respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-0nisp5ga002"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"6lusfj8gikc"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-zbdg7t6sftr"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"pek9mhiphbl"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"46015f52e42a4832b72004961adff328"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Telegram Marketing - nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Telegram work for your business and not the other way round</li></ul>"],"slug":[0,"telegram"],"createdDate":[0,1616057077000],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"blocks":[1,[[0,{"id":[0,"builder-pixel-trhmkhf3u19"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576243808],"firstPublished":[0,1731493228011],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"hi10gdxzoa"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-haqdi5wtxrb"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"n5djufwpql"]}]}]}]]],"goals":[1,[[0,{"goal":[0,"Track the entire customer journey"]}],[0,{"goal":[0,"Improve response times with automated routing"]}],[0,{"goal":[0,"Streamline booking process"]}],[0,{"goal":[0,"Improve team collaboration across 8 branches"]}]]],"solutions":[1,[[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Set up routing for faster responses"]}],[0,{"solution":[0,"Streamlined the booking process with canned replies"]}],[0,{"solution":[0,"Enable 22 sales agents to collaborate in a team inbox"]}]]],"useCases":[1,[]],"metrics":[1,[[0,{"metric":[0,"99.97%"],"results":[0,"follow-up rate"]}],[0,{"metric":[0,"60%"],"results":[0,"reduction in sales cycle time"]}],[0,{"metric":[0,"3x"],"results":[0,"increase in ad-driven leads in 3 months"]}]]],"logo":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/3AhoGUZvfZCnuHRGCFNZQO/e1953a22d707cf46d6746292de524356/schuvatours-logo.png"],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/4SYziX0xtsxTd8BI8gky5d/0f36e88e48c1fedcd4b582addb1fd5d4/SchuVar_Tours_-_Cover.jpg"],"title":[0,"SchuVar Tours Shortens Sales Cycle by 60% Across 8 Branches"],"seoMeta":[0,{"title":[0,"SchuVar Tours Shortens Sales Cycle by 60% Across 8 Branches"],"description":[0,"Learn how your business can shorten the sales cycle, streamline booking and improve agent collaboration just like SchuVar Tours did."]}],"content":[0,"<p>SchuVar Tours is a wholesale travel agency with eight branches across Nicaragua, offering local and international travel services. Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <i>Message us on WhatsApp to book your trip.</i> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/"/n target=\"_blank\"\n rel=\"noopener \"\n >single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation/"/n target=\"_blank\"\n rel=\"noopener \"\n >automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a \n href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp promotional broadcasts</a>.</p><blockquote><p><i>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</i> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"1548\"\n height=\"811\"\n alt=\"Image of a group of tourists\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.908754623921085;\"\n />\n </picture>\n <h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <b>60% faster sales cycle</b>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <b>nearly 100% follow-up rate</b>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <b>40% of its leads from paid ads</b>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today.</p>"]}]}],[0,{"data":[0,{"personInCharge":[0,"David Fiala, Co-founder of Praga Medica"],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-0nisp5ga002"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"6lusfj8gikc"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over 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Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-haqdi5wtxrb"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"n5djufwpql"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-zroljecs13"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"marv041p0b"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. Respond.io’s AI-powered workflows also helped them <b>filter out 97% of spam</b>, allowing consultants to spend their time with real customers instead of irrelevant messages.</p><p>Most impressively, the business achieved a <b>50% reduction in first response times</b>, resulting in faster lead engagement and improved chances of conversion. With consultants now fully onboarded and trained to use respond.io, Praga Medica has a streamlined communication process that supports long-term growth.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today! </p>"],"goals":[1,[[0,{"goal":[0,"Integrate data from conversations with CRM"]}],[0,{"goal":[0,"Reengage leads from chats"]}],[0,{"goal":[0,"Reduce spam so consultants can focus on qualified leads"]}],[0,{"goal":[0,"Convert more leads by reducing response times"]}]]],"hidden":[0,false],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/4qjLNbcX2ELFYk6eKgHuSs/4e915f711dc966dcb7b28fbe4fc94676/Pragamedica_-_Cover.jpg"],"location":[0,"Czech Republic"],"title":[0,"Praga Medica Recovers 70% More Global Leads with WhatsApp + respond.io"],"publishedOn":[0,"2025-06-23T00:00+08:00"],"logo":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/39Yb7Pq9TRphoqlxG6oZDO/8e059fe3ff3e6d82cda89af5395e87c1/logo-pragamedica.svg"],"metrics":[1,[[0,{"results":[0,"more leads recovered"],"metric":[0,"70%"]}],[0,{"metric":[0,"97%"],"results":[0,"of spam filtered out"]}],[0,{"results":[0,"reduction in first response times"],"metric":[0,"50%"]}]]],"solutions":[1,[[0,{"solution":[0,"Gained lead contact data by switching to WhatsApp API from webchat"]}],[0,{"solution":[0,"Integrated WhatsApp API with CRM via HTTP requests and webhooks"]}],[0,{"solution":[0,"Used AI to filter out spam leads"]}],[0,{"solution":[0,"Reduced response times with AI agent "]}]]],"seoMeta":[0,{"description":[0,"Learn how medical tourism facilitator Praga Medica slashed response times, eliminated spam and reengaged leads with respond.io."],"title":[0,"Praga Medica Recovers 70% More Leads with WhatsApp + respond.io"]}]}]}],[0,{"data":[0,{"tags":[1,[[0,"Education"]]],"slug":[0,"sleekflow-alternative-review-by-getutor"],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/3TylPYvknnFGrkTL0GUFN7/2761d2ac8ab106536f27a11a279daea0/assets_2F11f7a662b80a4675973850b067c01fa5_2Fe9ba8c6d9094437294ef62117cc991ca"],"hidden":[0,false],"website":[0,"https://www.getutor.com.hk/en/"],"name":[0,"GETUTOR Said Goodbye to Sleekflow - and Hello to 24% More Sales"],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168497],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"name":[0,"IMAP/SMTP"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}]}],"variations":[0,{}],"lastUpdated":[0,1736391114077],"firstPublished":[0,1731493227888],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"sortByGroup":[0,22],"documentation":[0,"https://help.respond.io/email/other-email"],"learnMore":[0,""],"publisherName":[0,"respond.io"],"categoryLink":[0,"https://respond.io/integrations?channel=Email"],"name":[0,"IMAP/SMTP"],"createdDate":[0,1616061553000],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f6c0_email.svg"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"updatedOn":[0,1720097894000],"headerColor":[0,"#f3f3f3"],"connect":[0,"https://app.respond.io/space/settings/channels"],"slug":[0,"imap-smtp"],"categories":[1,[[0,"email"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"group":[0,"Channels/Email-1"],"hidden":[0,false],"contents":[0,"<p id=\"\">Send and receive emails with the benefits of respond.io’s powerful messaging capabilities.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Beauté"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6ed794f0e48f48f59c16eb9210208791"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407565900],"id":[0,"6ed794f0e48f48f59c16eb9210208791"],"name":[0,"Dermocosmetics"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621473],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623713],"data":[0,{"slug":[0,"dermocosmetics"],"updatedOn":[0,1673496679000],"createdDate":[0,1673496679000],"name":[0,"Dermocosmetics"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-pmlboctenk"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nurtvfpijvr"]}]}],"website":[0,"https://emaxbeaute.com/"],"contentfulReference":[0,"5IAkj4ILKqfaoSDWMzOZ3N"],"useCases":[1,[[0,{"name":[0,"Conversational Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!&quot;</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"language":[0,"en"],"locale":[0,"Default"],"data":[0,null],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Bảo mật và ổn định của nền tảng</p>"],"blocks.builder-384b661345144247b795d38c1444dd9e#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Trình độ cao</p>"],"blocks.builder-0c4201ba846a4cdca4545223a5169053#text":[0,"<p>Đánh giá cho thấy bộ phận hỗ trợ của Wati rất khó liên hệ và việc đăng ký sử dụng phải trả thêm phí. Respond.io nhanh chóng cung cấp cho bạn lời khuyên phù hợp với mục tiêu kinh doanh và hỗ trợ bạn 24/7 sau đó.</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-d0e89fbb16fa4110960cba85b04fc4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#header":[0,"Tăng gấp 3 lần doanh thu của bạn với WhatsApp API, giống như những doanh nghiệp này"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>Đại lý AI.</p>"],"blocks.builder-6e77065d4f5048f2913fd6ea00110b65#text":[0,"<p>Khả năng tự động hóa của Wati bị hạn chế và phải tính thêm phí cho tác nhân AI. Respond.io cung cấp tín dụng AI không giới hạn và khả năng tự động hóa linh hoạt để mở rộng quy mô.</p>"],"blocks.builder-b5c6a7eaef3a4058848488ea99182cb0#text":[0,"<p><b>Premium</b><strong>: </strong>$349/month</p><p>5 users</p><p>20,000 stored contacts</p><p>25 flow builders</p>"],"blocks.builder-4ff72fc0d7e14d3da542ceb6ea4d6ed0#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Công cụ bán hàng chuyển đổi</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Tất cả các kênh</p>"],"blocks.builder-d80a424868bd4177a71b86de672070bb#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-3794ca7d90a046fca2669de1c5bec276#text":[0,"<ul><li>Respond.io ưu tiên kết quả tiếp thị, bán hàng và hỗ trợ bằng các công cụ đa kênh và phân tích chi tiết</li></ul>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.</li></ol>"],"blocks.builder-042ce24838ee4ccca6e854fc9a0b283a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ad6142a5951449c3b73dc2e8bd719615#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-859eac967c684ac48a07e4199dcac6b4#text":[0,"<ol><li><strong>1.</strong> Tạo tài khoản respond.io</li></ol>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-69054e6dd09547209bdb296a9753628a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-3561938826994181a9d4aecca5aced11#text":[0,"<p>Pricing</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>$15/số điện thoại/tháng</p>"],"blocks.builder-41b65d4250bc4b2b8a01a803de15954a#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Nhắc nhở khách hàng về việc gia hạn hoặc nâng cấp cơ hội</p>"],"blocks.builder-df2b75f6cd1c482895433973711a882f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d16a477b8a4f4dd0a4ae5057f0026ec3#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>Khả dụng</p>"],"blocks.builder-867e35eaed8a4a50bba3f37a81249d2a#text":[0,"<p>WhatsApp Business Calling API</p>"],"blocks.builder-0ef63b367b7a4e2481689a47d936784f#text":[0,"<p>Công cụ bán hàng chuyển đổi </p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*Danh bạ hoạt động hàng tháng là danh bạ mà bạn trò chuyện trong một tháng. Thay vì trả tiền cho các số liên lạc đã lưu, hãy chỉ trả tiền cho những số liên lạc mà bạn thực sự nói chuyện.</em></p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>AI không thể học hỏi từ bạn sẽ không có tác động; AI Sleekflow chỉ hỗ trợ các nguồn đào tạo PDF</li></ul>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>Sắp ra mắt!</p>"],"blocks.builder-1b7a30e1a3d94fe18924e2d4a9d98b2d#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-fc38da52e7344202bb9ac91ca10c0f07#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-283de9f27ad84e4ea9cff07a03e6ebf2#text":[0,"<p>Hộp thư đến của Wati chỉ giới hạn ở WhatsApp và Instagram và không hỗ trợ cuộc gọi. Respond.io hợp nhất VoIP, email, WhatsApp, TikTok, Facebook Messenger, Instagram và nhiều hơn nữa.</p>"],"blocks.builder-928c652f3fc44630bbdca38fcc52ef2a#text":[0,"<p>Meta Business Partner</p>"],"blocks.builder-6e90416e5b5e4f15888f127d6e276323#text":[0,"<p><b>Pro</b><strong>:</strong> $149/month</p><p>3 users</p><p>5,000 stored contacts</p><p>3 flow builders</p>"],"blocks.builder-0a8d7372216f45e0b745ebab024e427d#text":[0,"<h2>Tại sao respond.io là lựa chọn thay thế tốt nhất cho Wati</h2>"],"blocks.builder-da67c910338d4745970efb044ca95e71#text":[0,"<p>Only for WhatsApp</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠&nbsp;</p>"],"blocks.builder-3e5a6cc66451449d8c23f4f9a3d0d312#text":[0,"<p>All channels</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Báo cáo</p>"],"blocks.builder-f09c39fcd5ec4618b2f9cec7e1b13ff8#text":[0,"<ul><li>Trong khi Wati giới hạn tự động hóa cho các chatbot cơ bản, respond.io tự động hóa các quy trình và cuộc trò chuyện </li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Bạn có bao giờ thắc mắc tại sao Sleekflow lại hạn chế khả năng tự động hóa không? Vấn đề nằm ở giá cả. Các nền tảng chủ yếu tính phí theo số lượng người dùng có ít động lực để giúp bạn tự động hóa — vì bạn tự động hóa càng nhiều thì số lượng người dùng bạn cần phải trả tiền càng ít.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io đảo ngược mô hình đó. Mức giá Danh bạ hoạt động hàng tháng của chúng tôi cung cấp cho bạn tổng số danh bạ và cuộc trò chuyện không giới hạn, không giống như các đối thủ cạnh tranh tính phí theo khối danh bạ hoặc giới hạn cuộc trò chuyện theo mỗi gói. Khi lượng trò chuyện của bạn tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm xuống, giúp bạn có thể mở rộng quy mô theo thời gian. Và vì chúng tôi không tính phí cho mỗi người dùng nên chúng tôi giúp bạn tự động hóa nhiều hơn để hỗ trợ tăng trưởng khách hàng và xử lý khối lượng trò chuyện lớn — bất kể nhóm của bạn lớn đến đâu.</span></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Chia sẻ thông tin sản phẩm hoặc dịch vụ ngay lập tức với Meta Catalogs</p>"],"blocks.builder-ff6dc400850b42039472fd1e1e81073b#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Tự động hóa tiếp thị và bán hàng</p>"],"blocks.builder-b1a9adb6796046ae86abcb48537ad207#text":[0,"<p>$15/ phone number per month</p>"],"blocks.builder-4fca940976574224aa5a882618390073#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.title":[0,"Điều gì làm cho respond.io trở thành lựa chọn thay thế tốt nhất cho Wati?"],"blocks.builder-0eb093dfd2c845519d84f1f52914548f#text":[0,"<p>Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.</p>"],"blocks.builder-425ffd685c06405c88e4cf23ebf1a85f#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Giữ lại</p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-ba3785db656248a0b8ba796b413b3de9#text":[0,"<p>WhatsApp Catalog</p>"],"blocks.builder-797a44cd2b7443e597532f8d7ddf1a97#text":[0,"<p>PDF</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Đánh giá G2 của Respond.io cho thấy thời gian tạo giá trị nhanh hơn và ROI mạnh hơn Sleekflow</li></ul>"],"blocks.builder-8dae5f41f58e486788ef8b2f78ff6823#text":[0,"<p>Giữ chân khách hàng ở quy mô lớn</p>"],"blocks.builder-4c29cdbf9d544942a3b88cc2047cea7e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d61cfbc003d941b894b4bfb543b29b3e#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Không bao giờ mất khách hàng tiềm năng do sự cố hoặc thời gian chết. Không giống như Sleekflow, respond.io đảm bảo thời gian hoạt động 99,999%.</p>"],"blocks.builder-4b3bc00c5c7a4029b787eac16044ec6b#text":[0,"<p><em>*Danh bạ hoạt động hàng tháng là danh bạ mà bạn trò chuyện trong một tháng. Thay vì trả tiền cho các số liên lạc đã lưu, hãy chỉ trả tiền cho những số liên lạc mà bạn thực sự nói chuyện.</em></p>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-6369bb3e7a224456a527cf4c34804f14#text":[0,"<p>💰</p>"],"blocks.builder-255a0eaca26d419486553d7d32585c6c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-25a17af57bfe407194e043d92a7e7098#text":[0,"<p>Tích hợp gốc</p>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>Trò chuyện trực tiếp 24/5, nhân viên AI 24/7</p>"],"blocks.builder-f13cf43e64224ce4a78b7a8187fb6c75#text":[0,"<p>Document uploads and web resources</p>"],"blocks.builder-2bf10e14bb924c239523d96513af72b8#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Sleekflow phù hợp nhất với những doanh nghiệp nào?"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-82755bde98e444a193312fb6bbd976e5#text":[0,"<ol><li><strong>1.</strong>&nbsp;Tạo tài khoản respond.io.</li></ol>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow giới hạn tự động hóa để tăng số lượng người dùng và chỉ đào tạo AI trên PDF. Respond.io đào tạo AI trên các tài nguyên được chia sẻ và trực tiếp, với khả năng tự động hóa linh hoạt để có thể mở rộng quy mô.</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.title":[0,"Wati phù hợp nhất với những loại hình kinh doanh nào?"],"blocks.builder-45545e2bb64c418abf361fc90abeece2#text":[0,"<p>Customer Support</p>"],"blocks.builder-a320ed2ba8a94d90a33f90d07c75ba5d#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-54b4b6619bc9487c9d931a1b9af878a1#text":[0,"<ul><li>Wati được thiết kế cho các doanh nghiệp nhỏ với kênh tối thiểu và nhóm nhỏ</li></ul>"],"blocks.builder-fd5a7668fed64268abef45862e7dc4e6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6698ac8c2ae2478f8d37dc4860749e60#text":[0,"<p>Comprehensive</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Giá cả thưởng cho sự tăng trưởng</p>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Chọn respond.io để tăng cường tiếp thị và bán hàng qua trò chuyện</h2>"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Độ ổn định khi có lượng trò chuyện lớn</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-1422f0da83004c64b9e75cd111eb9400#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-169884ec3de44a78ac02c46ff17d2864#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-8cd198b867c9429bb79714b7bbbd3eae#text":[0,"<p>Onboarding Support</p>"],"blocks.builder-b5f53a9c6cc54b3e8fa653ef5eb05f93#text":[0,"<p>Coming soon!</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>Khi khối lượng trò chuyện tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm</li></ul>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Thiết lập nhanh chóng trên respond.io</h2>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#readMoreButtonLabel":[0,"Đọc thêm"],"blocks.builder-432488cb9001437b96a9f9342f24a917#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-97dbde4e328a4e01b782278a538e7ec3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Tính năng AI</p>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-3b7d324757ce4b049d4fba315f62b391#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-553e2caa129a4b16bad9c74eb96c5044#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>Tiêu chuẩn ISO 27001</p>"],"blocks.builder-d1cf4088e6ef4a45a41354799596b187#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-1af14ed967ed4a9f96cf2dde32b36acb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Thông tin chi tiết dựa trên dữ liệu</p>"],"blocks.builder-faf57a31449b41ceb9e7f09cd1e9e76e#text":[0,"<p>⚡️</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-8e224b67af5c485386f58efd21a78b61#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Bản thảo tin nhắn được hỗ trợ bởi AI</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>Giao diện người dùng/trải nghiệm người dùng hiện đại với thời gian hoạt động 99,99% — không có độ trễ, sự cố hoặc mất khách hàng tiềm năng</li></ul>"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Tải lên tài liệu và tài nguyên web</p>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>Tiến hành khảo sát mức độ hài lòng của khách hàng</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"Đọc thêm"],"blocks.builder-cff21f6397794521a1ed3bf95a23a643#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Lối vào</p>"],"blocks.builder-0786e512d6b14bc192bcf2dc7a23974d#text":[0,"<p>WhatsApp BSP fees</p>"],"blocks.builder-04a1d36fc9fa4c118ae3d9a88fe4f8ef#text":[0,"<p>Mid-tier</p>"],"blocks.builder-e4b32be3e6494f89b3c28422d0c7a3d6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Gửi chương trình phát sóng quảng cáo ở quy mô lớn</p><p>- Nhắc nhở khách hàng về các cơ hội gia hạn hoặc nâng cấp</p><p>- Thực hiện khảo sát mức độ hài lòng của khách hàng</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-7f94d050d0124f2a89bf901682c7bb0c#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Chủ yếu qua email, hỗ trợ trò chuyện hạn chế cho các gói cao cấp hơn</p>"],"blocks.builder-10c4b2d5eb714110aaf0f294c0c139b7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-e89bbe179d8548b29db44e85ba59f8c3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Quy trình làm việc tự động hóa trò chuyện</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Di chuyển từ Sleekflow hoặc phần mềm khác sang respond.io</p>"],"blocks.builder-1616795189694874b14a095beb82b2c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-78f9a572f71945849bc49557669fe01a#text":[0,"<p>Thu thập thông tin khách hàng tiềm năng từ Meta và TikTok, đánh giá và trả lời ngay lập tức bằng AI, sau đó tối ưu hóa hiệu suất bằng phân tích chi tiết.</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"Những câu chuyện thành công thực tế từ khách hàng"],"blocks.builder-9a3c4557f57e4c01b63846623ab42c66#text":[0,"<p>Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.</p>"],"blocks.builder-34899fbb6bd947b5851ed1beaef31cdb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Giá tùy chỉnh</p><p>Số lượng người dùng không xác định</p><p>Số lượng liên lạc tùy chỉnh</p><p>50 nhà xây dựng dòng chảy</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow phù hợp nhất với các doanh nghiệp nhỏ có ít hơn 5 nhân viên gửi số lượng tin nhắn thấp để tiếp thị, bán hàng và hỗ trợ qua trò chuyện. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp lớn có khối lượng tin nhắn lớn, yêu cầu các tính năng nâng cao cho nhiều người dùng và nhóm nên cân nhắc sử dụng respond.io. Sản phẩm của chúng tôi phù hợp nhất với các doanh nghiệp B2C đang tìm kiếm sự tăng trưởng về doanh thu hoặc kinh doanh qua các cuộc gọi, email và các kênh nhắn tin phổ biến như TikTok, WhatsApp, v.v.</span></p>"],"blocks.builder-9f1633f4f14f41efa4f4ef1dc56e7292#text":[0,"<p>Wati có thể giúp bạn bắt đầu, nhưng respond.io sẽ đưa bạn lên tầm cao mới với quy trình làm việc đa kênh thông minh hơn, động lực doanh thu cao hơn và nền tảng trực quan được xây dựng để mở rộng quy mô doanh nghiệp của bạn.</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.</p>"],"blocks.builder-b7bfd1010b164bbab87f9d90a07c92ef#text":[0,"<p>Cả Wati và respond.io đều là Nhà cung cấp giải pháp kinh doanh WhatsApp (BSP) được thiết kế để quản lý các cuộc trò chuyện với khách hàng. Wati là giải pháp đơn giản dành cho các doanh nghiệp nhỏ chủ yếu sử dụng WhatsApp và Instagram. Nhưng nếu doanh nghiệp của bạn thu hút khách hàng trên nhiều kênh và yêu cầu tính năng và tự động hóa tiên tiến hơn thì Wati có thể không đủ. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.</p>"],"blocks.builder-d8a0ae7538ae4a03b38451bfdeb47a52#text":[0,"<p>Broadcasts</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Trung cấp</p>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Đánh giá và thu hút khách hàng tiềm năng theo thời gian thực với quy trình làm việc tự động</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Sử dụng quảng cáo Meta click to chat để thu hút khách hàng tiềm năng vào WhatsApp</p><p>- Khởi chạy quy trình làm việc để phản hồi và đánh giá khách hàng tiềm năng ngay lập tức</p><p>- Quản lý toàn bộ vòng đời khách hàng WhatsApp trên một nền tảng</p><p>- Theo dõi hiệu suất tiếp thị WhatsApp với phân tích chuyên sâu</p>"],"blocks.builder-f7b3fc71ce274df491906d9d4eabd6a4#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-6be4c8cd161b4ed5b59ac4485bd4708d#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-cecaf1b7c45c4beaaa8e60bb3a673019#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-6f6c06aff79f4435b7a93b1a042939d2#text":[0,"<p>Click to Chat Ads Automation Triggers</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Đặt lịch trình demo theo yêu cầu với các chuyên gia nội bộ của chúng tôi để xem </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">respond.io</a><span style=\"color: rgb(255, 255, 255);\"> đáp ứng các trường hợp sử dụng cụ thể của bạn như thế nào hoặc đăng ký dùng thử miễn phí. Khi bạn đã sẵn sàng chuyển đổi, nhóm hỗ trợ của chúng tôi rất vui lòng cung cấp hướng dẫn hỗ trợ để quá trình di chuyển diễn ra suôn sẻ và luôn sẵn sàng hỗ trợ 24/7 nếu bạn cần bất kỳ trợ giúp nào sau đó.</span></p>"],"blocks.builder-9b5110339e6848c6a90ce67a494d1147#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d5104a17ca444e89b4a8acb532a5293e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-82a31a02f1c94029b079b3bcb3f884ea#text":[0,"<p>Tăng lòng trung thành của khách hàng bằng cách phát sóng có mục tiêu trên các kênh phổ biến về khuyến mại, gia hạn, nâng cấp và khảo sát CSAT. </p>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p><b>Pro</b><strong>:</strong> $149/tháng</p><p>3 người dùng</p><p>5.000 liên lạc được lưu trữ</p><p>3 nhà xây dựng luồng</p>"],"blocks.builder-9a05d90c2def4f8cbb4d3ae2a17aa2eb#text":[0,"<p>Supports High Message Volume without Lagging</p>"],"blocks.builder-5ae0df72410f42a3837a519db4c6bc67#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati tuyên bố cung cấp hỗ trợ qua email, trò chuyện và bot WhatsApp 24/7. Tuy nhiên, đánh giá của khách hàng thường đề cập đến thời gian phản hồi và chất lượng hỗ trợ kém. Bot WhatsApp khiến việc liên lạc với nhân viên gần như là không thể, khiến khách hàng phải chờ đợi nếu họ cần hỗ trợ khẩn cấp.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io cung cấp dịch vụ hỗ trợ khách hàng 24/5 và trò chuyện AI 24 giờ vào các ngày cuối tuần cho mọi gói dịch vụ, với Quản lý thành công khách hàng sẵn sàng hỗ trợ tăng trưởng kinh doanh theo nhu cầu. Dịch vụ hỗ trợ khách hàng tuyệt vời là một niềm tự hào, lời khẳng định này được chứng minh bằng những đánh giá tích cực từ khách hàng.</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>Khả năng của WhatsApp</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow cung cấp hỗ trợ qua email cho gói Pro và chỉ có thể liên hệ qua trò chuyện trong giờ làm việc tại Hồng Kông đối với khách hàng đang sử dụng các gói cao cấp hơn. Respond.io cung cấp dịch vụ hỗ trợ của con người 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần cho tất cả các gói, với Quản lý thành công khách hàng sẵn sàng hỗ trợ cho các gói tùy chỉnh.</span></p>"],"blocks.builder-39a0ca4dd7e141aab3133a17ab23226f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Theo dõi và quản lý khách hàng tiềm năng qua mọi giai đoạn vòng đời</p>"],"blocks.builder-faa41c488db741a0baab49cb6961ee9a#text":[0,"<ol><li>2. Thực hiện theo <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">các bước đơn giản trong nền tảng respond.io</a> để di chuyển tài khoản của bạn</li></ol>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Khả năng đa kênh</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Hầu hết các nền tảng đều bị cong vênh dưới áp lực. Respond.io thì không. Cho dù bạn xử lý 1.000 hay 100.000 tin nhắn mỗi tháng, respond.io vẫn đảm bảo thời gian hoạt động 99,999% — không độ trễ, không sự cố và không mất khách hàng tiềm năng.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Xử lý các cuộc trò chuyện từ TikTok, WhatsApp, email, cuộc gọi thoại, v.v., tất cả ở cùng một nơi. Thay vì sự cô lập hoặc hỗn loạn, hãy tận hưởng các cuộc trò chuyện đa kênh trong hộp thư đến của nhóm với UI/UX tuyệt vời.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Sau đó, hãy vượt ra ngoài phạm vi tự động hóa cơ bản. Trong khi Sleekflow giới hạn quy trình làm việc và người dùng của bạn, respond.io trao quyền cho nhóm của bạn bằng AI tiên tiến, quy trình làm việc tùy chỉnh và logic định tuyến linh hoạt. Kết hợp với các tính năng quản lý khách hàng tiềm năng và báo cáo, giải pháp này được xây dựng để chuyển đổi khách hàng tiềm năng nhanh hơn ở quy mô lớn.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Cần giúp đỡ? Đội ngũ hỗ trợ của chúng tôi sẽ giúp bạn thiết lập nhanh chóng. Sau đó, chúng tôi sẽ luôn bên cạnh bạn với sự hỗ trợ của chuyên gia 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần — không tính thêm phí, áp dụng cho mọi gói dịch vụ.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Nhìn chung, những điều này mang lại tác động thực sự: các đánh giá G2 của chúng tôi chứng minh thời gian tạo giá trị và ROI nhanh hơn Sleekflow. Tóm lại, Sleekflow sẽ giúp bạn bắt đầu. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> cung cấp cho bạn kết quả.</span></p>"],"blocks.builder-65c6c19908054141800c297c5fb3a3d4#text":[0,"<p>Platform Security and Stability</p>"],"blocks.builder-8a47932f3d914c2a8380982bef93755a#text":[0,"<p>Di chuyển từ Sleekflow hoặc phần mềm khác sang respond.io</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Thu hút khách hàng tiềm năng bằng tiếp thị đa kênh</h2>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"Điều gì làm cho respond.io trở thành lựa chọn thay thế tốt nhất cho Sleekflow?"],"blocks.builder-4501f7f3460f42e49224066cb0f1449a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0d0bb4dd6ddd423c9300e2e782bc87bb#text":[0,"<ol><li>3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!</li></ol>"],"blocks.builder-96231f61f9e945f58212d35bdb0378a0#text":[0,"<h2>Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất</h2>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Giữ lại với các chương trình phát sóng có mục tiêu</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Được xây dựng để mở rộng quy mô, không phải để gây căng thẳng</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Hỗ trợ khối lượng tin nhắn lớn mà không bị trễ</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>AI và tự động hóa có ý nghĩa</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Việc tăng giá gần đây của Sleekflow không đi kèm những cải tiến đáng kể về tính năng, khiến việc biện minh cho chi phí trở nên khó khăn hơn. Ứng dụng này vẫn chưa hỗ trợ các kênh có sức ảnh hưởng lớn như TikTok, hạn chế phạm vi tiếp cận của bạn tại các thị trường trọng điểm. Khi khối lượng tin nhắn tăng đột biến, người dùng Sleekflow báo cáo tình trạng trễ, lỗi và thời gian ngừng hoạt động thường xuyên. Đối với các doanh nghiệp muốn mở rộng quy mô một cách đáng tin cậy và tiết kiệm chi phí, có lẽ đã đến lúc phải chuyển sang hướng khác.</span></p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Gửi chương trình phát sóng quảng cáo ở quy mô lớn</p>"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Tạo tài khoản respond.io</li></ol>"],"blocks.builder-19a09524d47349c6b50f4a89386414eb#text":[0,"<p>AI Agent</p>"],"blocks.builder-70691ae803814ba5a570238ebf071300#text":[0,"<p>Sleekflow</p>"],"blocks.builder-a7b43e8f437044e786fceec44feafeff#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0908247c58ca4013a197187e85a1d0f5#text":[0,"<p>Gọi điện và trò chuyện trong một hộp thư đến</p>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Giá cả</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Chỉ trả tiền cho những người liên hệ mà bạn trò chuyện với mô hình Liên hệ hoạt động hàng tháng của respond.io</li></ul>"],"blocks.builder-a6443a00c6cb480e91fb44a83bf4c47f#text":[0,"<p>Đối tác đáng tin cậy</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.title":[0,"Tại sao tôi cần giải pháp thay thế Wati?"],"blocks.builder-ced0aecc5b0d4b959d5df5ad4eff4892#text":[0,"<p>Advanced</p>"],"blocks.builder-f2d47b0c1ff345f4b72e4c349080204d#text":[0,"<p><b>Growth</b><strong>:</strong> $159/month</p><p>10 users</p><p>1,000 Monthly Active Contacts</p><p>100,000 stored contacts</p><p>Unlimited workflows</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>Giữ chân khách hàng ở quy mô lớn</p>"],"blocks.builder-f83d6eb456a347438718ac88d8c26d5e#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati được xây dựng dành cho WhatsApp. Hiện tại, ứng dụng này hỗ trợ Instagram như một kênh bổ sung, nhưng các tính năng Instagram của ứng dụng này vẫn chưa được phát triển đầy đủ. Các doanh nghiệp thu hút khách hàng ngoài WhatsApp, chẳng hạn như trên Facebook Messenger, TikTok, Telegram và các kênh tùy chỉnh, nên cân nhắc một giải pháp thay thế như respond.io, được thiết kế riêng cho các cuộc trò chuyện đa kênh.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Các tính năng tự động hóa hạn chế cũng gây cản trở khi bạn phải xử lý khối lượng cuộc trò chuyện lớn. Tự động hóa của Wati chỉ bao gồm các chatbot cơ bản và phân công vòng tròn, trong khi các quy trình tiếp thị và bán hàng, chẳng hạn như theo dõi nguồn quảng cáo hoặc các phân công phức tạp hơn, phải được thực hiện thủ công.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Và khi nói đến hỗ trợ, hãy chuẩn bị tinh thần cho một số cuộc trò chuyện khó chịu với bot chỉ để kết nối với một nhân viên có thể không phản hồi trong nhiều ngày.</span></p>"],"blocks.builder-13f13404a7fb465fa851b1968b951bc2#text":[0,"<p>Reports</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Kích hoạt tự động quảng cáo bằng cách nhấp để trò chuyện.</p>"],"blocks.builder-72f1f1a3c0124cb29e222066bbf04b6b#text":[0,"<p>respond.io</p>"],"blocks.builder-d8a5a57d712d4cc4a4e0f95d5eb8679c#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Kênh được hỗ trợ</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.title":[0,"Làm thế nào để chuyển từ Wati hoặc nền tảng khác sang respond.io?"],"blocks.builder-f9e08f4afa7f48d0b5e572ec3e072784#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-6e8713b732074331af88174819add06b#text":[0,"<p>Giá cả minh bạch cho giá trị đã được chứng minh, không tăng giá</p>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Hỗ trợ khách hàng</p>"],"blocks.builder-da7974f8ab374149b1d26a90b89b5ff8#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.</li></ol>"],"blocks.builder-e233121fdee54b579450431a68fcb860#text":[0,"<p>WhatsApp Business App + API</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Làm thế nào để chuyển từ Sleekflow hoặc nền tảng khác sang respond.io?"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Theo dõi thời gian phản hồi, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.</p>"],"blocks.builder-5bb66985b10141ef92aae1e6ebf1894a#text":[0,"<h2>Thiết lập nhanh chóng trên respond.io</h2>"],"blocks.builder-9de42b2851034ff790db44896f8dff71#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-807b9d7dab5646c2b8842d204d8963cd#text":[0,"<ul><li>Phí tín dụng AI tăng nhanh với Wati; tận hưởng tín dụng không giới hạn với respond.io</li></ul>"],"blocks.builder-723d7887c1264d679120b00a7b7d494f#text":[0,"<ul><li>Tạo quy trình làm việc tự động tích hợp với tất cả các kênh phổ biến</li></ul>"],"blocks.builder-8fd41684460a4190965e04b610f1c9f7#text":[0,"<h2>Wati vs respond.io: So sánh tính năng ngắn gọn</h2>"],"blocks.builder-697b7e5e950149a9b37b78e4b944ddec#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-b571ab80047346fdb4934a8e5d1900c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-02516df4a5414f82a87838c825f63711#text":[0,"<p>Thông tin chi tiết dựa trên dữ liệu</p>"],"blocks.builder-e0b8e569068c46a883bd22ded25994ed#text":[0,"<p>Marketing and Sales Automation</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow so với respond.io: So sánh nhanh các tính năng</h2>"],"blocks.builder-eff3cedc2d8d4352af54875442e1be31#text":[0,"<p>Tạo khách hàng tiềm năng toàn diện </p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io được quyền truy cập sớm vào các tính năng như WhatsApp Calling và TikTok Business Messaging</li></ul>"],"blocks.builder-96ef024c07c74904bfdf21e020c02346#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>$279/tháng</p><p>10 người dùng</p><p>1.000 Liên hệ hoạt động hàng tháng</p><p>100.000 liên hệ được lưu trữ</p><p>Tất cả các tính năng,</p><p>Quy trình làm việc không giới hạn</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Phí BSP của WhatsApp</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Giữ lại với Phát sóng có mục tiêu </h2>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Tự động đặt lịch hẹn và họp</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Đối tác kinh doanh Meta</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Không có sự tăng giá bất ngờ hay thời gian ngừng hoạt động — chỉ có độ tin cậy và kết quả. Sleekflow rất phù hợp với các nhóm nhỏ nhưng nếu bạn đã sẵn sàng mở rộng quy mô, respond.io được xây dựng dành cho các nhóm lớn.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow tính phí 15 đô la cho mỗi số WhatsApp mỗi tháng, mức phí này khá đắt đối với các doanh nghiệp có nhiều số điện thoại. Ngược lại, Respond.io không tính bất kỳ khoản phí thiết lập, phí bảo trì hoặc phí đánh dấu tin nhắn nào cho WhatsApp.</span></p>"],"blocks.builder-a14d572c8811413bb1d4044b7d1b2473#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>&nbsp;Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.</li></ol>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>Ứng dụng WhatsApp Business + API</p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>Chỉ dành cho WhatsApp</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Tích hợp gốc</p>"],"blocks.builder-7af52fb612714a0ebf361f9333fe73e4#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-a67cfe2310b14137974c42df333fd514#text":[0,"<h2>Nhiều sức mạnh hơn, phát triển hơn và ít rắc rối hơn với respond.io</h2>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-78ade8a50ade4c6fb7b8c991be33b062#text":[0,"<p><br></p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn</li></ol>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Thu hút khách hàng tiềm năng bằng WhatsApp Marketing</p>"],"blocks.builder-b9b792af183343ba8527e36236324c0b#text":[0,"<p>Supported Channels</p>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Salesforce nằm trong gói khởi đầu của chúng tôi nhưng chỉ có trong gói Enterprise của Sleekflow.</p>"],"blocks.builder-8aeb4340daa04629898934942a62e57e#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Giới hạn</p>"],"blocks.builder-434fedc3e8364ec0a0cc05ea677ce137#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Chuyển thành</p>"],"blocks.builder-5770ad5448de4412a2ac4ba14ff52249#text":[0,"<p>Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Tận hưởng Salesforce với gói Starter của chúng tôi trong khi nó chỉ có trong gói Business của Wati.</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-269dc8ab8d4044c19dfbbbe207fbe57f#text":[0,"<p>Custom pricing</p><p>Undefined number of users</p><p>Custom number of contacts</p><p>50 flow builders</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>&nbsp;Tạo tài khoản respond.io.</li></ol>"],"blocks.builder-551218c7034648dfb1581465b43ed06c#text":[0,"<p>Đừng giới hạn hộp thư đến của nhóm bạn chỉ với các chức năng cơ bản của WhatsApp và Instagram. Tập trung các cuộc gọi, trò chuyện và email trên respond.io để quản lý khách hàng tiềm năng, tự động hóa các tác vụ và mở rộng doanh thu trên mọi kênh.</p>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Những câu hỏi thường gặp</h2>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>Nguồn kiến thức AI</p>"],"blocks.builder-f7cac720ef3c421fa9bd103f5bada6c6#text":[0,"<p>ISO 27001</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io</li></ol>"],"blocks.builder-565ac6a85c244dfb8c8f151e452e991f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6f15bd343ccd4651aed978f4ed86dd18#text":[0,"<p>Availability</p>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Tự động đặt lịch hẹn và họp</p><p>- Chia sẻ thông tin sản phẩm hoặc dịch vụ ngay lập tức với WhatsApp Catalog</p><p>- Tận dụng API WhatsApp Business Calling để chốt các giao dịch có giá trị cao nhanh hơn</p>"],"blocks.builder-79b8bad201bb400683aa4ffced775c3c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cffe619908874a4387eeda2373b48f83#text":[0,"<ul><li>Đánh giá G2 của Respond.io cho thấy thời gian tạo giá trị nhanh hơn và ROI mạnh hơn Wati</li></ul>"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p><strong>Gói khởi đầu</strong>:&nbsp;79 đô la/tháng</p><p>5 người dùng</p><p>Số lượng liên lạc hoạt động hàng tháng không giới hạn*</p><p>100.000 liên hệ được lưu trữ</p><p>Không có quy trình làm việc</p>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Quản lý vòng đời khách hàng</p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Phát sóng</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#title":[0,"Những câu chuyện thành công thực tế từ khách hàng"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Đặt lịch trình demo phù hợp với các chuyên gia nội bộ của chúng tôi để xem respond.io đáp ứng các trường hợp sử dụng cụ thể của bạn như thế nào hoặc đăng ký dùng thử miễn phí. Khi bạn đã sẵn sàng chuyển đổi, nhóm hỗ trợ của chúng tôi sẽ rất vui lòng cung cấp hướng dẫn hỗ trợ để quá trình chuyển đổi diễn ra suôn sẻ. Sau đó, bạn sẽ được hỗ trợ 24/7 nếu cần bất kỳ trợ giúp nào. </span></p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Danh mục WhatsApp</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Trên thực tế, phí hàng tháng của Wati có vẻ rẻ hơn respond.io, nhưng chi phí bổ sung lại tăng nhanh. Với chỉ 3 người dùng trong gói Tăng trưởng và 5 người dùng trong gói Pro và Business, bạn sẽ phải trả giá khá đắt để mở rộng nhóm của mình. Wati cũng tính thêm 20% phí trò chuyện trên WhatsApp. Ngoài ra, việc vượt quá giới hạn kích hoạt tự động trong gói của bạn sẽ phát sinh thêm nhiều chi phí bất ngờ.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Mức giá Danh bạ hoạt động hàng tháng của Respond.io cho phép bạn lưu trữ danh bạ và các cuộc trò chuyện không giới hạn, do đó bạn chỉ phải trả tiền cho những danh bạ mà bạn thực sự trò chuyện. Khi lượng trò chuyện của bạn tăng lên, chi phí cho mỗi Liên hệ hoạt động hàng tháng sẽ giảm xuống. Thay vì thúc ép bạn thêm người dùng với chi phí bổ sung, chúng tôi giúp bạn tự động hóa nhiều hơn (không tính thêm chi phí cho mỗi lần tự động hóa) để hỗ trợ tăng trưởng khách hàng và xử lý khối lượng trò chuyện lớn — giúp nhóm của bạn hiệu quả hơn và tăng ROI.</span></p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-a4b44f6037da44909178ae9f722a4b5a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-710d51c4c460459ab305335e02cf0e66#text":[0,"<p>Customer Lifecycle Management</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>AI Agent của Respond.io có thể được đào tạo trên các tài liệu nội bộ, trung tâm trợ giúp và nội dung web</li></ul>"],"blocks.builder-8059feb2ccf447ce9f1989c38f31966d#text":[0,"<ul><li>Wati thêm 20% vào phí trò chuyện tiêu chuẩn của WhatsApp; respond.io thì không</li></ul>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>Đo lường và cải thiện hiệu suất tiếp thị bằng phân tích chuyên sâu</p>"],"blocks.builder-58dd4e79d1e94d6883816edca3f29e62#text":[0,"<ul><li>Có thể chứa được các nhóm lớn mà không phải trả phí sử dụng cao </li></ul>"],"blocks.builder-2cb3bcb16ead4857b290664f32b44365#text":[0,"<p>Mainly via email, limited chat support for higher-tier plans</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>Bạn mới sử dụng nền tảng nhắn tin? Bắt đầu dễ dàng</p>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Chụp lại</p>"],"blocks.builder-d1d0065d07be4dfe95d2e05b956fc23c#text":[0,"<p>WhatsApp Capabilities</p>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>Không giống như hầu hết các nhà cung cấp khác, Respond.io hỗ trợ các cuộc gọi VoIP, email, WhatsApp, TikTok, Facebook Messenger, Instagram, các kênh tùy chỉnh, v.v.</p>"],"blocks.builder-ce094538d49f4d4b8acc36ae5ee7f5a2#text":[0,"<p>Theo dõi hiệu suất của nhóm, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Hỗ trợ Onboarding</p>"],"blocks.builder-c2f17eb52bf44a86a5415a239a2982bd#text":[0,"<p>Di chuyển từ ứng dụng WhatsApp Business sang WhatsApp API</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.</p>"],"blocks.builder-7ad04914ecf9454d9a5d2ac1a92f8887#text":[0,"<p>Chat Automation Workflows</p>"],"blocks.builder-af83babc30734e9a926495f5b378f706#text":[0,"<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\"><b>Starter</b><span style=\"font-weight: bolder; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ;\">:</span>&nbsp;$79/month</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">5 users</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">Unlimited Monthly Active Contacts*</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">100,000 stored contacts</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">No workflows</p>\n"],"blocks.builder-081eff3ba37a4fc4bfe65303291ce30c#text":[0,"<p>Tự động hóa toàn bộ kênh để thành công nhanh hơn</p>"],"blocks.builder-c572d24e83024dbebde14b4b22ac0df8#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>Phần mềm quản lý hội thoại phù hợp sẽ giúp tăng hiệu quả, thúc đẩy doanh thu và phát triển doanh nghiệp của bạn — mà không cần tốn thêm công sức</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p><b>Cao cấp</b><strong>: </strong>$349/tháng</p><p>5 người dùng</p><p>20.000 liên lạc được lưu trữ</p><p>25 nhà xây dựng dòng chảy</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Sử dụng WhatsApp API với Sleekflow có giá bao nhiêu?"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Toàn diện</p>"],"blocks.builder-f5f5fe4376eb4429bd2b3f044b7bc79c#text":[0,"<p>Bạn mới sử dụng nền tảng nhắn tin? Bắt đầu dễ dàng</p>"],"blocks.builder-f962f5f86fa140e28905617b4abe76ca#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cfb9a03293af4f39b0c77771aaba39eb#text":[0,"<p>Limited</p>"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Gọi trước khi đối thủ có thể</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p><b>Tăng trưởng</b><strong>:</strong> $159/tháng</p>\n<p>10 người dùng</p>\n<p>1.000 Liên hệ hoạt động hàng tháng</p>\n<p>100.000 liên hệ được lưu trữ</p>\n<p>Quy trình làm việc không giới hạn</p>\n"],"blocks.builder-d98c0360657d42fba0d1c32baf838a49#text":[0,"<p>$279/month</p><p>10 users</p><p>1,000 Monthly Active Contacts</p><p>100,000 stored contacts</p><p>All features,</p><p>Unlimited workflows</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>AI thực sự hữu ích</p>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo</li></ol>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Tại sao respond.io là giải pháp thay thế tốt nhất cho Sleekflow</h2>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Giới hạn</p>"],"blocks.builder-b85ed63156ea4384a0eb5623a44ca4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6fbf98e8c5e24684800267c712fcb393#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Chuyển đổi với WhatsApp Sales Automation và Calling</p>"],"blocks.builder-77789c51c03a4b2d8765fe153af2dfd3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.title":[0,"Sự khác biệt giữa giá của respond.io và Wati là gì?"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Tại sao tôi cần giải pháp thay thế Sleekflow?"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Di chuyển WhatsApp API từ BSP khác sang respond.io</p>"],"blocks.builder-da962f6552764db8b49e498e989e05d1#text":[0,"<ul><li>Xử lý các cuộc gọi VoIP, email, TikTok, WhatsApp và nhiều hơn nữa trong hộp thư đến của nhóm</li></ul>"],"blocks.builder-5d572ac7ba1446c89e0c005e05f0c0fe#text":[0,"<p>Entry</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Tạo khách hàng tiềm năng rộng rãi</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>Giải pháp thay thế đáng tin cậy cho SleekFlow - không có thời gian chết hoặc tăng giá</h1>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"Tăng gấp 3 lần doanh thu của bạn với WhatsApp API, giống như những doanh nghiệp này"],"blocks.builder-65e71c0ee17c4f0da14ca0c47f564f18#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-db110023a6f9412688d414f55359ec38#text":[0,"<h2>Những câu hỏi thường gặp</h2>"],"blocks.builder-30dd3cf30ddd4c4885dc13fe05439633#text":[0,"<p>AI Assisted Message Drafts</p>"],"blocks.builder-479ff7c0d67e4ffca372ed65799553bb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, được xây dựng cho toàn bộ vòng đời của khách hàng</h2>"],"blocks.builder-cd6a87085ae346b1abc275e9f8a5196f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow không hỗ trợ VoIP và các kênh chính như TikTok</li></ul>"],"blocks.builder-fb12dc4a691544378d441aaef9a15603#text":[0,"<p>Mở rộng trên mọi kênh, không giới hạn</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Nhận khách hàng tiềm năng với quảng cáo Meta click to chat và Quảng cáo tin nhắn TikTok</p>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>Tìm hiểu thêm.</p>"],"blocks.builder-be8b83c7cba44ac580bf866f33a9c78a#text":[0,"<p>24/5 live chat, 24/7 AI agent</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp đang phát triển như doanh nghiệp của bạn cần có sự linh hoạt và các công cụ được thiết kế để thúc đẩy tăng trưởng. Respond.io hỗ trợ tất cả các kênh phổ biến với các tính năng bạn cần để mở rộng quy mô.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Xử lý các cuộc trò chuyện từ TikTok, WhatsApp, email, cuộc gọi thoại, v.v., tất cả ở cùng một nơi. Thay vì sự cô lập hoặc hỗn loạn, hãy tận hưởng các cuộc trò chuyện đa kênh trong hộp thư đến của nhóm với UI/UX tuyệt vời và cơ sở hạ tầng ổn định khi có khối lượng trò chuyện lớn.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Sau đó, hãy vượt ra ngoài phạm vi tự động hóa cơ bản. Trong khi Wati giới hạn quy trình làm việc của bạn thì respond.io trao quyền cho nhóm của bạn bằng AI tiên tiến, quy trình làm việc tùy chỉnh và logic linh hoạt. Kết hợp với các tính năng quản lý khách hàng tiềm năng và báo cáo gốc, giải pháp này được xây dựng để chuyển đổi khách hàng tiềm năng nhanh hơn ở quy mô lớn. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Cần giúp đỡ? Đội ngũ hỗ trợ của chúng tôi sẽ giúp bạn thiết lập nhanh chóng. Sau đó, chúng tôi sẽ luôn bên cạnh bạn với sự hỗ trợ của chuyên gia 24/5 và hỗ trợ AI 24 giờ vào các ngày cuối tuần — không tính thêm phí, áp dụng cho mọi gói dịch vụ.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Nhìn chung, những điều này mang lại tác động thực sự: các đánh giá G2 của chúng tôi chứng minh thời gian tạo giá trị và ROI nhanh hơn Wati. Tóm lại, Wati dừng lại ở WhatsApp. Respond.io giúp bạn chuyển đổi trên mọi kênh.</span></p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.title":[0,"Wati hay respond.io có dịch vụ hỗ trợ khách hàng tốt hơn?"],"blocks.builder-34ff0377afb34fa38f638e66356ab2ee#text":[0,"<p>Tìm hiểu thêm</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Kết hợp các tác nhân con người, tự động hóa và AI Agent để thúc đẩy doanh thu trên respond.io</li></ul>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Cả Sleekflow và respond.io đều hợp nhất các kênh nhắn tin phổ biến và thúc đẩy sự tương tác của khách hàng.&nbsp;Nhưng khi nói đến tính ổn định của nền tảng và khả năng tự động hóa hoàn thiện, khả năng và giá trị của chúng lại khác nhau rất nhiều. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati phù hợp nhất với các doanh nghiệp nhỏ có 5 nhân viên trở xuống sử dụng WhatsApp làm kênh liên lạc chính và chỉ yêu cầu tự động hóa và phân tích cơ bản.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Các doanh nghiệp lớn hơn cần các tính năng nâng cao hơn cho hoạt động tiếp thị, bán hàng và hỗ trợ trên nhiều kênh nên cân nhắc sử dụng respond.io. 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Giải pháp thay thế Wati để mở rộng quy mô doanh nghiệp của bạn vượt ra ngoài WhatsApp

Đừng giới hạn hộp thư đến của nhóm bạn chỉ với các chức năng cơ bản của WhatsApp và Instagram. Tập trung các cuộc gọi, trò chuyện và email trên respond.io để quản lý khách hàng tiềm năng, tự động hóa các tác vụ và mở rộng doanh thu trên mọi kênh.

Wati vs respond.io: So sánh tính năng ngắn gọn

Cả Wati và respond.io đều là Nhà cung cấp giải pháp kinh doanh WhatsApp (BSP) được thiết kế để quản lý các cuộc trò chuyện với khách hàng. Wati là giải pháp đơn giản dành cho các doanh nghiệp nhỏ chủ yếu sử dụng WhatsApp và Instagram. Nhưng nếu doanh nghiệp của bạn thu hút khách hàng trên nhiều kênh và yêu cầu tính năng và tự động hóa tiên tiến hơn thì Wati có thể không đủ. Tìm hiểu giải pháp nào phù hợp nhất với nhu cầu của bạn.


Wati

respond.io

Khả năng của WhatsApp

Đối tác kinh doanh Meta

API gọi điện kinh doanh WhatsApp

Ứng dụng WhatsApp Business + API

Danh mục WhatsApp

Phát sóng

Khả năng đa kênh

Kênh được hỗ trợ

Kênh được hỗ trợ

Tự động hóa các cuộc hội thoại và quy trình phức tạp

Tự động hóa vòng đời khách hàng

Quản lý vòng đời khách hàng

Quy trình làm việc tự động hóa trò chuyện

Tự động hóa các cuộc trò chuyện

Tự động hóa các cuộc hội thoại và quy trình phức tạp

Nhấp để kích hoạt tự động trò chuyện

Báo cáo

Giới hạn

Toàn diện

Tính năng AI

Đại lý AI

Bao gồm số tín chỉ giới hạn, thêm tín chỉ với chi phí bổ sung

Bao gồm trong gói Tăng trưởng trở lên

Bản thảo tin nhắn được hỗ trợ bởi AI

Tích hợp AI với quy trình làm việc tự động

Bao gồm trong gói Tăng trưởng trở lên

Hỗ trợ và ổn định

Hỗ trợ Onboarding

Bổ sung

Khả dụng

Bot WhatsApp, khó có thể liên lạc với nhân viên con người

Hỗ trợ trò chuyện chuyên gia 24/5, nhân viên AI 24/7 trên tất cả các gói

Hỗ trợ khối lượng tin nhắn lớn mà không bị trễ

Giá cả

Lối vào

Tăng trưởng: $39/tháng

3 người dùng

2 quy trình làm việc của chatbot

1.000 cuộc trò chuyện tự động

Gói khởi đầu: 79 đô la/tháng

5 người dùng

Không có quy trình làm việc

Trung cấp

Pro: $79/tháng

5 người dùng

Quy trình làm việc chatbot không giới hạn

2.000 kích hoạt tự động

250 phản hồi AI

Tăng trưởng: $159/tháng

10 người dùng

1.000 Liên hệ hoạt động hàng tháng,*

Quy trình làm việc không giới hạn

Tín dụng AI không giới hạn

Trình độ cao

Doanh nghiệp: $199/tháng

5 người dùng

Quy trình làm việc chatbot không giới hạn

5.000 kích hoạt tự động

1.000 phản hồi AI

Nâng cao: $279/tháng

10 người dùng

1.000 liên hệ hoạt động hàng tháng,

Tất cả các tính năng tự động hóa và tích hợp

Quy trình làm việc không giới hạn

Tín dụng AI không giới hạn


Liên hệ respond.io để được cung cấp các gói doanh nghiệp tùy chỉnh.

Phí bổ sung

Phí tăng giá 20% cho chi phí trò chuyện trên WhatsApp
25 đô la/1.000 lần kích hoạt tự động
30 đô la/1.000 phản hồi của nhân viên hỗ trợ AI
Người dùng bổ sung: 24 đô la/Pro, 59 đô la/Business

Người dùng bổ sung: $12/Người mới bắt đầu, $20/Người phát triển, $24 Người nâng cao

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo
  1. 2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.
  1. 2. Thực hiện theo các bước đơn giản trong nền tảng respond.io để di chuyển tài khoản của bạn
  1. 3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!

Tại sao respond.io là lựa chọn thay thế tốt nhất cho Wati

⚡️

Scale on every channel, no limits

  • Xử lý các cuộc gọi VoIP, email, TikTok, WhatsApp và nhiều hơn nữa trong hộp thư đến của nhóm
  • Tạo quy trình làm việc tự động tích hợp với tất cả các kênh phổ biến
  • Có thể chứa được các nhóm lớn mà không phải trả phí sử dụng cao

🤖

Full-funnel automation for faster success

  • Wati được thiết kế cho các doanh nghiệp nhỏ với kênh tối thiểu và nhóm nhỏ
  • Trong khi Wati giới hạn tự động hóa cho các chatbot cơ bản, respond.io tự động hóa các quy trình và cuộc trò chuyện
  • Respond.io ưu tiên kết quả tiếp thị, bán hàng và hỗ trợ bằng các công cụ đa kênh và phân tích chi tiết

💰

Transparent pricing for proven value, no markups

  • Wati thêm 20% vào phí trò chuyện tiêu chuẩn của WhatsApp; respond.io thì không
  • Phí tín dụng AI tăng nhanh với Wati; tận hưởng tín dụng không giới hạn với respond.io
  • Đánh giá G2 của Respond.io cho thấy thời gian tạo giá trị nhanh hơn và ROI mạnh hơn Wati

Nhiều sức mạnh hơn, phát triển hơn và ít rắc rối hơn với respond.io

Wati có thể giúp bạn bắt đầu, nhưng respond.io sẽ đưa bạn lên tầm cao mới với quy trình làm việc đa kênh thông minh hơn, động lực doanh thu cao hơn và nền tảng trực quan được xây dựng để mở rộng quy mô doanh nghiệp của bạn.

Gọi điện và trò chuyện trong một hộp thư đến

Hộp thư đến của Wati chỉ giới hạn ở WhatsApp và Instagram và không hỗ trợ cuộc gọi. Respond.io hợp nhất VoIP, email, WhatsApp, TikTok, Facebook Messenger, Instagram và nhiều hơn nữa.

Tìm hiểu thêm

Quản lý vòng đời khách hàng

Ưu tiên các khách hàng tiềm năng có ý định cao, thiết kế hành trình khách hàng cho từng giai đoạn vòng đời hoặc xác định các điểm dừng chung bằng phân tích.

Tìm hiểu thêm

AI và tự động hóa không giới hạn

Khả năng tự động hóa của Wati bị hạn chế và phải tính thêm phí cho tác nhân AI. Respond.io cung cấp tín dụng AI không giới hạn và khả năng tự động hóa linh hoạt để mở rộng quy mô.

Tìm hiểu thêm

Đối tác đáng tin cậy

Đánh giá cho thấy bộ phận hỗ trợ của Wati rất khó liên hệ và việc đăng ký sử dụng phải trả thêm phí. Respond.io nhanh chóng cung cấp cho bạn lời khuyên phù hợp với mục tiêu kinh doanh và hỗ trợ bạn 24/7 sau đó.

Tìm hiểu thêm

Tích hợp gốc

Làm giàu dữ liệu bằng HubSpot, Salesforce, Google Trang tính và nhiều hơn nữa. Tận hưởng Salesforce với gói Starter của chúng tôi trong khi nó chỉ có trong gói Business của Wati.

Tìm hiểu thêm

Thông tin chi tiết dựa trên dữ liệu

Theo dõi hiệu suất của nhóm, hiệu suất quảng cáo và phát sóng cũng như chuyển đổi để biến thông tin chi tiết thành doanh thu.

Tìm hiểu thêm

Tạo khách hàng tiềm năng toàn diện

Thu thập thông tin khách hàng tiềm năng từ Meta và TikTok, đánh giá và trả lời ngay lập tức bằng AI, sau đó tối ưu hóa hiệu suất bằng phân tích chi tiết.

Tìm hiểu thêm

Công cụ bán hàng chuyển đổi

Tự động hóa việc đặt chỗ, chia sẻ thông tin sản phẩm ngay lập tức với Meta Catalogs và đẩy nhanh các giao dịch có giá trị cao hoặc quan trọng bằng cuộc gọi thoại.

Tìm hiểu thêm

Giữ chân khách hàng ở quy mô lớn

Tăng lòng trung thành của khách hàng bằng cách phát sóng có mục tiêu trên các kênh phổ biến về khuyến mại, gia hạn, nâng cấp và khảo sát CSAT.

Tìm hiểu thêm

Dễ dàng di chuyển đến giải pháp WhatsApp API mạnh mẽ nhất

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Mua số điện thoại không được kết nối với tài khoản WhatsApp Business hiện tại hoặc đăng ký số ảo
  1. 2. Kết nối số của bạn với tài khoản doanh nghiệp Meta của bạn
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io
  1. 3. Kết nối tài khoản WhatsApp API mới của bạn với respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Tắt xác minh 2 bước trong tài khoản Meta của bạn.
  1. 2. Thực hiện theo các bước đơn giản trong nền tảng respond.io để di chuyển tài khoản của bạn
  1. 3. Xác minh số của bạn và bạn đã sẵn sàng - bạn sẽ giữ được số, mẫu, danh bạ và lịch sử trò chuyện!

Thiết lập nhanh chóng trên respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Tạo tài khoản respond.io
  1. 2. Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với chúng tôi để được hỗ trợ di chuyển đầy đủ.

New to messaging platforms? Get started easily

  1. 1. Tạo tài khoản respond.io.
  1. 2. Làm theo hướng dẫn kết nối kênh từng bước hoặc liên hệ với nhóm hỗ trợ của chúng tôi để được trợ giúp.

Những câu hỏi thường gặp

Wati phù hợp nhất với các doanh nghiệp nhỏ có 5 nhân viên trở xuống sử dụng WhatsApp làm kênh liên lạc chính và chỉ yêu cầu tự động hóa và phân tích cơ bản.

Các doanh nghiệp lớn hơn cần các tính năng nâng cao hơn cho hoạt động tiếp thị, bán hàng và hỗ trợ trên nhiều kênh nên cân nhắc sử dụng respond.io. Sản phẩm của chúng tôi phù hợp nhất với các doanh nghiệp B2C đang tìm kiếm sự tăng trưởng về doanh thu hoặc kinh doanh qua các cuộc gọi, email và các kênh nhắn tin phổ biến như TikTok, WhatsApp, v.v.

Những câu chuyện thành công thực tế từ khách hàng

Tăng gấp 3 lần kết quả kinh doanh của bạn với respond.io 🚀