Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Leverage its massive popularity to engage, sell and support customers on the messaging channel.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time<br></li><li id=\"\">Instagram Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Business process implementation - make Instagram work for your business and not the other way round</li></ul>"],"publisherName":[0,"Meta"],"createdDate":[0,1624951837000],"description":[0,"Connect an Instagram Business Account to chat over Instagram."],"blocks":[1,[[0,{"id":[0,"builder-pixel-zbdg7t6sftr"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738575994525],"firstPublished":[0,1731493227781],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"pek9mhiphbl"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"46015f52e42a4832b72004961adff328"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167552],"id":[0,"46015f52e42a4832b72004961adff328"],"name":[0,"Telegram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"hasLinks":[0,false]}],"data":[0,{"updatedOn":[0,1720098103000],"headerColor":[0,"#ebf2ff"],"description":[0,"Connect a Telegram Bot to chat over Telegram."],"learnMore":[0,"https://respond.io/blog/telegram-for-business"],"hidden":[0,false],"documentation":[0,"https://help.respond.io/channels/telegram"],"categories":[1,[[0,"Messaging Channels"]]],"publisherName":[0,"Telegram"],"sortByGroup":[0,7],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f59c_Logo-Telegram.svg"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Telegram"],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"]}]]],"group":[0,"Channels-1"],"connect":[0,"https://app.respond.io/space/settings/channels"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Its skilled team of agents guide clients through every step to book their perfect vacation. Their mission: To design dream trips and become the leading travel agency in and beyond Nicaragua through trust, innovation, and top-tier service.</p><h2>The problem</h2><p>SchuVar Tours had all the ingredients for success—a massive Facebook following of over 100,000, compelling Meta ads, and a clear call to action: <i>Message us on WhatsApp to book your trip.</i> Leads flowed in steadily, curious travelers eager to discover their next getaway. But without a lead management system in place, the business struggled to engage leads while interest was high.</p><p>With agents spread out across branches and handling multiple channels, leads often went overlooked or were left hanging for hours or days. There was no clear assignment process, so agents simply had to pick up the leads that they saw. This meant missed opportunities as prospects who received slow replies or none at all went elsewhere.</p><p>The business wanted to close more deals, faster, while keeping agents aligned on priorities and evenly distributing the workload.</p><h2>The respond.io solution</h2><p>SchuVar Tours decided to try respond.io as a way to bring conversations from multiple channels into a single inbox, improve lead follow-ups and turn leads into paid bookings.</p><p>It connected all its channels, including <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a>, Facebook Messenger, Instagram, Telegram, email and webchat to respond.io to get all contacts and conversations in one place. By leveraging automation, it streamlined the entire customer journey and increased conversions. Here’s how they did it.</p><h3>Collaborate more effectively with a team inbox</h3><p>First of all, uniting agents across branches and channels into a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-team-inbox/"/n target=\"_blank\"\n rel=\"noopener \"\n >single team inbox</a> with respond.io made it easier to organize customer communication. There was no need for agents to juggle multiple apps or wonder who was handling what conversation.</p><p>Internal comments also helped agents stay aligned on context when handing over a conversation or if they need to ask advice from a supervisor.</p><h3>Streamline the booking process with automated replies</h3><p>To ensure leads aren’t kept waiting and to speed up the booking process, SchuVar Tours set up <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation/"/n target=\"_blank\"\n rel=\"noopener \"\n >automated responses</a> with respond.io’s Workflows. The auto replies collect basic information about the lead’s interests and inform them about agent availability, saving agents time and managing customer expectations.</p><h3>Auto-assign conversations to agents for faster service</h3><p>After gathering information, the lead is then automatically assigned to the next available agent. The business uses a round-robin format to assign customers to available agents in turn so the workload is evenly distributed.</p><p>With this system in place, agents can respond promptly and focus on closing deals.</p><h3>Scale meta click to chat ads to increase new leads</h3><p>With more efficient processes in place, SchuVar Tours had the capacity to handle more leads, so it ramped up its advertising, tripling the number of leads it receives via paid ads.</p><p>Respond.io integrates with Meta <a \n href=https://respond.io/"https://respond.io/blog/click-to-chat-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >click to chat ads</a> so all ad responses indicate which channel and ad the conversation came from, showing which ads are attracting quality leads. With reports and analytics, the business can measure ad performance to ensure all marketing investments translate into revenue impact.</p><h3>Implement lead status tracking through the funnel</h3><p>Additionally, respond.io’s Lifecycle feature enables SchuVar Tours to manage each lead throughout the entire customer journey, so agents get instant context on each customer and can prioritize those with high intent.</p><p>For instance, they recognize a lead who has received a quote is closer to purchase than a lead sending a first inquiry, so they attend to the former first. As a result, they have shortened their sales cycles for faster bookings.</p><p>Once the customer makes a payment, the agent updates their status accordingly. This makes it easy for the business to track the number and speed of deals closed. It also helps identify existing customers, who are later retargeted with <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-bulk-message/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp promotional broadcasts</a>.</p><blockquote><p><i>”Thanks to respond.io, at SchuVar Tours, we optimized our internal organization, reduced response times, and improved the customer experience with more efficient management based on accurate metrics.” -</i> Esmeralda Sevilla, Deputy Manager of SchuVar Tours</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"1548\"\n height=\"811\"\n alt=\"Image of a group of tourists\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/2bvAKf88kkrz47omvlEVBQ/ef1b5dc4efa92cb9b564cb707366b951/SchuVar_Tours_-_1.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.908754623921085;\"\n />\n </picture>\n <h2>The results</h2><p>By streamlining its sales process and gaining full visibility of the customer journey—from chat initiation to payment—SchuVar Tours has reduced delays and increased conversions for a <b>60% faster sales cycle</b>.</p><p>Since implementing respond.io, SchuVar Tours has improved response times by automating customer detail collection and prioritizing high-intent leads. Agents are collaborating efficiently in respond.io’s team inbox so no lead goes overlooked and everyone has full context. This has resulted in a <b>nearly 100% follow-up rate</b>.</p><p>As the business now has the capacity to manage higher volumes of ads, it’s been able to scale its click to chat ads and generate <b>40% of its leads from paid ads</b>, a 3x increase over three months. These improvements have transformed SchuVar Tours’ sales operations—turning what was once a fragmented, manual process into a high-performing, scalable engine for growth.</p><p>Want to see similar success for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today.</p>"]}]}],[0,{"data":[0,{"personInCharge":[0,"David Fiala, Co-founder of Praga Medica"],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">
Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. Support, sell and market on one of the most popular messaging channels in the world.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Facebook Messenger Marketing - respond to ad campaigns, nurture your leads, send abandoned cart messages, newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Facebook Messenger work for your business and not the other way round</li></ul>"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"sortByGroup":[0,2],"categories":[1,[[0,"Messaging Channels"]]],"name":[0,"Facebook Messenger"],"documentation":[0,"https://help.respond.io/facebook-messenger/facebook-messenger-quick-start"],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"group":[0,"Channels-1"],"description":[0,"Connect your Facebook pages and chat over Facebook Messenger."],"learnMore":[0,"https://respond.io/blog/facebook-business-chat"],"createdDate":[0,1616056586000],"blocks":[1,[[0,{"id":[0,"builder-pixel-0nisp5ga002"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"variations":[0,{}],"lastUpdated":[0,1738576118525],"firstPublished":[0,1731493227878],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"rev":[0,"6lusfj8gikc"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"model":[0,"integrations"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. 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Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-haqdi5wtxrb"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"n5djufwpql"]}]}]}]]],"website":[0,"https://www.pragamedica.com/"],"useCases":[1,[]],"contentfulReference":[0,"681BMaY7O45rHGEaAA0WF1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=praga-medica-recovers-70-percent-more-leads"],"key":[0,"relatedCustomerStories"]}]]],"slug":[0,"praga-medica-recovers-70-percent-more-leads"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566092],"id":[0,"e628d3d5f52c4412bfa7b69f9e6904b5"],"name":[0,"Healthcare"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621465],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623654],"data":[0,{"updatedOn":[0,1673406467000],"name":[0,"Healthcare"],"createdDate":[0,1673406347000],"slug":[0,"healthcare"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-zroljecs13"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"marv041p0b"]}]}],"content":[0,"<p>Praga Medica is a <a \n href=https://respond.io/"https://www.pragamedica.com//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Prague‑based medical tourism facilitator</a> that organizes vision‑correction, plastic‑surgery, dentistry and other procedures for international patients. Its team of consultants advise potential patients on treatments and arrange to meet them on arrival. WhatsApp has proven to be a crucial channel for smooth global communication.</p><h2>The problem</h2><p>In the past, Praga Medica primarily did business over email. Leads would express interest via a contact form on the website and consultants would send all brochures and documents in an email. The consultants preferred this method as contacts who went to the trouble to communicate via email tended to be genuine leads. However, this also meant missed opportunities as the manual process made it difficult for potential customers to get a timely response.</p><p>David Fiala, the co-founder and managing director, saw webchat as an option to streamline engagement and adopted this as a channel using another solution, Chatra, in 2018. However, the consultants considered webchat a waste of time as they received high volumes of spam and low quality leads. As consultants deprioritized this channel, genuine leads dropped off when they did not receive a timely response, and there was no way to track or reengage them.</p><p>Fiala then observed that other businesses were using WhatsApp to chat with leads and customers. When leads contact them through WhatsApp, their phone numbers are instantly captured, so it’s easy to get back in touch with them. At first, Praga Medica implemented the WhatsApp Business App, but with consultants using individual WhatsApp accounts, it was a challenge to delegate leads and track response times. WhatsApp was also incompatible with Chatra, so it could not be integrated into webchat.</p><p>Manual entry of lead data in their CRM was another challenge. With email and Chatra, consultants spent valuable time consolidating information from email and webchat to update the CRM.</p><h2>The respond.io solution</h2><p>Fiala understood that WhatsApp API would help solve the problem of uniting WhatsApp conversations in a single inbox for management and tracking. He looked for a WhatsApp API solution that would integrate with their CRM and chose respond.io because it met all the business’s requirements.</p><h3>Capture lead contact data with every chat</h3><p>With webchat, there was no way to capture a lead’s contact data other than asking for a phone number or email. If a consultant didn’t engage with the lead immediately, the lead would drop off and the business couldn’t contact them again. Praga Medica connected respond.io to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and began using WhatsApp as the primary contact channel, installing a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-webchat/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp webchat widget</a>.</p><p>Praga Medica uses an industry-specific CRM, so not every platform can easily integrate with it. With respond.io, the business was able to use webhooks and HTTP requests to sync data seamlessly.</p><p>When a lead comes in through WhatsApp, their phone number is saved in respond.io and sent to the CRM, so consultants can follow up easily. The business also connected webchat to respond.io, and while it’s still necessary to ask for contact details, automation workflows now do this if a consultant is unavailable.</p><blockquote><p>“<i>With Chatra, live chat was a side channel nobody loved. With respond.io, everything is centralized around WhatsApp, and consultants finally care about it.</i>”<i> </i>- David Fiala, Co-founder of Praga Medica</p></blockquote><h3>Reduce spam by using AI to collect information and qualify leads</h3><p>Consultants were reluctant to use webchat as a channel because of the high volume of spam that came in. Rather than providing advice to genuine patients, they were wasting valuable time answering inquiries that went nowhere.</p><p>Praga Medica set up an AI Agent in respond.io to <a \n href=https://respond.io/"https://respond.io/help/convert-leads/how-to-automate-contact-information-collection-with-ai/"/n target=\"_blank\"\n rel=\"noopener \"\n >collect information from all contacts</a> and filter out spam. Only qualified leads will be routed to a human agent. Now, consultants understand the value of chat as conversations coming in from WhatsApp are turning into paying customers.</p><h3>Convert more leads by responding faster</h3><p>The AI Agent workflows have also helped convert potential patients faster by <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-automation#toc-5\"\n target=\"_blank\"\n rel=\"noopener \"\n >delivering instant replies to incoming inquiries</a>, even outside of working hours as their global customers are in different time zones. This ensures that leads are engaged the moment they reach out, increasing the likelihood they stay in the funnel.</p><blockquote><p><i>“With Respond AI handling routine questions, and WhatsApp giving us direct access to phone numbers, everything clicked—our consultants could focus on high-quality leads that were far more likely to convert into paying customers.” -</i> David Fiala</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2064\"\n height=\"1081\"\n alt=\"Image of doctor speaking with a patient\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/5o1JPsnsM4JGjQ9qMqHM0j/6ee92d4f9b9ba7442dc70592dde6ef4c/Pragamedica_-_2.jpg?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9093432007400555;\"\n />\n </picture>\n <h2>The results</h2><p>By switching from webchat to WhatsApp and unifying all conversations on respond.io, Praga Medica captured <b>70% more lead contact data</b>, making it easier to follow up and convert prospects. Respond.io’s AI-powered workflows also helped them <b>filter out 97% of spam</b>, allowing consultants to spend their time with real customers instead of irrelevant messages.</p><p>Most impressively, the business achieved a <b>50% reduction in first response times</b>, resulting in faster lead engagement and improved chances of conversion. With consultants now fully onboarded and trained to use respond.io, Praga Medica has a streamlined communication process that supports long-term growth.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today! </p>"],"goals":[1,[[0,{"goal":[0,"Integrate data from conversations with CRM"]}],[0,{"goal":[0,"Reengage leads from chats"]}],[0,{"goal":[0,"Reduce spam so consultants can focus on qualified leads"]}],[0,{"goal":[0,"Convert more leads by reducing response times"]}]]],"hidden":[0,false],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/4qjLNbcX2ELFYk6eKgHuSs/4e915f711dc966dcb7b28fbe4fc94676/Pragamedica_-_Cover.jpg"],"location":[0,"Czech Republic"],"title":[0,"Praga Medica Recovers 70% More Global Leads with WhatsApp + respond.io"],"publishedOn":[0,"2025-06-23T00:00+08:00"],"logo":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/39Yb7Pq9TRphoqlxG6oZDO/8e059fe3ff3e6d82cda89af5395e87c1/logo-pragamedica.svg"],"metrics":[1,[[0,{"results":[0,"more leads recovered"],"metric":[0,"70%"]}],[0,{"metric":[0,"97%"],"results":[0,"of spam filtered out"]}],[0,{"results":[0,"reduction in first response times"],"metric":[0,"50%"]}]]],"solutions":[1,[[0,{"solution":[0,"Gained lead contact data by switching to WhatsApp API from webchat"]}],[0,{"solution":[0,"Integrated WhatsApp API with CRM via HTTP requests and webhooks"]}],[0,{"solution":[0,"Used AI to filter out spam leads"]}],[0,{"solution":[0,"Reduced response times with AI agent "]}]]],"seoMeta":[0,{"description":[0,"Learn how medical tourism facilitator Praga Medica slashed response times, eliminated spam and reengaged leads with respond.io."],"title":[0,"Praga Medica Recovers 70% More Leads with WhatsApp + respond.io"]}]}]}],[0,{"data":[0,{"tags":[1,[[0,"Education"]]],"slug":[0,"sleekflow-alternative-review-by-getutor"],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/3TylPYvknnFGrkTL0GUFN7/2761d2ac8ab106536f27a11a279daea0/assets_2F11f7a662b80a4675973850b067c01fa5_2Fe9ba8c6d9094437294ef62117cc991ca"],"hidden":[0,false],"website":[0,"https://www.getutor.com.hk/en/"],"name":[0,"GETUTOR Said Goodbye to Sleekflow - and Hello to 24% More Sales"],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">
Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168497],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"name":[0,"IMAP/SMTP"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}]}],"variations":[0,{}],"lastUpdated":[0,1736391114077],"firstPublished":[0,1731493227888],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"sortByGroup":[0,22],"documentation":[0,"https://help.respond.io/email/other-email"],"learnMore":[0,""],"publisherName":[0,"respond.io"],"categoryLink":[0,"https://respond.io/integrations?channel=Email"],"name":[0,"IMAP/SMTP"],"createdDate":[0,1616061553000],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f6c0_email.svg"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"updatedOn":[0,1720097894000],"headerColor":[0,"#f3f3f3"],"connect":[0,"https://app.respond.io/space/settings/channels"],"slug":[0,"imap-smtp"],"categories":[1,[[0,"email"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"group":[0,"Channels/Email-1"],"hidden":[0,false],"contents":[0,"<p id=\"\">Send and receive emails with the benefits of respond.io’s powerful messaging capabilities.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - 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All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</p><h2>The problem</h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2>The respond.io solution</h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3>Prioritize unanswered leads in a team inbox</h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3>Streamline course booking with automation and AI</h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3>Implement lead management through the entire funnel</h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3>Gain detailed analytics from reports and exported chats</h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><blockquote><p><i>“As CEO of GETUTOR, I found that some of Sleekflow's advertised features didn't operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The results</h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">
Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-s9vcrraqbg"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nf1j0z2rdwg"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Beauté"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6ed794f0e48f48f59c16eb9210208791"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407565900],"id":[0,"6ed794f0e48f48f59c16eb9210208791"],"name":[0,"Dermocosmetics"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621473],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623713],"data":[0,{"slug":[0,"dermocosmetics"],"updatedOn":[0,1673496679000],"createdDate":[0,1673496679000],"name":[0,"Dermocosmetics"],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-pmlboctenk"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"nurtvfpijvr"]}]}],"website":[0,"https://emaxbeaute.com/"],"contentfulReference":[0,"5IAkj4ILKqfaoSDWMzOZ3N"],"useCases":[1,[[0,{"name":[0,"Conversational Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<p>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</p><h2>The Problem</h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2>The Respond.io Solution</h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3>Track Lead Sources with Click to Chat Ad Workflows</h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3>Streamlining Appointment Booking</h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>"Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. A great product and team to work with!"</i> - Wilson Lee, CEO of EMAX Beauté</p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/1mqEqhYlnfAFWnRejHMrbC/a4b975a8026eb820ddedf5336b1129fa/assets_2F11f7a662b80a4675973850b067c01fa5_2Fbbd30c92e2624f28bcbf2a06f4c25398?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2>The Results</h2><p>EMAX has now integrated respond.io into all four of its brands and achieved great success within a few months. Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. In-chat payment link capabilities also allow for seamless transactions where applicable, resulting in smoother operations and strong business results overall.</p><p>Want to achieve similar results for your business? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today!</p>"],"goals":[1,[[0,{"goal":[0,"Optimize marketing strategy by tracking leads from all sources—TikTok, Facebook Messenger, Instagram, WhatsApp, Meta ads, website"]}],[0,{"goal":[0,"Track lead statuses to understand drop-off causes in the sales process"]}],[0,{"goal":[0,"Improve customer experience with faster responses"]}],[0,{"goal":[0,"Prioritize quality leads and prevent spam to reduce agent load"]}],[0,{"goal":[0,"Streamline appointment booking across channels over chat"]}]]]}]}]]]}],"language":[0,"en"],"locale":[0,"Default"],"data":[0,null],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>了解更多</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>平台安全穩定</p>"],"blocks.builder-384b661345144247b795d38c1444dd9e#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>先進的</p>"],"blocks.builder-0c4201ba846a4cdca4545223a5169053#text":[0,"<p>評論顯示，Wati 的支援服務比較麻煩，而且加入需要額外付費。 Respond.io 會快速為您提供針對業務目標的建議，然後全天候為您提供支援。</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>管理客戶生命週期</p>"],"blocks.builder-d0e89fbb16fa4110960cba85b04fc4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#header":[0,"像這些企業一樣，使用 WhatsApp API 將您的收入提高 3 倍"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>人工智慧代理</p>"],"blocks.builder-6e77065d4f5048f2913fd6ea00110b65#text":[0,"<p>Wati 的自動化程度有限，並且對 AI 代理收取額外費用。 Respond.io 提供無限的 AI 積分和靈活的自動化以實現可擴展性。</p>"],"blocks.builder-b5c6a7eaef3a4058848488ea99182cb0#text":[0,"<p><b>Premium</b><strong>: </strong>$349/month</p><p>5 users</p><p>20,000 stored contacts</p><p>25 flow builders</p>"],"blocks.builder-4ff72fc0d7e14d3da542ceb6ea4d6ed0#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>轉換銷售工具</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>所有管道</p>"],"blocks.builder-d80a424868bd4177a71b86de672070bb#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 商業帳戶</li></ol>"],"blocks.builder-3794ca7d90a046fca2669de1c5bec276#text":[0,"<ul><li>Respond.io 利用全通路工具和詳細分析來優先考慮行銷、銷售和支援結果</li></ul>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong> 請按照逐步頻道連接指南進行操作或聯絡我們的支援團隊尋求協助。</li></ol>"],"blocks.builder-042ce24838ee4ccca6e854fc9a0b283a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ad6142a5951449c3b73dc2e8bd719615#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>了解更多</p>"],"blocks.builder-859eac967c684ac48a07e4199dcac6b4#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶</li></ol>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-69054e6dd09547209bdb296a9753628a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-3561938826994181a9d4aecca5aced11#text":[0,"<p>Pricing</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>每月每個電話號碼 15 美元</p>"],"blocks.builder-41b65d4250bc4b2b8a01a803de15954a#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>提醒客戶續訂或升級機會</p>"],"blocks.builder-df2b75f6cd1c482895433973711a882f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d16a477b8a4f4dd0a4ae5057f0026ec3#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>可用性</p>"],"blocks.builder-867e35eaed8a4a50bba3f37a81249d2a#text":[0,"<p>WhatsApp Business Calling API</p>"],"blocks.builder-0ef63b367b7a4e2481689a47d936784f#text":[0,"<p>轉換銷售工具 </p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*每月活躍聯絡人是指您在一個月內聊天的聯絡人。 您無需為儲存的聯絡人付費，只需為實際通話的聯絡人付費。</em></p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>無法向你學習的人工智慧缺乏影響力； Sleekflow AI 僅支援 PDF 訓練來源</li></ul>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>即將推出！</p>"],"blocks.builder-1b7a30e1a3d94fe18924e2d4a9d98b2d#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-fc38da52e7344202bb9ac91ca10c0f07#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-283de9f27ad84e4ea9cff07a03e6ebf2#text":[0,"<p>Wati 的收件匣僅限於 WhatsApp 和 Instagram，且不支援通話。 Respond.io 統一了 VoIP、電子郵件、WhatsApp、TikTok、Facebook Messenger、Instagram 等。</p>"],"blocks.builder-928c652f3fc44630bbdca38fcc52ef2a#text":[0,"<p>Meta Business Partner</p>"],"blocks.builder-6e90416e5b5e4f15888f127d6e276323#text":[0,"<p><b>Pro</b><strong>:</strong> $149/month</p><p>3 users</p><p>5,000 stored contacts</p><p>3 flow builders</p>"],"blocks.builder-0a8d7372216f45e0b745ebab024e427d#text":[0,"<h2>為什麼 respond.io 是 Wati 的最佳替代品</h2>"],"blocks.builder-da67c910338d4745970efb044ca95e71#text":[0,"<p>Only for WhatsApp</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠 </p>"],"blocks.builder-3e5a6cc66451449d8c23f4f9a3d0d312#text":[0,"<p>All channels</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>報告</p>"],"blocks.builder-f09c39fcd5ec4618b2f9cec7e1b13ff8#text":[0,"<ul><li>Wati 將自動化功能限制在基本的聊天機器人上，而 respond.io 則實現了流程和對話的自動化 </li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">有沒有想過為什麼 Sleekflow 會限制自動化？ 這取決於定價。 主要按用戶數量收費的平台沒有什麼動力幫助你實現自動化——因為自動化程度越高，你需要付費的用戶就越少。</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io 顛覆了這個模型。 我們的每月活躍聯絡人定價為您提供無限的總聯絡人數和無限的對話數，而不像競爭對手那樣按聯絡人區塊或每個計劃的對話上限收費。 隨著聊天量的增長，每月活躍聯絡人的成本會下降，使其隨著時間的推移更具可擴展性。 而且由於我們不按用戶收費，我們可以幫助您實現更多自動化，以支援客戶成長並處理大量聊天 - 無論您的團隊規模有多大。</span></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>透過元目錄即時分享產品或服務訊息</p>"],"blocks.builder-ff6dc400850b42039472fd1e1e81073b#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>行銷和銷售自動化</p>"],"blocks.builder-b1a9adb6796046ae86abcb48537ad207#text":[0,"<p>$15/ phone number per month</p>"],"blocks.builder-4fca940976574224aa5a882618390073#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.title":[0,"是什麼讓 respond.io 成為 Wati 的最佳替代品？"],"blocks.builder-0eb093dfd2c845519d84f1f52914548f#text":[0,"<p>優先考慮高意向潛在客戶，為每個生命週期階段設計客戶旅程或透過分析識別常見的流失點。</p>"],"blocks.builder-425ffd685c06405c88e4cf23ebf1a85f#text":[0,"<p>客戶生命週期管理</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>保持</p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>了解更多</p>"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-ba3785db656248a0b8ba796b413b3de9#text":[0,"<p>WhatsApp Catalog</p>"],"blocks.builder-797a44cd2b7443e597532f8d7ddf1a97#text":[0,"<p>PDF</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Respond.io 的 G2 評論顯示其價值實現速度比 Sleekflow 更快，投資回報率更高</li></ul>"],"blocks.builder-8dae5f41f58e486788ef8b2f78ff6823#text":[0,"<p>大規模客戶保留</p>"],"blocks.builder-4c29cdbf9d544942a3b88cc2047cea7e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d61cfbc003d941b894b4bfb543b29b3e#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>絕不會因崩潰或停機而失去線索。 與 Sleekflow 不同，respond.io 保證 99.999% 的正常運作時間。</p>"],"blocks.builder-4b3bc00c5c7a4029b787eac16044ec6b#text":[0,"<p><em>*每月活躍聯絡人是指您在一個月內聊天的聯絡人。 您無需為儲存的聯絡人付費，只需為實際通話的聯絡人付費。</em></p>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-6369bb3e7a224456a527cf4c34804f14#text":[0,"<p>💰</p>"],"blocks.builder-255a0eaca26d419486553d7d32585c6c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-25a17af57bfe407194e043d92a7e7098#text":[0,"<p>原生集成</p>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>24/5 即時聊天，24/7 AI 代理</p>"],"blocks.builder-f13cf43e64224ce4a78b7a8187fb6c75#text":[0,"<p>Document uploads and web resources</p>"],"blocks.builder-2bf10e14bb924c239523d96513af72b8#text":[0,"<p>了解更多</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"Sleekflow 最適合哪些企業？"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 商業帳戶</li></ol>"],"blocks.builder-82755bde98e444a193312fb6bbd976e5#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶。</li></ol>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow 限制自動化以增加使用者數量，並且僅在 PDF 上訓練其 AI。 Respond.io 在共享和即時資源上訓練 AI，並透過靈活的自動化實現可擴展性。</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.title":[0,"Wati 最適合哪些業務？"],"blocks.builder-45545e2bb64c418abf361fc90abeece2#text":[0,"<p>Customer Support</p>"],"blocks.builder-a320ed2ba8a94d90a33f90d07c75ba5d#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>瞭解更多。</p>"],"blocks.builder-54b4b6619bc9487c9d931a1b9af878a1#text":[0,"<ul><li>Wati 專為擁有最少管道和小團隊的小型企業而設計</li></ul>"],"blocks.builder-fd5a7668fed64268abef45862e7dc4e6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6698ac8c2ae2478f8d37dc4860749e60#text":[0,"<p>Comprehensive</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>激勵成長的定價</p>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>選擇 respond.io 透過聊天增強行銷和銷售</h2>"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>高聊天量下的穩定性</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-1422f0da83004c64b9e75cd111eb9400#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-169884ec3de44a78ac02c46ff17d2864#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-8cd198b867c9429bb79714b7bbbd3eae#text":[0,"<p>Onboarding Support</p>"],"blocks.builder-b5f53a9c6cc54b3e8fa653ef5eb05f93#text":[0,"<p>Coming soon!</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>隨著聊天量的增長，每月活躍聯絡人的成本下降</li></ul>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>在 respond.io 上快速設定</h2>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#readMoreButtonLabel":[0,"閱讀更多"],"blocks.builder-432488cb9001437b96a9f9342f24a917#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>了解更多</p>"],"blocks.builder-97dbde4e328a4e01b782278a538e7ec3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>AI功能</p>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-3b7d324757ce4b049d4fba315f62b391#text":[0,"<p>了解更多</p>"],"blocks.builder-553e2caa129a4b16bad9c74eb96c5044#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>了解更多</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-d1cf4088e6ef4a45a41354799596b187#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-1af14ed967ed4a9f96cf2dde32b36acb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>數據驅動的洞察</p>"],"blocks.builder-faf57a31449b41ceb9e7f09cd1e9e76e#text":[0,"<p>⚡️</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-8e224b67af5c485386f58efd21a78b61#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>AI輔助訊息草稿</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>現代 UI/UX，正常運作時間 99.99% — 無延遲、崩潰或線索遺失</li></ul>"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>文件上傳和網路資源</p>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>進行客戶滿意度調查</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"閱讀更多"],"blocks.builder-cff21f6397794521a1ed3bf95a23a643#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>入口</p>"],"blocks.builder-0786e512d6b14bc192bcf2dc7a23974d#text":[0,"<p>WhatsApp BSP fees</p>"],"blocks.builder-04a1d36fc9fa4c118ae3d9a88fe4f8ef#text":[0,"<p>Mid-tier</p>"],"blocks.builder-e4b32be3e6494f89b3c28422d0c7a3d6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- 大規模發送促銷廣播</p><p>- 提醒客戶續訂或升級機會</p><p>- 進行顧客滿意度調查</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-7f94d050d0124f2a89bf901682c7bb0c#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>主要透過電子郵件，對更高級別的計劃提供有限的聊天支持</p>"],"blocks.builder-10c4b2d5eb714110aaf0f294c0c139b7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-e89bbe179d8548b29db44e85ba59f8c3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>聊天自動化工作流程</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>從 Sleekflow 或其他軟體遷移到 respond.io</p>"],"blocks.builder-1616795189694874b14a095beb82b2c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-78f9a572f71945849bc49557669fe01a#text":[0,"<p>從 Meta 和 TikTok 捕獲線索，使用 AI 立即進行鑑定和回复，然後透過詳細的分析優化性能。</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"來自客戶的真實成功案例"],"blocks.builder-9a3c4557f57e4c01b63846623ab42c66#text":[0,"<p>自動預訂，透過元目錄即時分享產品訊息，並透過語音通話加速高價值或關鍵交易。</p>"],"blocks.builder-34899fbb6bd947b5851ed1beaef31cdb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>客製化定價</p><p>不確定的用戶數量</p><p>自訂聯絡人數量</p><p>50個流程建構器</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 最適合擁有少於 5 名代理商並透過聊天發送少量訊息進行行銷、銷售和支援的小型企業。 </span></p><p><span style=\"color: rgb(255, 255, 255);\">消息量大、需要為多個用戶和團隊提供高級功能的大型企業應該考慮使用 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。</span></p>"],"blocks.builder-9f1633f4f14f41efa4f4ef1dc56e7292#text":[0,"<p>Wati 可能可以幫助您起步，但 respond.io 會透過更聰明的多通路工作流程、更高的收入驅動力以及為擴展您的業務而構建的直覺平台將您帶入新的水平。</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>了解更多</p>"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>自動預訂，透過元目錄即時分享產品訊息，並透過語音通話加速高價值或關鍵交易。</p>"],"blocks.builder-b7bfd1010b164bbab87f9d90a07c92ef#text":[0,"<p>Wati 和 respond.io 都是 WhatsApp 商業解決方案提供者 (BSP)，旨在管理客戶對話。 對於主要依賴 WhatsApp 和 Instagram 的小型企業來說，Wati 是一個簡單的解決方案。 但如果您的企業透過多種管道吸引客戶，並需要更高級的自動化和功能，那麼 Wati 可能還不夠。 找出最適合您需求的解決方案。</p>"],"blocks.builder-d8a0ae7538ae4a03b38451bfdeb47a52#text":[0,"<p>Broadcasts</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>中端</p>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>利用自動化工作流程即時評估並吸引潛在客戶</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- 使用 Meta 點擊聊天廣告來吸引潛在客戶進入 WhatsApp</p><p>- 啟動工作流程以立即回應並確認潛在客戶</p><p>- 在一個平台上管理整個 WhatsApp 客戶生命週期</p><p>- 透過深入分析追蹤 WhatsApp 行銷績效</p>"],"blocks.builder-f7b3fc71ce274df491906d9d4eabd6a4#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-6be4c8cd161b4ed5b59ac4485bd4708d#text":[0,"<p>了解更多</p>"],"blocks.builder-cecaf1b7c45c4beaaa8e60bb3a673019#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-6f6c06aff79f4435b7a93b1a042939d2#text":[0,"<p>Click to Chat Ads Automation Triggers</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">與我們的內部專家預約客製化演示，了解 </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">respond.io</a><span style=\"color: rgb(255, 255, 255);\"> 如何滿足您的特定用例，或註冊免費試用。 當您準備好進行切換時，我們的入職團隊很樂意為您提供指導協助，以確保順利遷移，如果您之後需要任何協助，我們將全天候提供支援。</span></p>"],"blocks.builder-9b5110339e6848c6a90ce67a494d1147#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d5104a17ca444e89b4a8acb532a5293e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-82a31a02f1c94029b079b3bcb3f884ea#text":[0,"<p>透過在熱門管道上進行促銷、續訂、升級和 CSAT 調查的定向廣播來提高客戶忠誠度。 </p>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p><b>專業版</b><strong>:</strong> 每月 149 美元</p><p>3 位用戶</p><p>5,000 個已儲存聯絡人</p><p>3個流程建構器</p>"],"blocks.builder-9a05d90c2def4f8cbb4d3ae2a17aa2eb#text":[0,"<p>Supports High Message Volume without Lagging</p>"],"blocks.builder-5ae0df72410f42a3837a519db4c6bc67#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati 聲稱提供全天候電子郵件、聊天和 WhatsApp 機器人支援。 然而，客戶評論經常提到回應時間和支援品質差。 WhatsApp 機器人幾乎不可能聯繫到人工客服，如果客戶需要緊急支持，他們只能束手無策。</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io 為所有計劃提供每週 5 天、每天 24 小時的客戶支援和週末 24 小時 AI 聊天，並有客戶成功經理提供客製化業務成長服務。 卓越的客戶支援是我們的驕傲，並得到了客戶的正面評價。</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>WhatsApp 功能</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 為 Pro 計劃提供電子郵件支持，對於更高級別計劃的客戶，僅在香港辦公時間內可以透過聊天聯繫。 Respond.io 為所有計劃提供每週 5 天、每天 24 小時的人工支援和週末 24 小時的人工智慧支持，並為定制計劃提供客戶成功經理服務。</span></p>"],"blocks.builder-39a0ca4dd7e141aab3133a17ab23226f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>在每個生命週期階段追蹤和管理潛在客戶</p>"],"blocks.builder-faa41c488db741a0baab49cb6961ee9a#text":[0,"<ol><li>2. 按照 respond.io 平台</a> 中的 <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">簡單步驟遷移您的帳戶</li></ol>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>全通路功能</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">大多數平台在壓力之下都會崩潰。 Respond.io 沒有。 無論您每月處理 1,000 條還是 100,000 條訊息，response.io 都能提供 99.999% 的正常運行時間 - 無延遲、無崩潰、無線索丟失。</span></p><p><span style=\"color: rgb(255, 255, 255);\">在一個地方處理來自 TikTok、WhatsApp、電子郵件、語音通話等的對話。 不再存在孤島或混亂，而是在具有出色 UI/UX 的團隊收件匣中享受全通路對話。</span></p><p><span style=\"color: rgb(255, 255, 255);\">然後，超越基本的自動化。 雖然 Sleekflow 限制了您的工作流程和用戶，但 respond.io 為您的團隊提供了先進的 AI、自訂工作流程和靈活的路由邏輯。 結合潛在客戶管理功能和報告，它可以更快地大規模轉換潛在客戶。</span></p><p><span style=\"color: rgb(255, 255, 255);\">需要幫助嗎？ 我們的入職團隊將協助您快速完成設定。 然後，我們將為您提供每週 5 天、每天 24 小時的專家支援和週末 24 小時的 AI 支援 - 並且每個計劃均無需額外費用。</span></p><p><span style=\"color: rgb(255, 255, 255);\">總的來說，這些轉化為真正的影響：我們的 G2 評論證明其比 Sleekflow 更快實現價值和投資回報。 簡而言之，Sleekflow 可以幫助您入門。 </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> 為您取得結果。</span></p>"],"blocks.builder-65c6c19908054141800c297c5fb3a3d4#text":[0,"<p>Platform Security and Stability</p>"],"blocks.builder-8a47932f3d914c2a8380982bef93755a#text":[0,"<p>從 Sleekflow 或其他軟體遷移到 respond.io</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>利用全通路行銷獲取潛在客戶</h2>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"是什麼讓 respond.io 成為 Sleekflow 的最佳替代品？"],"blocks.builder-4501f7f3460f42e49224066cb0f1449a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0d0bb4dd6ddd423c9300e2e782bc87bb#text":[0,"<ol><li>3. 驗證您的號碼，您就可以開始了 - 您可以保留您的號碼、範本、聯絡人和對話記錄！</li></ol>"],"blocks.builder-96231f61f9e945f58212d35bdb0378a0#text":[0,"<h2>輕鬆遷移到最強大的 WhatsApp API 解決方案</h2>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>透過定向廣播留住用戶</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>為規模而生，而非壓力</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>支援高訊息量，無延遲</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>有意義的人工智慧和自動化</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 最近的價格上漲並沒有帶來任何有意義的功能改進，因此更難證明其成本的合理性。 它仍然缺乏對 TikTok 等高影響力管道的支持，限制了您在主要市場的影響力。 當訊息量激增時，Sleekflow 用戶報告頻繁出現延遲、錯誤和停機。 對於尋求可靠且經濟高效地擴大規模的企業來說，現在可能是時候繼續前進了。</span></p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>大規模發送促銷廣播</p>"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶</li></ol>"],"blocks.builder-19a09524d47349c6b50f4a89386414eb#text":[0,"<p>AI Agent</p>"],"blocks.builder-70691ae803814ba5a570238ebf071300#text":[0,"<p>Sleekflow</p>"],"blocks.builder-a7b43e8f437044e786fceec44feafeff#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0908247c58ca4013a197187e85a1d0f5#text":[0,"<p>在一個收件匣中通話和聊天</p>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>定價</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>使用 respond.io 的月活躍聯絡人模型，只需為與您交談的聯絡人付費</li></ul>"],"blocks.builder-a6443a00c6cb480e91fb44a83bf4c47f#text":[0,"<p>可靠的合作夥伴</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.title":[0,"我為什麼需要 Wati 的替代方案？"],"blocks.builder-ced0aecc5b0d4b959d5df5ad4eff4892#text":[0,"<p>Advanced</p>"],"blocks.builder-f2d47b0c1ff345f4b72e4c349080204d#text":[0,"<p><b>Growth</b><strong>:</strong> $159/month</p><p>10 users</p><p>1,000 Monthly Active Contacts</p><p>100,000 stored contacts</p><p>Unlimited workflows</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>大規模客戶保留</p>"],"blocks.builder-f83d6eb456a347438718ac88d8c26d5e#text":[0,"<ol><li><strong>2.</strong> 請按照逐步頻道連接指南進行操作或聯絡我們的支援團隊尋求協助。</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati 是為 WhatsApp 打造的。 現在它支援 Instagram 作為附加管道，但其 Instagram 功能尚未完全開發。 在 WhatsApp 之外與客戶互動的企業（例如在 Facebook Messenger、TikTok、Telegram 和自訂管道上）應該考慮像 respond.io 這樣的替代方案，該方案專為多通路對話而設計。</span></p><p><span style=\"color: rgb(255, 255, 255);\">當您處理大量對話時，有限的自動化功能也會阻礙您。 Wati 的自動化僅包括基本的聊天機器人和循環分配，而行銷和銷售流程（例如追蹤廣告來源或更複雜的分配）必須手動完成。</span></p><p><span style=\"color: rgb(255, 255, 255);\">當涉及到支援時，預計會與機器人進行一些令人沮喪的對話，只是為了聯繫可能幾天都不會回應的代理。</span></p>"],"blocks.builder-13f13404a7fb465fa851b1968b951bc2#text":[0,"<p>Reports</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>點擊聊天廣告自動化觸發器</p>"],"blocks.builder-72f1f1a3c0124cb29e222066bbf04b6b#text":[0,"<p>respond.io</p>"],"blocks.builder-d8a5a57d712d4cc4a4e0f95d5eb8679c#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>支援的管道</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.title":[0,"如何從 Wati 或其他平台切換到 respond.io？"],"blocks.builder-f9e08f4afa7f48d0b5e572ec3e072784#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-6e8713b732074331af88174819add06b#text":[0,"<p>透明定價，物有所值，無加價</p>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>客戶支援</p>"],"blocks.builder-da7974f8ab374149b1d26a90b89b5ff8#text":[0,"<ol><li><strong>2.</strong> 請依照逐步頻道連接指南或聯絡我們以獲得完整的遷移協助。</li></ol>"],"blocks.builder-e233121fdee54b579450431a68fcb860#text":[0,"<p>WhatsApp Business App + API</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"如何從 Sleekflow 或其他平台切換到 respond.io？"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>追蹤回應時間、廣告和廣播效果以及轉換率，將洞察轉化為收入。</p>"],"blocks.builder-5bb66985b10141ef92aae1e6ebf1894a#text":[0,"<h2>在 respond.io 上快速設定</h2>"],"blocks.builder-9de42b2851034ff790db44896f8dff71#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-807b9d7dab5646c2b8842d204d8963cd#text":[0,"<ul><li>隨著 Wati 的出現，AI 信用費用迅速累積；享受 respond.io 的無限積分</li></ul>"],"blocks.builder-723d7887c1264d679120b00a7b7d494f#text":[0,"<ul><li>創建與所有流行管道整合的自動化工作流程</li></ul>"],"blocks.builder-8fd41684460a4190965e04b610f1c9f7#text":[0,"<h2>Wati 與 respond.io：簡要的功能比較</h2>"],"blocks.builder-697b7e5e950149a9b37b78e4b944ddec#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-b571ab80047346fdb4934a8e5d1900c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-02516df4a5414f82a87838c825f63711#text":[0,"<p>數據驅動的洞察</p>"],"blocks.builder-e0b8e569068c46a883bd22ded25994ed#text":[0,"<p>Marketing and Sales Automation</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow 與 respond.io：快速功能比較</h2>"],"blocks.builder-eff3cedc2d8d4352af54875442e1be31#text":[0,"<p>全面的潛在客戶開發 </p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io 可以提前使用 WhatsApp Calling 和 TikTok Business Messaging 等功能</li></ul>"],"blocks.builder-96ef024c07c74904bfdf21e020c02346#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>了解更多</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>每月 279 美元</p><p>10 位用戶</p><p>每月 1,000 位活躍聯絡人</p><p>10萬個儲存聯絡人</p><p>所有功能，</p><p>無限的工作流程</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>WhatsApp BSP 費用</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>透過定向廣播保留 </h2>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>自動預約和會議預訂</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>元業務夥伴</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>沒有意外的價格上漲或停機時間——只有可靠性和結果。 Sleekflow 非常適合小型團隊，但如果您準備好擴大規模，respond.io 則是為大聯盟打造的。</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow 每月對每個 WhatsApp 號碼收取 15 美元的費用，這對於擁有多個號碼的企業來說成本昂貴。 另一方面，Respond.io 不收取 WhatsApp 的任何設定費、維護費或訊息加價。</span></p>"],"blocks.builder-a14d572c8811413bb1d4044b7d1b2473#text":[0,"<p>了解更多</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong> 請依照逐步頻道連接指南或聯絡我們以獲得完整的遷移協助。</li></ol>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>WhatsApp 商業應用程式 + API</p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>僅適用於 WhatsApp</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>原生集成</p>"],"blocks.builder-7af52fb612714a0ebf361f9333fe73e4#text":[0,"<p>了解更多</p>"],"blocks.builder-a67cfe2310b14137974c42df333fd514#text":[0,"<h2>使用 respond.io，功能更強大，成長更快，麻煩更少</h2>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>了解更多</p>"],"blocks.builder-78ade8a50ade4c6fb7b8c991be33b062#text":[0,"<p><br></p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. 將您的號碼連接到您的 Meta 商業帳戶</li></ol>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>利用 WhatsApp 行銷獲取潛在客戶</p>"],"blocks.builder-b9b792af183343ba8527e36236324c0b#text":[0,"<p>Supported Channels</p>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>了解更多</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>使用 HubSpot、Salesforce、Google Sheets 等豐富資料。 Salesforce 在我們的入門計劃中，但僅在 Sleekflow 的企業計劃中可用。</p>"],"blocks.builder-8aeb4340daa04629898934942a62e57e#text":[0,"<p>了解更多</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>有限的</p>"],"blocks.builder-434fedc3e8364ec0a0cc05ea677ce137#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>轉換成</p>"],"blocks.builder-5770ad5448de4412a2ac4ba14ff52249#text":[0,"<p>使用 HubSpot、Salesforce、Google Sheets 等豐富資料。 在我們的入門計劃中享受 Salesforce，但它僅在 Wati 的商業計劃中可用。</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>瞭解更多。</p>"],"blocks.builder-269dc8ab8d4044c19dfbbbe207fbe57f#text":[0,"<p>Custom pricing</p><p>Undefined number of users</p><p>Custom number of contacts</p><p>50 flow builders</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong> 建立一個 respond.io 帳戶。</li></ol>"],"blocks.builder-551218c7034648dfb1581465b43ed06c#text":[0,"<p>不要將您的團隊收件匣限制為 WhatsApp 和 Instagram 的基本功能。 集中處理 respond.io 上的通話、聊天和電子郵件，以管理潛在客戶、自動執行任務並擴大每個管道的收入。</p>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>常見問題</h2>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>AI 知識來源</p>"],"blocks.builder-f7cac720ef3c421fa9bd103f5bada6c6#text":[0,"<p>ISO 27001</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. 將您的新 WhatsApp API 帳號連接到 respond.io</li></ol>"],"blocks.builder-565ac6a85c244dfb8c8f151e452e991f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6f15bd343ccd4651aed978f4ed86dd18#text":[0,"<p>Availability</p>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- 自動預約和會議預訂</p><p>- 使用 WhatsApp Catalog 即時分享產品或服務訊息</p><p>- 利用 WhatsApp Business Calling API 更快完成高價值交易</p>"],"blocks.builder-79b8bad201bb400683aa4ffced775c3c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cffe619908874a4387eeda2373b48f83#text":[0,"<ul><li>Respond.io 的 G2 評論顯示其價值實現速度比 Wati 更快，投資回報率更高</li></ul>"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p><strong>入門</strong>: 每月 79 美元</p><p>5 位用戶</p><p>每月活躍聯絡人數不受限制*</p><p>10萬個儲存聯絡人</p><p>沒有工作流程</p>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>客戶生命週期管理</p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>廣播</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#title":[0,"來自客戶的真實成功案例"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">與我們的內行人專家預約客製化演示，了解 respond.io 如何滿足您的特定用例，或註冊免費試用。 當您準備好進行切換時，我們的入職團隊很樂意為您提供指導協助，以確保順利遷移。 此後，如果您需要任何幫助，我們將全天候提供支援。 </span></p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>WhatsApp 目錄</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">從表面上看，Wati 的月費似乎比 respond.io 便宜，但附加成本很快就會累積起來。 由於成長計畫僅包含 3 名用戶，而專業計畫和商業計畫僅包含 5 名用戶，因此您需要為擴大團隊付出高昂的代價。 Wati 也對 WhatsApp 對話費用額外收取 20% 的加價。 此外，超出計劃中的自動化觸發限制會增加更多意外成本。</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io 每月活躍聯絡人定價為您提供無限制的對話和儲存的聯絡人，因此您只需為實際交談的聯絡人付費。 隨著聊天量的增長，每個月活躍聯絡人的成本會降低。 我們不會強迫您支付額外費用來添加用戶，而是幫助您實現更多自動化（每次自動化無需額外費用）以支持客戶增長並處理大量聊天 - 使您的團隊更有效率並提高投資回報率。</span></p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-a4b44f6037da44909178ae9f722a4b5a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-710d51c4c460459ab305335e02cf0e66#text":[0,"<p>Customer Lifecycle Management</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>Respond.io 的 AI 代理可以接受內部文件、說明中心和網頁內容的訓練</li></ul>"],"blocks.builder-8059feb2ccf447ce9f1989c38f31966d#text":[0,"<ul><li>Wati 在 WhatsApp 的標準通話費用上加收 20%； respond.io 沒有</li></ul>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>透過深入分析衡量並提升行銷績效</p>"],"blocks.builder-58dd4e79d1e94d6883816edca3f29e62#text":[0,"<ul><li>可容納大型團隊，且無需支付高額用戶費用 </li></ul>"],"blocks.builder-2cb3bcb16ead4857b290664f32b44365#text":[0,"<p>Mainly via email, limited chat support for higher-tier plans</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>訊息傳遞平台新手？ 輕鬆上手</p>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>捕獲</p>"],"blocks.builder-d1d0065d07be4dfe95d2e05b956fc23c#text":[0,"<p>WhatsApp Capabilities</p>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>與大多數提供者不同，Respond.io 支援 VoIP 通話、電子郵件、WhatsApp、TikTok、Facebook Messenger、Instagram、自訂頻道等。</p>"],"blocks.builder-ce094538d49f4d4b8acc36ae5ee7f5a2#text":[0,"<p>追蹤團隊績效、廣告和廣播績效以及轉換率，將洞察轉化為收入。</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>入職支援</p>"],"blocks.builder-c2f17eb52bf44a86a5415a239a2982bd#text":[0,"<p>從 WhatsApp Business 應用程式遷移到 WhatsApp API</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>優先考慮高意向潛在客戶，為每個生命週期階段設計客戶旅程或透過分析識別常見的流失點。</p>"],"blocks.builder-7ad04914ecf9454d9a5d2ac1a92f8887#text":[0,"<p>Chat Automation Workflows</p>"],"blocks.builder-af83babc30734e9a926495f5b378f706#text":[0,"<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\"><b>Starter</b><span style=\"font-weight: bolder; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ;\">:</span> $79/month</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">5 users</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">Unlimited Monthly Active Contacts*</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">100,000 stored contacts</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">No workflows</p>\n"],"blocks.builder-081eff3ba37a4fc4bfe65303291ce30c#text":[0,"<p>全通路自動化，更快成功</p>"],"blocks.builder-c572d24e83024dbebde14b4b22ac0df8#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>合適的對話管理軟體可以提高您的效率、增加收入並發展您的業務—無需額外努力</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p><b>高級</b><strong>: </strong>349 美元/月</p><p>5 位用戶</p><p>20,000 個已儲存聯絡人</p><p>25個流程建構器</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"使用 WhatsApp API 和 Sleekflow 需要多少錢？"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. 關閉 Meta 帳戶中的兩步驟驗證。</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>綜合的</p>"],"blocks.builder-f5f5fe4376eb4429bd2b3f044b7bc79c#text":[0,"<p>訊息傳遞平台新手？ 輕鬆上手</p>"],"blocks.builder-f962f5f86fa140e28905617b4abe76ca#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cfb9a03293af4f39b0c77771aaba39eb#text":[0,"<p>Limited</p>"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>在競爭對手之前打電話</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p><b>成長</b><strong>:</strong> 每月 159 美元</p>\n<p>10 位用戶</p>\n<p>每月 1,000 位活躍聯絡人</p>\n<p>10萬個儲存聯絡人</p>\n<p>無限的工作流程</p>\n"],"blocks.builder-d98c0360657d42fba0d1c32baf838a49#text":[0,"<p>$279/month</p><p>10 users</p><p>1,000 Monthly Active Contacts</p><p>100,000 stored contacts</p><p>All features,</p><p>Unlimited workflows</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>真正有用的人工智慧</p>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. 購買未與目前 WhatsApp Business 帳號關聯的電話號碼或註冊虛擬號碼</li></ol>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>為什麼 respond.io 是 Sleekflow 的最佳替代品</h2>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>有限的</p>"],"blocks.builder-b85ed63156ea4384a0eb5623a44ca4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6fbf98e8c5e24684800267c712fcb393#text":[0,"<p>了解更多</p>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>使用 WhatsApp 銷售自動化和通話進行轉換</p>"],"blocks.builder-77789c51c03a4b2d8765fe153af2dfd3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.title":[0,"respond.io 和 Wati 的定價有何不同？"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"為什麼我需要 Sleekflow 替代品？"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>將 WhatsApp API 從另一個 BSP 遷移到 respond.io</p>"],"blocks.builder-da962f6552764db8b49e498e989e05d1#text":[0,"<ul><li>在團隊收件匣中處理 VoIP 通話、電子郵件、TikTok、WhatsApp 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Wati 和 respond.io 都是 WhatsApp 商業解決方案提供者 (BSP)，旨在管理客戶對話。 對於主要依賴 WhatsApp 和 Instagram 的小型企業來說，Wati 是一個簡單的解決方案。 但如果您的企業透過多種管道吸引客戶，並需要更高級的自動化和功能，那麼 Wati 可能還不夠。 找出最適合您需求的解決方案。
 Wati |  respond.io | |
|---|---|---|
WhatsApp 功能 | ||
元業務夥伴 |  | |
WhatsApp 商業呼叫 API |  | |
WhatsApp 商業應用程式 + API | | |
WhatsApp 目錄 | | |
廣播 | | |
多通路功能 | ||
支援的管道 |   |           |
支援的管道 | | 自動化對話和複雜流程 |
客戶生命週期自動化 | ||
客戶生命週期管理 | | |
聊天自動化工作流程 | 自動化對話 | 自動化對話和複雜流程 |
點擊聊天自動化觸發器 | | |
報告 | 有限的 | 綜合的 |
AI功能 | ||
人工智慧代理 | 包含的積分有限，需額外付費才能添加積分 | 包含在增長計劃及以上 |
AI輔助訊息草稿 | | |
人工智慧與自動化工作流程的集成 | | 包含在增長計劃及以上 |
支援和穩定性 | ||
入職支援 | 添加在 | |
可用性 | WhatsApp 機器人，很難聯絡到人工客服 | 所有套餐均提供每週 5 天、每天 24 小時專家聊天支援和每週 7 天、每天 24 小時 AI 代理 |
支援高訊息量，無延遲 | | |
定價 | ||
入口 | 成長：每月 39 美元 3 位用戶 2 個聊天機器人工作流程 1,000 自動對話 | 入門級： 每月 79 美元 5 位用戶 沒有工作流程 |
中端 | 專業版： 每月 79 美元 5 位用戶 無限的聊天機器人工作流程 2,000 個自動化觸發器 250個AI響應 | 成長： 每月 159 美元 10 位用戶 每月 1,000 位活躍聯絡人，* 無限的工作流程 無限 AI 積分 |
先進的 | 商務： 每月 199 美元 5 位用戶 無限的聊天機器人工作流程 5,000 個自動化觸發器 1,000 個 AI 回應 | 高級： 每月 279 美元 10 位用戶 每月 1,000 位活躍聯絡人， 所有自動化和整合功能 無限的工作流程 無限 AI 積分 聯絡 respond.io 以取得客製化的企業方案。 |
額外費用 | WhatsApp 對話成本的 20% 加價費用 | 額外用戶：入門級 12 美元，成長級 20 美元，高級 24 美元 |
*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
⚡️
Scale on every channel, no limits
🤖
Full-funnel automation for faster success
💰
Transparent pricing for proven value, no markups
Wati 可能可以幫助您起步，但 respond.io 會透過更聰明的多通路工作流程、更高的收入驅動力以及為擴展您的業務而構建的直覺平台將您帶入新的水平。
Migrate from WhatsApp Business App to WhatsApp API
Migrate WhatsApp API from another BSP to respond.io
Migrate from Sleekflow or other software to respond.io
New to messaging platforms? Get started easily
Wati 最適合擁有 5 名或更少代理商、使用 WhatsApp 作為主要溝通管道且僅需要基本自動化和分析的小型企業。
需要更多高級功能以跨多個管道進行行銷、銷售和支援的大型企業應該考慮 respond.io。 我們的產品最適合尋求透過電話、電子郵件和 TikTok、WhatsApp 等流行訊息管道實現業務或收入成長的 B2C 企業。
概述
電子
時尚與服裝
家具
珠寶
課後活動
運動與健身
美容中心
牙科診所
醫療診所
家庭清潔與保姆服務
攝影與攝像
汽車零部件零售商
汽車經銷商
旅行社與旅遊運營商
