respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-18ngwnmrz2l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"hsg4o8wjlfj"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-mehopxq8jt"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"qmmsise8bor"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-20mnojv9ijj"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"ooooc0muhj8"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"46015f52e42a4832b72004961adff328"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Telegram Marketing - nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Telegram work for your business and not the other way round</li></ul>"],"slug":[0,"telegram"],"createdDate":[0,1616057077000],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"blocks":[1,[[0,{"id":[0,"builder-pixel-9a7q15hhrnh"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576243808],"firstPublished":[0,1731493228011],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"ffvec8mst5e"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-p2z38tq6qo"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"5mb76uwaafv"]}]}]}]]],"content":[0,"<p>SchuVar Tours is a wholesale travel agency with eight branches across Nicaragua, offering local and international travel services. Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <em>Message us on WhatsApp to book your trip.</em> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/" rel=\"noopener noreferrer\" target=\"_blank\">single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a href=https://respond.io/"https://respond.io/blog/whatsapp-automation/" rel=\"noopener noreferrer\" target=\"_blank\">automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/" rel=\"noopener noreferrer\" target=\"_blank\">click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp promotional broadcasts</a>.</p><blockquote><em>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</em> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</blockquote><p><img src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&amp;q=80&amp;w=640\%22 alt=\"Image of a group of tourists\" height=\"811\" width=\"1548\"></p><h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <strong>60% faster sales cycle</strong>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <strong>nearly 100% follow-up rate</strong>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <strong>40% of its leads from paid ads</strong>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a href=https://respond.io/"https://respond.io/demo/" rel=\"noopener noreferrer\" target=\"_blank\">Contact us for a free consultation</a> today.</p>"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"model":[0,"industry"],"value":[0,{"createdDate":[0,1750925902124],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"name":[0,"Travel Agency & Tour Operator"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"query":[1,[]],"data":[0,{"name":[0,"Travel Agency & Tour 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-18ngwnmrz2l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"hsg4o8wjlfj"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-mehopxq8jt"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"qmmsise8bor"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-20mnojv9ijj"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"ooooc0muhj8"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-p2z38tq6qo"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"5mb76uwaafv"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-evd7mxvgie6"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"e1ex1n8w0ob"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://assets1-proxy.respond.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-18ngwnmrz2l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"hsg4o8wjlfj"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!&quot;</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"translation":[0,{"blocks.builder-356325c3d9b946d289421af84a5ea5c3#text":[0,"<p>Semua saluran</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"Kisah sukses nyata dari pelanggan."],"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Bayar hanya untuk kontak yang Anda ajak bicara dengan model Kontak Aktif Bulanan respond.io</li></ul>"],"blocks.builder-4740292bae4e49a88c85bcd00b715590#text":[0,"<p>Dapatkan prospek dari Meta dan TikTok, kualifikasikan dan balas secara instan dengan AI, lalu optimalkan kinerja dengan analisis terperinci.</p>"],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>Perangkat lunak manajemen percakapan yang tepat meningkatkan efisiensi Anda, meningkatkan pendapatan, dan mengembangkan bisnis Anda — tanpa usaha ekstra</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>UI/UX modern dengan uptime 99,99% — tanpa jeda, crash, atau kehilangan prospek</li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow menawarkan dukungan email untuk paket Pro dan hanya dapat dihubungi melalui obrolan selama jam kantor Hong Kong untuk pelanggan pada paket tingkat yang lebih tinggi. Respond.io menawarkan dukungan manusia 24/5 dan dukungan AI 24 jam selama akhir pekan untuk semua paket, dengan Manajer Keberhasilan Pelanggan yang tersedia untuk paket khusus.</span></p>"],"blocks.builder-10eaa502d27046aca0d18bb2aa2840f6#text":[0,"<ul><li>UI/UX modern dibuat untuk volume percakapan tinggi; tanpa jeda atau waktu henti</li></ul>"],"blocks.builder-34006cbf115b4aa9919173321e6f63f0#text":[0,"<p>Pemicu Otomatisasi Klik untuk Mengobrol</p>"],"blocks.builder-42d799a0c9f94f179867fe4f9d83a128#text":[0,"<p>Kemampuan WhatsApp</p>"],"blocks.builder-58ac5aa83c41424f8182630483ff3a60#text":[0,"<p>AI dan otomatisasi tanpa batas</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Kelola siklus hidup pelanggan</p>"],"blocks.builder-5fc2a952495940c785a6e044acab2b37#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.title":[0,"Bagaimana cara beralih dari Trengo atau platform lain ke respond.io?"],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Alur Otomatisasi Obrolan</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow paling cocok untuk bisnis kecil dengan kurang dari 5 agen yang mengirim pesan bervolume rendah untuk pemasaran, penjualan, dan dukungan melalui obrolan. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Bisnis yang lebih besar dengan volume pesan tinggi yang memerlukan fitur-fitur canggih untuk banyak pengguna dan tim harus mempertimbangkan respond.io. Produk kami paling cocok untuk bisnis B2C yang mencari pertumbuhan bisnis atau pendapatan melalui panggilan telepon, email, dan saluran pesan populer seperti TikTok, WhatsApp, dan lainnya.</span></p>"],"blocks.builder-fb5a33d3609a42b0a98338718eaaa204#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-9916f0d2102c4edb8ede25d100537147#text":[0,"<p>Otomatisasi Siklus Hidup Pelanggan</p>"],"blocks.builder-250aba3cc1644e5ba48801d296b230b3#text":[0,"<ul><li>Ulasan G2 Respond.io menunjukkan waktu yang lebih cepat untuk mendapatkan nilai dan ROI yang lebih kuat daripada Trengo</li></ul>"],"blocks.builder-92b2adcedd844b0ca1cc038e01928e31#text":[0,"<h1>Alternatif Trengo untuk skala konversi, bukan biaya</h1>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Pesan demo khusus dengan pakar internal kami untuk melihat bagaimana respond.io memenuhi kasus penggunaan spesifik Anda, atau daftar untuk uji coba gratis. Saat Anda siap melakukan peralihan, tim orientasi kami dengan senang hati akan menawarkan bantuan terpandu untuk migrasi yang lancar. Setelah itu, dukungan tersedia 24/7 jika Anda memerlukan bantuan.</span></p>"],"blocks.builder-3425ddd3ab0948a7a71ca2cce7f80334#text":[0,"<p>Panggilan dan obrolan dalam satu kotak masuk</p>"],"blocks.builder-f755862266934283bc876c0c9fc3a4a5#text":[0,"<p>Prioritaskan prospek yang memiliki niat tinggi, rancang perjalanan pelanggan untuk setiap tahap siklus hidup, atau identifikasi titik-titik penghentian umum dengan analitik.</p>"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Matikan verifikasi 2 langkah di akun Meta Anda.</li></ol>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>Alternatif Sleekflow untuk pertumbuhan yang stabil</h1>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Tangkap</p>"],"blocks.builder-791b0b4bc5734230a36be3c32e117936#text":[0,"<p>Kredit terbatas</p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io mendapatkan akses awal ke fitur-fitur seperti Panggilan WhatsApp dan Perpesanan Bisnis TikTok</li></ul>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Otomatisasi Pemasaran dan Penjualan</p>"],"blocks.builder-b991511fb09f4d46a186922232243241#text":[0,"<p>Tersedianya</p>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>Segera hadir!</p>"],"blocks.builder-874f879869d4404ca7307cf25cef45bc#text":[0,"<p>Perkaya data dengan HubSpot, Salesforce, Google Sheets, dan banyak lagi. Nikmati Salesforce pada paket pemula kami selagi hanya tersedia pada paket Pro Trengo.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Bisnis apa yang paling cocok menggunakan Sleekflow?"],"blocks.builder-d2aad99d60db4f85923a20755648be81#text":[0,"<p>Mendukung Volume Pesan Tinggi tanpa Lagging</p>"],"blocks.builder-346b1cfba23e4251a1ae6f58669aeb8c#text":[0,"<ul><li>Bayar hanya untuk kontak yang Anda ajak bicara dalam sebulan</li></ul>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Otomatisasi janji temu dan pemesanan rapat</p>"],"blocks.builder-ff5c8541d00f4ad387dd38c5c12407d5#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Siapkan dengan cepat di respond.io</h2>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Harga</p>"],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-5f83c685bc0a4e7eb08003fff9eea4dd#text":[0,"<ol><li><strong>1.</strong>&nbsp;Buat akun respond.io.</li></ol>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p>Pro: $149/bulan</p><p>3 pengguna</p><p>5.000 kontak tersimpan</p><p>3 pembangun aliran</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sebagian besar platform menyerah di bawah tekanan. Respond.io tidak. Baik Anda menangani 1.000 atau 100.000 pesan per bulan, respond.io memberikan waktu aktif 99,999% — tanpa jeda, tanpa kerusakan, dan tanpa prospek yang hilang.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Tangani percakapan dari TikTok, WhatsApp, email, panggilan suara, dan lainnya, semuanya di satu tempat. Alih-alih silo atau kekacauan, nikmati percakapan omnichannel dalam kotak masuk tim dengan UI/UX yang hebat.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Kemudian, melampaui otomatisasi dasar. Sementara Sleekflow membatasi alur kerja dan pengguna Anda, respond.io memberdayakan tim Anda dengan AI tingkat lanjut, alur kerja khusus, dan logika perutean yang fleksibel. Dikombinasikan dengan fitur dan laporan manajemen prospek, aplikasi ini dibuat untuk mengonversi prospek lebih cepat dalam skala besar.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Butuh bantuan? Tim orientasi kami akan membantu Anda menyiapkannya dengan cepat. Kemudian kami siap mendampingi Anda dengan dukungan ahli 24/5 dan dukungan AI 24 jam di akhir pekan — tanpa biaya tambahan, pada setiap paket.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Secara kolektif, hal ini menghasilkan dampak yang nyata: ulasan G2 kami membuktikan waktu yang lebih cepat untuk mendapatkan nilai dan ROI daripada Sleekflow. Singkatnya, Sleekflow membantu Anda memulai. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> memberi Anda hasil.</span></p>"],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Konversi</p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Kirim siaran promosi dalam skala besar</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Bermigrasi dari Aplikasi WhatsApp Business ke WhatsApp API</p>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Kemampuan Omnichannel</p>"],"blocks.builder-4b788ecbbf5b47d48f5605f191cc93aa#text":[0,"<p>Pintu masuk</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo paling cocok untuk bisnis kecil dengan kurang dari 5 agen yang mengirim pesan dalam jumlah sedikit ke pelanggan di WhatsApp, Facebook, dan Instagram.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Bisnis yang lebih besar dengan volume percakapan tinggi yang membutuhkan fitur-fitur canggih untuk banyak pengguna dan tim harus mempertimbangkan respond.io. Produk kami paling cocok untuk bisnis B2C yang mencari pertumbuhan bisnis atau pendapatan melalui panggilan telepon, email, dan saluran pesan populer seperti TikTok, WhatsApp, dan lainnya.</span></p>"],"blocks.builder-427b2854f7d94b32a3a5393099393d8f#text":[0,"<p>🛠️</p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Hubungkan nomor Anda ke akun bisnis Meta Anda</li></ol>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Ikuti <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">langkah sederhana di platform respond.io</a> untuk memigrasikan akun Anda</li></ol>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual</li></ol>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.title":[0,"Apakah Trengo atau respond.io memiliki dukungan pelanggan yang lebih baik?"],"blocks.builder-6afecbf7d9f2400aa9aca8dfa213d82a#text":[0,"<h2>Melampaui batas dengan respond.io — lebih kuat, lebih berkembang, lebih sedikit kesulitan</h2>"],"blocks.builder-c02ccf5dd1a6475ab06420e5070f9fdf#text":[0,"<ol><li>1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual</li></ol>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Canggih</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.title":[0,"Bisnis apa yang paling cocok menggunakan Trengo?"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Hubungi sebelum pesaing dapat</p>"],"blocks.builder-ebd4e05c494542d590ec35ef93671ca6#text":[0,"<p>Siaran</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Pertahankan</p>"],"blocks.builder-24dfa7f641c44dfc96506093983f2f91#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Perkaya data dengan HubSpot, Salesforce, Google Sheets, dan banyak lagi. Salesforce ada pada paket pemula kami tetapi hanya tersedia pada paket Enterprise Sleekflow.</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠&nbsp;</p>"],"blocks.builder-bf144cd5e8f7435c8f50c3d2cefc404c#text":[0,"<p>🏆</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>&nbsp;Buat akun respond.io.</li></ol>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-06c62c3f41c649d89442c42b64adfaf3#text":[0,"<p>Tingkat menengah</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#title":[0,"Kisah sukses nyata dari pelanggan"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Unggahan dokumen dan sumber daya web</p>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p>Pertumbuhan: $159/bulan</p><p>10 pengguna</p><p>1.000 Kontak Aktif Bulanan</p><p>100.000 kontak tersimpan</p><p>Alur kerja tak terbatas</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Terbatas</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Dengan paket dasar Trengo, jumlah percakapan Anda terbatas dan fitur termasuk AI dan otomatisasi juga dikenakan lebih banyak biaya. Pengguna dibatasi hingga 5 pengguna, bahkan pada paket Pro, yang membuat penskalaan menjadi tantangan.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Harga Kontak Aktif Bulanan Respond.io memberi Anda total kontak dan percakapan tak terbatas, tidak seperti pesaing yang mengenakan biaya berdasarkan blok kontak atau batasan percakapan per paket. Saat volume obrolan Anda meningkat, biaya per Kontak Aktif Bulanan akan turun, sehingga lebih terukur dari waktu ke waktu. Dan karena kami tidak mengenakan biaya per pengguna, kami membantu Anda mengotomatiskan lebih banyak hal untuk mendukung pertumbuhan pelanggan dan menangani volume obrolan yang tinggi — tidak peduli seberapa besar tim Anda.</span></p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Biaya BSP WhatsApp</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Bagaimana cara beralih dari Sleekflow atau platform lain ke respond.io?"],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow tidak mendukung VoIP dan saluran utama seperti TikTok</li></ul>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Dukungan Pelanggan</p>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Baik Sleekflow maupun respond.io menyatukan saluran pengiriman pesan populer dan meningkatkan keterlibatan pelanggan.&nbsp;Namun jika menyangkut stabilitas platform dan otomatisasi yang matang, kemampuan dan nilainya sangat berbeda. Cari tahu solusi mana yang paling sesuai dengan kebutuhan Anda.</p>"],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Wawasan berdasarkan data</p>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow membatasi otomatisasi untuk mendorong jumlah pengguna yang lebih tinggi dan hanya melatih AI-nya pada PDF. Respond.io melatih AI pada sumber daya bersama dan langsung, dengan otomatisasi fleksibel untuk skalabilitas.</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Tingkat menengah</p>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>Aplikasi WhatsApp Business + API</p>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Draf Pesan Dibantu AI</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Mitra Bisnis Meta</p>"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Hubungkan nomor Anda ke akun bisnis Meta Anda</li></ol>"],"blocks.builder-b483d08ad5d642439e84ffd1c0323029#text":[0,"<p>Terbatas</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>Agen AI Respond.io dapat dilatih pada dokumen internal, pusat bantuan, dan konten web</li></ul>"],"blocks.builder-4c0f401930a14e1580aeeb461f75cf30#text":[0,"<p>Manajemen Siklus Hidup Pelanggan</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Bermigrasi dari Aplikasi WhatsApp Business ke WhatsApp API</p>"],"blocks.builder-28bf8d5b62994127b37122a18833a8b0#text":[0,"<p><em>*Kontak Aktif Bulanan merujuk pada kontak yang Anda ajak ngobrol dalam sebulan. Daripada membayar untuk kontak yang tersimpan, bayarlah hanya untuk kontak yang benar-benar Anda ajak bicara.</em></p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Siaran</p>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Kualifikasi dan libatkan prospek secara real-time dengan alur kerja otomatis</p>"],"blocks.builder-96b7bf4ca49640da927db87bc6d98426#text":[0,"<p>Kemampuan Omnichannel</p>"],"blocks.builder-b3c556b6ea6c4f2dbff77f9b9ccf64dd#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Dibuat untuk skala, bukan stres</p>"],"blocks.builder-1355134cab9e4a19bd36f060c6a3338c#text":[0,"<h2>Trengo vs respond.io: Perbandingan fitur cepat</h2>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual</li></ol>"],"blocks.builder-614bd7b9c2e24767b91c89a534f94bb6#text":[0,"<p>Alat penjualan yang mengonversi </p>"],"blocks.builder-1a6807b352944aeab250f30c2271d28a#text":[0,"<ol><li><strong>1.</strong> Buat akun respond.io</li></ol>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Otomatisasi janji temu dan pemesanan rapat</p><p>- Bagikan informasi produk atau layanan secara instan dengan Katalog WhatsApp</p><p>- Manfaatkan WhatsApp Business Calling API untuk menutup transaksi bernilai tinggi lebih cepat</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>AI yang benar-benar berguna</p>"],"blocks.builder-e02a71e5d0ed4d028acab7157d0c6296#text":[0,"<h2>Siapkan dengan cepat di respond.io</h2>"],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Pintu masuk</p>"],"blocks.builder-3fe5ca5a95c9456f9a3e9e54d091f2d3#text":[0,"<ol><li>1. Matikan verifikasi 2 langkah di akun Meta Anda.</li></ol>"],"blocks.builder-6cf1712fbe47430ba666dd00beeeb20d#text":[0,"<p>Fitur AI</p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-5b27f919a4ea4ad3b8e1c817c8e2bad3#text":[0,"<ul><li>Trengo dirancang untuk dukungan; fitur pemasaran dan penjualan barunya kurang matang</li></ul>"],"blocks.builder-e289e91385da467c831848a17805023f#text":[0,"<ol><li>2. Hubungkan nomor Anda ke akun bisnis Meta Anda</li></ol>"],"blocks.builder-59adae57e2c445f5b5ad615901bc9be1#text":[0,"<p>respond.io</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Dapatkan prospek dengan iklan klik untuk mengobrol di Meta dan Iklan Pesan TikTok</p>"],"blocks.builder-d27f1286d33948cbb750311a87ab62ef#text":[0,"<p>Bermigrasi dari Aplikasi WhatsApp Business ke WhatsApp API</p>"],"blocks.builder-a98da593113243c4b94fa7a1a2401a89#text":[0,"<p>Migrasikan WhatsApp API dari BSP lain ke respond.io</p>"],"blocks.builder-f305e2fb4be04ea3abf0e8267ca95891#text":[0,"<p>Untuk biaya tambahan</p>"],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Migrasikan WhatsApp API dari BSP lain ke respond.io</p>"],"blocks.builder-51b1aa5c847b43b4962499a1b6ebaf3b#text":[0,"<p>Pembuatan prospek yang komprehensif </p>"],"blocks.builder-6dcdecf240c54b2092441fcc6b124a70#text":[0,"<ul><li>Dapatkan dukungan dalam hitungan jam, bukan hari — tidak seperti Trengo, respond.io tidak pernah membuat Anda terkatung-katung</li></ul>"],"blocks.builder-58cfdbd4e0fe4d209b50fa8105328ce6#text":[0,"<p>Terbatas</p>"],"blocks.builder-9d0035801fa2408bb650922908d22c53#text":[0,"<p>Harga</p>"],"blocks.builder-0e1a381809e2429cb3e10b6dc7e77ce7#text":[0,"<p>Otomatiskan pemesanan, bagikan info produk secara instan dengan Meta Catalogs, dan percepat transaksi bernilai tinggi atau penting dengan panggilan suara.</p>"],"blocks.builder-6c8e9380b74a4f19affb69bacb73f4f9#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-a2db2b1178ee4a9b9c27a19a3cc62a8a#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Konversi dengan Otomatisasi Penjualan dan Panggilan WhatsApp</p>"],"blocks.builder-59f49beff70e456aa4f00aad033b7296#text":[0,"<p>Kredit tak terbatas</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"Tingkatkan pendapatan Anda 3X lipat dengan WhatsApp API, seperti bisnis-bisnis ini"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Fitur AI</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Bermigrasi dari Sleekflow atau perangkat lunak lain ke respond.io</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Gabungkan agen manusia, otomatisasi, dan Agen AI untuk mendorong pendapatan di respond.io</li></ul>"],"blocks.builder-3cd522d205644c859454cff64b9afc8f#text":[0,"<h2>Konversi dengan otomatisasi penjualan dan panggilan</h2>"],"blocks.builder-9573ada602cd4bd1b7a03a522ba3cd08#text":[0,"<p>Termasuk dalam paket Pertumbuhan dan di atasnya</p>"],"blocks.builder-571574835f3f4bd2a395396c82bce413#text":[0,"<ol><li>1. Matikan verifikasi 2 langkah di akun Meta Anda.</li></ol>"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Lacak waktu respons, kinerja iklan dan siaran, serta konversi untuk mengubah wawasan menjadi pendapatan.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow mengenakan biaya $15 per nomor WhatsApp per bulan, sehingga mahal bagi bisnis yang memiliki banyak nomor. Respond.io di sisi lain, tidak mengenakan biaya pengaturan, biaya pemeliharaan, atau markup pesan untuk WhatsApp.</span></p>"],"blocks.builder-ed3fa9e95b754a60a2745440f416b934#text":[0,"<p>Mitra yang dapat diandalkan</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Integrasi asli</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Kenaikan harga Sleekflow baru-baru ini terjadi tanpa peningkatan fitur yang berarti, sehingga semakin sulit untuk membenarkan biayanya. Masih kurangnya dukungan untuk saluran berdampak tinggi seperti TikTok, sehingga membatasi jangkauan Anda di pasar utama. Dan ketika volume pesan melonjak, pengguna Sleekflow melaporkan seringnya terjadi kelambatan, bug, dan waktu henti. Bagi bisnis yang ingin meningkatkan skala secara andal dan hemat biaya, mungkin sudah waktunya untuk beralih.</span></p>"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>AI Agent</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Mengapa respond.io adalah alternatif terbaik untuk Sleekflow</h2>"],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Harga khusus</p><p>Jumlah pengguna tidak ditentukan</p><p>Jumlah kontak khusus</p><p>50 pembangun aliran</p>"],"blocks.builder-b84880c19fac463e9ec102ceab4c09d9#text":[0,"<p>Tim dukungan dan kesuksesan pelanggan kami siap membantu Anda di setiap langkah. Kami akan segera membantu Anda dengan saran yang disesuaikan dengan tujuan bisnis, lalu mendukung Anda 24/7 setelahnya.</p>"],"blocks.builder-fb1eced911d645d1998650e9ec5b9f20#text":[0,"<p>Agen AI</p>"],"blocks.builder-d7c610b6b1c8424d86c4dd2efe6c0940#text":[0,"<p>Untuk biaya tambahan</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#readMoreButtonLabel":[0,"Baca selengkapnya"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p>Pemula: $79/bulan</p><p>5 pengguna</p><p>Kontak Aktif Bulanan Tak Terbatas<span style=\"font-size: 0.875rem; font-family: InterVariable, sans-serif;\">*</span></p><p>100.000 kontak tersimpan</p><p>Tidak ada alur kerja</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Mendukung Volume Pesan Tinggi tanpa Lag</p>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!</li></ol>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih</h2>"],"blocks.builder-af06638b85d14e49888e191457324d81#text":[0,"<p>Wawasan berdasarkan data</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Berapa biaya untuk menggunakan WhatsApp API dengan Sleekflow?"],"blocks.builder-82b0d6df4c9b4143acb5bda7229ed438#text":[0,"<p>Trengo</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Laporan</p>"],"blocks.builder-fb5dc28c9737413990edbb7d9391efdc#text":[0,"<p>Integrasi asli</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Keamanan dan Stabilitas Platform</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.title":[0,"Apa yang membuat respond.io menjadi alternatif Trengo terbaik?"],"blocks.builder-559a790ceaa54a60ac7a085d870fc55f#text":[0,"<p>Integrasi AI dengan Alur Kerja Otomatis</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>AI dan otomatisasi yang bermakna</p>"],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-cf92d0d6686e47fca0a796b3946c2092#text":[0,"<h2>Pertanyaan yang sering diajukan</h2>"],"blocks.builder-44905c57fff34af29f99ba285eba96cd#text":[0,"<ol><li>3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Saluran yang Didukung</p>"],"blocks.builder-393a16d84b9a47f7997426e885c54b2a#text":[0,"<ol><li>2. Ikuti <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">langkah sederhana di platform respond.io</a> untuk memigrasikan akun Anda</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Luas</p>"],"blocks.builder-de5b47a45b244edd8ef75c0067e09e0a#text":[0,"<p>Baru mengenal platform perpesanan? Memulai dengan mudah</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Tidak ada kenaikan harga atau waktu henti yang mengejutkan — hanya keandalan dan hasil. Sleekflow bagus untuk tim kecil tetapi jika Anda siap untuk berkembang, respond.io dibuat untuk liga besar.</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>&nbsp;Ikuti panduan koneksi saluran langkah demi langkah atau hubungi kami untuk bantuan migrasi lengkap.</li></ol>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Ikuti <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">langkah sederhana di platform respond.io</a> untuk memigrasikan akun Anda</li></ol>"],"blocks.builder-badb8ab106224e4ea863c0dcccec62d8#text":[0,"<p>Biaya tambahan</p>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>Tidak seperti kebanyakan penyedia, Respond.io mendukung panggilan VoIP, email, WhatsApp, TikTok, Facebook Messenger, Instagram, saluran khusus, dan banyak lagi.</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Terbatas</p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Katalog WhatsApp</p>"],"blocks.builder-2b70e6f42e554a5a97ba885ec8f96947#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-885393b437b54f728804dad1ab3b02d0#text":[0,"<p>Bermigrasi dari Sleekflow atau perangkat lunak lain ke respond.io</p>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Terutama melalui email, dukungan obrolan terbatas untuk paket tingkat yang lebih tinggi</p>"],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Pertahankan dengan siaran yang ditargetkan</p>"],"blocks.builder-e23edb0abd8a42ea9cd887e64e763737#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-5ba59645642941619a757cc4800120d3#text":[0,"<p>Saluran yang Didukung</p>"],"blocks.builder-75bd5a389ffa492f85f4841aa78b6b21#text":[0,"<p>Manfaatkan WhatsApp Business Calling API untuk menutup transaksi bernilai tinggi lebih cepat</p>"],"blocks.builder-f42d99c754ec42b98a2bef109cf370eb#text":[0,"<p>Harga transparan untuk nilai yang terbukti, tanpa kejutan tagihan</p>"],"blocks.builder-6dbc161df9b4400681f15444dc0902f3#text":[0,"<ul><li>Dapatkan semua fitur yang dijanjikan dalam paket Anda, tanpa add-on untuk otomatisasi dan AI</li></ul>"],"blocks.builder-75d7d0cbcbbd47c5b7942202db4d37cb#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-1ff6844a10d145d8bbfcb044b08c8d1d#text":[0,"<ol><li>2. Hubungkan nomor Anda ke akun bisnis Meta Anda</li></ol>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"Baca lebih lanjut"],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>$15/nomor telepon per bulan</p>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!</li></ol>"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Migrasikan WhatsApp API dari BSP lain ke respond.io</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Ulasan G2 Respond.io menunjukkan waktu yang lebih cepat untuk mendapatkan nilai dan ROI yang lebih kuat daripada Sleekflow</li></ul>"],"blocks.builder-6f7d52b4440b4a1dbd2b5cc19fe1b91b#text":[0,"<p>-</p>"],"blocks.builder-9432d4175de544a89105ff9a1c5d4df1#text":[0,"<p>Dukungan dan Stabilitas</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Bisnis yang sedang berkembang seperti milik Anda menuntut keandalan, tidak ada perubahan mendadak tanpa peringatan. Di respond.io, yakinlah bahwa Anda akan mendapatkan apa yang Anda harapkan. Dan jika Anda memutuskan untuk memperluas, kami akan memandu Anda melalui pilihan Anda kapan saja, tanpa menunggu lama atau kebingungan.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Tangani percakapan dari TikTok, WhatsApp, email, panggilan suara, dan lainnya, semuanya di satu tempat. Alih-alih silo atau kekacauan, nikmati percakapan omnichannel dalam kotak masuk tim dengan UI/UX yang hebat.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Kemudian, melampaui otomatisasi dasar. Sementara Trengo membatasi alur kerja Anda, respond.io memberdayakan tim Anda dengan AI canggih, alur kerja khusus, dan logika fleksibel. Dikombinasikan dengan fitur dan laporan manajemen prospek, aplikasi ini dibuat untuk mengonversi prospek lebih cepat dalam skala besar.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Butuh bantuan? Tim orientasi kami akan membantu Anda menyiapkannya dengan cepat. Kemudian kami siap mendampingi Anda dengan dukungan ahli 24/5 dan dukungan AI 24 jam di akhir pekan — tanpa biaya tambahan, pada setiap paket.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Secara kolektif, ini menghasilkan dampak nyata: ulasan G2 kami membuktikan waktu yang lebih cepat untuk mendapatkan nilai dan ROI daripada Trengo. Singkatnya, Trengo hanya membantu Anda melakukan percakapan. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> memberi Anda konversi.</span></p>"],"blocks.builder-d475a2bb681a43508da6079a121ef473#text":[0,"<p>Penyedia Solusi Bisnis WhatsApp</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#header":[0,"Tingkatkan pendapatan Anda 3X lipat dengan WhatsApp API, seperti bisnis-bisnis ini"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Buat akun respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.title":[0,"Apa perbedaan harga respond.io dan Sleekflow?"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Pilih respond.io untuk meningkatkan pemasaran dan penjualan melalui obrolan</h2>"],"blocks.builder-fb092ecd9c914772927e796553421e50#text":[0,"<p>Tingkatkan loyalitas pelanggan dengan siaran yang ditargetkan untuk promosi, pembaruan, peningkatan, dan survei CSAT.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Pernahkah Anda bertanya-tanya mengapa Sleekflow membatasi otomatisasi? Semuanya tergantung pada harga. Platform yang terutama mengenakan biaya berdasarkan jumlah pengguna tidak memiliki banyak insentif untuk membantu Anda melakukan otomatisasi — karena semakin banyak Anda melakukan otomatisasi, semakin sedikit pengguna yang perlu Anda bayar.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io membalik model itu. Harga Kontak Aktif Bulanan kami memberi Anda total kontak tak terbatas dan percakapan tak terbatas, tidak seperti pesaing yang mengenakan biaya berdasarkan blok kontak atau percakapan terbatas per paket. Saat volume obrolan Anda meningkat, biaya per Kontak Aktif Bulanan akan turun, sehingga lebih terukur dari waktu ke waktu. Dan karena kami tidak mengenakan biaya per pengguna, kami membantu Anda mengotomatiskan lebih banyak hal untuk mendukung pertumbuhan pelanggan dan menangani volume obrolan yang tinggi — tidak peduli seberapa besar tim Anda.</span></p>"],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, dibuat untuk seluruh siklus hidup pelanggan</h2>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>&nbsp;Ikuti panduan koneksi saluran langkah demi langkah atau hubungi tim dukungan kami untuk bantuan.</li></ol>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>Obrolan langsung 24/5, agen AI 24/7</p>"],"blocks.builder-330d6cc5a5db41b5b6495995800ea29c#text":[0,"<h2>Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih</h2>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Pertanyaan yang Sering Diajukan</h2>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Manajemen Siklus Hidup Pelanggan</p>"],"blocks.builder-7a2d0b47c15543ffbc7035627080b734#text":[0,"<p>Manajemen siklus hidup pelanggan</p>"],"blocks.builder-e6d3d493c915425b987f346fa58bafbe#text":[0,"<p>Katalog WhatsApp</p>"],"blocks.builder-8128cd9400d94766a9f9bdcd4ed14796#text":[0,"<p>Baik Trengo dan <a href=https://respond.io/"http://respond.io/" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> menyatukan saluran perpesanan populer dan meningkatkan keterlibatan pelanggan dengan alat siaran, AI, dan analisis percakapan. Namun, jika berbicara tentang transparansi harga <strong>yang jelas</strong> dan <strong>otomatisasi omnichannel yang matang</strong>, kemampuan dan nilainya sangat berbeda. Cari tahu solusi mana yang paling sesuai dengan kebutuhan Anda.</p>"],"blocks.builder-ab2e63e67791415886838b9f692858fd#text":[0,"<p>Raih kesuksesan di seluruh corong</p>"],"blocks.builder-8f47390836904913a989cecde3626913#text":[0,"<h2>Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih</h2>"],"blocks.builder-536c47e7f71047469f7085cfd4edf239#text":[0,"<p>API Panggilan Bisnis WhatsApp</p>"],"blocks.builder-5130cdae3e09492a8feef0933769739c#text":[0,"<ol><li>3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!</li></ol>"],"blocks.builder-62651f320d9a461d8e1dfba73dfbf67b#text":[0,"<p>Tingkatkan loyalitas pelanggan dengan siaran yang ditargetkan untuk promosi, pembaruan, peningkatan, dan survei CSAT.</p>"],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-d604bc8f9c494c629da25e525ed1685d#text":[0,"<p>Untuk biaya tambahan</p>"],"blocks.builder-6e4517c68c964d4ca6d158d9e6e44549#text":[0,"<p>Dibuat untuk skala, bukan stres</p>"],"blocks.builder-95883c46335241958f044c5f85b08734#text":[0,"<p>Canggih</p>"],"blocks.builder-7e4dee04ed9b478e944c9b2adbff99f2#text":[0,"<ol><li><strong>2.</strong>&nbsp;Ikuti panduan koneksi saluran langkah demi langkah atau hubungi tim dukungan kami untuk bantuan.</li></ol>"],"blocks.builder-2b192efd16504b0cb49461d7b5f3fb1f#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.title":[0,"Mengapa saya butuh alternatif Trengo?"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Otomatiskan pemesanan, bagikan info produk secara instan dengan Meta Catalogs, dan percepat transaksi bernilai tinggi atau penting dengan panggilan suara.</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Gunakan iklan klik Meta untuk mengobrol guna mendapatkan prospek ke WhatsApp</p><p>- Luncurkan Alur Kerja untuk menanggapi dan mengkualifikasi prospek secara instan</p><p>- Kelola seluruh siklus hidup pelanggan WhatsApp dalam satu platform</p><p>- Lacak kinerja pemasaran WhatsApp dengan analitik mendalam</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-b20eb615ca7e4a6c87e49dab25fec51d#text":[0,"<p>Termasuk dalam paket Pertumbuhan dan di atasnya</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Prioritaskan prospek yang memiliki niat tinggi, rancang perjalanan pelanggan untuk setiap tahap siklus hidup, atau identifikasi titik-titik penghentian umum dengan analitik.</p>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Jangan pernah kehilangan prospek akibat kerusakan atau waktu henti. Tidak seperti Sleekflow, respond.io menjamin waktu aktif 99,999%.</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.title":[0,"Apakah Sleekflow atau respond.io memiliki dukungan pelanggan yang lebih baik?"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Stabilitas di bawah volume obrolan yang tinggi</p>"],"blocks.builder-6e162a53957343079237aee28a70c2b2#text":[0,"<p><br></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Bagikan informasi produk atau layanan secara instan dengan Meta Catalogs</p>"],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Kirim siaran promosi dalam skala besar</p><p>- Ingatkan pelanggan tentang peluang pembaruan atau peningkatan</p><p>- Melakukan survei kepuasan pelanggan</p>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Ingatkan pelanggan tentang peluang pembaruan atau peningkatan</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow vs respond.io: Perbandingan fitur cepat</h2>"],"blocks.builder-757f0f45ddb4464da1460cd95aafdaa4#text":[0,"<p>Dapatkan prospek dari Meta dan TikTok, kualifikasikan dan balas secara instan dengan AI, lalu optimalkan kinerja dengan analisis terperinci.</p>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>Sumber Pengetahuan AI</p>"],"blocks.builder-d3b8b8c78151473f92f004922a2b8596#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Dukungan Orientasi</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Pertahankan dengan Siaran Tertarget </h2>"],"blocks.builder-fcb45e2475084b34b982bd00e76c9ac1#text":[0,"<p>Aplikasi WhatsApp Business + API</p>"],"blocks.builder-c734f00fd3884886ae3149bd819302c2#text":[0,"<p>Hanya selama jam kantor waktu CET</p>"],"blocks.builder-ec00d05b244c4474b2944f99f72a7e0a#text":[0,"<p>Lacak waktu respons, kinerja iklan dan siaran, serta konversi untuk mengubah wawasan menjadi pendapatan.</p>"],"blocks.builder-5cf433312e85403699013ab837147dc2#text":[0,"<ol><li>2. Ikuti <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">langkah sederhana di platform respond.io</a> untuk memigrasikan akun Anda</li></ol>"],"blocks.builder-47a873953ef54464bf37ac18a2c256f5#text":[0,"<ul><li>Respond.io mendorong hasil pemasaran, penjualan, dan dukungan dengan alat omnichannel dan analitik terperinci</li></ul>"],"blocks.builder-1d503d2054c74c31a4be25129c9e5f97#text":[0,"<p>Trengo mungkin bisa membantu Anda memulai tetapi respond.io membawa Anda ke tingkat berikutnya dengan alur kerja omnichannel yang lebih cerdas, pendapatan yang lebih tinggi, dan platform yang dibangun untuk meningkatkan skala bisnis Anda.</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>Seiring dengan meningkatnya volume obrolan, biaya per Kontak Aktif Bulanan menurun</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.title":[0,"Apa perbedaan harga respond.io dan Trengo?"],"blocks.builder-649e6e87ae694d3cacaea885eb8644e9#text":[0,"<p>Obrolan langsung 24/5, agen AI 24/7</p>"],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Alat penjualan yang mengonversi</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Dapatkan prospek dengan pemasaran omnichannel</h2>"],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Melacak dan mengelola prospek melalui setiap tahap siklus hidup</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"Apa yang membuat respond.io menjadi alternatif Sleekflow terbaik?"],"blocks.builder-45b71c076c5c452c8dd157feabcf239a#text":[0,"<p>Retensi pelanggan dalam skala besar</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Generasi prospek yang luas</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p>Premium: $349/bulan</p><p>5 pengguna</p><p>20.000 kontak tersimpan</p><p>25 pembangun aliran</p>"],"blocks.builder-b25a0306f94e4afe8f8910519724a339#text":[0,"<p>Meskipun Trengo tidak mendukung beberapa saluran utama dan mengenakan biaya tambahan untuk VoIP, <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> menyatukan panggilan, email, WhatsApp, TikTok, Facebook Messenger, Instagram, dan banyak lagi.</p>"],"blocks.builder-a08d6a5e754a4240a9effb00488ac090#text":[0,"<p>Biaya percakapan ($17/setiap 100 percakapan tambahan)</p><p>Biaya Otomatisasi Flowbot </p><p>Biaya Perjalanan AI</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Pemicu Otomatisasi Iklan Klik untuk Mengobrol</p>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>Bahasa Indonesia:</p>"],"blocks.builder-d6920a4ffe7b4093b2ffe5a39c032268#text":[0,"<p>Migrasikan WhatsApp API dari BSP lain ke respond.io</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Penetapan harga yang menghargai pertumbuhan</p>"],"blocks.builder-d3b07faa321b484697315e839b81ed6c#text":[0,"<p>💰</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>$279/bulan</p><p>10 pengguna</p><p>1.000 Kontak Aktif Bulanan</p><p>100.000 kontak tersimpan</p><p>Semua fitur,</p><p>Alur kerja tak terbatas</p>"],"blocks.builder-8f8e40b2ef2248a884a5dc48ed2ced6c#text":[0,"<ul><li>Otomatisasi add-on Trengo kikuk dan terbatas pada satu saluran dalam satu waktu</li></ul>"],"blocks.builder-e415fe0bd1e04720942382b2ae8c12f2#text":[0,"<p>Pelajari lebih lanjut</p>"],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Mengapa saya memerlukan alternatif Sleekflow?"],"blocks.builder-c94705c15dcd400b840c7fb3f3eca1b2#text":[0,"<ol><li>1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual</li></ol>"],"blocks.builder-b21df6537d434b8384db4dbba0284424#text":[0,"<p>Laporan</p>"],"blocks.builder-33ca589e89a74eb990a00c7a36b15e2d#text":[0,"<h2>Mengapa respond.io adalah alternatif terbaik untuk Trengo</h2>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-8b129b8eb52d47668419cbf4a963648d#text":[0,"<p>Dukungan Orientasi</p>"],"blocks.builder-234cc065ac074275af56a06388f3dd8c#text":[0,"<p>Tidak ada biaya tersembunyi atau kenaikan harga yang mengejutkan — hanya nilai yang mendorong hasil. Sementara Trengo membatasi pertumbuhan Anda dan membebani anggaran Anda, respond.io membuka ROI dalam skala besar.</p>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Dapatkan prospek dengan WhatsApp Marketing</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Pesan demo khusus dengan pakar internal kami untuk melihat bagaimana </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">respond.io</a><span style=\"color: rgb(255, 255, 255);\"> memenuhi kasus penggunaan spesifik Anda, atau daftar untuk uji coba gratis. Saat Anda siap melakukan peralihan, tim orientasi kami dengan senang hati akan menawarkan bantuan terpandu untuk migrasi yang lancar dan dukungan tersedia 24/7 jika Anda memerlukan bantuan setelahnya.</span></p>"],"blocks.builder-15544987ca454c1b9acdd544471a27d9#text":[0,"<p>Draf Pesan Berbantuan AI</p>"],"blocks.builder-871f9e7fdec541eda01ef49d2163a152#text":[0,"<p>Trengo mengenakan biaya tambahan yang tidak tercantum untuk otomatisasi. <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">Respond.io</a> menawarkan kredit AI tanpa batas dan otomatisasi fleksibel untuk skalabilitas.</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Semua saluran</p>"],"blocks.builder-8096bb645a8646a69505442ecac4d1e0#text":[0,"<ul><li>Tangani panggilan VoIP, email, TikTok, WhatsApp, dan lainnya di kotak masuk tim</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo tidak ideal untuk bisnis dengan volume pesan tinggi karena biaya percakapannya tinggi dan cenderung tertinggal di bawah tekanan. Otomatisasi sangat penting untuk pertumbuhan, tetapi Trengo mengenakan biaya tambahan untuk itu — kejutan yang membuat frustrasi bagi banyak tim.</span></p>\n<p><span style=\"color: rgb(255, 255, 255);\">Dukungan saluran yang terbatas, seperti kurangnya integrasi TikTok, membuat penskalaan menjadi lebih sulit. Dan jika Anda mengalami masalah atau memerlukan bantuan, bersiaplah menunggu berhari-hari untuk mendapatkan tanggapan dari Trengo, seperti yang ditunjukkan oleh ulasan pelanggannya. Pilih alternatif seperti respond.io untuk memasarkan, menjual, dan mendukung di saluran mana pun menggunakan otomatisasi canggih dan AI — tanpa biaya tak terduga.</span></p>\n"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. Matikan verifikasi 2 langkah di akun Meta Anda.</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih</h2>"],"blocks.builder-712680dab66a49cd8ecb1f7c9ef3a2e1#text":[0,"<p>Alur Kerja Otomatisasi Obrolan</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-9572783160af431392be2e1eaef661ba#text":[0,"<p>API Panggilan Bisnis WhatsApp</p>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>Melakukan survei kepuasan pelanggan</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo menawarkan dukungan email dan pesan untuk paket Boost dan hanya dapat dihubungi melalui obrolan langsung selama jam kantor CET untuk pelanggan pada paket tingkat yang lebih tinggi. Meski begitu, ulasan pelanggan sering menyebutkan waktu respons dan kualitas dukungan yang buruk.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io menawarkan dukungan pelanggan 24/5 dan obrolan AI 24 jam selama akhir pekan untuk semua paket, dengan Manajer Keberhasilan Pelanggan yang tersedia untuk pertumbuhan bisnis yang disesuaikan. Dukungan pelanggan yang luar biasa merupakan suatu kebanggaan, suatu klaim yang didukung oleh ulasan pelanggan yang positif.</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>Kemampuan WhatsApp</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. Hubungkan akun WhatsApp API baru Anda ke respond.io</li></ol>"],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>Pelajari Selengkapnya</p>"],"blocks.builder-25570b483f0b4a1da904203cdf67f63d#text":[0,"<ol><li><strong>2.</strong>&nbsp;Ikuti panduan koneksi saluran langkah demi langkah atau hubungi kami untuk bantuan migrasi lengkap.</li></ol>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>Ukur dan tingkatkan kinerja pemasaran dengan analisis mendalam</p>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>Ketersediaan</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>Retensi pelanggan dalam skala besar</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*Kontak Aktif Bulanan merujuk pada kontak yang Anda ajak ngobrol dalam sebulan. Daripada membayar untuk kontak yang tersimpan, bayarlah hanya untuk kontak yang benar-benar Anda ajak bicara.</em></p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>Hanya untuk WhatsApp</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>Baru mengenal platform perpesanan? Memulai dengan mudah</p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>AI yang tidak dapat belajar dari Anda tidak memiliki dampak; Sleekflow AI hanya mendukung sumber pelatihan PDF</li></ul>"],"blocks.builder-69b4ca58ded44aad80584628dc00771d#text":[0,"<p>Bermigrasi dari Aplikasi WhatsApp Business ke WhatsApp API</p>"],"blocks.builder-63192f2e4ba8473cb41e18aa1c4fb11c#text":[0,"<p><strong>Pemula:</strong> $79/bulan</p><ul><li>5 pengguna</li><li>Kontak Aktif Bulanan Tak Terbatas</li><li>Tidak ada alur kerja</li></ul>"],"blocks.builder-4a6249e84fa7460aac2e72d1d70c36b0#text":[0,"<p>Suara melalui Protokol Internet (VoIP)</p>"],"blocks.builder-2a3984a0c4da4bfba1c50936bbf88249#text":[0,"<p><strong>Pertumbuhan:</strong> $159/bulan</p><ul><li>10 pengguna</li><li>1.000 Kontak Aktif Bulanan*</li><li>Alur kerja tak terbatas</li></ul>"],"blocks.builder-edde2da86b034e8d9cccb01e375477d5#text":[0,"<p><strong>Lanjutan:</strong> $279/bulan</p><ul><li>10 pengguna</li><li>1.000 Kontak Aktif Bulanan</li><li>Semua fitur otomatisasi dan integrasi</li><li>Alur kerja tak terbatas</li></ul><p><em>Hubungi respond.io untuk rencana perusahaan yang disesuaikan.</em></p>"],"blocks.builder-d33bfe5523934e109fff2f8ce948b61f#text":[0,"<p><strong>Peningkatan:</strong> $164/bulan</p><ul><li>5 pengguna</li><li>300 percakapan/bulan*</li></ul><p><em>*Percakapan memiliki jendela 7 hari</em></p>"],"blocks.builder-c67e5d93e6124b2b90940eeb74cf516b#text":[0,"<p><strong>Perusahaan:</strong> Harga khusus</p><ul><li>Jumlah pengguna tidak ditentukan</li><li>Jumlah percakapan khusus</li></ul>"],"blocks.builder-8709d64025cd48dc86170d00cacebdfb#text":[0,"<p>Panggilan</p>"],"blocks.builder-15ae4fbe369840d68c8d69c99094ed9a#text":[0,"<ul><li>API Panggilan Bisnis WhatsApp</li><li><span style=\"font-size: 14px;\">Panggilan Messenger </span><em style=\"font-size: 14px;\">(Segera hadir)</em></li><li><span style=\"font-size: 14px;\">Suara melalui Protokol Internet (VoIP)</span></li></ul>"],"blocks.builder-f1e59c0aa24d4094b9a1a97538cf1371#text":[0,"<p><strong>Pro:</strong> $274/bulan</p><ul><li>5 pengguna</li><li>1.000 percakapan/bulan</li></ul>"]}]}],"blocks":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"layerName":[0,"CP-Hero"],"id":[0,"builder-5cb488ca46734754b339d3f2c0795445"],"properties":[0,{"id":[0,"demo-form"]}],"meta":[0,{"previousId":[0,"builder-2ebd847515e94e3abb9891cdd5bf2196"]}],"component":[0,{"name":[0,"Core:Section"],"options":[0,{"maxWidth":[0,1200],"lazyLoad":[0,false]}],"isRSC":[0,null]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-148cb7bfac054780900c9e7b67564dce"],"meta":[0,{"previousId":[0,"builder-ca82b86a29fb4136a9276728ce95081e"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-a06576c321b2412689bd3e3a1fb3a8de"],"meta":[0,{"previousId":[0,"builder-ab092101bff54962951b6ac89f3672b9"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-92b2adcedd844b0ca1cc038e01928e31"],"meta":[0,{"previousId":[0,"builder-a9f02d28ae8d4a52bfc6ed60c46f7f96"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<h1>Alternatif Trengo untuk skala konversi, bukan biaya</h1>"]}],"isRSC":[0,null]}],"responsiveStyles":[0,{"large":[0,{"display":[0,"flex"],"flexDirection":[0,"column"],"position":[0,"relative"],"flexShrink":[0,"0"],"boxSizing":[0,"border-box"],"marginTop":[0,"0px"],"lineHeight":[0,"1.25px"],"height":[0,"auto"],"color":[0,"#ffffff"],"fontSize":[0,"3rem; line-height: 3.75rem;"],"letterSpacing":[0,"-0.96px"],"fontWeight":[0,"600"],"textAlign":[0,"center"]}],"medium":[0,{"textAlign":[0,"center"],"marginLeft":[0,"auto"]}],"small":[0,{"fontSize":[0,"2.25rem; line-height: 2.5rem;"],"textAlign":[0,"center"]}]}]}],[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-234cc065ac074275af56a06388f3dd8c"],"meta":[0,{"previousId":[0,"builder-10d3317a0b1f4fb3b2420168dd6ba6c1"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<p>Tidak ada biaya tersembunyi atau kenaikan harga yang mengejutkan — hanya nilai yang mendorong hasil. 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Alternatif Trengo untuk skala konversi, bukan biaya

Tidak ada biaya tersembunyi atau kenaikan harga yang mengejutkan — hanya nilai yang mendorong hasil. Sementara Trengo membatasi pertumbuhan Anda dan membebani anggaran Anda, respond.io membuka ROI dalam skala besar.

Trengo vs respond.io: Perbandingan fitur cepat

Baik Trengo dan respond.io menyatukan saluran perpesanan populer dan meningkatkan keterlibatan pelanggan dengan alat siaran, AI, dan analisis percakapan. Namun, jika berbicara tentang transparansi harga yang jelas dan otomatisasi omnichannel yang matang, kemampuan dan nilainya sangat berbeda. Cari tahu solusi mana yang paling sesuai dengan kebutuhan Anda.


Trengo

respond.io

WhatsApp Capabilities

WhatsApp Business Solution Provider

WhatsApp Business Calling API

WhatsApp Business App + API

WhatsApp Catalog

Broadcasts

Omnichannel Capabilities

Supported Channels

Calls

Voice over Internet Protocol (VoIP)

  • API Panggilan Bisnis WhatsApp
  • Panggilan Messenger (Segera hadir)
  • Suara melalui Protokol Internet (VoIP)

Customer Lifecycle Automation

Customer Lifecycle Management

All channels

Chat Automation Workflows

For additional fees

Click to Chat Automation Triggers

Reports

Limited

AI Features

AI Agent

For additional fees

Included in Growth plan and above

AI Assisted Message Drafts

Limited credits

Unlimited credits

AI integration with Automated Workflows

For additional fees

Included in Growth plan and above

Support and Stability

Onboarding Support

Limited

Availability

Only during office hours CET time

24/5 live chat, 24/7 AI agent

Supports High Message Volume without Lagging

Pricing

Entry

Boost: $164/month

  • 5 users
  • 300 conversations/month*

*Conversations have a 7-day window

Starter: $79/month

  • 5 users
  • Unlimited Monthly Active Contacts
  • No workflows

Mid-tier

Pro: $274/month

  • 5 users
  • 1,000 conversations/month

Growth: $159/month

  • 10 users
  • 1,000 Monthly Active Contacts*
  • Unlimited workflows

Advanced

Enterprise: Custom pricing

  • Undefined number of users
  • Custom number of conversations

Advanced: $279/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • All automation and integration features
  • Unlimited workflows

Contact respond.io for customized enterprise plans.

Additional fees

Conversation fees ($17/each additional 100 conversations)

Flowbot Automation fees

AI Journey fees

-

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual
  1. 2. Hubungkan nomor Anda ke akun bisnis Meta Anda
  1. 3. Hubungkan akun WhatsApp API baru Anda ke respond.io
  1. 3. Hubungkan akun WhatsApp API baru Anda ke respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Matikan verifikasi 2 langkah di akun Meta Anda.
  1. 2. Ikuti langkah sederhana di platform respond.io untuk memigrasikan akun Anda
  1. 3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!

Mengapa respond.io adalah alternatif terbaik untuk Trengo

🛠️

Built for scale, not stress

  • Tangani panggilan VoIP, email, TikTok, WhatsApp, dan lainnya di kotak masuk tim
  • UI/UX modern dibuat untuk volume percakapan tinggi; tanpa jeda atau waktu henti
  • Dapatkan dukungan dalam hitungan jam, bukan hari — tidak seperti Trengo, respond.io tidak pernah membuat Anda terkatung-katung

🏆

Achieve success across the funnel

  • Trengo dirancang untuk dukungan; fitur pemasaran dan penjualan barunya kurang matang
  • Otomatisasi add-on Trengo kikuk dan terbatas pada satu saluran dalam satu waktu
  • Respond.io mendorong hasil pemasaran, penjualan, dan dukungan dengan alat omnichannel dan analitik terperinci

💰

Transparent pricing for proven value, no bill shock

  • Dapatkan semua fitur yang dijanjikan dalam paket Anda, tanpa add-on untuk otomatisasi dan AI
  • Bayar hanya untuk kontak yang Anda ajak bicara dalam sebulan
  • Ulasan G2 Respond.io menunjukkan waktu yang lebih cepat untuk mendapatkan nilai dan ROI yang lebih kuat daripada Trengo

Melampaui batas dengan respond.io — lebih kuat, lebih berkembang, lebih sedikit kesulitan

Trengo mungkin bisa membantu Anda memulai tetapi respond.io membawa Anda ke tingkat berikutnya dengan alur kerja omnichannel yang lebih cerdas, pendapatan yang lebih tinggi, dan platform yang dibangun untuk meningkatkan skala bisnis Anda.

Panggilan dan obrolan dalam satu kotak masuk

Meskipun Trengo tidak mendukung beberapa saluran utama dan mengenakan biaya tambahan untuk VoIP, respond.io menyatukan panggilan, email, WhatsApp, TikTok, Facebook Messenger, Instagram, dan banyak lagi.

Pelajari lebih lanjut

Manajemen siklus hidup pelanggan

Prioritaskan prospek yang memiliki niat tinggi, rancang perjalanan pelanggan untuk setiap tahap siklus hidup, atau identifikasi titik-titik penghentian umum dengan analitik.

Pelajari lebih lanjut

AI dan otomatisasi tanpa batas

Trengo mengenakan biaya tambahan yang tidak tercantum untuk otomatisasi. Respond.io menawarkan kredit AI tanpa batas dan otomatisasi fleksibel untuk skalabilitas.

Pelajari lebih lanjut

Mitra yang dapat diandalkan

Tim dukungan dan kesuksesan pelanggan kami siap membantu Anda di setiap langkah. Kami akan segera membantu Anda dengan saran yang disesuaikan dengan tujuan bisnis, lalu mendukung Anda 24/7 setelahnya.

Pelajari lebih lanjut

Integrasi asli

Perkaya data dengan HubSpot, Salesforce, Google Sheets, dan banyak lagi. Nikmati Salesforce pada paket pemula kami selagi hanya tersedia pada paket Pro Trengo.

Pelajari lebih lanjut

Wawasan berdasarkan data

Lacak waktu respons, kinerja iklan dan siaran, serta konversi untuk mengubah wawasan menjadi pendapatan.

Pelajari lebih lanjut

Pembuatan prospek yang komprehensif

Dapatkan prospek dari Meta dan TikTok, kualifikasikan dan balas secara instan dengan AI, lalu optimalkan kinerja dengan analisis terperinci.

Pelajari lebih lanjut

Alat penjualan yang mengonversi

Otomatiskan pemesanan, bagikan info produk secara instan dengan Meta Catalogs, dan percepat transaksi bernilai tinggi atau penting dengan panggilan suara.

Pelajari lebih lanjut

Retensi pelanggan dalam skala besar

Tingkatkan loyalitas pelanggan dengan siaran yang ditargetkan untuk promosi, pembaruan, peningkatan, dan survei CSAT.

Pelajari lebih lanjut

Migrasi dengan mudah ke solusi API WhatsApp yang paling canggih

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Beli nomor telepon yang tidak terhubung ke akun WhatsApp Business saat ini atau daftar untuk nomor virtual
  1. 2. Hubungkan nomor Anda ke akun bisnis Meta Anda
  1. 3. Hubungkan akun WhatsApp API baru Anda ke respond.io
  1. 3. Hubungkan akun WhatsApp API baru Anda ke respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Matikan verifikasi 2 langkah di akun Meta Anda.
  1. 2. Ikuti langkah sederhana di platform respond.io untuk memigrasikan akun Anda
  1. 3. Verifikasi nomor Anda dan Anda siap berangkat - Anda menyimpan nomor, templat, kontak, dan riwayat percakapan Anda!

Siapkan dengan cepat di respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Buat akun respond.io
  1. 2. Ikuti panduan koneksi saluran langkah demi langkah atau hubungi kami untuk bantuan migrasi lengkap.

New to messaging platforms? Get started easily

  1. 1. Buat akun respond.io.
  1. 2. Ikuti panduan koneksi saluran langkah demi langkah atau hubungi tim dukungan kami untuk bantuan.

Pertanyaan yang sering diajukan

Trengo paling cocok untuk bisnis kecil dengan kurang dari 5 agen yang mengirim pesan dalam jumlah sedikit ke pelanggan di WhatsApp, Facebook, dan Instagram.

Bisnis yang lebih besar dengan volume percakapan tinggi yang membutuhkan fitur-fitur canggih untuk banyak pengguna dan tim harus mempertimbangkan respond.io. Produk kami paling cocok untuk bisnis B2C yang mencari pertumbuhan bisnis atau pendapatan melalui panggilan telepon, email, dan saluran pesan populer seperti TikTok, WhatsApp, dan lainnya.

Kisah sukses nyata dari pelanggan.

Tingkatkan hasil bisnis Anda 3x lipat dengan respond.io 🚀