị và bán hàng mới của nó thiếu sự hoàn thiện
  • Các chức năng tự động hóa bổ sung của Trengo khá cồng kềnh và chỉ giới hạn ở một kênh tại một thời điểm
  • Respond.io thúc đẩy kết quả tiếp thị, bán hàng và hỗ trợ bằng các công cụ đa kênh và phân tích chi tiết

💰

Transparent pricing for proven value, no bill shock

  • Nhận tất cả các tính năng đã hứa trong gói của bạn, không có tiện ích bổ sung cho tự động hóa và AI
  • Chỉ trả tiền cho những người liên lạc mà bạn nói chuyện trong một tháng
  • Đánh giá của Respond.io về G2 cho thấy thời gian thu hồi vốn nhanh hơn và ROI cao hơn Trengo

Tiến xa hơn với respond.io — mạnh mẽ hơn, phát triển hơn, ít rắc rối hơn

Trengo có thể giúp bạn bắt đầu nhưng respond.io sẽ đưa bạn lên tầm cao mới với quy trình làm việc đa kênh thông minh hơn, doanh thu cao hơn và nền tảng được xây dựng để mở rộng quy mô doanh nghiệp của bạn.

Gọi điện và trò chuyện trong một hộp thư đến

Trong khi Trengo không hỗ trợ một số kênh chính và tính thêm phí cho VoIP, respond.io hợp nhất các cuộc gọi, email, WhatsApp, TikTok, Facebook Messenger, Instagram và nhiều hơn nữa.

Tìm hiểu thêm

Quản lý vòng đời khách hàng

Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.

Tìm hiểu thêm

AI và tự động hóa không giới hạn

Trengo tính thêm phí không niêm yết cho dịch vụ tự động hóa. Respond.io cung cấp tín dụng AI không giới hạn và khả năng tự động hóa linh hoạt để mở rộng quy mô.

Tìm hiểu thêm

Đối tác đáng tin cậy

Đội ngũ hỗ trợ và thành công của khách hàng của chúng tôi luôn sẵn sàng hỗ trợ bạn trong mọi bước. Chúng tôi sẽ nhanh chóng đưa ra cho bạn lời khuyên phù hợp với mục tiêu kinh doanh và hỗ trợ bạn 24/7 sau đó.

Tìm hiểu thêm

Tích hợp gốc

Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Tận hưởng Salesforce với gói khởi đầu của chúng tôi trong khi nó chỉ có trong gói Pro của Trengo.

Tìm hiểu thêm

Thông tin chi tiết dựa trên dữ liệu

Theo dõi thời gian phản hồi, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.

Tìm hiểu thêm

Tạo khách hàng tiềm năng toàn diện

Thu thập thông tin khách hàng tiềm năng từ Meta và TikTok, đánh giá và trả lời ngay lập tức bằng AI, sau đó tối ưu hóa hiệu suất bằng phân tích chi tiết.

Tìm hiểu thêm

Công cụ bán hàng chuyển đổi

Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.

Tìm hiểu thêm

Giữ chân khách hàng ở quy mô lớn

Tăng lòng trung thành của khách hàng bằng các chương trình phát sóng có mục tiêu về khuyến mại, gia hạn, nâng cấp và khảo sát CSAT.

Tìm hiểu thêm

Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo
  1. 2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.
  1. 2. Thực hiện theo các bước đơn giản trong nền tảng respond.io để di chuyển tài khoản của bạn
  1. 3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!

Thiết lập nhanh chóng trên respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Tạo tài khoản respond.io
  1. 2. Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.

New to messaging platforms? Get started easily

  1. 1. Tạo tài khoản respond.io.
  1. 2. Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.

Những câu hỏi thường gặp

Trengo phù hợp nhất với các doanh nghiệp nhỏ có ít hơn 5 nhân viên gửi số lượng tin nhắn thấp tới khách hàng trên WhatsApp, Facebook và Instagram.

Các doanh nghiệp lớn có khối lượng trò chuyện lớn, yêu cầu các tính năng nâng cao cho nhiều người dùng và nhóm nên cân nhắc sử dụng respond.io. Sản phẩm của chúng tôi phù hợp nhất với các doanh nghiệp B2C đang tìm kiếm sự tăng trưởng về doanh thu hoặc kinh doanh qua các cuộc gọi, email và các kênh nhắn tin phổ biến như TikTok, WhatsApp, v.v.

Những câu chuyện thành công thực tế từ khách hàng

Tăng gấp 3 lần kết quả kinh doanh của bạn với respond.io 🚀