respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"46015f52e42a4832b72004961adff328"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Telegram Marketing - nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Telegram work for your business and not the other way round</li></ul>"],"slug":[0,"telegram"],"createdDate":[0,1616057077000],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"blocks":[1,[[0,{"id":[0,"builder-pixel-eme3kfdgeih"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576243808],"firstPublished":[0,1731493228011],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"z25e7qgv158"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"content":[0,"<p>SchuVar Tours is a wholesale travel agency with eight branches across Nicaragua, offering local and international travel services. Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <em>Message us on WhatsApp to book your trip.</em> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/" rel=\"noopener noreferrer\" target=\"_blank\">single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a href=https://respond.io/"https://respond.io/blog/whatsapp-automation/" rel=\"noopener noreferrer\" target=\"_blank\">automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/" rel=\"noopener noreferrer\" target=\"_blank\">click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp promotional broadcasts</a>.</p><blockquote><em>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</em> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</blockquote><p><img src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&amp;q=80&amp;w=640\%22 alt=\"Image of a group of tourists\" height=\"811\" width=\"1548\"></p><h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <strong>60% faster sales cycle</strong>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <strong>nearly 100% follow-up rate</strong>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <strong>40% of its leads from paid ads</strong>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a href=https://respond.io/"https://respond.io/demo/" rel=\"noopener noreferrer\" target=\"_blank\">Contact us for a free consultation</a> today.</p>"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"model":[0,"industry"],"value":[0,{"createdDate":[0,1750925902124],"id":[0,"d9b7999696e34493b6dba443227a7ab2"],"name":[0,"Travel Agency & Tour Operator"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"query":[1,[]],"data":[0,{"name":[0,"Travel Agency & Tour 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-6g79gbp398w"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"f0hjgpun4ih"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-1ahl2vw5az3"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"1iavlgu5a4t"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-czymvohdsqw"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nhslqnnqe2r"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-u2oeqdtcg9e"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"g28q28wc1sp"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-ajqsn6b9tzn"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"gig3smjqib7"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!&quot;</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"translation":[0,{"blocks.builder-356325c3d9b946d289421af84a5ea5c3#text":[0,"<p>Tutti i canali</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"Storie di successo reali dei clienti."],"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>Scopri di più</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Paga solo per i contatti con cui parli con il modello di contatti attivi mensili di respond.io</li></ul>"],"blocks.builder-4740292bae4e49a88c85bcd00b715590#text":[0,"<p>Capture lead da Meta e TikTok, qualificarsi e rispondere istantaneamente con AI, quindi ottimizzare le prestazioni con analisi dettagliate.</p>"],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>Il giusto software di gestione delle conversazioni aumenta l'efficienza, aumenta le entrate e aumenta la vostra attività — senza sforzo supplementare</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>UI/UX moderno con 99,99% di uptime — nessun ritardo, crash o lead perso</li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow offre supporto e-mail per il piano Pro ed è raggiungibile solo via chat durante le ore di ufficio di Hong Kong per i clienti su piani di altissimo livello. Respond.io offre supporto umano 24/5 e supporto AI 24 ore su 24 nei fine settimana per tutti i piani, con Customer Success Manager disponibili per piani personalizzati.</span></p>"],"blocks.builder-10eaa502d27046aca0d18bb2aa2840f6#text":[0,"<ul><li>Interfaccia utente/esperienza utente moderna progettata per volumi di conversazione elevati; senza ritardi o tempi di inattività</li></ul>"],"blocks.builder-34006cbf115b4aa9919173321e6f63f0#text":[0,"<p>Trigger di automazione \"Clicca per chattare\"</p>"],"blocks.builder-42d799a0c9f94f179867fe4f9d83a128#text":[0,"<p>Funzionalità di WhatsApp</p>"],"blocks.builder-58ac5aa83c41424f8182630483ff3a60#text":[0,"<p>AI e automazione senza limiti</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Gestisci i cicli di vita dei clienti</p>"],"blocks.builder-5fc2a952495940c785a6e044acab2b37#text":[0,"<p>Saperne di più</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.title":[0,"Come faccio a passare da Trengo o da un'altra piattaforma a respond.io?"],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Workflow Di Automazione Chat</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow è la migliore per le piccole imprese con meno di 5 agenti che inviano bassi volumi di messaggi per il marketing, le vendite e il supporto in chat. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Le grandi imprese con volumi di messaggi elevati che richiedono funzionalità avanzate per più utenti e team dovrebbero prendere in considerazione respond.io. Il nostro prodotto meglio si adatta B2C aziende in cerca di business o crescita del fatturato su chiamate, e-mail e canali di messaggistica popolari come TikTok, WhatsApp e altro ancora.</span></p>"],"blocks.builder-fb5a33d3609a42b0a98338718eaaa204#text":[0,"<p>Saperne di più</p>"],"blocks.builder-9916f0d2102c4edb8ede25d100537147#text":[0,"<p>Automazione del ciclo di vita del cliente</p>"],"blocks.builder-250aba3cc1644e5ba48801d296b230b3#text":[0,"<ul><li>Le recensioni G2 di Respond.io mostrano un tempo di realizzazione del valore più rapido e un ROI più forte rispetto a Trengo</li></ul>"],"blocks.builder-92b2adcedd844b0ca1cc038e01928e31#text":[0,"<h1>L'alternativa di Trengo alle conversioni di scala, non ai costi</h1>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Prenota una demo personalizzata con i nostri esperti interni per scoprire come respond.io si adatta ai tuoi casi d'uso specifici oppure registrati per una prova gratuita. Quando sarai pronto per il passaggio, il nostro team di onboarding sarà lieto di offrirti assistenza guidata per una migrazione senza intoppi. Dopodiché, se hai bisogno di aiuto, il supporto è disponibile 24 ore su 24, 7 giorni su 7.</span></p>"],"blocks.builder-3425ddd3ab0948a7a71ca2cce7f80334#text":[0,"<p>Chiamate e chat in un'unica casella di posta</p>"],"blocks.builder-f755862266934283bc876c0c9fc3a4a5#text":[0,"<p>Dai priorità ai lead con intenzioni elevate, progetta percorsi cliente per ogni fase del ciclo di vita o identifica i punti di abbandono più comuni tramite analisi.</p>"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Disattiva la verifica in 2 passaggi nel tuo account Meta.</li></ol>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>L'alternativa Sleekflow per una crescita costante</h1>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Cattura</p>"],"blocks.builder-791b0b4bc5734230a36be3c32e117936#text":[0,"<p>Crediti limitati</p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io ottiene l'accesso anticipato a funzioni come WhatsApp Calling e TikTok Business Messaging</li></ul>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Automazione Marketing e Vendite</p>"],"blocks.builder-b991511fb09f4d46a186922232243241#text":[0,"<p>Disponibilità</p>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>In arrivo!</p>"],"blocks.builder-874f879869d4404ca7307cf25cef45bc#text":[0,"<p>Arricchisci i dati con HubSpot, Salesforce, Google Sheets e altro ancora. Utilizza Salesforce con il nostro piano Starter, mentre è disponibile solo con il piano Pro di Trengo.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Per quali imprese è meglio Sleekflow?"],"blocks.builder-d2aad99d60db4f85923a20755648be81#text":[0,"<p>Supporta un volume elevato di messaggi senza ritardi</p>"],"blocks.builder-346b1cfba23e4251a1ae6f58669aeb8c#text":[0,"<ul><li>Paga solo per i contatti con cui parli in un mese</li></ul>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Automatizza prenotazione appuntamento e riunione</p>"],"blocks.builder-ff5c8541d00f4ad387dd38c5c12407d5#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp a respond.io</li></ol>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Impostare rapidamente su respond.io</h2>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Prezzi</p>"],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>Scopri di più</p>"],"blocks.builder-5f83c685bc0a4e7eb08003fff9eea4dd#text":[0,"<ol><li><strong>1.</strong>&nbsp;Crea un account respond.io.</li></ol>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p>Pro: $149/mese</p><p>3 utenti</p><p>5.000 contatti memorizzati</p><p>3 costruttori di flusso</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">La maggior parte delle piattaforme fibbia sotto pressione. Risposta.io no. Che tu stia gestendo 1.000 o 100.000 messaggi al mese, respond.io consegna il 99,999% di uptime — nessun ritardo, nessun crash e nessun lead perduto.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Gestire le conversazioni da TikTok, WhatsApp, e-mail, chiamate vocali e altro, tutto in un unico posto. Invece di silos o caos, goditi le conversazioni omnichannel in una casella di posta del team con una grande UI/UX.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Quindi, andare oltre l'automazione di base. Mentre Sleekflow limita i tuoi flussi di lavoro e gli utenti, respond.io abilita il tuo team con API avanzata, flussi di lavoro personalizzati e logica di routing flessibile. Combinato con funzioni di gestione del piombo e rapporti, è costruito per convertire i lead più velocemente su scala.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Hai bisogno di aiuto? Il nostro team di onboarding ti farà impostare velocemente. Allora rimaniamo al vostro fianco con il supporto esperto 24/5 e il supporto AI 24 ore su 24 nei fine settimana - senza alcun costo aggiuntivo, su ogni piano.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Collettivamente, questi si traducono in un impatto reale: le nostre recensioni del G2 si rivelano più veloci nel valutare e nel ROI di Sleekflow. In breve, Sleekflow ti fa iniziare. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> ti dà i risultati.</span></p>"],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Converti</p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Invia trasmissioni promozionali su scala</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Migrare da WhatsApp Business App a WhatsApp API</p>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Funzionalità Omnichannel</p>"],"blocks.builder-4b788ecbbf5b47d48f5605f191cc93aa#text":[0,"<p>Iscrizione</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo è la soluzione ideale per le piccole imprese con meno di 5 agenti che inviano pochi messaggi ai clienti su WhatsApp, Facebook e Instagram.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Le aziende più grandi con volumi di conversazioni elevati e che necessitano di funzionalità avanzate per più utenti e team dovrebbero prendere in considerazione respond.io. Il nostro prodotto è ideale per le aziende B2C che desiderano aumentare il proprio fatturato o la propria attività tramite chiamate, e-mail e canali di messaggistica popolari come TikTok, WhatsApp e altri ancora.</span></p>"],"blocks.builder-427b2854f7d94b32a3a5393099393d8f#text":[0,"<p>🛠️</p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Collega il tuo numero al tuo account Meta business</li></ol>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Segui i semplici passaggi <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">della piattaforma respond.io</a> per migrare il tuo account</li></ol>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Acquista un numero di telefono che non è connesso a un account WhatsApp Business corrente o registrati per un numero virtuale</li></ol>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.title":[0,"Trengo o respond.io hanno un servizio clienti migliore?"],"blocks.builder-6afecbf7d9f2400aa9aca8dfa213d82a#text":[0,"<h2>Vai oltre con respond.io: più potenza, più crescita, meno problemi</h2>"],"blocks.builder-c02ccf5dd1a6475ab06420e5070f9fdf#text":[0,"<ol><li>1. Acquista un numero di telefono non collegato a un account WhatsApp Business corrente o registrati per un numero virtuale</li></ol>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Avanzate</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.0.title":[0,"Per quali attività Trengo è la soluzione più adatta?"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Chiama prima che i concorrenti possano</p>"],"blocks.builder-ebd4e05c494542d590ec35ef93671ca6#text":[0,"<p>Trasmissioni</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Conserva</p>"],"blocks.builder-24dfa7f641c44dfc96506093983f2f91#text":[0,"<p>Saperne di più</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Arricchire i dati con HubSpot, Salesforce, Google Sheets e altro ancora. Salesforce è sul nostro piano di avviamento ma disponibile solo sul piano Sleekflow Enterprise.</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠️&nbsp;</p>"],"blocks.builder-bf144cd5e8f7435c8f50c3d2cefc404c#text":[0,"<p>🏆</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>&nbsp;Crea un account respond.io.</li></ol>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>Scopri di più</p>"],"blocks.builder-06c62c3f41c649d89442c42b64adfaf3#text":[0,"<p>Di fascia media</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>Scopri di più</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#title":[0,"Storie di successo reali dei clienti"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Caricamenti di documenti e risorse web</p>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Scopri di più</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p>Crescita: $159/mese</p><p>10 utilizzatori</p><p>1.000 Contatti Attivi Mensili</p><p>100.000 contatti memorizzati</p><p>Flussi di lavoro illimitati</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Limitato</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Con i pacchetti base di Trengo, i numeri delle conversazioni sono limitati e funzionalità come l'intelligenza artificiale e l'automazione comportano costi più elevati. Anche con il piano Pro, il numero di utenti è limitato a 5, il che rende la scalabilità una sfida.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Il prezzo dei contatti attivi mensili di Respond.io ti offre un numero totale illimitato di contatti e conversazioni, a differenza dei concorrenti che addebitano in base ai blocchi di contatti o pongono un limite alle conversazioni per piano. Con l'aumentare del volume delle chat, il costo per contatto attivo mensile diminuisce, rendendolo più scalabile nel tempo. E poiché non addebitiamo costi per utente, ti aiutiamo ad automatizzare ulteriormente per supportare la crescita dei clienti e gestire volumi elevati di chat, indipendentemente dalle dimensioni del tuo team.</span></p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>Scopri di più</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Tassa di WhatsApp BSP</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Come posso passare da Sleekflow o da un'altra piattaforma per respond.io?"],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow non supporta VoIP e canali chiave come TikTok</li></ul>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Supporto Clienti</p>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Sia Sleekflow che respond.io unificano i canali di messaggistica popolari e aumentano l'impegno del cliente.&nbsp;Ma quando si tratta di stabilità della piattaforma e di automazione matura, le loro capacità e valore differiscono ampiamente. Scopri quale soluzione meglio si adatta alle tue esigenze.</p>"],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Approfondimenti basati sui dati</p>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow limita l'automazione per guidare un numero di utenti più elevato e allena solo la sua AI sui PDF. Respond.io treni AI su risorse condivise e live, con automazione flessibile per la scalabilità.</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Metà</p>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>WhatsApp Business App + API</p>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Bozze Di Messaggi Assistiti Ai</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Meta Business Partner</p>"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Collega il tuo numero al tuo account Meta business</li></ol>"],"blocks.builder-b483d08ad5d642439e84ffd1c0323029#text":[0,"<p>Limitato</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>Respond.io’s AI Agent può essere addestrato su documenti interni, centri di assistenza e contenuti web</li></ul>"],"blocks.builder-4c0f401930a14e1580aeeb461f75cf30#text":[0,"<p>Gestione del ciclo di vita del cliente</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Migrare da WhatsApp Business App a WhatsApp API</p>"],"blocks.builder-28bf8d5b62994127b37122a18833a8b0#text":[0,"<p><em>*Contatti attivi mensili si riferisce ai contatti con cui chatti in un mese. Invece di pagare per i contatti salvati, paga solo per i contatti con cui parli effettivamente.</em></p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Broadcast</p>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Qualificare e coinvolgere i lead in tempo reale con flussi di lavoro automatizzati</p>"],"blocks.builder-96b7bf4ca49640da927db87bc6d98426#text":[0,"<p>Capacità omnicanale</p>"],"blocks.builder-b3c556b6ea6c4f2dbff77f9b9ccf64dd#text":[0,"<p>Saperne di più</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Costruito per scala, non stress</p>"],"blocks.builder-1355134cab9e4a19bd36f060c6a3338c#text":[0,"<h2>Trengo vs respond.io: un rapido confronto delle funzionalità</h2>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Acquista un numero di telefono che non è connesso a un account WhatsApp Business corrente o registrati per un numero virtuale</li></ol>"],"blocks.builder-614bd7b9c2e24767b91c89a534f94bb6#text":[0,"<p>Strumenti di vendita che convertono </p>"],"blocks.builder-1a6807b352944aeab250f30c2271d28a#text":[0,"<ol><li><strong>1.</strong> Crea un account respond.io</li></ol>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Automatizza prenotazione appuntamento e riunione</p><p>- Condividi immediatamente le informazioni sui prodotti o sui servizi con il catalogo WhatsApp</p><p>- Sfrutta le API di chiamata WhatsApp Business per chiudere le offerte di alto valore più velocemente</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>AI che è effettivamente utile</p>"],"blocks.builder-e02a71e5d0ed4d028acab7157d0c6296#text":[0,"<h2>Configurazione rapida su respond.io</h2>"],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Voce</p>"],"blocks.builder-3fe5ca5a95c9456f9a3e9e54d091f2d3#text":[0,"<ol><li>1. Disattiva la verifica in due passaggi nel tuo account Meta.</li></ol>"],"blocks.builder-6cf1712fbe47430ba666dd00beeeb20d#text":[0,"<p>Funzionalità AI</p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-5b27f919a4ea4ad3b8e1c817c8e2bad3#text":[0,"<ul><li>Trengo è stato progettato per il supporto; le sue nuove funzionalità di marketing e vendita mancano di maturità</li></ul>"],"blocks.builder-e289e91385da467c831848a17805023f#text":[0,"<ol><li>2. Collega il tuo numero al tuo account aziendale Meta</li></ol>"],"blocks.builder-59adae57e2c445f5b5ad615901bc9be1#text":[0,"<p>rispondi.io</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Ottieni lead con Meta click per chattare annunci e annunci di messaggistica di TikTok</p>"],"blocks.builder-d27f1286d33948cbb750311a87ab62ef#text":[0,"<p>Migrazione dall'app WhatsApp Business all'API WhatsApp</p>"],"blocks.builder-a98da593113243c4b94fa7a1a2401a89#text":[0,"<p>Migrazione dell'API di WhatsApp da un altro BSP a respond.io</p>"],"blocks.builder-f305e2fb4be04ea3abf0e8267ca95891#text":[0,"<p>Per costi aggiuntivi</p>"],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Migra l'API WhatsApp da un altro BSP per respond.io</p>"],"blocks.builder-51b1aa5c847b43b4962499a1b6ebaf3b#text":[0,"<p>Generazione di lead completa </p>"],"blocks.builder-6dcdecf240c54b2092441fcc6b124a70#text":[0,"<ul><li>Ricevi supporto in poche ore, non in giorni: a differenza di Trengo, respond.io non ti lascia mai in sospeso</li></ul>"],"blocks.builder-58cfdbd4e0fe4d209b50fa8105328ce6#text":[0,"<p>Limitato</p>"],"blocks.builder-9d0035801fa2408bb650922908d22c53#text":[0,"<p>Prezzi</p>"],"blocks.builder-0e1a381809e2429cb3e10b6dc7e77ce7#text":[0,"<p>Automatizza le prenotazioni, condividi istantaneamente le informazioni sui prodotti con Meta Catalogs e accelera le trattative importanti o di alto valore con chiamate vocali.</p>"],"blocks.builder-6c8e9380b74a4f19affb69bacb73f4f9#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp a respond.io</li></ol>"],"blocks.builder-a2db2b1178ee4a9b9c27a19a3cc62a8a#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp a respond.io</li></ol>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Convertire con WhatsApp Automazione Vendite e Chiamata</p>"],"blocks.builder-59f49beff70e456aa4f00aad033b7296#text":[0,"<p>Crediti illimitati</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"3X il tuo fatturato con WhatsApp API, proprio come queste aziende"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Funzionalità AI</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Migrare da Sleekflow o da altri software per respond.io</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Combina agenti umani, automazione e agente IA per aumentare i ricavi su respond.io</li></ul>"],"blocks.builder-3cd522d205644c859454cff64b9afc8f#text":[0,"<h2>Convertire con automazione di vendita e chiamata</h2>"],"blocks.builder-9573ada602cd4bd1b7a03a522ba3cd08#text":[0,"<p>Incluso nel piano Crescita e superiori</p>"],"blocks.builder-571574835f3f4bd2a395396c82bce413#text":[0,"<ol><li>1. Disattiva la verifica in due passaggi nel tuo account Meta.</li></ol>"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Traccia i tempi di risposta, le prestazioni di annuncio e trasmissione e le conversioni per trasformare le informazioni in entrate.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Costi di Sleekflow $15 per numero WhatsApp al mese, il che rende costoso per le aziende con più numeri. Respond.io d'altra parte, non addebita alcun costo di installazione, costi di manutenzione o markup di messaggi per WhatsApp.</span></p>"],"blocks.builder-ed3fa9e95b754a60a2745440f416b934#text":[0,"<p>Partner affidabile</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Integrazioni native</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Il recente aumento dei prezzi di Sleekflow è venuto senza significativi miglioramenti delle caratteristiche, rendendo più difficile giustificare il costo. Manca ancora il supporto per canali ad alto impatto come TikTok, limitando la portata nei mercati chiave. E quando i volumi dei messaggi aumentano, gli utenti Sleekflow segnalano frequenti ritardi, bug e tempi di inattività. Per le imprese che cercano di scalare in modo affidabile ed efficiente sotto il profilo dei costi, potrebbe essere giunto il momento di procedere.</span></p>"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>AI Agent</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Perché respond.io è la migliore alternativa a Sleekflow</h2>"],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Prezzi personalizzati</p><p>Numero indefinito di utenti</p><p>Numero personalizzato di contatti</p><p>50 costruttori di flusso</p>"],"blocks.builder-b84880c19fac463e9ec102ceab4c09d9#text":[0,"<p>I nostri team di assistenza e successo clienti sono qui per aiutarti in ogni fase del percorso. Ti forniremo rapidamente consigli personalizzati in base ai tuoi obiettivi aziendali e ti forniremo assistenza 24 ore su 24, 7 giorni su 7.</p>"],"blocks.builder-fb1eced911d645d1998650e9ec5b9f20#text":[0,"<p>Agente AI</p>"],"blocks.builder-d7c610b6b1c8424d86c4dd2efe6c0940#text":[0,"<p>Per costi aggiuntivi</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#readMoreButtonLabel":[0,"Per saperne di più"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p>Starter: $79/month</p><p>5 utenti</p><p>Contatti Attivi Mensili Illimitati<span style=\"font-size: 0.875rem; font-family: InterVariable, sans-serif;\">*</span></p><p>100.000 contatti memorizzati</p><p>Nessun workflow</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Supporta alto volume di messaggi senza ritardo</p>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Verifica il tuo numero e sei pronto ad andare - mantieni il tuo numero, modelli, contatti e cronologia delle conversazioni!</li></ol>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Migrare facilmente alla soluzione API WhatsApp più potente</h2>"],"blocks.builder-af06638b85d14e49888e191457324d81#text":[0,"<p>Approfondimenti basati sui dati</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Quanto costa usare WhatsApp API con Sleekflow?"],"blocks.builder-82b0d6df4c9b4143acb5bda7229ed438#text":[0,"<p>Trengo</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Relazioni</p>"],"blocks.builder-fb5dc28c9737413990edbb7d9391efdc#text":[0,"<p>Integrazioni native</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Sicurezza e stabilità della piattaforma</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.title":[0,"Perché respond.io è la migliore alternativa a Trengo?"],"blocks.builder-559a790ceaa54a60ac7a085d870fc55f#text":[0,"<p>Integrazione dell'intelligenza artificiale con flussi di lavoro automatizzati</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>Intelligenza artificiale significativa e automazione</p>"],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>Scopri di più</p>"],"blocks.builder-cf92d0d6686e47fca0a796b3946c2092#text":[0,"<h2>Domande frequenti</h2>"],"blocks.builder-44905c57fff34af29f99ba285eba96cd#text":[0,"<ol><li>3. Verifica il tuo numero e sei pronto a partire: conserverai il tuo numero, i modelli, i contatti e la cronologia delle conversazioni!</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Canali Supportati</p>"],"blocks.builder-393a16d84b9a47f7997426e885c54b2a#text":[0,"<ol><li>2. Segui i <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">semplici passaggi sulla piattaforma respond.io</a> per migrare il tuo account</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Completa</p>"],"blocks.builder-de5b47a45b244edd8ef75c0067e09e0a#text":[0,"<p>Nuovo sulle piattaforme di messaggistica? Inizia facilmente</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Nessun aumento dei prezzi a sorpresa o downtime - solo affidabilità e risultati. Sleekflow è ottimo per le piccole squadre, ma se sei pronto a scalare, rispond.io costruito per i grandi campionati.</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>&nbsp;Segui le guide di connessione del canale passo dopo passo o raggiungi noi per ricevere assistenza di migrazione completa.</li></ol>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Segui i semplici passaggi <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">della piattaforma respond.io</a> per migrare il tuo account</li></ol>"],"blocks.builder-badb8ab106224e4ea863c0dcccec62d8#text":[0,"<p>Costi aggiuntivi</p>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp per respond.io</li></ol>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>A differenza della maggior parte dei provider, Respond.io supporta le chiamate VoIP, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram, canali personalizzati e altro ancora.</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Limitato</p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Catalogo WhatsApp</p>"],"blocks.builder-2b70e6f42e554a5a97ba885ec8f96947#text":[0,"<p>Saperne di più</p>"],"blocks.builder-885393b437b54f728804dad1ab3b02d0#text":[0,"<p>Migra da Sleekflow o altri software a respond.io</p>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Principalmente via e-mail, limitato supporto chat per piani di livello superiore</p>"],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp per respond.io</li></ol>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Mantenere con trasmissioni mirate</p>"],"blocks.builder-e23edb0abd8a42ea9cd887e64e763737#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp a respond.io</li></ol>"],"blocks.builder-5ba59645642941619a757cc4800120d3#text":[0,"<p>Canali supportati</p>"],"blocks.builder-75bd5a389ffa492f85f4841aa78b6b21#text":[0,"<p>Sfrutta WhatsApp Business Chiamate API per chiudere le offerte di alto valore più velocemente</p>"],"blocks.builder-f42d99c754ec42b98a2bef109cf370eb#text":[0,"<p>Prezzi trasparenti per un valore comprovato, nessuna sorpresa in bolletta</p>"],"blocks.builder-6dbc161df9b4400681f15444dc0902f3#text":[0,"<ul><li>Ottieni tutte le funzionalità promesse nel tuo piano, senza componenti aggiuntivi per l'automazione e l'intelligenza artificiale</li></ul>"],"blocks.builder-75d7d0cbcbbd47c5b7942202db4d37cb#text":[0,"<p>Saperne di più</p>"],"blocks.builder-1ff6844a10d145d8bbfcb044b08c8d1d#text":[0,"<ol><li>2. Collega il tuo numero al tuo account aziendale Meta</li></ol>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"Scopri di più"],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>Scopri di più</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>$15/ numero di telefono al mese</p>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Verifica il tuo numero e sei pronto ad andare - mantieni il tuo numero, modelli, contatti e cronologia delle conversazioni!</li></ol>"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Migra l'API WhatsApp da un altro BSP per respond.io</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Le recensioni del G2 di Respond.io mostrano il tempo più veloce per valutare e il ROI più forte di Sleekflow</li></ul>"],"blocks.builder-6f7d52b4440b4a1dbd2b5cc19fe1b91b#text":[0,"<p>-</p>"],"blocks.builder-9432d4175de544a89105ff9a1c5d4df1#text":[0,"<p>Supporto e stabilità</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Le aziende in crescita come la vostra richiedono affidabilità, niente cambiamenti improvvisi senza preavviso. Su respond.io puoi stare certo che otterrai ciò per cui ti sei iscritto. E se decidessi di espanderti, ti illustreremo in ogni momento le tue opzioni, senza lunghe attese o confusioni.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Gestisci conversazioni da TikTok, WhatsApp, e-mail, chiamate vocali e altro ancora, tutto in un unico posto. Invece di compartimenti stagni o caos, goditi conversazioni omnicanale nella posta in arrivo del team con un'interfaccia utente/esperienza utente eccezionale.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Quindi, vai oltre l'automazione di base. Mentre Trengo limita i tuoi flussi di lavoro, respond.io potenzia il tuo team con intelligenza artificiale avanzata, flussi di lavoro personalizzati e logica flessibile. In combinazione con funzionalità di gestione dei lead e report, è progettato per convertire i lead più rapidamente e su larga scala.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Hai bisogno di aiuto? Il nostro team di onboarding ti aiuterà a configurare il tutto in tempi rapidi. Restiamo al tuo fianco con assistenza di esperti 24 ore su 24, 5 giorni su 7 e supporto AI 24 ore su 24 nei fine settimana, senza costi aggiuntivi, per ogni piano.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Nel complesso, tutto ciò si traduce in un impatto reale: le nostre recensioni G2 dimostrano tempi di realizzazione del valore e ROI più rapidi rispetto a Trengo. In breve, Trengo ti fa solo conversare. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> ti fa ottenere conversioni.</span></p>"],"blocks.builder-d475a2bb681a43508da6079a121ef473#text":[0,"<p>Fornitore di soluzioni aziendali WhatsApp</p>"],"blocks.builder-78f51bf581f84bee9814ae8464628cd3#component#options#symbol#data#header":[0,"Aumenta di 3 volte i tuoi ricavi con l'API di WhatsApp, proprio come queste aziende"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Crea un account respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.title":[0,"Qual è la differenza di prezzo tra respond.io e Sleekflow?"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Scegli respond.io di supercharge marketing e vendite tramite chat</h2>"],"blocks.builder-fb092ecd9c914772927e796553421e50#text":[0,"<p>Aumentare la fidelizzazione dei clienti con trasmissioni mirate per promozioni, rinnovi, aggiornamenti e sondaggi CSAT.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Vi chiedete mai perché Sleekflow limita l'automazione? Si riduce ai prezzi. Le piattaforme che principalmente addebitano il conteggio degli utenti hanno pochi incentivi per aiutarti ad automatizzare, perché più automatizzate, il minor numero di utenti che devi pagare.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Risposta.io capovolge quel modello. I nostri prezzi mensili dei contatti attivi ti danno contatti totali illimitati e conversazioni illimitate, a differenza dei concorrenti che addebitano da blocchi di contatto o cap conversazioni per piano. Man mano che il volume della chat cresce, il costo per ogni contatto attivo mensile diminuisce, rendendolo più scalabile nel tempo. E dal momento che non facciamo pagare per utente, ti aiutiamo ad automatizzare di più per supportare la crescita dei clienti e gestire volumi elevati di chat — non importa quanto grande il tuo team ottiene.</span></p>"],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, costruito per l'intero ciclo di vita del cliente</h2>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>&nbsp;Segui le guide di collegamento del canale passo dopo passo o raggiungi il nostro team di supporto per assistenza.</li></ol>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>24/5 live chat, agente AI 24/7</p>"],"blocks.builder-330d6cc5a5db41b5b6495995800ea29c#text":[0,"<h2>Migra facilmente alla soluzione API WhatsApp più potente</h2>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Domande frequenti</h2>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Gestione Del Ciclo Di Vita Cliente</p>"],"blocks.builder-7a2d0b47c15543ffbc7035627080b734#text":[0,"<p>Gestione del ciclo di vita del cliente</p>"],"blocks.builder-e6d3d493c915425b987f346fa58bafbe#text":[0,"<p>Catalogo WhatsApp</p>"],"blocks.builder-8128cd9400d94766a9f9bdcd4ed14796#text":[0,"<p>Sia Trengo che <a href=https://respond.io/"http://respond.io/" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> unificano i canali di messaggistica più diffusi e incrementano il coinvolgimento dei clienti con strumenti di analisi di trasmissione, intelligenza artificiale e conversazione. Ma quando si tratta di <strong>trasparenza dei prezzi</strong> e <strong>automazione omnicanale matura</strong>, le loro capacità e il loro valore differiscono notevolmente. Scopri quale soluzione si adatta meglio alle tue esigenze.</p>"],"blocks.builder-ab2e63e67791415886838b9f692858fd#text":[0,"<p>Ottieni il successo in tutto l'imbuto</p>"],"blocks.builder-8f47390836904913a989cecde3626913#text":[0,"<h2>Migra facilmente alla soluzione API WhatsApp più potente</h2>"],"blocks.builder-536c47e7f71047469f7085cfd4edf239#text":[0,"<p>WhatsApp Business Calling API</p>"],"blocks.builder-5130cdae3e09492a8feef0933769739c#text":[0,"<ol><li>3. Verifica il tuo numero e sei pronto a partire: conserverai il tuo numero, i modelli, i contatti e la cronologia delle conversazioni!</li></ol>"],"blocks.builder-62651f320d9a461d8e1dfba73dfbf67b#text":[0,"<p>Aumenta la fedeltà dei clienti con comunicazioni mirate su promozioni, rinnovi, upgrade e sondaggi CSAT.</p>"],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>Scopri di più</p>"],"blocks.builder-d604bc8f9c494c629da25e525ed1685d#text":[0,"<p>Per costi aggiuntivi</p>"],"blocks.builder-6e4517c68c964d4ca6d158d9e6e44549#text":[0,"<p>Costruito per la scalabilità, non per lo stress</p>"],"blocks.builder-95883c46335241958f044c5f85b08734#text":[0,"<p>Avanzato</p>"],"blocks.builder-7e4dee04ed9b478e944c9b2adbff99f2#text":[0,"<ol><li><strong>2.</strong>&nbsp;Segui le istruzioni dettagliate per la connessione del canale o contatta il nostro team di supporto per ricevere assistenza.</li></ol>"],"blocks.builder-2b192efd16504b0cb49461d7b5f3fb1f#text":[0,"<p>Saperne di più</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.title":[0,"Perché ho bisogno di un'alternativa a Trengo?"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Automatizza le prenotazioni, condividi immediatamente le informazioni sui prodotti con Meta Catalogs e accelera le transazioni di alto valore o critiche con le chiamate vocali.</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Usa Meta click per chattare gli annunci per ottenere i lead in WhatsApp</p><p>- Avviare flussi di lavoro per rispondere e qualificare i lead istantaneamente</p><p>- Gestire l'intero ciclo di vita dei clienti WhatsApp in un'unica piattaforma</p><p>- Traccia le prestazioni del marketing WhatsApp con analisi approfondite</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-b20eb615ca7e4a6c87e49dab25fec51d#text":[0,"<p>Incluso nel piano Crescita e superiori</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Dare priorità ai lead, progettare i viaggi dei clienti per ogni fase del ciclo di vita o identificare i punti di ritiro comuni con l'analisi.</p>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Non perdere mai i cavi a causa di crash o tempi di inattività. A differenza di Sleekflow, respond.io garantisce il 99,999% di uptime.</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>Scopri di più</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.title":[0,"Sleekflow o respond.io hanno un migliore supporto al cliente?"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Stabilità in volumi di chat elevati</p>"],"blocks.builder-6e162a53957343079237aee28a70c2b2#text":[0,"<p><br></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Condividi immediatamente le informazioni sui prodotti o sui servizi con i Meta Catalogs</p>"],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Invia trasmissioni promozionali in scala</p><p>- Ricordare ai clienti i rinnovi o le opportunità di aggiornamento</p><p>- Condurre sondaggi di soddisfazione del cliente</p>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Ricordare ai clienti i rinnovi o le opportunità di aggiornamento</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow vs respond.io: Un rapido confronto delle funzionalità</h2>"],"blocks.builder-757f0f45ddb4464da1460cd95aafdaa4#text":[0,"<p>Cattura lead da Meta e TikTok, qualificali e rispondi all'istante con l'intelligenza artificiale, quindi ottimizza le prestazioni con analisi dettagliate.</p>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>AI Knowledge Sources</p>"],"blocks.builder-d3b8b8c78151473f92f004922a2b8596#text":[0,"<p>Saperne di più</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Supporto Onboarding</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Mantenimento con trasmissioni mirate </h2>"],"blocks.builder-fcb45e2475084b34b982bd00e76c9ac1#text":[0,"<p>App WhatsApp Business + API</p>"],"blocks.builder-c734f00fd3884886ae3149bd819302c2#text":[0,"<p>Solo durante l'orario d'ufficio CET</p>"],"blocks.builder-ec00d05b244c4474b2944f99f72a7e0a#text":[0,"<p>Tieni traccia dei tempi di risposta, delle prestazioni degli annunci e delle trasmissioni, nonché delle conversioni per trasformare le informazioni in ricavi.</p>"],"blocks.builder-5cf433312e85403699013ab837147dc2#text":[0,"<ol><li>2. Segui i <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">semplici passaggi sulla piattaforma respond.io</a> per migrare il tuo account</li></ol>"],"blocks.builder-47a873953ef54464bf37ac18a2c256f5#text":[0,"<ul><li>Respond.io migliora i risultati di marketing, vendite e supporto con strumenti omnicanale e analisi dettagliate</li></ul>"],"blocks.builder-1d503d2054c74c31a4be25129c9e5f97#text":[0,"<p>Trengo potrebbe essere la soluzione ideale per iniziare, ma respond.io ti porta al livello successivo con flussi di lavoro omnicanale più intelligenti, maggiori ricavi e una piattaforma pensata per far crescere la tua attività.</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>Man mano che il volume della chat cresce, il costo per mensile Active Contact scende</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.3.title":[0,"Qual è la differenza di prezzo tra respond.io e Trengo?"],"blocks.builder-649e6e87ae694d3cacaea885eb8644e9#text":[0,"<p>Chat dal vivo 24 ore su 24, 5 giorni su 7, agente AI 24 ore su 24, 7 giorni su 7</p>"],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Strumenti di vendita che convertono</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Cattura i cavi con il marketing omnicanale</h2>"],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Traccia e gestisci conduce attraverso ogni fase del ciclo di vita</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"Che cosa rende respond.io la migliore alternativa Sleekflow?"],"blocks.builder-45b71c076c5c452c8dd157feabcf239a#text":[0,"<p>Fidelizzazione dei clienti su larga scala</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Generazione di piombo estesa</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p>Premium: $349/mese</p><p>5 utenti</p><p>20.000 contatti memorizzati</p><p>25 costruttori di flusso</p>"],"blocks.builder-b25a0306f94e4afe8f8910519724a339#text":[0,"<p>Sebbene Trengo non supporti alcuni canali chiave e addebiti costi aggiuntivi per il VoIP, <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">respond.io</a> unifica chiamate, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram e altro ancora.</p>"],"blocks.builder-a08d6a5e754a4240a9effb00488ac090#text":[0,"<p>Costi di conversazione ($ 17/ogni 100 conversazioni aggiuntive)</p><p>Tariffe di Flowbot Automation </p><p>Tariffe del viaggio AI</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Clicca per Attivatori di Automazione degli Annunci Chat</p>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-d6920a4ffe7b4093b2ffe5a39c032268#text":[0,"<p>Migrazione dell'API di WhatsApp da un altro BSP a respond.io</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Prezzi che premia la crescita</p>"],"blocks.builder-d3b07faa321b484697315e839b81ed6c#text":[0,"<p>💰</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>$279/mese</p><p>10 utilizzatori</p><p>1.000 Contatti Attivi Mensili</p><p>100.000 contatti memorizzati</p><p>Tutte le funzionalità,</p><p>Flussi di lavoro illimitati</p>"],"blocks.builder-8f8e40b2ef2248a884a5dc48ed2ced6c#text":[0,"<ul><li>Le automazioni aggiuntive di Trengo sono macchinose e limitate a un canale alla volta</li></ul>"],"blocks.builder-e415fe0bd1e04720942382b2ae8c12f2#text":[0,"<p>Saperne di più</p>"],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp per respond.io</li></ol>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Perché ho bisogno di un'alternativa Sleekflow?"],"blocks.builder-c94705c15dcd400b840c7fb3f3eca1b2#text":[0,"<ol><li>1. Acquista un numero di telefono non collegato a un account WhatsApp Business corrente o registrati per un numero virtuale</li></ol>"],"blocks.builder-b21df6537d434b8384db4dbba0284424#text":[0,"<p>Rapporti</p>"],"blocks.builder-33ca589e89a74eb990a00c7a36b15e2d#text":[0,"<h2>Perché respond.io è la migliore alternativa a Trengo</h2>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>Scopri di più</p>"],"blocks.builder-8b129b8eb52d47668419cbf4a963648d#text":[0,"<p>Supporto all'onboarding</p>"],"blocks.builder-234cc065ac074275af56a06388f3dd8c#text":[0,"<p>Nessuna commissione nascosta o aumenti di prezzo a sorpresa: solo valore che produce risultati. Mentre Trengo limita la tua crescita e grava sul tuo budget, respond.io sblocca il ROI su larga scala.</p>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Capture lead con WhatsApp Marketing</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Prenota una demo su misura con i nostri esperti interni per vedere come </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">risponde. o</a><span style=\"color: rgb(255, 255, 255);\"> incontra i tuoi casi d'uso specifici o iscriviti a una prova gratuita. Quando sei pronto a fare l'interruttore, il nostro team di onboarding è lieto di offrire assistenza guidata per una migrazione fluida e il supporto è disponibile 24 ore su 24, 7 giorni su 7, se hai bisogno di aiuto.</span></p>"],"blocks.builder-15544987ca454c1b9acdd544471a27d9#text":[0,"<p>Bozze di messaggi assistite dall'intelligenza artificiale</p>"],"blocks.builder-871f9e7fdec541eda01ef49d2163a152#text":[0,"<p>Trengo addebita costi aggiuntivi non elencati per l'automazione. <a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\">Respond.io</a> offre crediti IA illimitati e automazione flessibile per la scalabilità.</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Tutti i canali</p>"],"blocks.builder-8096bb645a8646a69505442ecac4d1e0#text":[0,"<ul><li>Gestisci chiamate VoIP, e-mail, TikTok, WhatsApp e altro ancora nella posta in arrivo del team</li></ul>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo non è la soluzione ideale per le aziende con grandi volumi di messaggi, a causa degli elevati costi di conversazione e della tendenza a subire ritardi sotto pressione. L'automazione è fondamentale per la crescita, ma Trengo applica un costo aggiuntivo per essa, il che rappresenta una sorpresa frustrante per molti team.</span></p>\n<p><span style=\"color: rgb(255, 255, 255);\">Il supporto limitato dei canali, come la mancanza di integrazione con TikTok, rende la scalabilità ancora più difficile. E se riscontri problemi o hai bisogno di assistenza, aspettati di aspettare giorni per una risposta da Trengo, come dimostrano le recensioni dei clienti. Scegli un'alternativa come respond.io per commercializzare, vendere e supportare su qualsiasi canale utilizzando l'automazione avanzata e l'intelligenza artificiale, senza costi imprevisti.</span></p>\n"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. Disattiva la verifica in 2 passaggi nel tuo account Meta.</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>Migrare facilmente alla soluzione API WhatsApp più potente</h2>"],"blocks.builder-712680dab66a49cd8ecb1f7c9ef3a2e1#text":[0,"<p>Flussi di lavoro di automazione della chat</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-9572783160af431392be2e1eaef661ba#text":[0,"<p>API per le chiamate aziendali di WhatsApp</p>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>Conduce sondaggi di soddisfazione del cliente</p>"],"blocks.builder-01558e1b8ef5441aaba8af4d015c84f4#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trengo offre supporto tramite e-mail e messaggistica per il piano Boost ed è raggiungibile solo tramite chat dal vivo durante l'orario d'ufficio CET per i clienti con piani di livello superiore. Anche in questo caso, le recensioni dei clienti menzionano spesso tempi di risposta scadenti e scarsa qualità dell'assistenza.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io offre assistenza clienti 24 ore su 24, 5 giorni su 7 e chat AI attiva 24 ore su 24 nei fine settimana per tutti i piani, con Customer Success Manager disponibili per una crescita aziendale personalizzata. L'eccellente assistenza clienti è un nostro punto d'orgoglio, un'affermazione supportata dalle recensioni positive dei clienti.</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>Funzionalità WhatsApp</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. Collega il tuo nuovo account API WhatsApp per respond.io</li></ol>"],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>Scopri di più</p>"],"blocks.builder-25570b483f0b4a1da904203cdf67f63d#text":[0,"<ol><li><strong>2.</strong>&nbsp;Segui le guide dettagliate sulla connessione dei canali o contattaci per ricevere assistenza completa sulla migrazione.</li></ol>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>Misurare e migliorare le prestazioni di marketing con analisi approfondite</p>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>Disponibilità</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>Ritenzione del cliente su scala</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*I contatti attivi mensili si riferiscono ai contatti con cui si chatta tra un mese. Invece di pagare per i contatti memorizzati, pagare solo per i contatti in realtà parlare.</em></p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>Solo per WhatsApp</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>Nuovo alle piattaforme di messaggistica? Inizia facilmente</p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>AI che non può imparare da te manca di impatto; Sleekflow AI supporta solo fonti di formazione PDF</li></ul>"],"blocks.builder-69b4ca58ded44aad80584628dc00771d#text":[0,"<p>Migrazione dall'app WhatsApp Business all'API WhatsApp</p>"],"blocks.builder-63192f2e4ba8473cb41e18aa1c4fb11c#text":[0,"<p><strong>Starter:</strong> $79/mese</p><ul><li>5 utenti</li><li>Contatti attivi mensili illimitati</li><li>Nessun flusso di lavoro</li></ul>"],"blocks.builder-4a6249e84fa7460aac2e72d1d70c36b0#text":[0,"<p>Voce su protocollo Internet (VoIP)</p>"],"blocks.builder-2a3984a0c4da4bfba1c50936bbf88249#text":[0,"<p><strong>Crescita:</strong> $159/mese</p><ul><li>10 utenti</li><li>1.000 contatti attivi mensili*</li><li>Flussi di lavoro illimitati</li></ul>"],"blocks.builder-edde2da86b034e8d9cccb01e375477d5#text":[0,"<p><strong>Avanzato:</strong> $279/mese</p><ul><li>10 utenti</li><li>1.000 contatti attivi mensili</li><li>Tutte le funzionalità di automazione e integrazione</li><li>Flussi di lavoro illimitati</li></ul><p><em>Contatta respond.io per piani aziendali personalizzati.</em></p>"],"blocks.builder-d33bfe5523934e109fff2f8ce948b61f#text":[0,"<p><strong>Potenziamento:</strong> $164/mese</p><ul><li>5 utenti</li><li>300 conversazioni/mese*</li></ul><p><em>*Le conversazioni hanno una finestra di 7 giorni</em></p>"],"blocks.builder-c67e5d93e6124b2b90940eeb74cf516b#text":[0,"<p><strong>Azienda:</strong> Prezzi personalizzati</p><ul><li>Numero indefinito di utenti</li><li>Numero personalizzato di conversazioni</li></ul>"],"blocks.builder-8709d64025cd48dc86170d00cacebdfb#text":[0,"<p>chiamate</p>"],"blocks.builder-15ae4fbe369840d68c8d69c99094ed9a#text":[0,"<ul><li>API per le chiamate aziendali di WhatsApp</li><li><span style=\"font-size: 14px;\">Chiamate di Messenger </span><em style=\"font-size: 14px;\">(Prossimamente)</em></li><li><span style=\"font-size: 14px;\">Voce su protocollo Internet (VoIP)</span></li></ul>"],"blocks.builder-f1e59c0aa24d4094b9a1a97538cf1371#text":[0,"<p><strong>Pro:</strong> $274/mese</p><ul><li>5 utenti</li><li>1.000 conversazioni/mese</li></ul>"]}]}],"blocks":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"layerName":[0,"CP-Hero"],"id":[0,"builder-5cb488ca46734754b339d3f2c0795445"],"properties":[0,{"id":[0,"demo-form"]}],"meta":[0,{"previousId":[0,"builder-2ebd847515e94e3abb9891cdd5bf2196"]}],"component":[0,{"name":[0,"Core:Section"],"options":[0,{"maxWidth":[0,1200],"lazyLoad":[0,false]}],"isRSC":[0,null]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-148cb7bfac054780900c9e7b67564dce"],"meta":[0,{"previousId":[0,"builder-ca82b86a29fb4136a9276728ce95081e"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-a06576c321b2412689bd3e3a1fb3a8de"],"meta":[0,{"previousId":[0,"builder-ab092101bff54962951b6ac89f3672b9"]}],"children":[1,[[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-92b2adcedd844b0ca1cc038e01928e31"],"meta":[0,{"previousId":[0,"builder-a9f02d28ae8d4a52bfc6ed60c46f7f96"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<h1>L'alternativa di Trengo alle conversioni di scala, non ai costi</h1>"]}],"isRSC":[0,null]}],"responsiveStyles":[0,{"large":[0,{"display":[0,"flex"],"flexDirection":[0,"column"],"position":[0,"relative"],"flexShrink":[0,"0"],"boxSizing":[0,"border-box"],"marginTop":[0,"0px"],"lineHeight":[0,"1.25px"],"height":[0,"auto"],"color":[0,"#ffffff"],"fontSize":[0,"3rem; line-height: 3.75rem;"],"letterSpacing":[0,"-0.96px"],"fontWeight":[0,"600"],"textAlign":[0,"center"]}],"medium":[0,{"textAlign":[0,"center"],"marginLeft":[0,"auto"]}],"small":[0,{"fontSize":[0,"2.25rem; line-height: 2.5rem;"],"textAlign":[0,"center"]}]}]}],[0,{"@type":[0,"@builder.io/sdk:Element"],"@version":[0,2],"id":[0,"builder-234cc065ac074275af56a06388f3dd8c"],"meta":[0,{"previousId":[0,"builder-10d3317a0b1f4fb3b2420168dd6ba6c1"],"translated":[0,true],"transformed.text":[0,"localized"],"localizedTextInputs":[1,[[0,"text"]]]}],"component":[0,{"name":[0,"Text"],"options":[0,{"text":[0,"<p>Nessuna commissione nascosta o aumenti di prezzo a sorpresa: solo valore che produce risultati. 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L'alternativa di Trengo alle conversioni di scala, non ai costi

Nessuna commissione nascosta o aumenti di prezzo a sorpresa: solo valore che produce risultati. Mentre Trengo limita la tua crescita e grava sul tuo budget, respond.io sblocca il ROI su larga scala.

Trengo vs respond.io: un rapido confronto delle funzionalità

Sia Trengo che respond.io unificano i canali di messaggistica più diffusi e incrementano il coinvolgimento dei clienti con strumenti di analisi di trasmissione, intelligenza artificiale e conversazione. Ma quando si tratta di trasparenza dei prezzi e automazione omnicanale matura, le loro capacità e il loro valore differiscono notevolmente. Scopri quale soluzione si adatta meglio alle tue esigenze.


Trengo

respond.io

WhatsApp Capabilities

WhatsApp Business Solution Provider

WhatsApp Business Calling API

WhatsApp Business App + API

WhatsApp Catalog

Broadcasts

Omnichannel Capabilities

Supported Channels

Calls

Voice over Internet Protocol (VoIP)

  • API per le chiamate aziendali di WhatsApp
  • Chiamate di Messenger (Prossimamente)
  • Voce su protocollo Internet (VoIP)

Customer Lifecycle Automation

Customer Lifecycle Management

All channels

Chat Automation Workflows

For additional fees

Click to Chat Automation Triggers

Reports

Limited

AI Features

AI Agent

For additional fees

Included in Growth plan and above

AI Assisted Message Drafts

Limited credits

Unlimited credits

AI integration with Automated Workflows

For additional fees

Included in Growth plan and above

Support and Stability

Onboarding Support

Limited

Availability

Only during office hours CET time

24/5 live chat, 24/7 AI agent

Supports High Message Volume without Lagging

Pricing

Entry

Boost: $164/month

  • 5 users
  • 300 conversations/month*

*Conversations have a 7-day window

Starter: $79/month

  • 5 users
  • Unlimited Monthly Active Contacts
  • No workflows

Mid-tier

Pro: $274/month

  • 5 users
  • 1,000 conversations/month

Growth: $159/month

  • 10 users
  • 1,000 Monthly Active Contacts*
  • Unlimited workflows

Advanced

Enterprise: Custom pricing

  • Undefined number of users
  • Custom number of conversations

Advanced: $279/month

  • 10 users
  • 1,000 Monthly Active Contacts
  • All automation and integration features
  • Unlimited workflows

Contact respond.io for customized enterprise plans.

Additional fees

Conversation fees ($17/each additional 100 conversations)

Flowbot Automation fees

AI Journey fees

-

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Migra facilmente alla soluzione API WhatsApp più potente

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Acquista un numero di telefono non collegato a un account WhatsApp Business corrente o registrati per un numero virtuale
  1. 2. Collega il tuo numero al tuo account aziendale Meta
  1. 3. Collega il tuo nuovo account API WhatsApp a respond.io
  1. 3. Collega il tuo nuovo account API WhatsApp a respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Disattiva la verifica in due passaggi nel tuo account Meta.
  1. 2. Segui i semplici passaggi sulla piattaforma respond.io per migrare il tuo account
  1. 3. Verifica il tuo numero e sei pronto a partire: conserverai il tuo numero, i modelli, i contatti e la cronologia delle conversazioni!

Perché respond.io è la migliore alternativa a Trengo

🛠️

Built for scale, not stress

  • Gestisci chiamate VoIP, e-mail, TikTok, WhatsApp e altro ancora nella posta in arrivo del team
  • Interfaccia utente/esperienza utente moderna progettata per volumi di conversazione elevati; senza ritardi o tempi di inattività
  • Ricevi supporto in poche ore, non in giorni: a differenza di Trengo, respond.io non ti lascia mai in sospeso

🏆

Achieve success across the funnel

  • Trengo è stato progettato per il supporto; le sue nuove funzionalità di marketing e vendita mancano di maturità
  • Le automazioni aggiuntive di Trengo sono macchinose e limitate a un canale alla volta
  • Respond.io migliora i risultati di marketing, vendite e supporto con strumenti omnicanale e analisi dettagliate

💰

Transparent pricing for proven value, no bill shock

  • Ottieni tutte le funzionalità promesse nel tuo piano, senza componenti aggiuntivi per l'automazione e l'intelligenza artificiale
  • Paga solo per i contatti con cui parli in un mese
  • Le recensioni G2 di Respond.io mostrano un tempo di realizzazione del valore più rapido e un ROI più forte rispetto a Trengo

Vai oltre con respond.io: più potenza, più crescita, meno problemi

Trengo potrebbe essere la soluzione ideale per iniziare, ma respond.io ti porta al livello successivo con flussi di lavoro omnicanale più intelligenti, maggiori ricavi e una piattaforma pensata per far crescere la tua attività.

Chiamate e chat in un'unica casella di posta

Sebbene Trengo non supporti alcuni canali chiave e addebiti costi aggiuntivi per il VoIP, respond.io unifica chiamate, e-mail, WhatsApp, TikTok, Facebook Messenger, Instagram e altro ancora.

Saperne di più

Gestione del ciclo di vita del cliente

Dai priorità ai lead con intenzioni elevate, progetta percorsi cliente per ogni fase del ciclo di vita o identifica i punti di abbandono più comuni tramite analisi.

Saperne di più

AI e automazione senza limiti

Trengo addebita costi aggiuntivi non elencati per l'automazione. Respond.io offre crediti IA illimitati e automazione flessibile per la scalabilità.

Saperne di più

Partner affidabile

I nostri team di assistenza e successo clienti sono qui per aiutarti in ogni fase del percorso. Ti forniremo rapidamente consigli personalizzati in base ai tuoi obiettivi aziendali e ti forniremo assistenza 24 ore su 24, 7 giorni su 7.

Saperne di più

Integrazioni native

Arricchisci i dati con HubSpot, Salesforce, Google Sheets e altro ancora. Utilizza Salesforce con il nostro piano Starter, mentre è disponibile solo con il piano Pro di Trengo.

Saperne di più

Approfondimenti basati sui dati

Tieni traccia dei tempi di risposta, delle prestazioni degli annunci e delle trasmissioni, nonché delle conversioni per trasformare le informazioni in ricavi.

Saperne di più

Generazione di lead completa

Cattura lead da Meta e TikTok, qualificali e rispondi all'istante con l'intelligenza artificiale, quindi ottimizza le prestazioni con analisi dettagliate.

Saperne di più

Strumenti di vendita che convertono

Automatizza le prenotazioni, condividi istantaneamente le informazioni sui prodotti con Meta Catalogs e accelera le trattative importanti o di alto valore con chiamate vocali.

Saperne di più

Fidelizzazione dei clienti su larga scala

Aumenta la fedeltà dei clienti con comunicazioni mirate su promozioni, rinnovi, upgrade e sondaggi CSAT.

Saperne di più

Migra facilmente alla soluzione API WhatsApp più potente

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Acquista un numero di telefono non collegato a un account WhatsApp Business corrente o registrati per un numero virtuale
  1. 2. Collega il tuo numero al tuo account aziendale Meta
  1. 3. Collega il tuo nuovo account API WhatsApp a respond.io
  1. 3. Collega il tuo nuovo account API WhatsApp a respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Disattiva la verifica in due passaggi nel tuo account Meta.
  1. 2. Segui i semplici passaggi sulla piattaforma respond.io per migrare il tuo account
  1. 3. Verifica il tuo numero e sei pronto a partire: conserverai il tuo numero, i modelli, i contatti e la cronologia delle conversazioni!

Configurazione rapida su respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Crea un account respond.io
  1. 2. Segui le guide dettagliate sulla connessione dei canali o contattaci per ricevere assistenza completa sulla migrazione.

New to messaging platforms? Get started easily

  1. 1. Crea un account respond.io.
  1. 2. Segui le istruzioni dettagliate per la connessione del canale o contatta il nostro team di supporto per ricevere assistenza.

Domande frequenti

Trengo è la soluzione ideale per le piccole imprese con meno di 5 agenti che inviano pochi messaggi ai clienti su WhatsApp, Facebook e Instagram.

Le aziende più grandi con volumi di conversazioni elevati e che necessitano di funzionalità avanzate per più utenti e team dovrebbero prendere in considerazione respond.io. Il nostro prodotto è ideale per le aziende B2C che desiderano aumentare il proprio fatturato o la propria attività tramite chiamate, e-mail e canali di messaggistica popolari come TikTok, WhatsApp e altri ancora.

Storie di successo reali dei clienti.

3x i tuoi risultati aziendali con respond.io 🚀