respond-io

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-fyij7xoo83l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"y2mg6s8b6yh"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168497],"id":[0,"6892c1b298fd4cecadae363b36d20682"],"name":[0,"IMAP/SMTP"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"kind":[0,"data"],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}]}],"variations":[0,{}],"lastUpdated":[0,1736391114077],"firstPublished":[0,1731493227888],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"sortByGroup":[0,22],"documentation":[0,"https://help.respond.io/email/other-email"],"learnMore":[0,""],"publisherName":[0,"respond.io"],"categoryLink":[0,"https://respond.io/integrations?channel=Email"],"name":[0,"IMAP/SMTP"],"createdDate":[0,1616061553000],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f6c0_email.svg"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"updatedOn":[0,1720097894000],"headerColor":[0,"#f3f3f3"],"connect":[0,"https://app.respond.io/space/settings/channels"],"slug":[0,"imap-smtp"],"categories":[1,[[0,"email"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"group":[0,"Channels/Email-1"],"hidden":[0,false],"contents":[0,"<p id=\"\">Send and receive emails with the benefits of respond.io’s powerful messaging capabilities.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - transfer customers, create support tickets or submit orders they make</li><li id=\"\">Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time</li><li id=\"\">Email Marketing - nurture your leads, send abandoned cart messages and newsletters and upsell additional services</li><li id=\"\">Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li><li id=\"\">Business process implementation - make Gmail work for your business and not the other way round</li></ul>"],"description":[0,"Connect via IMAP/SMTP to chat over email."],"blocks":[1,[[0,{"id":[0,"builder-pixel-ighcuptfnq"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"ca6c0vtf6rn"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731549601707],"id":[0,"e1c2b4c59b264f2db58ef6c82cf887f8"],"name":[0,"Webchat"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"kind":[0,"data"],"hasLinks":[0,false]}],"variations":[0,{}],"lastUpdated":[0,1737444025632],"firstPublished":[0,1731551644220],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"name":[0,"Webchat"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"slug":[0,"webchat"],"hidden":[0,true],"contents":[0,"<p></p>\n"],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8a6a2b129f88460f86ed1fd1068a779a"],"description":[0," Add our Web Chat plugin to your Website."],"blocks":[1,[[0,{"id":[0,"builder-pixel-ek6fr8o0hu7"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"q39juf6c4jn"]}]}]}]]],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"logo":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/1wcBZjRYgpDfIr3trCtDBA/b215e461cd940808dca74ca6165686e4/assets_2F11f7a662b80a4675973850b067c01fa5_2Fe9a2b2ba3e0645f7878a06c16ecc0966"],"industry":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"a73d051cea43433988843617301b4c40"],"model":[0,"industry"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731407566579],"id":[0,"a73d051cea43433988843617301b4c40"],"name":[0,"Education"],"modelId":[0,"88c41186c9384eca867e5da4e6337e89"],"meta":[0,{}],"variations":[0,{}],"lastUpdated":[0,1731408621457],"testRatio":[0,1],"createdBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"published":[0,"published"],"firstPublished":[0,1731408623602],"data":[0,{"slug":[0,"education"],"updatedOn":[0,1673406434000],"name":[0,"Education"],"createdDate":[0,1673406347000],"state":[0,{"translation":[0,{}],"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}]}],"blocks":[1,[[0,{"id":[0,"builder-pixel-9gawlmokebh"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"x1y6c0zl0ii"]}]}],"location":[0,"Hong Kong"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=sleekflow-alternative-review-by-getutor"],"key":[0,"relatedCustomerStories"]}]]],"personInCharge":[0,"With Jedi Hui, CEO of GETUTOR "],"seoMeta":[0,{"title":[0,"GETUTOR Said Goodbye to Sleekflow - and Hello to 24% More Sales"],"description":[0,"Looking for a Sleekflow alternative to get the business results you need? GETUTOR increased conversions 24% by switching to respond.io."]}],"goals":[1,[[0,{"goal":[0,"Reduce the number of lost potential sales "]}],[0,{"goal":[0,"Increase course booking efficiency"]}],[0,{"goal":[0,"Effectively prioritize conversations"]}],[0,{"goal":[0,"Analyze conversations and responses to improve customer experience"]}]]],"cta":[0,{"toggle":[0,false]}],"metrics":[1,[[0,{"metric":[0,"24%"],"symbol":[0,"%"],"results":[0,"More classes booked in 2 months"]}],[0,{"metric":[0,"50%"],"results":[0,"More leads handled per day"],"symbol":[0,"%"]}],[0,{"results":[0,"Missed messages"],"metric":[0,"0"],"symbol":[0,""]}]]],"contentfulReference":[0,"5dx9CtmhdIES4NLE4Y9fVq"],"useCases":[1,[[0,{"useCase":[0," "]}]]],"solutions":[1,[[0,{"solution":[0,"Prioritize unanswered leads in a team inbox"]}],[0,{"solution":[0,"Streamline course booking with automation and AI"]}],[0,{"solution":[0,"Implement lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Use reports and exported conversations for more detailed analytics"]}]]],"title":[0,"GETUTOR Said Goodbye to Sleekflow - and Hello to 24% More Sales"],"content":[0,"<h4><a \n href=https://respond.io/"https://www.getutor.com.hk/en//"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >GETUTOR</a> is a leading educational consultancy in Hong Kong that matches thousands of students with private tutors. All classes are conducted in students’ homes or online, so the sales process is managed entirely online or over WhatsApp.</h4><h2><b>The problem</b></h2><p>GETUTOR relies on a small team of agents to answer parents’ inquiries and match them with a suitable tutor based on their unique preferences and requirements. With a high volume of inquiries coming in, it was easy to overlook conversations, leading to missed sales opportunities.</p><p>Jedi Hui, the owner and founder of GETUTOR, wanted a <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> solution to prioritize messages and speed up the booking process with automation. He signed up for an annual subscription to Sleekflow as it promised advanced AI and automation features.</p><p>Unfortunately, Sleekflow did not live up to expectations. Even setting up a basic WhatsApp template message was impossible after three weeks of failed attempts and slow, unhelpful replies from Sleekflow’s technical support. Automation features were severely limited and the “advanced AI features” it advertised didn’t work.</p><p>On top of that, he faced steep additional costs after importing the business’ contact list as Sleekflow charges for all stored contacts, not just the ones a business actively communicates with. Hui regretted investing in an annual plan, but decided to cut his losses and look for a functioning solution.</p><h2><b>The respond.io solution</b></h2><p>Wary after his poor experience with Sleekflow, Hui conducted a thorough search for alternatives. He briefly considered Wati but needed a solution that would guarantee support with onboarding and any issues that might arise after, so he chose to give respond.io a chance based on its reputation.</p><p>He found the setup and connection process to be a breeze compared to Sleekflow: Sending WhatsApp templates via Workflow automation was possible in a day rather than weeks, and respond.io’s Monthly Active Contact pricing model meant the business didn’t need to pay extra for stored contacts.</p><p>Respond.io’s onboarding expert, Victoria, then guided him on how to set up and optimize Workflows for more advanced automation to achieve GETUTOR’s business goals.</p><h3><b>Prioritize unanswered leads in a team inbox</b></h3><p>In the past, 10-20% of leads went unanswered as conversations piled up in the inbox. Conversations had no clear status indicators so those pending follow-ups couldn’t be distinguished. Instead, they were buried under new messages or were just forgotten.</p><p>With respond.io’s team inbox, agents could see which messages required responses to ensure all were attended to. Agents were trained to close conversations to indicate the outcome so it was easy to see which conversations had been resolved. That meant ongoing open chats were prioritized so no sales opportunities are lost.</p><h3><b>Streamline course booking with automation and AI</b></h3><p>The course booking process was a manual system of asking questions to determine parents’ requirements for a tutor. GETUTOR did not have an agent assignment system, and handling conversations simply depended on which agent saw the message and had time to respond first.</p><p>With respond.io’s Workflows automation, GETUTOR implemented an <a \n href=https://respond.io/"https://respond.io/help/workflows/step-ai-agent/"/n target=\"_blank\"\n rel=\"noopener \"\n >AI Agent</a> to manage initial inquiries and gather student information and preferences. Then, the AI agent compiles the information and automatically assigns the lead to an available human agent.</p><h3><b>Implement lead management through the entire funnel</b></h3><p>To better understand the customer journey and why leads convert or drop off, GETUTOR uses respond.io’s <a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle/"/n target=\"_blank\"\n rel=\"noopener \"\n >Lifecycle</a> feature. This allows the business to track leads by stages including New Lead, High Interest and Customer, so agents have context on where each contact is in the journey.</p><p><a \n href=https://respond.io/"https://respond.io/help/workspace-settings/workspace-settings-lifecycle#getting_started:~:text=a%20paying%20customer.-,Lost%20Stages%3A,-Lost%20Stages%20are\"\n target=\"_blank\"\n rel=\"noopener \"\n >Lost Stages categories</a> enable the business to see at a glance why a deal has been lost — for example, if the lead was disqualified or lost to a competitor. This helps identify where improvements can be made to close more deals successfully.</p><h3><b>Gain detailed analytics from reports and exported chats</b></h3><p>GETUTOR takes advantage of respond.io’s advanced reporting features to get in-depth insights and improve the customer experience. Respond.io includes Lifecycle, agent performance, broadcast and conversation reports.</p><p>With Sleekflow, Hui had anticipated using data import and export for analytics, but lost data due to bugs and unresolved issues.</p><p>Now, respond.io helps him accomplish everything he had hoped to do. He exports conversations to run customized analyses using AI and improves the tutor matching system to pair students with a tutor that best suits their needs.</p><p><i>“As CEO of GETUTOR, I found that some of Sleekflow&#39;s advertised features didn&#39;t operate as expected, and communication with their support team was time-consuming, leading to concerns about our operational smoothness and efficiency. Respond.io’s onboarding is smooth, all vital features are present and the customer support is 24/7. When I need anything, I can always count on them to provide the functions my business needs.”</i> - Jedi Hui, CEO of GETUTOR</p><p></p>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=avif 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - good compression with wider browser support -->\n <source\n type=\"image/webp\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=webp 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=webp 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=webp 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=webp 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=webp 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- JPEG fallback for maximum browser compatibility -->\n <source\n type=\"image/jpeg\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=360&fm=jpg&q=80 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=480&fm=jpg&q=80 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=640&fm=jpg&q=80 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=768&fm=jpg&q=80 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?w=1000&fm=jpg&q=80 1000w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <img\n class=\"spotlight cursor-zoom-in\"\n data-src=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f\"\n data-title=\"false\"\n data-control=\"page, zoom, fullscreen, close\"\n width=\"2000\"\n height=\"1047\"\n alt=\"\"\n src=https://respond.io/"https://assets2-proxy.respond.io/ph8r57dk1q9w/7MalCsVagqjK2mCzqKV6xf/e1a088a556e84f26447d35c937011cd4/assets_2F11f7a662b80a4675973850b067c01fa5_2F95c30b7c3dbb4f0ea83b3944b6ff4f0f?fm=jpg&q=80&w=640\%22\n loading=\"eager\"\n fetchpriority=\"high\"\n decoding=\"async\"\n style=\"aspect-ratio: 1.9102196752626552;\"\n />\n </picture>\n <h2><b>The results</b></h2><p>Since switching from Sleekflow to respond.io, GETUTOR has rapidly seen the results it was looking for. By using AI workflows to collect information, <b>the number of leads the business handles per day has increased by 50%</b>.</p><p>From missing 10-20% of opportunities in the past, GETUTOR now responds to every lead in a timely manner. With prompt responses and an improved booking process, conversions are also up. In just <b>two months, sales increased by 24%</b>.</p><p>With Lifecycle tracking, agents get instant context into the customer journey so they can prioritize high intent leads and recognize returning customers to make the right recommendations. The business is continually using analytics to improve and is looking forward to seeing further results based on the insights gained.</p><p>Most importantly, Hui appreciates being able to rely on respond.io for any support needed along the way. Respond.io is top-rated on G2 for its customer support and delivers faster ROI than Sleekflow, as GETUTOR has seen.</p><p>Considering a <a \n href=https://respond.io/"https://respond.io/sleekflow-alternative/"/n target=\"_blank\"\n rel=\"noopener \"\n >Sleekflow alternative</a> or ready to try out a conversation management platform for the first time? <a \n href=https://respond.io/"https://respond.io/demo/"/n target=\"_blank\"\n rel=\"noopener \"\n >Contact us for a free consultation</a> today and start seeing the results for yourself.</p>"]}]}],[0,{"data":[0,{"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/customer-stories-item?apiKey=11f7a662b80a4675973850b067c01fa5&limit=3&fields=data.industry.value.data.name,data.slug,data.title,data.heroImage,data.cta.subHeading,data.useCases&includeRefs=true&sort.lastUpdated=-1&query.data.slug.$ne=how-emax-boosts-appointment-bookings"],"key":[0,"relatedCustomerStories"]}]]],"heroImage":[0,"https://assets2-proxy.respond.io/ph8r57dk1q9w/kwpcn6YEP9rHCaMxqG1xo/90feb828c2f7660f9e3bb668f0ca4edb/assets_2F11f7a662b80a4675973850b067c01fa5_2Faf9d857487424a7d9c2823debbd7d9bc"],"tags":[1,[[0,"Health"],[0,"Beauty"]]],"channels":[1,[[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493167169],"id":[0,"ac58ecd1bf4c4410808002a265a344d9"],"name":[0,"WhatsApp Business Platform"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""],"hasLinks":[0,false],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1741331281354],"firstPublished":[0,1731493228035],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"data":[0,{"updatedOn":[0,1720159246000],"fetchUrls":[1,[[0,{"key":[0,"suggestedIntegrations"],"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"]}]]],"name":[0,"WhatsApp Business Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-fyij7xoo83l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"y2mg6s8b6yh"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"821304d7b77144159f335eee1baf4244"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1737444122767],"id":[0,"821304d7b77144159f335eee1baf4244"],"name":[0,"TikTok Business Messaging (Beta)"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"],"lastPreviewUrl":[0,""]}],"variations":[0,{}],"lastUpdated":[0,1738635678115],"firstPublished":[0,1737444265899],"testRatio":[0,1],"createdBy":[0,"iXZy2WFUZmcpCYFUXxyUMXfoItx1"],"lastUpdatedBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"data":[0,{"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"hidden":[0,false],"image":[0,"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F50a9cf9ab44040b1993e5fea87458bd5"],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"slug":[0,"tiktok-business-messaging"],"publisherName":[0,"TikTok"],"contents":[0,"<p>Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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Sales"],"useCase":[0,"Conversational Sales"]}]]],"seoMeta":[0,{"description":[0,"Want to increase leads and appointment bookings over chat? Learn how EMAX Beauté did it and how your business can too."],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"]}],"solutions":[1,[[0,{"solution":[0,"Tracked lead sources by connecting Meta ads and TikTok Messaging ads to respond.io"]}],[0,{"solution":[0,"Implemented lead status tracking throughout the entire funnel"]}],[0,{"solution":[0,"Improved response times with automation"]}],[0,{"solution":[0,"Streamlined appointment booking across channels"]}],[0,{"solution":[0,"Reduced spam with Meta’s CAPI and TikTok Lower Funnel Events"]}]]],"title":[0,"How EMAX Beauté Streamlined Lead Engagement for 18x More Appointments"],"content":[0,"<h4>EMAX Beauté is a leading provider of beauty, skincare, haircare and body wellness services, operating under four brands — Beauté Library, Curvena, Venusde and B+ Clinic. With multiple branches around the greater Kuala Lumpur area, EMAX offers a diverse range of treatments and products that it promotes with its wide-reaching social media presence.</h4><h2><b>The Problem</b></h2><p>While EMAX was already doing marketing and sales over multiple chat channels, inefficiencies in lead tracking, spam management, response times and appointment booking were hindering business growth.</p><p>They were allocating a significant budget to Meta ads and receiving thousands of leads, but the team found it challenging to track which campaigns were working. With limited visibility into lead sources, EMAX found it challenging to accurately evaluate which ads were driving high quality leads, making it difficult to optimize budgets across multiple campaigns and channels</p><p>But that wasn’t the only problem. A flood of spam leads consumed agents’ time, making it harder to spot and respond to genuine prospects. As response times increased, so did missed opportunities to engage further with prospects.</p><p>The main objective of the ads was to encourage prospects to book an appointment for a beauty treatment, but the number of conversions was low.. The team identified key challenges in the customer journey — including slow response times, limited visibility into lead sources and manual inefficiencies — and set out to find a solution that could streamline engagement and improve overall conversion workflows.</p><h2><b>The Respond.io Solution</b></h2><p>EMAX was previously using another WhatsApp Business platform but began exploring alternatives that could offer more advanced integration capabilities, stronger reporting functions such as tracking customer journeys and better scalability to support their evolving business needs.</p><p>EMAX reached out to respond.io and we provided them with a custom onboarding plan to set them up for success.</p><h3><b>Track Lead Sources with Click to Chat Ad Workflows</b></h3><p>EMAX began by connecting all its channels from the Venusde hair care and beauty service brand. These included WhatsApp, TikTok, Facebook, Instagram and email. Respond.io’s onboarding team helped EMAX’s agents set up Workflow automation so that whenever a lead clicked on a Meta ad, the source of the message would be shown in the inbox.</p><p>EMAX also began using <a \n href=https://respond.io/"https://respond.io/blog/tiktok-ads/"/n target=\"_blank\"\n rel=\"noopener \"\n >TikTok Messaging Ads</a> as both Venusde and Beauté Library have a sizable TikTok following. These ad responses went directly to the respond.io inbox along with a notification of which ad a lead was replying to, giving agents instant context. EMAX optimized its advertising strategy with clear insights into which ads generated quality leads and which didn’t.</p><h3><b>Reduce Spam and Boost Lead Quality with CAPI and TikTok Lower Funnel Events</b></h3><p>To reduce spam and attract leads with high conversion potential, EMAX connected <a \n href=https://respond.io/"https://help.respond.io/l/en/retain-customers/how-to-improve-lead-targeting-and-automatically-send-purchase-events-to-meta-when-a-customer-makes-a-payment/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Meta’s Conversion API (CAPI) to respond.io</a> to notify Meta of purchase events so that future ads would be shown to audiences with similar traits as those who made a purchase. Respond.io’s <a \n href=https://respond.io/"https://help.respond.io/l/en/workflows/step-send-tiktok-lower-funnel-event/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >TikTok Lower Funnel Events Workflow</a> serves a similar purpose, sending conversion data to TikTok to improve targeting and ad performance.</p><p>With these processes in place, ads were targeting higher-quality prospects, and in just two weeks, spam had greatly reduced.</p><h3><b>Identify the Cause of Drop-Offs and Improve Experience Throughout the Funnel with the Lifecycle Feature</b></h3><p>To better track the customer experience and discover the cause of lost opportunities, EMAX used respond.io’s Lifecycle feature. This allowed agents to tag leads as they came in, for example as New Lead, and change the status as leads progressed through the funnel.</p><p>These details are visible in the conversation so agents recognize that they should prioritize a New Lead or Hot Lead, while those marked as customers can be targeted for repeat purchases. The number of leads in each stage is also shown on the main respond.io dashboard and in reports so cold and lost leads can be identified to analyze possible causes and make improvements.</p><h3><b>Reduce Response Time with Auto-Assignment, Snippets and AI Prompts</b></h3><p>Slow responses were a major cause of lost leads, so promptly replying to the high volume of messages across channels was the next challenge. With respond.io, EMAX set up a round robin auto-assignment workflow, so conversations would be assigned to agents in turn, ensuring leads were evenly distributed.</p><p>With a more manageable workload, agents could respond fast. They quickly adopted the Snippets feature, which enabled them to send canned responses to frequently asked questions with a single click. They’re also taking advantage of <a \n href=https://respond.io/"https://respond.io/blog/respond-ai#toc-1:~:text=Make%20Every%20Message%20Matter%20with%20AI%20Prompts\"\n target=\"_blank\"\n rel=\"noopener \"\n >AI prompts</a> to compose quick, personalized replies.</p><h3><b>Streamlining Appointment Booking</b></h3><p>Respond.io can automate the treatment booking process completely if businesses require it; however, EMAX prefers a human touch, so agents chat with each customer who’s interested in booking a treatment session. With higher quality leads and faster responses, agents are able to engage leads while interest is high, securing more appointments.</p><p>To streamline the process, agents use <a \n href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/snippets/"/n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Snippets</a> for replies on availability and confirmations. They’re even able to collect payment for the treatment directly upon booking by sending a link to the payment platform; the lead then sends a screenshot of the receipt in the chat. The deal is closed in a single conversation!</p><p><i>&quot;Respond.io strikes a great balance between versatility and technical depth. Much like their namesake, their platform is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support—it’s not just surface-level AI replies, but genuinely helpful assistance from people who understand the tech. They combine solid sales enablement with real engineering substance. 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Response time has reduced by 75% thanks to automation and a more even workload distribution.</p><p>After implementing CAPI and TikTok Lower Funnel events, spam has reduced by 60%, so agents can focus on genuine conversations.</p><p>With enhanced lead source tracking and integration capabilities, EMAX gained greater visibility and operational efficiency across its campaigns. Respond.io played a key role in optimizing high-performing ads, streamlining engagement workflows, enabling the team to respond faster, assign leads more effectively and make more informed marketing decisions</p><p>The company has seen appointments booked via chat on respond.io increase by 18x. 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Platform"],"connect":[0,"https://app.respond.io/space/settings/channels"],"learnMore":[0,"https://respond.io/blog/whatsapp-business-api"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f607_Logo-Whatsapp.svg"],"createdDate":[0,1616056866000],"categories":[1,[[0,"Messaging Channels"],[0,"WhatsApp"]]],"categoryLink":[0,"https://respond.io/integrations?channel=Messaging+Channels"],"sortByGroup":[0,1],"headerColor":[0,"#d6ffeb"],"description":[0,"Connect a WhatsApp Business Platform account to chat over WhatsApp."],"hidden":[0,false],"documentation":[0,"https://help.respond.io/whatsapp/whatsapp-api-quick-start"],"publisherName":[0,"Meta"],"group":[0,"Channels-1"],"slug":[0,"whatsapp"],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"contents":[0,"<p><strong>WhatsApp Business Platform (API) on respond.io</strong></p><p><a href=https://respond.io/"https://respond.io/blog/respondio-is-now-a-whatsapp-business-solution-provider/" rel=\"noopener noreferrer\" target=\"_blank\">Official Meta partner</a>, no setup fees or message markups and all the latest features including <a href=https://respond.io/"https://respond.io/blog/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">WhatsApp Business Calling API</a></p><p><img src=https://respond.io/"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F1bc2556f42844939a8ea443d645ec706/">

Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. Reach your customers where they spend the most time.</p><p>Use WhatsApp API to:</p><p><strong>Capture</strong></p><ul><li>Generate leads online via click-to-chat ads, websites, chat widgets and social media</li><li>Capture offline leads with QR codes</li><li><a href=https://respond.io/"https://help.respond.io/l/en/workspace-settings/workspace-settings-lifecycle/" rel=\"noopener noreferrer\" target=\"_blank\">Track contacts</a> for better follow-ups and sync with your CRM as a single source of truth</li></ul><p><strong>Convert</strong></p><ul><li>Utilize multiple users: assign conversations by availability or expertise to the best agents</li><li>Connect with customers by chat or <a href=https://respond.io/"https://respond.io/integrations/whatsapp-business-calling-api/" rel=\"noopener noreferrer\" target=\"_blank\">call</a> - all from one inbox</li><li>Automate tasks like greetings, lead qualification, FAQs and more with workflows and AI</li></ul><p><strong>Retain</strong></p><ul><li>Broadcast promotions, newsletters and upsell offers</li><li>Send reminders and surveys to keep customers engaged and informed</li><li>Support customers better with insights into conversations and agent performance</li></ul><p>[Understanding <a href=https://respond.io/"https://respond.io/blog/conversation-led-growth/" rel=\"noopener noreferrer\" target=\"_blank\">Conversation Led Growth</a>]</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-fyij7xoo83l"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"y2mg6s8b6yh"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493168787],"id":[0,"72323075c14a42e08c60175f9d6e39d2"],"name":[0,"Facebook Messenger"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"hasLinks":[0,false],"kind":[0,"data"],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"lastPreviewUrl":[0,""]}],"data":[0,{"slug":[0,"facebook-messenger"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110fea9_Logo-FB-Messenger.svg"],"headerColor":[0,"hsla(240, 100.00%, 96.08%, 1.00)"],"updatedOn":[0,1720098177000],"hidden":[0,false],"publisherName":[0,"Meta"],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/channels"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true"],"key":[0,"suggestedIntegrations"]}]]],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your audience, generate leads and build long-lasting customer relationships. 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More to come – follow our <a href=https://respond.io/"https://roadmap.respond.io/search?search=hubspot\%22 rel=\"noopener noreferrer\" target=\"_blank\">roadmap</a> to stay updated.</p>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-dnem4k7iusp"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493169028],"id":[0,"3e4efa7f2a374b4f90f28c37e0fbe9ef"],"name":[0,"Zapier"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"breakpoints":[0,{"small":[0,767],"medium":[0,1224]}],"hasLinks":[0,false],"lastPreviewUrl":[0,""],"kind":[0,"data"]}],"variations":[0,{}],"lastUpdated":[0,1737101520977],"firstPublished":[0,1731493227859],"testRatio":[0,1],"createdBy":[0,"NrB2qEkVN3PgIwc6KZGLvOVDcYw1"],"lastUpdatedBy":[0,"ERp0KKo3g7PHHX0f7EDQVVI8Qt53"],"data":[0,{"image":[0,"https://uploads-ssl.webflow.com/6694d6b12712e4111cc1817a/6694d6b12712e4111cc197cd_zapier-logomark.svg"],"publisherName":[0,"Zapier"],"categories":[1,[[0,"integration"]]],"updatedOn":[0,1720097836000],"categoryLink":[0,"https://respond.io/integrations?channel=Integration"],"documentation":[0,"https://help.respond.io/integrations/zapier"],"sortByGroup":[0,27],"hidden":[0,false],"state":[0,{"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}],"deviceSize":[0,"large"]}],"connect":[0,"https://app.respond.io/space/settings/integrations"],"slug":[0,"zapier"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"headerColor":[0,"#ffedd6"],"group":[0,"Integration-1"],"createdDate":[0,1618815558000],"learnMore":[0,""],"name":[0,"Zapier"],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"description":[0,"Connect over 5,000+ applications quickly and easily"],"contents":[0,"<p id=\"\">With Zapier integration, you can connect respond.io to thousands of apps to automate your messaging workflows, sync data across different apps and more.</p><ul id=\"\"><li id=\"\">Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department</li><li id=\"\">Responding to chats - qualify and transfer customers, create support tickets or submit orders they make</li><li id=\"\">Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers</li></ul>"],"blocks":[1,[[0,{"id":[0,"builder-pixel-1rnyd9su2i1"],"@type":[0,"@builder.io/sdk:Element"],"tagName":[0,"img"],"properties":[0,{"src":[0,""],"aria-hidden":[0,"true"],"alt":[0,""],"role":[0,"presentation"],"width":[0,"0"],"height":[0,"0"]}],"responsiveStyles":[0,{"large":[0,{"height":[0,"0"],"width":[0,"0"],"display":[0,"inline-block"],"opacity":[0,"0"],"overflow":[0,"hidden"],"pointerEvents":[0,"none"]}]}]}]]]}],"rev":[0,"5y790d73nfp"]}]}]}],[0,{"channel":[0,{"@type":[0,"@builder.io/core:Reference"],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"model":[0,"integrations"],"value":[0,{"query":[1,[]],"folders":[1,[]],"createdDate":[0,1731493172307],"id":[0,"85783dc427f74a47a7689c67c51bc867"],"name":[0,"Instagram"],"modelId":[0,"6ab4e0e4619548b18a28fcb4c84bd40c"],"published":[0,"published"],"meta":[0,{"lastPreviewUrl":[0,""],"hasLinks":[0,false],"breakpoints":[0,{"small":[0,767],"medium":[0,1023]}],"kind":[0,"data"]}],"data":[0,{"group":[0,"Channels-1"],"fetchUrls":[1,[[0,{"fetchUrl":[0,"https://cdn.builder.io/api/v3/content/integrations?apiKey=11f7a662b80a4675973850b067c01fa5&limit=4&fields=data.name,data.description,data.image,data.tags,data.categories,data.slug&includeUnpublished=false&includeRefs=true&query.data.slug.$ne=instagram&query.data.hidden=false"],"key":[0,"suggestedIntegrations"]}]]],"documentation":[0,"https://help.respond.io/channels/instagram"],"connect":[0,"https://app.respond.io/space/settings/channels"],"hidden":[0,false],"categoryLink":[0,"/integrations?channel=Messaging+Channels"],"categories":[1,[[0,"Messaging Channels"]]],"tags":[1,[[0,"starter"],[0,"growth"],[0,"advanced"]]],"state":[0,{"deviceSize":[0,"large"],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{}]}],"name":[0,"Instagram"],"learnMore":[0,"https://respond.io/blog/instagram-direct-message-api"],"image":[0,"https://uploads-ssl.webflow.com/66cc2ce1ae967dfb1110f57d/66cc2ce1ae967dfb1110f9ca_Logo-Instagram.svg"],"slug":[0,"instagram"],"headerColor":[0,"#ebebff"],"sortByGroup":[0,3],"updatedOn":[0,1720097770000],"contents":[0,"<p id=\"\">Utilize teams of multiple agents to communicate with your customers on Instagram. 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It delivers quality education to late teens and young adults throughout the Gulf Cooperation Council (GCC) countries, particularly in Saudi Arabia.</h4><h4>It attracts prospective students via social media and directs prospects to a WhatsApp number. Sales agents then handle and convert those students. Innov821 DMCC also retargets them via sales promotions or events to increase sales conversion.</h4><p>‍</p><h2>The Problem</h2><p>The company initially managed course inquiries through multiple personal WhatsApp numbers, but this approach led to three major issues.</p><p>First, it lost potential enrollment from not replying to students on time. Managing multiple numbers made it difficult to keep track of all incoming students and assign them to agents. This resulted in prospective students being overlooked or not responded to on time.</p><p>Second, Innov821 DMCC struggled to increase the number of enrollments due to the limitations of using personal WhatsApp numbers. 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This improved the agents’ performance by allowing them to respond immediately with relevant course details, providing a tailored experience for each lead.</p><h3>Workflow Automation Builder To Maximize Opportunities For Every Lead</h3><p>By leveraging respond.io’s various automation tools, Innov821 DMCC increased the number of enrolled students.</p><p>The Workflows chat automation builder enabled it to route and assign students to the right consultants for their needs automatically. The configuration considers agent capacity to ensure agents respond to inquiries in a timely manner, reducing the number of lead drop-offs.</p><h3>Broadcasts Were Used to Promote Sales and Events to a Wider Audience</h3><p>Innov821 DMCC also increased the scale of its promotional campaigns by sending promotional and event marketing broadcasts on popular channels like WhatsApp.</p><p>It could efficiently send targeted messages to the right audience at the right time. For example, it sent automated broadcasts to alert prospects about upcoming seminars. These messages were personalized to each student, depending on their course of interest, and resulted in an increased number of student enrollments.</p><h3>Applied Reporting Tools to Monitor and Improve Agent Performance</h3><p>Respond.io’s robust reporting tools effectively addressed the challenges of monitoring and evaluating consultants’ performance at Innov821 DMCC . It gained valuable insights into metrics such as first response and resolution times and identified areas of improvement.</p><p>Managers were also able to understand peak messaging times, allowing them to optimize the availability of their consultants and align their operations more closely with student behavior.</p><p>These insights enabled managers to make informed decisions and implement strategies to improve effectiveness in securing enrollments.</p><p>Respond.io helped us scale our business and grow at a rapid rate. 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Make WhatsApp work for your business—not the other way around.</p><p>Market, sell, and support on the world’s most popular messaging channel. 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800 Storage owns 15,000 sq ft of storage space for B2B and B2C customers. Storage items include merchandise and products, office furniture, office files and construction materials. Customers typically discover the company via Google ads or referrals and then reach out over WhatsApp or email for a quotation.</h4><p>‍</p><h2>The Problem</h2><p>First, 800 Storage needed better WhatsApp multi-user functionality to handle a high volume of sales and support inquiries. It also wanted to automate conversation routing and assignment.</p><p>As it uses data from several third-party systems, including its custom-built Enterprise Resource Planning (ERP) system, 800 Storage required a business messaging platform with integration capabilities. Finally, it wanted to monitor its entirely-remote agents.</p><p>‍</p><h2>The respond.io Solution</h2><p>800 Storage surveyed a few business messaging solution providers but selected respond.io for its powerful automation. To maximize the platform’s capabilities, it worked with a Customer Success Manager to implement the following solutions.</p><h3>WhatsApp was Connected to a Central Messaging Inbox</h3><p>800 Storage’s sales and support teams had limited multiuser access to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-app/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp Business App</a>, resulting in slow responses to customers. This had a direct impact on business growth.</p><p>On respond.io’s advice, 800 Storage upgraded to <a \n href=https://respond.io/"https://respond.io/blog/whatsapp-business-api/"/n target=\"_blank\"\n rel=\"noopener \"\n >WhatsApp API</a> and integrated it with the platform for multi-team access. Since it can now handle a high volume of conversations, it added WhatsApp click-to-chat links to its website to drive more inquiries to the sales team.</p><h3>Automated Routing and Assignment were Implemented</h3><p>WhatsApp Business App has no way to identify and route contacts based on who they are (new or returning customers) and what they need (sales or support). These had to be manually determined. Some agents were also carrying heavier loads than others, which led to careless mistakes and slow response and resolution times.</p><p>Now, <a \n href=https://respond.io/"https://help.respond.io/l/en/contacts/contact-details#tags\"\n target=\"_blank\"\n rel=\"noopener noreferrer\"\n >Tags</a> identify customers with active storage space rentals. <a \n href=https://respond.io/"https://respond.io/blog/november-2021-release-workflows-module-and-send-message-templates-via-messages-api#toc-mobile-0\"\n target=\"_blank\"\n rel=\"noopener \"\n >Workflows</a>, respond.io’s flagship automation builder, uses these to <a \n href=https://respond.io/"https://respond.io/blog/chat-routing-contact-routing-workflows-module-respondio/"/n target=\"_blank\"\n rel=\"noopener \"\n >automatically route</a> active customers to the support team and new customers to the sales team. It then <a \n href=https://respond.io/"https://respond.io/blog/auto-assignment-automatic-assignment-respondio/"/n target=\"_blank\"\n rel=\"noopener \"\n >assigns</a> them round-robin to agents for equal load distribution.</p><h3>Third-Party Systems were Integrated</h3><p>Previously, customers who wanted a quotation would fill in their contact details on a web form. Sales agents would get in touch to find out their storage requirements and manually input the information into the ERP to generate a quote.</p><p>By integrating its ERP and third-party systems like Dialogflow and Google Sheets with respond.io, 800 Storage can automate processes and data transfer across the platform, its various systems and even WhatsApp.</p><p>Now, customers fill in their requirements in a web form. Workflows processes the data, sends the quotation to the customer via WhatsApp and assigns an agent to the conversation — all automatically. Thanks to this, 800 Storage believes it has among the fastest quotation times in the market.</p><h3>Agents and Conversations are Supervised Remotely and in Real Time</h3><p>As agents are based in another country, managers rely on multiple software for monitoring and performance measurement. They had to switch between platforms or even devices for this.</p><p>Supervision is crucial for 800 Storage as 70% of customers object to its pricing when they receive the quotes. Agents need to effectively communicate the value of the company’s solution to retain their interest.</p><p>Through respond.io, managers can supervise conversations and assist with internal comments. They can also view the performance of teams or individual agents using key metrics like response and resolution times from the same platform to pinpoint areas of improvement.</p><blockquote><p>“Respond.io drastically reduced the number of platforms and clicks it takes to get things done through its integrations and automation. I’m positive the latest solutions in the market are being implemented here. Since we started working with a Customer Success Manager, I’ve also received quick and effective solutions to problems. I’m definitely satisfied with the quality of customer care.” – Malek Barghout, CEO of 800 Storage.</p></blockquote>\n <picture>\n <!-- AVIF format - best compression but less browser support -->\n <source\n type=\"image/avif\"\n srcset=\"https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=360&fm=avif 360w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=480&fm=avif 480w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=640&fm=avif 640w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=768&fm=avif 768w,\n https://assets2-proxy.respond.io/ph8r57dk1q9w/6RWKgHkSK5l5jihUCokT30/49b21ddea07eef67a6031a7e8069d809/66cc2ce1ae967dfb111102c3_CaseStudies-800StorageImage03_f9417868067b3e6fa8e5b97312b99c5f_800.jpeg?w=800&fm=avif 800w\"\n sizes=\"(max-width: 640px) 100vw, \n (max-width: 768px) 85vw, \n (max-width: 1024px) 75vw, \n (max-width: 1280px) 60vw, \n 800px\"\n />\n \n <!-- WebP format - 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Multi-team access for WhatsApp and automated routing and assignment cut first response times by 30% to 1 minute and 56 seconds. Automating data transfer between systems also reduced resolution times by 60% to just 5 minutes and 24 seconds.</p><p>With more balanced workloads and the real-time guidance of managers, agents are more effective at moving leads down the sales funnel, resulting in 30% more conversions. In short, 800 Storage is closing more deals in less time.</p><p>Following the success of 800 Storage on the platform, CEO Malek Barghout signed up another company, <a \n href=https://respond.io/"https://respond.io/customers/how-colour-my-plate-revamped-its-sales-operations-for-45-more-conversions/"/n target=\"_blank\"\n rel=\"noopener \"\n >Colour My Plate</a>, on respond.io.</p><p>‍</p>"]}]}]]]}],"location":[0,{"path":[0,""],"query":[0,{}]}],"translation":[0,{"blocks.builder-49a935928dc04e4f9f8cad8dfe820995#text":[0,"<p>En savoir plus</p>"],"blocks.builder-af442ff0baaa4f88ad11a1419acfa63a#text":[0,"<p>Sécurité et stabilité de la plateforme</p>"],"blocks.builder-384b661345144247b795d38c1444dd9e#text":[0,"<p>Migrer de l'application WhatsApp Business vers l'API WhatsApp</p>"],"blocks.builder-ceefcaa0276a410790e2bc63505e5fab#text":[0,"<p>Avancé</p>"],"blocks.builder-0c4201ba846a4cdca4545223a5169053#text":[0,"<p>Les avis montrent que le support de Wati est difficile à joindre et que l'intégration entraîne un coût supplémentaire. Respond.io vous intègre rapidement avec des conseils adaptés aux objectifs de votre entreprise, puis vous accompagne 24h/24 et 7j/7 par la suite.</p>"],"blocks.builder-23adb1a7bd0b494696409cb2913bca03#text":[0,"<p>Gérer les cycles de vie des clients</p>"],"blocks.builder-d0e89fbb16fa4110960cba85b04fc4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-83ff05d0e88d4444895ba9e15ab3e0dc#text":[0,"<p>Migrer l'API WhatsApp d'un autre BSP vers respond.io</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#header":[0,"Multipliez par 3 vos revenus avec l'API WhatsApp, comme ces entreprises"],"blocks.builder-807a8875c6cd4c48bc0d833bffdacd50#text":[0,"<p>Agent IA</p>"],"blocks.builder-6e77065d4f5048f2913fd6ea00110b65#text":[0,"<p>L'automatisation de Wati est limitée et des frais supplémentaires sont facturés pour un agent IA. Respond.io offre des crédits d'IA illimités et une automatisation flexible pour l'évolutivité.</p>"],"blocks.builder-b5c6a7eaef3a4058848488ea99182cb0#text":[0,"<p><b>Premium</b><strong>: </strong>349 $/mois</p><p>5 utilisateurs</p><p>20 000 contacts enregistrés</p><p>25 générateurs de flux</p>"],"blocks.builder-4ff72fc0d7e14d3da542ceb6ea4d6ed0#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0da4d434f63e42b498d67144d019e6e8#text":[0,"<p>Des outils de vente qui convertissent</p>"],"blocks.builder-90a2085adc0c4e67bdc764910ef29144#text":[0,"<p>Toutes les chaînes</p>"],"blocks.builder-d80a424868bd4177a71b86de672070bb#text":[0,"<ol><li>2. Connectez votre numéro à votre compte professionnel Meta</li></ol>"],"blocks.builder-3794ca7d90a046fca2669de1c5bec276#text":[0,"<ul><li>Respond.io priorise les résultats du marketing, des ventes et du support avec des outils omnicanaux et des analyses détaillées</li></ul>"],"blocks.builder-91997657c2204789a5867860c3fa1905#text":[0,"<ol><li><strong>2.</strong>Suivez les guides de connexion des chaînes étape par étape ou contactez notre équipe d'assistance pour obtenir de l'aide.</li></ol>"],"blocks.builder-042ce24838ee4ccca6e854fc9a0b283a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ad6142a5951449c3b73dc2e8bd719615#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0791933c6e954dc198702760e4921601#text":[0,"<p>En savoir plus</p>"],"blocks.builder-859eac967c684ac48a07e4199dcac6b4#text":[0,"<ol><li><strong>1.</strong> Créer un compte respond.io</li></ol>"],"blocks.builder-83774779757841b79f0e786135bb594e#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io.</li></ol>"],"blocks.builder-69054e6dd09547209bdb296a9753628a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-3561938826994181a9d4aecca5aced11#text":[0,"<p>Tarification</p>"],"blocks.builder-0aee620086304e15bcc54fc4cd6b1db9#text":[0,"<p>15 $/numéro de téléphone par mois</p>"],"blocks.builder-41b65d4250bc4b2b8a01a803de15954a#text":[0,"<ol><li>3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !</li></ol>"],"blocks.builder-5ffdf842eb404306a1df18cd3e71dd2a#text":[0,"<p>Rappelez aux clients les renouvellements ou les opportunités de mise à niveau</p>"],"blocks.builder-df2b75f6cd1c482895433973711a882f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d16a477b8a4f4dd0a4ae5057f0026ec3#text":[0,"<ol><li>1. Désactivez la vérification en deux étapes dans votre compte Meta.</li></ol>"],"blocks.builder-6bafaf31e5e0432ba30aa5508d6f89fd#text":[0,"<p>Disponibilité</p>"],"blocks.builder-867e35eaed8a4a50bba3f37a81249d2a#text":[0,"<p>API d'appel WhatsApp Business</p>"],"blocks.builder-0ef63b367b7a4e2481689a47d936784f#text":[0,"<p>Des outils de vente qui convertissent </p>"],"blocks.builder-6f3a264267384cca8c53697bfcdb32ee#text":[0,"<p><em>*Les contacts actifs mensuels font référence aux contacts avec lesquels vous discutez au cours d'un mois. Au lieu de payer pour les contacts enregistrés, payez uniquement pour les contacts avec lesquels vous parlez réellement.</em></p>"],"blocks.builder-80162821ec664cd3af5f56eead4c5d8b#text":[0,"<ul><li>L'IA qui ne peut pas apprendre de vous manque d'impact ; Sleekflow AI ne prend en charge que les sources de formation PDF</li></ul>"],"blocks.builder-fe3dbe0051094f55a8a40c14f1066de8#text":[0,"<p>À venir!</p>"],"blocks.builder-1b7a30e1a3d94fe18924e2d4a9d98b2d#text":[0,"<p>Migrer l'API WhatsApp d'un autre BSP vers respond.io</p>"],"blocks.builder-fc38da52e7344202bb9ac91ca10c0f07#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-283de9f27ad84e4ea9cff07a03e6ebf2#text":[0,"<p>La boîte de réception de Wati est limitée à WhatsApp et Instagram et ne prend pas en charge les appels. Respond.io unifie la VoIP, le courrier électronique, WhatsApp, TikTok, Facebook Messenger, Instagram et plus encore.</p>"],"blocks.builder-928c652f3fc44630bbdca38fcc52ef2a#text":[0,"<p>Partenaire commercial Meta</p>"],"blocks.builder-6e90416e5b5e4f15888f127d6e276323#text":[0,"<p><b>Pro</b><strong>:</strong> 149 $/mois</p><p>3 utilisateurs</p><p>5 000 contacts enregistrés</p><p>3 générateurs de flux</p>"],"blocks.builder-0a8d7372216f45e0b745ebab024e427d#text":[0,"<h2>Pourquoi respond.io est la meilleure alternative à Wati</h2>"],"blocks.builder-da67c910338d4745970efb044ca95e71#text":[0,"<p>Uniquement pour WhatsApp</p>"],"blocks.builder-9c07223b009e4be98fab80002b343a67#text":[0,"<p>🛠&nbsp;</p>"],"blocks.builder-3e5a6cc66451449d8c23f4f9a3d0d312#text":[0,"<p>Toutes les chaînes</p>"],"blocks.builder-d292ed30df6c44bb97a6fc4738fea5b5#text":[0,"<p>Rapports</p>"],"blocks.builder-f09c39fcd5ec4618b2f9cec7e1b13ff8#text":[0,"<ul><li>Alors que Wati limite les automatisations aux chatbots de base, respond.io automatise les processus et les conversations </li></ul>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Vous êtes-vous déjà demandé pourquoi Sleekflow limite l’automatisation ? Tout est une question de prix. Les plateformes qui facturent principalement en fonction du nombre d’utilisateurs ont peu d’intérêt à vous aider à automatiser, car plus vous automatisez, moins vous devez payer pour les utilisateurs.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io renverse ce modèle. Notre tarification des contacts actifs mensuels vous offre un nombre total de contacts et de conversations illimités, contrairement à nos concurrents qui facturent par blocs de contacts ou plafonnent les conversations par forfait. À mesure que votre volume de discussion augmente, votre coût par contact actif mensuel diminue, ce qui le rend plus évolutif au fil du temps. Et comme nous ne facturons pas par utilisateur, nous vous aidons à automatiser davantage pour soutenir la croissance de votre clientèle et gérer des volumes de discussion élevés, quelle que soit la taille de votre équipe.</span></p>"],"blocks.builder-68405a85140a4722835faab383054d53#text":[0,"<p>Partagez instantanément des informations sur les produits ou services avec les Meta Catalogues</p>"],"blocks.builder-ff6dc400850b42039472fd1e1e81073b#text":[0,"<p>Migrer l'API WhatsApp d'un autre BSP vers respond.io</p>"],"blocks.builder-1e8e240b980441a6beb31b8087570bb0#text":[0,"<p>Automatisation du marketing et des ventes</p>"],"blocks.builder-b1a9adb6796046ae86abcb48537ad207#text":[0,"<p>15 $/numéro de téléphone par mois</p>"],"blocks.builder-4fca940976574224aa5a882618390073#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.title":[0,"Qu'est-ce qui fait de respond.io la meilleure alternative à Wati ?"],"blocks.builder-0eb093dfd2c845519d84f1f52914548f#text":[0,"<p>Donnez la priorité aux prospects à forte intention, concevez des parcours clients pour chaque étape du cycle de vie ou identifiez les points d'abandon courants grâce à l'analyse.</p>"],"blocks.builder-425ffd685c06405c88e4cf23ebf1a85f#text":[0,"<p>Gestion du cycle de vie du client</p>"],"blocks.builder-0f72055c9d78453c8abcd61f756f42ae#text":[0,"<p>Rends</p>"],"blocks.builder-9bb11e111b7b4069b97a0a965508ea12#text":[0,"<p>En savoir plus</p>"],"blocks.builder-41ba611a68344941bb672b1190d5fed4#text":[0,"<ol><li>1. Désactivez la vérification en deux étapes dans votre compte Meta.</li></ol>"],"blocks.builder-ba3785db656248a0b8ba796b413b3de9#text":[0,"<p>Catalogue WhatsApp</p>"],"blocks.builder-797a44cd2b7443e597532f8d7ddf1a97#text":[0,"<p>PDF</p>"],"blocks.builder-5c67bf740acc4b6596317a3a3b7d0930#text":[0,"<ul><li>Les avis sur Respond.io concernant G2 montrent un délai de rentabilisation plus rapide et un meilleur retour sur investissement que Sleekflow</li></ul>"],"blocks.builder-8dae5f41f58e486788ef8b2f78ff6823#text":[0,"<p>Fidélisation de la clientèle à grande échelle</p>"],"blocks.builder-4c29cdbf9d544942a3b88cc2047cea7e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d61cfbc003d941b894b4bfb543b29b3e#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-084761a53b5041759d30d3aec15c333b#text":[0,"<p>Ne perdez jamais de prospects à cause de pannes ou de temps d'arrêt. Contrairement à Sleekflow, respond.io garantit une disponibilité de 99,999 %.</p>"],"blocks.builder-4b3bc00c5c7a4029b787eac16044ec6b#text":[0,"<p><em>*Les contacts actifs mensuels font référence aux contacts avec lesquels vous discutez au cours d'un mois. Au lieu de payer pour les contacts enregistrés, payez uniquement pour les contacts avec lesquels vous parlez réellement.</em></p>"],"blocks.builder-f2b09d451a2b4bca949d6020124d8834#text":[0,"<h2>Migrez facilement vers la solution API WhatsApp la plus puissante</h2>"],"blocks.builder-c78e80c6a51944e29c9804ac27279e1c#text":[0,"<ol><li>3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !</li></ol>"],"blocks.builder-6369bb3e7a224456a527cf4c34804f14#text":[0,"<p>💰</p>"],"blocks.builder-255a0eaca26d419486553d7d32585c6c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-25a17af57bfe407194e043d92a7e7098#text":[0,"<p>Intégrations natives</p>"],"blocks.builder-bd81fdc5f0ca4d1db871ec0004ac422b#text":[0,"<p>Chat en direct 24h/24 et 5j/7, agent IA 24h/24 et 7j/7</p>"],"blocks.builder-f13cf43e64224ce4a78b7a8187fb6c75#text":[0,"<p>Téléchargements de documents et ressources Web</p>"],"blocks.builder-2bf10e14bb924c239523d96513af72b8#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.title":[0,"À quelles entreprises Sleekflow s'adresse-t-il le mieux ?"],"blocks.builder-f45408b0ab3f4d95863e4d1087537a0c#text":[0,"<ol><li>2. Connectez votre numéro à votre compte professionnel Meta</li></ol>"],"blocks.builder-82755bde98e444a193312fb6bbd976e5#text":[0,"<ol><li><strong>1.</strong>&nbsp;Créez un compte respond.io.</li></ol>"],"blocks.builder-5fde60f3de3a42dc9dd470f5f87b9d0f#text":[0,"<p>Sleekflow limite l'automatisation pour augmenter le nombre d'utilisateurs et ne forme son IA que sur des PDF. Respond.io forme l'IA sur des ressources partagées et en direct, avec une automatisation flexible pour l'évolutivité.</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.title":[0,"À quelles entreprises Wati s'adresse-t-il le mieux ?"],"blocks.builder-45545e2bb64c418abf361fc90abeece2#text":[0,"<p>Service client</p>"],"blocks.builder-a320ed2ba8a94d90a33f90d07c75ba5d#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-2bde55816001477cbe9d3053b0d92a11#text":[0,"<p>En savoir plus.</p>"],"blocks.builder-54b4b6619bc9487c9d931a1b9af878a1#text":[0,"<ul><li>Wati est conçu pour les petites entreprises avec un minimum de canaux et de petites équipes</li></ul>"],"blocks.builder-fd5a7668fed64268abef45862e7dc4e6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6698ac8c2ae2478f8d37dc4860749e60#text":[0,"<p>Complet</p>"],"blocks.builder-7dd6e6adc0c648a7a276fcf892bf4e81#text":[0,"<p>Une tarification qui récompense la croissance</p>"],"blocks.builder-648aece2999b4a978e2beb26a1b9f26b#text":[0,"<ol><li>2. Suivez les <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">étapes simples de la plateforme respond.io</a> pour migrer votre compte.</li></ol>"],"blocks.builder-7308157f8d4a4d91b76eed81bfeef83d#text":[0,"<h2>Choisissez respond.io pour surcharger le marketing et les ventes sur le chat</h2>"],"blocks.builder-8e8dc28930b54bf5aeeee410f0b2e43f#text":[0,"<p>Stabilité sous des volumes de discussion élevés</p>"],"blocks.builder-5cf2edf3795047278645514f7ef824cb#text":[0,"<ol><li>3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !</li></ol>"],"blocks.builder-1422f0da83004c64b9e75cd111eb9400#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-80566817a332419aa4220dabe45d9b5e#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-0afa6bbae9eb407085424e8ef1b77837#text":[0,"<h2>Migrez facilement vers la solution API WhatsApp la plus puissante</h2>"],"blocks.builder-169884ec3de44a78ac02c46ff17d2864#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-8cd198b867c9429bb79714b7bbbd3eae#text":[0,"<p>Assistance à l'intégration</p>"],"blocks.builder-b5f53a9c6cc54b3e8fa653ef5eb05f93#text":[0,"<p>À venir!</p>"],"blocks.builder-9c34572b1f3a48a3a1764bf89bece4be#text":[0,"<ul><li>À mesure que le volume de discussion augmente, le coût par contact actif mensuel diminue</li></ul>"],"blocks.builder-eeb72e6589e14a65bf2c70b8dced2e0c#text":[0,"<h2>Installez-vous rapidement sur respond.io.</h2>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#readMoreButtonLabel":[0,"En savoir plus"],"blocks.builder-432488cb9001437b96a9f9342f24a917#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-ef7ebcbf71b0464087d3c2d4d4061ca0#text":[0,"<p>En savoir plus</p>"],"blocks.builder-97dbde4e328a4e01b782278a538e7ec3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-408e84850c9045ecba18cc1c68eb54b6#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io.</li></ol>"],"blocks.builder-336868f6d891474fb11394880c61e57a#text":[0,"<p>Fonctionnalités de l'IA</p>"],"blocks.builder-ffeb208437a44885a6ab94484417b1a1#text":[0,"<p><br></p>"],"blocks.builder-3b7d324757ce4b049d4fba315f62b391#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-553e2caa129a4b16bad9c74eb96c5044#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-9cbc3f01c44d45eea0969442714acd23#text":[0,"<p>En savoir plus</p>"],"blocks.builder-fcf2c95745c24ee4b08ca1cef267cf92#text":[0,"<p>ISO 27001</p>"],"blocks.builder-d1cf4088e6ef4a45a41354799596b187#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-1af14ed967ed4a9f96cf2dde32b36acb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7bea480b466e4f6eb7b97617d1cf183c#text":[0,"<p>Des informations basées sur les données</p>"],"blocks.builder-faf57a31449b41ceb9e7f09cd1e9e76e#text":[0,"<p>⚡️</p>"],"blocks.builder-38e0529d78d1452385df191eac8c1745#text":[0,"<p>Migrer de l'application WhatsApp Business vers l'API WhatsApp</p>"],"blocks.builder-8e224b67af5c485386f58efd21a78b61#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-2b46c22ef759495d8b060489755230f4#text":[0,"<p>Brouillons de messages assistés par l'IA</p>"],"blocks.builder-10c970f9146c49f48023bd61d99cf41e#text":[0,"<ul><li>Interface utilisateur/expérience utilisateur moderne avec une disponibilité de 99,99 % — pas de décalage, de plantage ou de perte de prospects</li></ul>"],"blocks.builder-02e74e56cab44989b50e59c8cbb72bad#text":[0,"<p>Téléchargements de documents et ressources Web</p>"],"blocks.builder-df06bb32d3424d6f83c60cdef7555369#text":[0,"<ol><li>2. Suivez les <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">étapes simples de la plateforme respond.io</a> pour migrer votre compte</li></ol>"],"blocks.builder-88b2ce3f70d640f884568dd579ae85b4#text":[0,"<p>Effectuer des enquêtes de satisfaction des clients</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#readMoreButtonLabel":[0,"En savoir plus"],"blocks.builder-cff21f6397794521a1ed3bf95a23a643#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-fc1803107836414b9c0e5d59df1b0f42#text":[0,"<p>Entrée</p>"],"blocks.builder-0786e512d6b14bc192bcf2dc7a23974d#text":[0,"<p>Frais WhatsApp BSP</p>"],"blocks.builder-04a1d36fc9fa4c118ae3d9a88fe4f8ef#text":[0,"<p>Niveau intermédiaire</p>"],"blocks.builder-e4b32be3e6494f89b3c28422d0c7a3d6#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6e1c385d5978483a8755d2d6798a7695#text":[0,"<p>- Envoyer des émissions promotionnelles à l'échelle</p><p>- Rappelez aux clients les renouvellements ou les opportunités de mise à niveau</p><p>- Effectuer des enquêtes de satisfaction des clients</p>"],"blocks.builder-efd57cba13d34e98aa5eb5103e82305d#text":[0,"<p>Migrer de l'application WhatsApp Business vers l'API WhatsApp</p>"],"blocks.builder-7f94d050d0124f2a89bf901682c7bb0c#text":[0,"<ol><li>1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel</li></ol>"],"blocks.builder-ef61673ce485446ea8a2884a57a63729#text":[0,"<p>Principalement par e-mail, support de chat limité pour les plans de niveau supérieur</p>"],"blocks.builder-10c4b2d5eb714110aaf0f294c0c139b7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-e89bbe179d8548b29db44e85ba59f8c3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-26b8c6cc75f54181b454bfd35d86a479#text":[0,"<p>Flux de travail d'automatisation du chat</p>"],"blocks.builder-1c9b30f4d4df43ba9917db71799380ab#text":[0,"<p>Migrer de Sleekflow ou d'un autre logiciel vers respond.io.</p>"],"blocks.builder-1616795189694874b14a095beb82b2c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-78f9a572f71945849bc49557669fe01a#text":[0,"<p>Capturez des prospects depuis Meta et TikTok, qualifiez-les et répondez instantanément avec l'IA, puis optimisez les performances avec des analyses détaillées.</p>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#title":[0,"De véritables histoires de réussite de nos clients"],"blocks.builder-9a3c4557f57e4c01b63846623ab42c66#text":[0,"<p>Automatisez les réservations, partagez instantanément les informations sur les produits avec les méta-catalogues et accélérez les transactions à forte valeur ajoutée ou critiques grâce aux appels vocaux.</p>"],"blocks.builder-34899fbb6bd947b5851ed1beaef31cdb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-bde5e1626cf64cbc8574a7e8bfeb2389#text":[0,"<p>Tarification personnalisée</p><p>Nombre indéfini d'utilisateurs</p><p>Nombre de contacts personnalisé</p><p>50 créateurs de flux</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow est idéal pour les petites entreprises comptant moins de 5 agents envoyant de faibles volumes de messages pour le marketing, les ventes et l'assistance par chat. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Les grandes entreprises avec des volumes de messages élevés nécessitant des fonctionnalités avancées pour plusieurs utilisateurs et équipes devraient envisager respond.io. Notre produit convient parfaitement aux entreprises B2C qui recherchent une croissance de leur activité ou de leurs revenus via les appels, les e-mails et les canaux de messagerie populaires comme TikTok, WhatsApp et plus encore.</span></p>"],"blocks.builder-9f1633f4f14f41efa4f4ef1dc56e7292#text":[0,"<p>Wati peut vous aider à démarrer, mais respond.io vous amène au niveau supérieur avec des flux de travail multicanaux plus intelligents, des moteurs de revenus plus élevés et une plate-forme intuitive conçue pour faire évoluer votre entreprise.</p>"],"blocks.builder-7e0a4b7383504d038e23ab4140eaf520#text":[0,"<p>💰</p>"],"blocks.builder-37b11c666036443b9e17a6634a82a4e3#text":[0,"<p>En savoir plus</p>"],"blocks.builder-30dc6a07e2004baca27fdabcf5db848b#text":[0,"<p>Automatisez les réservations, partagez instantanément les informations sur les produits avec les méta-catalogues et accélérez les transactions à forte valeur ajoutée ou critiques grâce aux appels vocaux.</p>"],"blocks.builder-b7bfd1010b164bbab87f9d90a07c92ef#text":[0,"<p>Wati et respond.io sont tous deux des fournisseurs de solutions commerciales WhatsApp (BSP) conçus pour gérer les conversations des clients. Wati est une solution simple pour les petites entreprises qui s'appuient principalement sur WhatsApp et Instagram. Mais si votre entreprise interagit avec les clients sur plusieurs canaux et nécessite une automatisation et des fonctionnalités plus avancées, Wati peut ne pas suffire. Découvrez quelle solution correspond le mieux à vos besoins.</p>"],"blocks.builder-d8a0ae7538ae4a03b38451bfdeb47a52#text":[0,"<p>Diffusions</p>"],"blocks.builder-b142a0a9106e4605aa3efb289478819a#text":[0,"<p>Niveau intermédiaire</p>"],"blocks.builder-909f4fd8a0fa4c6e912c176acc973f6e#text":[0,"<ol><li>1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel.</li></ol>"],"blocks.builder-66beb60a544e4e22b83866b475774b78#text":[0,"<p>Qualifier et engager des prospects en temps réel avec des flux de travail automatisés</p>"],"blocks.builder-0036b72f52f84b189cda3ef2af28e6ba#text":[0,"<p>- Utilisez Meta click pour chatter des publicités pour obtenir des pistes dans WhatsApp</p><p>- Lancez Workflows pour répondre aux prospects et les qualifier instantanément</p><p>- Gérez l'ensemble du cycle de vie du client WhatsApp sur une seule plateforme</p><p>- Suivre les performances marketing de WhatsApp avec des analyses approfondies</p>"],"blocks.builder-f7b3fc71ce274df491906d9d4eabd6a4#text":[0,"<h2>Migrez facilement vers la solution API WhatsApp la plus puissante</h2>"],"blocks.builder-6be4c8cd161b4ed5b59ac4485bd4708d#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-cecaf1b7c45c4beaaa8e60bb3a673019#text":[0,"<ol><li>1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel</li></ol>"],"blocks.builder-6f6c06aff79f4435b7a93b1a042939d2#text":[0,"<p>Déclencheurs d'automatisation des annonces « Cliquez pour discuter »</p>"],"blocks.builder-9c8e0d63cf124d7c8f50537e52fbcf26#text":[0,"<p>respond.io</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Réservez une démonstration personnalisée avec nos experts internes pour voir comment </span><a href=https://respond.io/"http://respond.io//" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">respond.io</a><span style=\"color: rgb(255, 255, 255);\"> répond à vos cas d'utilisation spécifiques, ou inscrivez-vous pour un essai gratuit. Lorsque vous êtes prêt à effectuer le changement, notre équipe d'intégration se fera un plaisir de vous proposer une assistance guidée pour une migration en douceur et une assistance est disponible 24h/24 et 7j/7 si vous avez besoin d'aide par la suite.</span></p>"],"blocks.builder-9b5110339e6848c6a90ce67a494d1147#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d5104a17ca444e89b4a8acb532a5293e#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-82a31a02f1c94029b079b3bcb3f884ea#text":[0,"<p>Développez la fidélité de vos clients grâce à des diffusions ciblées sur des chaînes populaires pour des promotions, des renouvellements, des mises à niveau et des enquêtes CSAT. </p>"],"blocks.builder-4dd1b723373b4718b3213cdacf9aab5a#text":[0,"<p><b>Pro</b><strong>:</strong> 149 $/mois</p><p>3 utilisateurs</p><p>5 000 contacts enregistrés</p><p>3 générateurs de flux</p>"],"blocks.builder-9a05d90c2def4f8cbb4d3ae2a17aa2eb#text":[0,"<p>Prend en charge un volume de messages élevé sans décalage</p>"],"blocks.builder-5ae0df72410f42a3837a519db4c6bc67#text":[0,"<ol><li>2. Suivez les <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">étapes simples de la plateforme respond.io</a> pour migrer votre compte</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati prétend offrir une assistance par e-mail, chat et bot WhatsApp 24h/24 et 7j/7. Cependant, les avis clients mentionnent fréquemment des temps de réponse et une qualité d’assistance médiocres. Le bot WhatsApp rend presque impossible de joindre un agent humain, laissant les clients dans l'expectative s'ils ont besoin d'une assistance urgente.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Respond.io propose une assistance client 24h/24 et 5j/7 et un chat IA 24h/24 pendant les week-ends pour tous les plans, avec des responsables de la réussite client disponibles pour une croissance commerciale sur mesure. Un excellent support client est une source de fierté, une affirmation soutenue par des avis clients positifs.</span></p>"],"blocks.builder-cb7035c72559464b9be4cb475cf18c4c#text":[0,"<p>Fonctionnalités de WhatsApp</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.6.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow propose une assistance par e-mail pour le plan Pro et n'est joignable par chat que pendant les heures de bureau de Hong Kong pour les clients disposant de plans de niveau supérieur. Respond.io propose une assistance humaine 24h/24 et 5j/7 et une assistance IA 24h/24 pendant les week-ends pour tous les plans, avec des responsables de la réussite client disponibles pour les plans personnalisés.</span></p>"],"blocks.builder-39a0ca4dd7e141aab3133a17ab23226f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d0af53448bc84cd48a99a428b5c5c56f#text":[0,"<p>Suivre et gérer les prospects à chaque étape du cycle de vie</p>"],"blocks.builder-faa41c488db741a0baab49cb6961ee9a#text":[0,"<ol><li>2. Suivez les <a href=https://respond.io/"https://help.respond.io/l/en/whatsapp/phone-number-migration-to-respond-whatsapp-business-api#steps_to_migrate_to_respond_io_whats_app_business_platform_api\" rel=\"noopener noreferrer\" target=\"_blank\">étapes simples de la plateforme respond.io</a> pour migrer votre compte</li></ol>"],"blocks.builder-c5fbe0d8f47a4604880a8c1c8157014b#text":[0,"<p>Capacités omnicanales</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">La plupart des plateformes cèdent sous la pression. Respond.io ne le fait pas. Que vous traitiez 1 000 ou 100 000 messages par mois, respond.io offre une disponibilité de 99,999 % : aucun décalage, aucun plantage et aucune perte de prospects.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Gérez les conversations de TikTok, WhatsApp, e-mails, appels vocaux et plus encore, le tout au même endroit. Au lieu de silos ou de chaos, profitez de conversations omnicanales dans une boîte de réception d'équipe avec une excellente interface utilisateur/UX.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Ensuite, allez au-delà de l’automatisation de base. Alors que Sleekflow limite vos flux de travail et vos utilisateurs, respond.io donne à votre équipe une IA avancée, des flux de travail personnalisés et une logique de routage flexible. Associé à des fonctionnalités de gestion des leads et à des rapports, il est conçu pour convertir les leads plus rapidement à grande échelle.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Besoin d'aide? Notre équipe d'intégration vous aidera à vous installer rapidement. Nous restons ensuite à vos côtés avec une assistance experte 24h/24 et 5j/7 et une assistance IA 24h/24 le week-end, sans frais supplémentaires, sur tous les forfaits.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Collectivement, ces éléments se traduisent par un impact réel : nos évaluations G2 prouvent un délai de rentabilisation et un retour sur investissement plus rapides que Sleekflow. En bref, Sleekflow vous permet de démarrer. </span><a href=https://respond.io/"http://Respond.io/" rel=\"noopener noreferrer\" target=\"_blank\" style=\"color: rgb(255, 255, 255);\">Respond.io</a><span style=\"color: rgb(255, 255, 255);\"> vous donne des résultats.</span></p>"],"blocks.builder-65c6c19908054141800c297c5fb3a3d4#text":[0,"<p>Sécurité et stabilité de la plateforme</p>"],"blocks.builder-8a47932f3d914c2a8380982bef93755a#text":[0,"<p>Migrer de Sleekflow ou d'un autre logiciel vers respond.io</p>"],"blocks.builder-97b86cbef8e541c18a3479c3c07d9852#text":[0,"<h2>Capturez des prospects avec le marketing omnichannel</h2>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.2.title":[0,"Qu'est-ce qui fait de respond.io la meilleure alternative à Sleekflow ?"],"blocks.builder-4501f7f3460f42e49224066cb0f1449a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0d0bb4dd6ddd423c9300e2e782bc87bb#text":[0,"<ol><li>3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !</li></ol>"],"blocks.builder-96231f61f9e945f58212d35bdb0378a0#text":[0,"<h2>Migrez facilement vers la solution API WhatsApp la plus puissante</h2>"],"blocks.builder-b90b9792ee294044ad8cddd52ee7b7a0#text":[0,"<p>PDF</p>"],"blocks.builder-5939efa77002404dab0633a6977c5e84#text":[0,"<p>Conserver avec les diffusions ciblées</p>"],"blocks.builder-51bed109776e42ccaad944b0fc21247c#text":[0,"<p>Conçu pour l'évolutivité, pas pour le stress</p>"],"blocks.builder-2636fb606cc24c6bb6b9782b225bef89#text":[0,"<p>Prend en charge un volume de messages élevé sans décalage</p>"],"blocks.builder-15ef188c814e4dfd97db8bd899f2bad0#text":[0,"<p>IA et automatisation significatives</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">La récente augmentation de prix de Sleekflow s'est produite sans améliorations significatives des fonctionnalités, ce qui rend plus difficile la justification du coût. Il manque encore de prise en charge des chaînes à fort impact comme TikTok, ce qui limite votre portée sur les marchés clés. Et lorsque les volumes de messages augmentent, les utilisateurs de Sleekflow signalent des décalages fréquents, des bugs et des temps d'arrêt. Pour les entreprises qui cherchent à évoluer de manière fiable et rentable, il est peut-être temps de passer à autre chose.</span></p>"],"blocks.builder-fbbb253dfc6641d2b87768afbe5cef95#text":[0,"<p>Envoyer des diffusions promotionnelles à l'échelle</p>"],"blocks.builder-a26ea4194b07402f93bd1a169e667686#text":[0,"<ol><li><strong>1.</strong> Créer un compte respond.io.</li></ol>"],"blocks.builder-19a09524d47349c6b50f4a89386414eb#text":[0,"<p>Agent IA</p>"],"blocks.builder-70691ae803814ba5a570238ebf071300#text":[0,"<p>Sleekflow</p>"],"blocks.builder-a7b43e8f437044e786fceec44feafeff#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0908247c58ca4013a197187e85a1d0f5#text":[0,"<p>Appels et chat dans une seule boîte de réception</p>"],"blocks.builder-352ab3bbf5814c4faa3c6e8e1f77c38e#text":[0,"<p>Tarification</p>"],"blocks.builder-5dc950eda2854685b72e97ef1508e841#text":[0,"<ul><li>Payez uniquement pour les contacts avec lesquels vous parlez avec le modèle de contacts actifs mensuels de respond.io</li></ul>"],"blocks.builder-a6443a00c6cb480e91fb44a83bf4c47f#text":[0,"<p>Partenaire fiable</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.title":[0,"Pourquoi ai-je besoin d’une alternative à Wati ?"],"blocks.builder-ced0aecc5b0d4b959d5df5ad4eff4892#text":[0,"<p>Avancé</p>"],"blocks.builder-f2d47b0c1ff345f4b72e4c349080204d#text":[0,"<p><b>Croissance</b><strong>:</strong> 159 $/mois</p><p>10 utilisateurs</p><p>1 000 contacts actifs mensuels</p><p>100 000 contacts enregistrés</p><p>Flux de travail illimités</p>"],"blocks.builder-12954430330947c2a71804ef3b2aa224#text":[0,"<p>Fidélisation de la clientèle à grande échelle</p>"],"blocks.builder-f83d6eb456a347438718ac88d8c26d5e#text":[0,"<ol><li><strong>2.</strong>&nbsp;Suivez les guides de connexion des chaînes étape par étape ou contactez notre équipe d'assistance pour obtenir de l'aide.</li></ol>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.1.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati a été conçu pour WhatsApp. Il prend désormais en charge Instagram comme canal supplémentaire, mais ses fonctionnalités Instagram ne sont pas entièrement développées. Les entreprises qui interagissent avec leurs clients au-delà de WhatsApp, comme sur Facebook Messenger, TikTok, Telegram et les canaux personnalisés, devraient envisager une alternative comme respond.io, conçue spécifiquement pour les conversations multicanaux.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Les fonctionnalités d'automatisation limitées vous freinent également lorsque vous gérez des volumes de conversations élevés. L'automatisation de Wati comprend uniquement des chatbots de base et des affectations à tour de rôle, tandis que les processus de marketing et de vente, tels que le suivi des sources publicitaires ou des affectations plus complexes, doivent être effectués manuellement.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Et lorsqu’il s’agit d’assistance, attendez-vous à avoir des conversations frustrantes avec un robot juste pour joindre un agent qui peut ne pas répondre pendant des jours.</span></p>"],"blocks.builder-13f13404a7fb465fa851b1968b951bc2#text":[0,"<p>Rapports</p>"],"blocks.builder-e728f1f800ad463a9e8d2dc2e9e6ef02#text":[0,"<p>Déclencheurs d'automatisation des annonces « Cliquez pour discuter »</p>"],"blocks.builder-72f1f1a3c0124cb29e222066bbf04b6b#text":[0,"<p>respond.io</p>"],"blocks.builder-d8a5a57d712d4cc4a4e0f95d5eb8679c#text":[0,"<ol><li>1. Désactivez la vérification en deux étapes dans votre compte Meta.</li></ol>"],"blocks.builder-644666221232456cb3ceb571fb581b57#text":[0,"<p>Chaînes prises en charge</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.title":[0,"Comment passer de Wati ou d'une autre plateforme à respond.io ?"],"blocks.builder-f9e08f4afa7f48d0b5e572ec3e072784#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-6e8713b732074331af88174819add06b#text":[0,"<p>Tarification transparente pour une valeur prouvée, sans marge</p>"],"blocks.builder-a3679246d8ea4ed8a046ec34ab8456f5#text":[0,"<p>Service client</p>"],"blocks.builder-da7974f8ab374149b1d26a90b89b5ff8#text":[0,"<ol><li><strong>2.</strong>&nbsp;Suivez les guides de connexion des chaînes étape par étape ou contactez-nous pour une assistance complète en matière de migration.</li></ol>"],"blocks.builder-e233121fdee54b579450431a68fcb860#text":[0,"<p>Application WhatsApp Business + API</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.5.title":[0,"Comment passer de Sleekflow ou d'une autre plateforme à respond.io ?"],"blocks.builder-3377d60c976b4908aefc3e2ba4b663f7#text":[0,"<p>Suivez les temps de réponse, les performances des publicités et des diffusions, ainsi que les conversions pour transformer les informations en revenus.</p>"],"blocks.builder-5bb66985b10141ef92aae1e6ebf1894a#text":[0,"<h2>Installez-vous rapidement sur respond.io</h2>"],"blocks.builder-9de42b2851034ff790db44896f8dff71#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-807b9d7dab5646c2b8842d204d8963cd#text":[0,"<ul><li>Les frais de crédit IA s'accumulent rapidement avec Wati ; profitez de crédits illimités avec respond.io</li></ul>"],"blocks.builder-723d7887c1264d679120b00a7b7d494f#text":[0,"<ul><li>Créez des flux de travail d'automatisation qui s'intègrent à tous les canaux populaires</li></ul>"],"blocks.builder-8fd41684460a4190965e04b610f1c9f7#text":[0,"<h2>Wati vs respond.io : une brève comparaison des fonctionnalités</h2>"],"blocks.builder-697b7e5e950149a9b37b78e4b944ddec#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-b571ab80047346fdb4934a8e5d1900c7#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-02516df4a5414f82a87838c825f63711#text":[0,"<p>Des informations basées sur les données</p>"],"blocks.builder-e0b8e569068c46a883bd22ded25994ed#text":[0,"<p>Automatisation du marketing et des ventes</p>"],"blocks.builder-a815f345c0854825949de0b3c03b7186#text":[0,"<h2>Sleekflow vs respond.io : une comparaison rapide des fonctionnalités</h2>"],"blocks.builder-eff3cedc2d8d4352af54875442e1be31#text":[0,"<p>Génération complète de leads </p>"],"blocks.builder-5126e90f4f1a44a78a2f315d73f5d4dc#text":[0,"<ul><li>Respond.io obtient un accès anticipé à des fonctionnalités telles que les appels WhatsApp et la messagerie professionnelle TikTok</li></ul>"],"blocks.builder-96ef024c07c74904bfdf21e020c02346#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-06c6bc1c89ec4acda91011b8d3451cbc#text":[0,"<p>En savoir plus</p>"],"blocks.builder-60cc776b0021451c96b4145e8ca46367#text":[0,"<p>279 $/mois</p><p>10 utilisateurs</p><p>1 000 contacts actifs mensuels</p><p>100 000 contacts enregistrés</p><p>Toutes les fonctionnalités,</p><p>Flux de travail illimités</p>"],"blocks.builder-0030552eb9564cf6a3bd6070e7c94505#text":[0,"<p>Frais WhatsApp BSP</p>"],"blocks.builder-1c36408436414d6d945e0252ac87f29f#text":[0,"<h2>Conserver avec les diffusions ciblées </h2>"],"blocks.builder-50b06a184a6d4118ac75ef951e6b1ec7#text":[0,"<p>Automatiser la réservation de rendez-vous et de réunion</p>"],"blocks.builder-954874d824704cf89934965cafe63aca#text":[0,"<p>Partenaire commercial Meta</p>"],"blocks.builder-10d3317a0b1f4fb3b2420168dd6ba6c1#text":[0,"<p>Aucune augmentation de prix surprise ni temps d’arrêt — juste de la fiabilité et des résultats. Sleekflow est idéal pour les petites équipes, mais si vous êtes prêt à évoluer, respond.io est conçu pour les grandes ligues.</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Sleekflow facture 15 $ par numéro WhatsApp par mois, ce qui le rend coûteux pour les entreprises disposant de plusieurs numéros. Respond.io, en revanche, ne facture aucun frais d'installation, de maintenance ou de balisage de message pour WhatsApp.</span></p>"],"blocks.builder-a14d572c8811413bb1d4044b7d1b2473#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-acc7103270fc41f0b1b2785e43de6305#text":[0,"<ol><li><strong>2.</strong>Suivez les guides de connexion des chaînes étape par étape ou contactez-nous pour une assistance complète en matière de migration.</li></ol>"],"blocks.builder-0362e3695e504eefb56296f5c37d6ddc#text":[0,"<p>Application WhatsApp Business + API</p>"],"blocks.builder-495aa017970b4176b49305c5372ac090#text":[0,"<p>Uniquement pour WhatsApp</p>"],"blocks.builder-b3769881cce049daa9b070f9cae82d24#text":[0,"<p>Intégrations natives</p>"],"blocks.builder-7af52fb612714a0ebf361f9333fe73e4#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-a67cfe2310b14137974c42df333fd514#text":[0,"<h2>Plus de puissance, plus de croissance et moins de tracas avec respond.io</h2>"],"blocks.builder-38b77573fe7043beb6e920d06f19c9b8#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-78ade8a50ade4c6fb7b8c991be33b062#text":[0,"<p><br></p>"],"blocks.builder-50e05dad4a2a4864b9511c5991a0af6f#text":[0,"<ol><li>2. Connectez votre numéro à votre compte professionnel Meta.</li></ol>"],"blocks.builder-9e833331297142aaaaef2c33f4e91d39#text":[0,"<p>Capturez des prospects avec le marketing WhatsApp</p>"],"blocks.builder-b9b792af183343ba8527e36236324c0b#text":[0,"<p>Chaînes prises en charge</p>"],"blocks.builder-8fa9ded83d2547f1b4f18c720a62b5df#text":[0,"<p>En savoir plus</p>"],"blocks.builder-09e1d84deb65485c9408ce27d1fd1772#text":[0,"<p>Enrichissez vos données avec HubSpot, Salesforce, Google Sheets et plus encore. Salesforce fait partie de notre plan de démarrage, mais n'est disponible que sur le plan Enterprise de Sleekflow.</p>"],"blocks.builder-8aeb4340daa04629898934942a62e57e#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-64f51692f6a34812b806a435c3b9003b#text":[0,"<p>Limité</p>"],"blocks.builder-434fedc3e8364ec0a0cc05ea677ce137#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-4664f3e3ed824d1fbb1925e4cb9a92af#text":[0,"<p>Convertis</p>"],"blocks.builder-5770ad5448de4412a2ac4ba14ff52249#text":[0,"<p>Enrichissez vos données avec HubSpot, Salesforce, Google Sheets et plus encore. Profitez de Salesforce sur notre plan Starter alors qu'il n'est disponible que sur le plan Business de Wati.</p>"],"blocks.builder-f167f71dbabb4c2697723108cc5a9864#text":[0,"<p>En savoir plus.</p>"],"blocks.builder-269dc8ab8d4044c19dfbbbe207fbe57f#text":[0,"<p>Tarification personnalisée</p><p>Nombre indéfini d'utilisateurs</p><p>Nombre de contacts personnalisé</p><p>50 créateurs de flux</p>"],"blocks.builder-43ca8c83e4034ee2835340e2f5ea26b2#text":[0,"<ol><li><strong>1.</strong>Créez un compte respond.io.</li></ol>"],"blocks.builder-551218c7034648dfb1581465b43ed06c#text":[0,"<p>Ne limitez pas la boîte de réception de votre équipe aux fonctions de base de WhatsApp et Instagram. Centralisez les appels, les chats et les e-mails sur respond.io pour gérer les prospects, automatiser les tâches et augmenter les revenus sur chaque canal.</p>"],"blocks.builder-5c905363d32e4183ae57bcda4c7d56e9#text":[0,"<h2>Questions fréquemment posées</h2>"],"blocks.builder-48e60911c1c5444cbee39e4b2cad7d94#text":[0,"<p>Sources de connaissances sur l'IA</p>"],"blocks.builder-f7cac720ef3c421fa9bd103f5bada6c6#text":[0,"<p>ISO 27001</p>"],"blocks.builder-4f29421095e54d6383cb67853e30887a#text":[0,"<ol><li>3. Connectez votre nouveau compte API WhatsApp à respond.io</li></ol>"],"blocks.builder-565ac6a85c244dfb8c8f151e452e991f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6f15bd343ccd4651aed978f4ed86dd18#text":[0,"<p>Disponibilité</p>"],"blocks.builder-d81bc12f9abb4d1e87af0906d2051b63#text":[0,"<p>- Automatiser la réservation de rendez-vous et de réunion</p><p>- Partagez instantanément des informations sur les produits ou services avec le catalogue WhatsApp</p><p>- Tirez parti de l’API WhatsApp Business Apalling pour clôturer plus rapidement les offres à forte valeur ajoutée</p>"],"blocks.builder-79b8bad201bb400683aa4ffced775c3c#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cffe619908874a4387eeda2373b48f83#text":[0,"<ul><li>Les avis sur G2 de Respond.io montrent un délai de rentabilisation plus rapide et un meilleur retour sur investissement que Wati</li></ul>"],"blocks.builder-15500434d82a442da81bc93f13aaf6cc#text":[0,"<p><strong>Starter</strong>:&nbsp;79 $/mois</p><p>5 utilisateurs</p><p>Contacts actifs mensuels illimités*</p><p>100 000 contacts enregistrés</p><p>Aucun flux de travail</p>"],"blocks.builder-693f1d9ee3094ef492c0d15dea9dbe52#text":[0,"<p>Gestion du cycle de vie du client</p>"],"blocks.builder-c0794a002df74883979f4bd8a07aa4a2#text":[0,"<p>Diffusions</p>"],"blocks.builder-bd700f24bba24b049c6c10e6961b5fe2#component#options#symbol#data#title":[0,"De véritables histoires de réussite de nos clients"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.4.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Réservez une démonstration personnalisée avec nos experts internes pour voir comment respond.io répond à vos cas d'utilisation spécifiques, ou inscrivez-vous pour un essai gratuit. Lorsque vous êtes prêt à effectuer le changement, notre équipe d'intégration se fera un plaisir de vous proposer une assistance guidée pour une migration en douceur. Après cela, une assistance est disponible 24h/24 et 7j/7 si vous avez besoin d’aide. </span></p>"],"blocks.builder-462ed2622d904c69b55d5c9090c517ed#text":[0,"<p>Catalogue WhatsApp</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">À première vue, les frais mensuels de Wati semblent moins chers que ceux de respond.io, mais les coûts supplémentaires s'accumulent rapidement. Avec seulement 3 utilisateurs inclus dans le plan Croissance et 5 sur les plans Pro et Business, vous paierez un prix élevé pour développer votre équipe. Wati facture également une majoration supplémentaire de 20 % sur les frais de conversation WhatsApp. De plus, dépasser la limite de déclenchement d’automatisation de votre forfait ajoute des coûts imprévus.</span></p><p><span style=\"color: rgb(255, 255, 255);\">La tarification des contacts actifs mensuels de Respond.io vous offre des conversations illimitées et des contacts stockés, vous ne payez donc que pour les contacts avec lesquels vous parlez réellement. À mesure que votre volume de discussion augmente, votre coût par contact actif mensuel diminue. Plutôt que de vous pousser à ajouter des utilisateurs moyennant des frais supplémentaires, nous vous aidons à automatiser davantage (sans frais supplémentaires par automatisation) pour soutenir la croissance de la clientèle et gérer des volumes de discussion élevés, rendant ainsi votre équipe plus efficace et augmentant le retour sur investissement.</span></p>"],"blocks.builder-5aa47756e97b46b3959362fbfdde9e80#text":[0,"<p>-</p>"],"blocks.builder-a4b44f6037da44909178ae9f722a4b5a#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-710d51c4c460459ab305335e02cf0e66#text":[0,"<p>Gestion du cycle de vie du client</p>"],"blocks.builder-d0238b804a1d4e23a8ce2b67cb681713#text":[0,"<ul><li>L'agent IA de Respond.io peut être formé sur des documents internes, des centres d'aide et du contenu Web</li></ul>"],"blocks.builder-8059feb2ccf447ce9f1989c38f31966d#text":[0,"<ul><li>Wati ajoute 20 % aux frais de conversation standard de WhatsApp ; respond.io ne le fait pas</li></ul>"],"blocks.builder-b89d614c92294b2e82bfe205a728071c#text":[0,"<p>Mesurer et améliorer la performance du marketing avec des analyses approfondies</p>"],"blocks.builder-58dd4e79d1e94d6883816edca3f29e62#text":[0,"<ul><li>S'adapte aux grandes équipes sans frais d'utilisation élevés </li></ul>"],"blocks.builder-2cb3bcb16ead4857b290664f32b44365#text":[0,"<p>Principalement par e-mail, support de chat limité pour les plans de niveau supérieur</p>"],"blocks.builder-ebb2c9dab3c74b548695e22e086ee558#text":[0,"<p>Nouveau sur les plateformes de messagerie ? Démarrez facilement.</p>"],"blocks.builder-c8a2e8254aef42d098d31d0b4dcf8a67#text":[0,"<h1>L'alternative Wati pour faire évoluer ton entreprise au-delà de WhatsApp</h1>"],"blocks.builder-4b4ac0873d4a4e0a9d0cead9e81654b4#text":[0,"<p>Capture</p>"],"blocks.builder-d1d0065d07be4dfe95d2e05b956fc23c#text":[0,"<p>Fonctionnalités de WhatsApp</p>"],"blocks.builder-4af121a8225142bfb63309bd3e1a0580#text":[0,"<p>Contrairement à la plupart des fournisseurs, Respond.io prend en charge les appels VoIP, les e-mails, WhatsApp, TikTok, Facebook Messenger, Instagram, les canaux personnalisés et plus encore.</p>"],"blocks.builder-ce094538d49f4d4b8acc36ae5ee7f5a2#text":[0,"<p>Suivez les performances de l'équipe, les performances des publicités et des diffusions, ainsi que les conversions pour transformer les informations en revenus.</p>"],"blocks.builder-c2f63ea7333846e68e4010ce9521fa61#text":[0,"<p>Assistance à l'intégration</p>"],"blocks.builder-c2f17eb52bf44a86a5415a239a2982bd#text":[0,"<p>Migrer de l'application WhatsApp Business vers l'API WhatsApp</p>"],"blocks.builder-608bbeb186d2482781f0cc89234f0595#text":[0,"<p>Donnez la priorité aux prospects à forte intention, concevez des parcours clients pour chaque étape du cycle de vie ou identifiez les points d'abandon courants grâce à l'analyse.</p>"],"blocks.builder-7ad04914ecf9454d9a5d2ac1a92f8887#text":[0,"<p>Flux de travail d'automatisation du chat</p>"],"blocks.builder-af83babc30734e9a926495f5b378f706#text":[0,"<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\"><b>Starter</b><span style=\"font-weight: bolder; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ;\">:</span>&nbsp;79 $/mois</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">5 utilisateurs</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">Contacts actifs mensuels illimités*</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">100 000 contacts enregistrés</p>\n<p style=\"--tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(109 164 255 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; --tw-contain-size: ; --tw-contain-layout: ; --tw-contain-paint: ; --tw-contain-style: ; --tw-scrollbar-gutter-modifier: ; --tw-scrollbar-thumb-color: ; --tw-scrollbar-track-color: ; color: rgb(0, 0, 0); letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: center; font-family: Inter, sans-serif;\">Aucun flux de travail</p>\n"],"blocks.builder-081eff3ba37a4fc4bfe65303291ce30c#text":[0,"<p>Automatisation complète de l'entonnoir pour un succès plus rapide</p>"],"blocks.builder-c572d24e83024dbebde14b4b22ac0df8#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-0eace65630554066b0bf4a22e4711fe2#text":[0,"<p>Le bon logiciel de gestion des conversations augmente votre efficacité, augmente vos revenus et développe votre entreprise, sans effort supplémentaire.</p>"],"blocks.builder-d3897681c551480fbb42a9f6054aebaa#text":[0,"<p><b>Premium</b><strong>: </strong>349 $/mois</p><p>5 utilisateurs</p><p>20 000 contacts enregistrés</p><p>25 générateurs de flux</p>"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.4.title":[0,"Combien coûte l'utilisation de l'API WhatsApp avec Sleekflow ?"],"blocks.builder-d206c446f4c342bba4ae25cb633fa72f#text":[0,"<ol><li>1. Désactivez la vérification en deux étapes dans votre compte Meta.</li></ol>"],"blocks.builder-201c527263914911b294fe1087c83836#text":[0,"<p>Complet</p>"],"blocks.builder-f5f5fe4376eb4429bd2b3f044b7bc79c#text":[0,"<p>Nouveau sur les plateformes de messagerie ? Démarrez facilement</p>"],"blocks.builder-f962f5f86fa140e28905617b4abe76ca#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-cfb9a03293af4f39b0c77771aaba39eb#text":[0,"<p>Limité</p>"],"blocks.builder-1e67b288ca35475db16c179909fa3096#text":[0,"<p>Appelez avant que les concurrents ne puissent</p>"],"blocks.builder-034faf9160d24c97bb4ef7a27135088c#text":[0,"<p><b>Croissance</b><strong>:</strong> 159 $/mois</p>\n<p>10 utilisateurs</p>\n<p>1 000 contacts actifs mensuels</p>\n<p>100 000 contacts enregistrés</p>\n<p>Flux de travail illimités</p>\n"],"blocks.builder-d98c0360657d42fba0d1c32baf838a49#text":[0,"<p>279 $/mois</p><p>10 utilisateurs</p><p>1 000 contacts actifs mensuels</p><p>100 000 contacts enregistrés</p><p>Toutes les fonctionnalités,</p><p>Flux de travail illimités</p>"],"blocks.builder-5a2d09706ee44afdb4946563960b2b33#text":[0,"<p>Une IA réellement utile</p>"],"blocks.builder-93c8e3e83d5e49629ca3389149081295#text":[0,"<ol><li>1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel</li></ol>"],"blocks.builder-b43188f322f548abb720620537d8073f#text":[0,"<p>🤖</p>"],"blocks.builder-36e76bd59fc346af9f1aae9559e0e5a2#text":[0,"<h2>Pourquoi respond.io est la meilleure alternative à Sleekflow</h2>"],"blocks.builder-03994b6db10940f8b357193f2f637aab#text":[0,"<p>Sleekflow</p>"],"blocks.builder-207d22c1c9cf455ab0a9aefb5d733c06#text":[0,"<p>Limité</p>"],"blocks.builder-b85ed63156ea4384a0eb5623a44ca4fe#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-6fbf98e8c5e24684800267c712fcb393#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-18be4e963343444baf4888a809386cfa#text":[0,"<p>Convertir avec l'automatisation des ventes WhatsApp et les appels</p>"],"blocks.builder-77789c51c03a4b2d8765fe153af2dfd3#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.3.title":[0,"Quelle est la différence entre les tarifs de respond.io et de Wati ?"],"blocks.builder-be280dbe220c4000a63b12d2cc90f96e#items.1.title":[0,"Pourquoi ai-je besoin d’une alternative à Sleekflow ?"],"blocks.builder-b9d62347702a488c8bad9250bb3e6b09#text":[0,"<p>Migrer l'API WhatsApp d'un autre BSP vers respond.io.</p>"],"blocks.builder-da962f6552764db8b49e498e989e05d1#text":[0,"<ul><li>Gérez les appels VoIP, les e-mails, TikTok, WhatsApp et plus encore dans une boîte de réception d'équipe</li></ul>"],"blocks.builder-5d572ac7ba1446c89e0c005e05f0c0fe#text":[0,"<p>Entrée</p>"],"blocks.builder-2cff2b2bfb464750852b3e1457a42854#text":[0,"<p>Génération de leads à grande échelle</p>"],"blocks.builder-a9f02d28ae8d4a52bfc6ed60c46f7f96#text":[0,"<h1>Alternative fiable à SleekFlow : pas de temps d'arrêt ni de hausse de prix</h1>"],"blocks.builder-7407bd34b7424a2a9815ee92c5003395#component#options#symbol#data#header":[0,"Multipliez par 3 vos revenus avec l'API WhatsApp, comme ces entreprises"],"blocks.builder-65e71c0ee17c4f0da14ca0c47f564f18#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-db110023a6f9412688d414f55359ec38#text":[0,"<h2>Questions fréquemment posées</h2>"],"blocks.builder-30dd3cf30ddd4c4885dc13fe05439633#text":[0,"<p>Brouillons de messages assistés par l'IA</p>"],"blocks.builder-479ff7c0d67e4ffca372ed65799553bb#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-7b0ab8f1e9c0451c87ffaff289b20ca3#text":[0,"<h2>Respond.io, conçu pour l'ensemble du cycle de vie du client</h2>"],"blocks.builder-cd6a87085ae346b1abc275e9f8a5196f#text":[0,{"@type":[0,"@builder.io/core:TranslatedValue"]}],"blocks.builder-41da4c0cb3974cb2bb6d45d410224bde#text":[0,"<ul><li>Sleekflow ne prend pas en charge la VoIP et les canaux clés comme TikTok</li></ul>"],"blocks.builder-fb12dc4a691544378d441aaef9a15603#text":[0,"<p>Échelle sur chaque canal, sans limites</p>"],"blocks.builder-d27df2de0a384285832934058f9d65be#text":[0,"<p>Obtenez des prospects avec Meta click pour discuter des annonces et des annonces de messagerie TikTok</p>"],"blocks.builder-7ba10e30b8bd446a969d94c1c4fe1a86#text":[0,"<p>En savoir plus.</p>"],"blocks.builder-be8b83c7cba44ac580bf866f33a9c78a#text":[0,"<p>Chat en direct 24h/24 et 5j/7, agent IA 24h/24 et 7j/7</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.2.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Les entreprises en croissance comme la vôtre nécessitent de la flexibilité et des outils conçus pour faciliter la croissance. Respond.io prend en charge tous les canaux populaires avec les fonctionnalités dont vous avez besoin pour évoluer.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Gérez les conversations de TikTok, WhatsApp, e-mails, appels vocaux et plus encore, le tout au même endroit. Au lieu de silos ou de chaos, profitez de conversations multicanaux dans une boîte de réception d'équipe avec une excellente interface utilisateur/UX et une infrastructure stable sous des volumes de discussion élevés.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Ensuite, allez au-delà de l’automatisation de base. Alors que Wati limite vos flux de travail, respond.io donne à votre équipe une IA avancée, des flux de travail personnalisés et une logique flexible. Associé à des fonctionnalités et des rapports de gestion des leads natifs, il est conçu pour convertir les leads plus rapidement à grande échelle. </span></p><p><span style=\"color: rgb(255, 255, 255);\">Besoin d'aide? Notre équipe d'intégration vous aidera à vous installer rapidement. Nous restons ensuite à vos côtés avec une assistance experte 24h/24 et 5j/7 et une assistance IA 24h/24 le week-end, sans frais supplémentaires, sur tous les forfaits.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Collectivement, ces éléments se traduisent par un impact réel : nos évaluations G2 prouvent un délai de rentabilisation et un retour sur investissement plus rapides que Wati. En bref, Wati s’arrête sur WhatsApp. Respond.io vous permet d'obtenir des conversions sur tous les canaux.</span></p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.5.title":[0,"Est-ce que Wati ou respond.io ont un meilleur support client ?"],"blocks.builder-34ff0377afb34fa38f638e66356ab2ee#text":[0,"<p>Apprendre encore plus</p>"],"blocks.builder-686471e680854731941250233dc46003#text":[0,"<ul><li>Combinez des agents humains, l'automatisation et l'agent IA pour générer des revenus sur respond.io</li></ul>"],"blocks.builder-31e573a96c414ba8be2626b3d48bc137#text":[0,"<p>Sleekflow et respond.io unifient tous deux les canaux de messagerie populaires et stimulent l'engagement des clients.&nbsp;Mais lorsqu'il s'agit de stabilité de la plate-forme et d'automatisation mature, leurs capacités et leur valeur diffèrent considérablement. Découvrez quelle solution correspond le mieux à vos besoins.</p>"],"blocks.builder-d6e1558c9105414d97cf7714e4f522a0#items.0.descriptions":[0,"<p><span style=\"color: rgb(255, 255, 255);\">Wati est particulièrement adapté aux petites entreprises comptant 5 agents ou moins qui utilisent WhatsApp comme canal de communication principal et ne nécessitent qu'une automatisation et des analyses de base.</span></p><p><span style=\"color: rgb(255, 255, 255);\">Les grandes entreprises qui ont besoin de fonctionnalités plus avancées pour le marketing, les ventes et l'assistance sur plusieurs canaux devraient envisager respond.io. 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L'alternative Wati pour faire évoluer ton entreprise au-delà de WhatsApp

Ne limitez pas la boîte de réception de votre équipe aux fonctions de base de WhatsApp et Instagram. Centralisez les appels, les chats et les e-mails sur respond.io pour gérer les prospects, automatiser les tâches et augmenter les revenus sur chaque canal.

Wati vs respond.io : une brève comparaison des fonctionnalités

Wati et respond.io sont tous deux des fournisseurs de solutions commerciales WhatsApp (BSP) conçus pour gérer les conversations des clients. Wati est une solution simple pour les petites entreprises qui s'appuient principalement sur WhatsApp et Instagram. Mais si votre entreprise interagit avec les clients sur plusieurs canaux et nécessite une automatisation et des fonctionnalités plus avancées, Wati peut ne pas suffire. Découvrez quelle solution correspond le mieux à vos besoins.


Wati

respond.io

Fonctionnalités de WhatsApp

Partenaire commercial Meta

API d'appel WhatsApp Business

Application WhatsApp Business + API

Catalogue WhatsApp

Diffusions

Capacités multicanaux

Chaînes prises en charge

Chaînes prises en charge

Automatisez les conversations et les processus complexes

Automatisation du cycle de vie client

Gestion du cycle de vie du client

Flux de travail d'automatisation du chat

Automatiser les conversations

Automatisez les conversations et les processus complexes

Cliquez pour déclencher l'automatisation du chat

Rapports

Limité

Complet

Fonctionnalités de l'IA

Agent IA

Crédits limités inclus, ajoutez des crédits à un coût supplémentaire

Inclus dans le plan de croissance et au-dessus

Brouillons de messages assistés par l'IA

Intégration de l'IA avec les flux de travail automatisés

Inclus dans le plan de croissance et au-dessus

Soutien et stabilité

Assistance à l'intégration

Ajouter sur

Disponibilité

Bot WhatsApp, difficile de joindre un agent humain

Assistance par chat expert 24h/24 et 5j/7, agent IA 24h/24 et 7j/7 sur tous les plans

Prend en charge un volume de messages élevé sans décalage

Tarification

Entrée

Croissance: 39 $/mois

3 utilisateurs

2 workflows de chatbot

1 000 conversations automatisées

Starter : 79 $/mois

5 utilisateurs

Aucun flux de travail

Niveau intermédiaire

Pro : 79 $/mois

5 utilisateurs

Flux de travail de chatbot illimités

2 000 déclencheurs d'automatisation

250 réponses IA

Croissance : 159 $/mois

10 utilisateurs

1 000 contacts actifs mensuels*

Flux de travail illimités

Crédits IA illimités

Avancé

Entreprise : 199 $/mois

5 utilisateurs

Flux de travail de chatbot illimités

5 000 déclencheurs d'automatisation

1 000 réponses de l'IA

Avancé : 279 $/mois

10 utilisateurs

1 000 contacts actifs mensuels,

Toutes les fonctionnalités d'automatisation et d'intégration

Flux de travail illimités

Crédits IA illimités


Contactez respond.io pour des plans d'entreprise personnalisés.

Frais supplémentaires

20 % de frais de marge sur les coûts des conversations WhatsApp
25 $/1 000 déclencheurs d'automatisation
30 $/1 000 réponses des agents d'assistance IA
Utilisateurs supplémentaires : 24 $/Pro, 59 $/Business

Utilisateurs supplémentaires : 12 $/Starter, 20 $/Growth, 24 $ Advanced

*Monthly Active Contacts refers to the contacts you chat with in a month. Instead of paying for stored contacts, only pay for the contacts you actually talk to.

Migrez facilement vers la solution API WhatsApp la plus puissante

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel
  1. 2. Connectez votre numéro à votre compte professionnel Meta
  1. 3. Connectez votre nouveau compte API WhatsApp à respond.io
  1. 3. Connectez votre nouveau compte API WhatsApp à respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Désactivez la vérification en deux étapes dans votre compte Meta.
  1. 2. Suivez les étapes simples de la plateforme respond.io pour migrer votre compte
  1. 3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !

Pourquoi respond.io est la meilleure alternative à Wati

⚡️

Scale on every channel, no limits

  • Gérez les appels VoIP, les e-mails, TikTok, WhatsApp et plus encore dans une boîte de réception d'équipe
  • Créez des flux de travail d'automatisation qui s'intègrent à tous les canaux populaires
  • S'adapte aux grandes équipes sans frais d'utilisation élevés

🤖

Full-funnel automation for faster success

  • Wati est conçu pour les petites entreprises avec un minimum de canaux et de petites équipes
  • Alors que Wati limite les automatisations aux chatbots de base, respond.io automatise les processus et les conversations
  • Respond.io priorise les résultats du marketing, des ventes et du support avec des outils omnicanaux et des analyses détaillées

💰

Transparent pricing for proven value, no markups

  • Wati ajoute 20 % aux frais de conversation standard de WhatsApp ; respond.io ne le fait pas
  • Les frais de crédit IA s'accumulent rapidement avec Wati ; profitez de crédits illimités avec respond.io
  • Les avis sur G2 de Respond.io montrent un délai de rentabilisation plus rapide et un meilleur retour sur investissement que Wati

Plus de puissance, plus de croissance et moins de tracas avec respond.io

Wati peut vous aider à démarrer, mais respond.io vous amène au niveau supérieur avec des flux de travail multicanaux plus intelligents, des moteurs de revenus plus élevés et une plate-forme intuitive conçue pour faire évoluer votre entreprise.

Appels et chat dans une seule boîte de réception

La boîte de réception de Wati est limitée à WhatsApp et Instagram et ne prend pas en charge les appels. Respond.io unifie la VoIP, le courrier électronique, WhatsApp, TikTok, Facebook Messenger, Instagram et plus encore.

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Gestion du cycle de vie du client

Donnez la priorité aux prospects à forte intention, concevez des parcours clients pour chaque étape du cycle de vie ou identifiez les points d'abandon courants grâce à l'analyse.

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IA et automatisation sans limites

L'automatisation de Wati est limitée et des frais supplémentaires sont facturés pour un agent IA. Respond.io offre des crédits d'IA illimités et une automatisation flexible pour l'évolutivité.

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Partenaire fiable

Les avis montrent que le support de Wati est difficile à joindre et que l'intégration entraîne un coût supplémentaire. Respond.io vous intègre rapidement avec des conseils adaptés aux objectifs de votre entreprise, puis vous accompagne 24h/24 et 7j/7 par la suite.

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Intégrations natives

Enrichissez vos données avec HubSpot, Salesforce, Google Sheets et plus encore. Profitez de Salesforce sur notre plan Starter alors qu'il n'est disponible que sur le plan Business de Wati.

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Des informations basées sur les données

Suivez les performances de l'équipe, les performances des publicités et des diffusions, ainsi que les conversions pour transformer les informations en revenus.

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Génération complète de leads

Capturez des prospects depuis Meta et TikTok, qualifiez-les et répondez instantanément avec l'IA, puis optimisez les performances avec des analyses détaillées.

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Des outils de vente qui convertissent

Automatisez les réservations, partagez instantanément les informations sur les produits avec les méta-catalogues et accélérez les transactions à forte valeur ajoutée ou critiques grâce aux appels vocaux.

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Fidélisation de la clientèle à grande échelle

Développez la fidélité de vos clients grâce à des diffusions ciblées sur des chaînes populaires pour des promotions, des renouvellements, des mises à niveau et des enquêtes CSAT.

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Migrez facilement vers la solution API WhatsApp la plus puissante

Migrate from WhatsApp Business App to WhatsApp API

  1. 1. Achetez un numéro de téléphone qui n'est pas connecté à un compte WhatsApp Business actuel ou inscrivez-vous pour un numéro virtuel
  1. 2. Connectez votre numéro à votre compte professionnel Meta
  1. 3. Connectez votre nouveau compte API WhatsApp à respond.io
  1. 3. Connectez votre nouveau compte API WhatsApp à respond.io

Migrate WhatsApp API from another BSP to respond.io

  1. 1. Désactivez la vérification en deux étapes dans votre compte Meta.
  1. 2. Suivez les étapes simples de la plateforme respond.io pour migrer votre compte
  1. 3. Vérifiez votre numéro et vous êtes prêt à partir : vous conservez votre numéro, vos modèles, vos contacts et votre historique de conversation !

Installez-vous rapidement sur respond.io

Migrate from Sleekflow or other software to respond.io

  1. 1. Créer un compte respond.io
  1. 2. Suivez les guides de connexion des chaînes étape par étape ou contactez-nous pour une assistance complète en matière de migration.

New to messaging platforms? Get started easily

  1. 1. Créez un compte respond.io.
  1. 2. Suivez les guides de connexion des chaînes étape par étape ou contactez notre équipe d'assistance pour obtenir de l'aide.

Questions fréquemment posées

Wati est particulièrement adapté aux petites entreprises comptant 5 agents ou moins qui utilisent WhatsApp comme canal de communication principal et ne nécessitent qu'une automatisation et des analyses de base.

Les grandes entreprises qui ont besoin de fonctionnalités plus avancées pour le marketing, les ventes et l'assistance sur plusieurs canaux devraient envisager respond.io. Notre produit convient parfaitement aux entreprises B2C qui recherchent une croissance de leur activité ou de leurs revenus via les appels, les e-mails et les canaux de messagerie populaires comme TikTok, WhatsApp et plus encore.

Histoires de réussite réelles de clients.

3x vos résultats professionnels avec respond.io 🚀